2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints
1,705 reports, newest first.
Engine, May 23, 2017
WHILE DRIVING ON I75 IN FLORIDA THE CAR LOST POWER 3 TIMES. JUST MISSED CAUSING BAD ACCIDENTS. DEALER CLAIMS IT WAS ELECTRONIC THROTTLE BLOCK FAILURES. LOOKING ON LINE THOUSANDS OF FUSION OWNERS HAVE HAD THE SAME PROBLEMS SINCE 2006 YET FORD HAS NEVER BEEN FORCED TO HAVE A RECALL.
Power train, Vehicle speed control, Engine, May 19, 2017
WHILE DRIVING TODAY, I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE BEGAN TO VIBRATE ABNORMALLY, AND THEN THE POWER WENT OUT. I BEGAN TO SMELL SMOKE, AND I ALMOST HIT THE VEHICLE IN FRONT OF ME BECAUSE I COULDN'T CONTROL MY CAR! ONCE I FINALLY CAME TO A STOP, I WAS ABLE TO RESTART IT AND PULL OVER TO A SAFER AREA-- BUT THE SMOKE REMAINED. I BELIEVE THE THROTTLE BODY IS MALFUNCTIONING, WHICH IS UNACCEPTABLE ON AN ALMOST-NEW CAR.
Power train, Engine, May 18, 2017
THE ETB (ELECTRONIC THROTTLE BODY) HAS FAILED TWICE. ONCE CAUSING COMPLETE MECHANICAL FAILURE, THE OTHER CAUSING THE VEHICLE TO GO INTO LIMP HOME MODE. I'VE READ THOUSANDS OF SIMILAR REPORTS ABOUT 2013-2016 FUSIONS DOING THE SAME THING. THIS HASN'T COSTED ME ANY MONEY BUT IT'S EXTREMELY DANGEROUS, FOR THE CAR WONT MOVE OVER 8 MPH SUDDENLY.
Other or unspecified, May 12, 2017
THE DOORS WILL NOT LOCK WHILE IM INSIDE. YOU CAN EASILY OPEN THE DOOR AFTER YOU LOCK IT FROM THE INSIDE. MY CHILDREN CAN OPEN IT WHILE THE VEHICLE IS MOVING. THEY WILL NOT LOCK AT ALL. JUST ON THE OUTSIDE. THE FRONT DOORS AND BACK DOORS YOU CAN PULL THE HANDLE AND OPEN THE DOOR BECOMES WHILE THE VEHICLE IS MOVING. PLEASE HELP WITH THIS ISSUE I SEE NO RECALL ON MY MODEL I NEED THIS FIXED ASAP. ITS AN ACCIDENT WAITING TO HAPPEN.
Vehicle speed control, Other or unspecified, Engine, May 10, 2017
MY CAR BARELY PICKS UP SPEEDS I HAVE TO PUT MY FOOT ALL THE WAY DOWN FOR IT TO CATCH SPEED. MY RADIO ONLY WORKS ON ONE STATION OTHER STATION GIVES OUT LOTS OF STACKED
Air bags, May 1, 2017, crash
UPON DEPLOYMENT THE AIRBAG COVER SPILT DOWN THE MIDDLE AND DID NOT FULLY DEPLOY DURING IMPACT WITH ANOTHER VEHICLE. THIS OCCURRED ON THE HIGHWAY, I WAS CUT OFF AND THE OTHER VEHICLE CAME TO A FULL HARD STOP IN FRONT OF ME, DESPITE APPLYING MAXIMUM BREAKING FORCE, I HAD NO DISTANCE TO STOP AND REAR ENDED THE OTHER VEHICLE.
Exterior lighting, Apr 26, 2017
I HAVE NOTED, WHEN PASSING NEWER FORD FUSIONS DURING NON-DAYLIGHT HOURS, THAT THE HEADLIGHTS PROJECT BRIGHTLY OUT OF THE SIDE OF THE LENS AND SLIGHTLY BACKWARD, TO THE POINT OF BEING DISTRACTING AND CAUSING ME TO WINCE. I HAVE NOT NOTED THIS TO OCCUR WHEN PASSING ANY OTHER VEHICLES BUT HAVE NOTICED IT WHEN PASSING SEVERAL NEWER FORD FUSIONS. IT APPEARS THAT THE LIGHT EMISSION PATTERN FOR THE HEADLIGHT ASSEMBLIES IS THE CONTRIBUTING FACTOR.
Seat belts, Apr 22, 2017
DRIVER'S SIDE SEAT BELT KEEPS LOCKING UP AND WILL NOT LET YOU USE THE SEAT BELT, IT WILL WORK A DAY OR TWO THEN YOU WILL GO A FEW DAYS WITH IT NOT LETTING YOU USE THE SEAT BELT BECAUSE IT WILL NOT COME OUT.
Engine, Apr 15, 2017
TRAVELING SOUTH BOUND ON FLORIDA RT 54 IN HEAVY TRAFFIC, ENGINE SHUT DOWN,RESTARTED AFTER 15 MIN,TOOK VEHICLE TO PARK FORD IN WESLEY CHAPPLE FL.GOT VEH. BACK 3 DIFFERENT TIMES SAME PROBLEM IN DIFFERENT LOCATIONS T
Structure, Apr 14, 2017
I RAN INTO A BIRD ON THE ROAD. IT CAUSED THE GRILL AND PIECES TO BREAK NEXT TO THE RADIATOR TO BREAK. IT IS GOING TO COST A FORTUNE. IF I HAD MY OLD CAR NO DAMAGE WOULD HAVE HAPPENED. FORD BUILT THEM SO CHEAP IT CAUSED A BUNCH OF DAMAGE. THE SERVICE DEPARTMENT EVEN SAID IT WAS NOT SOLID. IT IS DEFECTIVE. FORD SHOULD BE RESPONSIBLE FOR BUILDING THE CAR DEFECTIVELY THAT IT WOULD BE TOTALED BY A BIRD.
Vehicle speed control, Apr 3, 2017
I WAS PULLING INTO A PARKING SPACE NEAR POWER AND PHONE LINES WHEN THE CAR SUDDENLY SURGED FORWARD. I WAS ABLE TO STEP HARDER ON THE BRAKE PEDAL AND THE CAR STOPPED AFTER TRAVELING ABOUT 2 FEET. THE FORD DEALER CHECKED CODES, ETC. AND FOUND NOTHING WRONG. I HAD PREVIOUSLY RECEIVED A RECALL FROM FORD AND THE ELECTRONIC THROTTLE BODY HAD BEEN REPLACED ABOUT A MONTH BEFORE THIS INCIDENT. I FEEL THAT ELECTROMAGNETIC INTERFERENCE HAS CAUSED THIS INCIDENT BECAUSE THERE IS NO SHIELDING FOR THE GAS PEDAL. I HAVE ABOUT 8400 MILES ON THIS VEHICLE.
Engine, Mar 15, 2017
SEVERAL TIMES, WHILE DRIVING (VARIOUS SPEEDS FROM AROUND 35MPH TO 70MPH) THE "ENGINE" STALLED (I PUT 'ENGINE' IN QUOTES BECAUSE THIS IS A HYBRID SO "ENGINE", FOR ME, IS AN ANALOGUE FOR WHATEVER WAS PROPELLING THE CAR, AT THE TIME). THE FIRST TIME THIS HAPPENED, I DIDN'T NOTICE AT FIRST (BEING A HYBRID, THE ENGINE TURNING OFF IS STATUS-QUO). IT WASN'T UNTIL I PRESSED THE ACCELERATOR AND FELT NO ACCELERATION THAT I HAD A CLUE SOMETHING WAS WRONG. THEN I NOTICED THE "YOUR CAR IS NOT IN PARK" [PARAPHRASE] MESSAGE ON THE DASH-DISPLAY. "WELL, I HOPE SO, SINCE I'M CAREENING DOWN THE HIGHWAY AT 70MPH (ESTIMATE)!" IT TOOK ME A FEW CLICKS TO FIGURE OUT WHAT WAS HAPPENING. I WAS TEMPTED TO FOLLOW INSTRUCTIONS AND PUT THE CAR IN PARK, BUT MY COMMON SENSE SCREAMED, "ARE YOU NUTS! YOU'LL BLOW THE TRANSMISSION!!". FORTUNATELY, WHEN THIS HAPPENED (AND THE THE 3 OTHER TIMES IT HAPPENED) THE ROAD WAS RELATIVELY CLEAR, AND I WAS ABLE TO COAST TO THE ROADSIDE AND RESTART THE CAR. AND, FYI: THE CAR STARTED RIGHT UP (IN IT'S QUIRKY HYBRID WAY) AND I WAS ABLE TO CONTINUE DOWN THE HIGHWAY. I'M A VERY COOL-HEADED PERSON THAT DOESN'T PANIC EASILY, SO I WAS ABLE TO HANDLE THIS WITHOUT INCIDENT, BUT THIS COULD EASILY LEAD TO A TERRIBLE RESULT, ESPECIALLY IN A HIGH TRAFFIC SITUATION, ESPECIALLY SINCE THE "NOT IN PARK" MESSAGE IS SO MISLEADING AND COULD EASILY DISTRACT ONE TO THE POINT OF CRASHING (ALSO, SOMEONE MIGHT ACTUALLY PUT THE CAR IN PARK WHILE SPEEDING DOWN THE HIGHWAY -- NOT SURE IF THAT WOULD CAUSE A PROBLEM, BUT IT CERTAINLY WON'T SOLVE IT)! NOTE: FOR THE "WHEN DID THIS HAPPEN?" QUESTION I ENTERED THE DATE OF THE MOST RECENT INCIDENT. DON'T REMEMBER WHEN IT FIRST HAPPENED (A FEW WEEKS AGO, I BELIEVE). FOR THE SPEED QUESTION, I ENTERED MY ESTIMATE OF THE HIGHEST SPEED OF ANY OF THE INCIDENTS.
Electronic stability control (ESC), Engine, Feb 26, 2017
MADISON, WI,WEST BELTLINE HWY, HEADED WEST BOUND IN MIDDLE LANE, JAN 21, 2017, 11:00AM: AT 60 MPH ON 6 LANE HWY CAR SUDDENLY SLOWED TO A CRAWL. A WRENCH ICON APPEARED ON THE DRIVER'S DASH PANEL WITH STATEMENT "CHECK OWNER MANUAL". AS CAR SLOWED TO A CRAWL (BUT DID NOT SHUT OFF) WAS ABLE TO MANEUVER IN TRAFFIC SAFELY TO THE BREAKDOWN LANE W/O CONTROL OF CAR OTHER THAN STEERING (AUTO STEERING CONTINUED TO FUNCTION). I PRESSED THE ACCELERATOR BUT NO RESPONSE. THIS WAS REPEAT OF A SIMILAR INCIDENT ON JAN 11. TURN OFF CAR, WAITED 1 MINUTE AND DID A RE-START (MUCH LIKE MY DESK TOP PC. IMMEDIATELY DROVE TO MIDDLETON (WI) FORD DEALER WHO HAD WORKED ON CAR PREVIOUS WEEK (JAN 13-17) FOR SAME FAILURE (A BENT WIRE FOUND). DURING THE JAN 13-17 PERIOD THE DEALER IN A ROAD TEST EXPERIENCED THE SAME FAILURE. LEFT CAR WITH DEALER FOR A 8 DAYS WHILE OUT OF TOWN. DEALER COULD NOT REPEAT FAILURE. APPARENTLY DISCUSSED WITH FORD HQ. WAS TOLD THE FILE WOULD BE KEPT OPEN AND THE BRING IT IN AGAIN IF IT FAILED. MY WIFE NOW CALLS CAR THE "DEATH TRAP" AND REFUSES TO RIDE IN IT!
Fuel/propulsion system, Feb 22, 2017
MY CAR HAD BEEN VIBRATING PRETTY BAD FOR A WHILE, BUT I LIVE ON A DIRT ROAD AND KNOW THAT MUD CAN CAUSE THIS, SO I CHALKED IT UP TO THAT AND WAS GETTING THE UNDER CARRIAGE WASHED AND NOTICING THAT THIS DID NOT HELP. 2 DAYS AGO I WAS DRIVING ON A CITY STREET AND THE ORANGE "WRENCH" LIGHT APPEARED WITH THE WORDS "SEE MANUAL." I RAN A VEHICLE HEALTH REPORT AS I WAS DRIVING AND COULDN'T READ MY MANUAL AT THAT MOMENT. THE VEHICLE HEALTH REPORT SAID THAT EVERYTHING BUT MY OIL LIFE WAS "UNCERTAIN." I STOPPED BY MY HOME TO HAVE SOMEONE COME WITH ME TO GIVE ME A RIDE, AND WHEN I RESTARTED THE CAR, THE WRENCH LIGHT WAS STILL ON. I TOOK IT IN TO MY LOCAL DEALERSHIP (I BOUGHT THE CAR FROM THIS DEALERSHIP AND EVERY OIL CHANGE HAS BEEN DONE THERE) THAT NIGHT AND WAS TOLD THE NEXT DAY THAT THERE WAS A CODE GIVEN OFF THAT SIGNALED "LOW FUEL PRESSURE" AND UPON FURTHER INVESTIGATION, THE MECHANICS FOUND THAT MY GAS LINE WAS FAULTY AND LITERALLY "FELL APART." I'M WRITING THIS JUST IN CASE ANY OTHER OWNERS OF THIS CAR HAVE HAD THIS HAPPEN TO THEM.
Structure, Service brakes, Feb 22, 2017, crash
DRIVING ON A DAMP CITY ROAD, APPLIED BRAKES TO STOP, ABS SEEMED TO NOT FUNCTION CAUSING CAR TO SLIDE INTO THE CAR AHEAD CAUSING AN ACCIDENT. ACCIDENT DID NOT DEPLOY AIRBAGS.
Electrical system, Engine, Feb 14, 2017
I WAS DRIVING MY 2016 FORD FUSION ON THE HIGHWAY GOING APPROXIMATELY 70-75 MPH. I SUDDENLY LOST ALL POWER AND THE CAR WOULD NOT ACCELERATE. I WAS LUCKILY ABLE TO GET TO THE SHOULDER. THE ORANGE WRENCH LIGHT WAS ON, THE INSTRUMENT PANEL SAID SEE OWNERS MANUAL AND THE CAR WAS SHUDDERING AND SHAKING. IT WAS LATE AT NIGHT IN A VERY REMOTE AREA. I TURNED THE CAR OFF AND WAS ABLE TO RESTART IT AND GET TO MY DESTINATION. THE NEXT DAY THE SAME THING HAPPENED. DRIVING ON VERY REMOTE HIGHWAY GOING APPROX 75 AND CAR LOSES ALL POWER AND DIES. THIS TIME THERE WAS A TRUCK BEHIND ME AND HE HAD TO SWERVE INTO THE ONCOMING LANE TO AVOID REAR ENDING ME. I WAS ABLE TO GET OVER BUT NOT OUT OF MY LANE. CAR WAS SHUDDERING AGAIN, WARNING LIGHTS ON INSTRUMENT PANEL. CAR STARTED AFTER 2 TRIES. I HAD TO HAVE MY HUSBAND DRIVE 7 HOURS TO GET ME AND PUT THE CAR UP ON A RENTED UHAUL CAR TRANSPORT AND DRIVE 7 HRS BACK HOME TO THE DEALERSHIP. THEY SAID THE ELECTRONIC THROTTLE BODY FAILED. THIS IS A KNOWN PROBLEM. VERY VERY DANGEROUS SITUATION, AND VERY SCARY. I CALLED FORD AND THEY ARE AWARE OF THIS PROBLEM BUT HAVE NOT NOTIFIED OWNERS YET.
Visibility/wiper, Feb 13, 2017
WINDSHIELD WASHER SQUIRTERS ARE AIMED TOO LOW. AT SPEED, ESPECIALLY HIGHWAY SPEED, THE FLUID IS BLOCKED BY THE WIPER BLADES. THE TOP OF THE WINDSHIELD GETS VERY LITTLE, IF ANY, FLUID. DANGEROUS ON THE HIGHWAY!! I HAVE SPOKEN WITH FORD AND MY DEALER. FORD CLAIMS THE SQUIRTERS THEMSELVES ARE NOT ADJUSTABLE AND THAT THEY OPERATE AS DESIGNED. HAVING TRIED OTHER FUSIONS LIKE MINE, THEY ARE ALL OPERATING THIS WAY. IT IS DANGEROUS. MY PHOTOS ARE OF THE CAR STATIONARY, IN MY GARAGE. THE PHOTO WITH THE RED LINE SHOWS THE POINT AT WHICH THE SQUIRTERS HIT. THE OVERSPRAY ABOVE THEM DOES NOT HAPPEN AT SPEED!
Steering, Jan 11, 2017
TAKATA RECALL. POWER STEERING WENT OUT UPON MORNING START IN DRIVEWAY; CAR WAS STATIONARY. SERVICETRAC LIGHT ILLUMINATED. TURNED IGNITION OFF AND RESTARTED.NO POWER STEERING. WAITING FOR TOW TO DEALER. CAR HAS 20,000 MILES.
Steering, Vehicle speed control, Service brakes, Jan 8, 2017, crash
AFTER COMING TO A STOP ON OUR HIGHWAY RAMP. I HAD INTENDED TO MAKE A RIGHT TURN. BEFORE I TOOK MY FOOT OFF THE BRAKE MY CAR ACCELERATED CAUSING MY BACK TIRES TO LOCK AND SCREECH. I WAS UNABLE TO TURN THE STEERING WHEEL TOWARD THE RIGHT SO THAT I COULD REMAIN ON THE TWO LANE ROAD. MY CAR PULLED TO THE LEFT AND I SLAMMED INTO THE MEDIUM. MY CAR CAME TO A COMPLETE STOP BUT WAS STILL RUNNING. I TURNED OFF THE MEDIUM AND CONTINUED HOME. SHORTLY AFTER I HEARD THUMPING NOISE FOLLOWED BY LOUDER THUMPING AND MY ENTIRE DASH BOARD LIT EXCEPT FOR THE CHECK ENGINE LIGHT AND THE WRENCH. I PULLED MY CAR TO THE SIDE TO FIND I HAD TWO BLOWN FRONT TIRES, MY BUMPER WAS BROKEN AND MY DRIVER SIDE BACK TIRE WENT FLAT WAITING ON A TOW. ALL MY YEARS DRIVING I HAVE NEVER EXPERIENCED AN UNINTENTIONAL ACCELERATION OF A VEHICLE AND PRAY THAT MYSELF OR GRANDDAUGHTER NEVER HAVE TO AGAIN. *TR
Vehicle speed control, Service brakes, Jan 3, 2017
CAR EXPERIENCES UNINTENDED ACCELERATION WHEN TRYING TO BRAKE. PROBLEM IS INTERMITTENT. BRAKE PEDAL IS HARD WITH UNINTENDED ACCELERATION MAKING IT IMPOSSIBLE TO STOP THE CAR EVEN WHILE STANDING ON THE BRAKE PEDAL. CAR HAS BEEN INTO DEALERSHIP THREE TIMES WITH NO RESOLUTION. PROBLEM IS VERY DANGEROUS AND THE CAR HAS CRUISED THROUGH SEVERAL STOP SIGNS OR LIGHTS BECAUSE OF THIS PROBLEM.
Steering, Electrical system, Dec 30, 2016
WENT TO GO TO LUNCH TODAY AND CRANKED THE CAR UP AND IT STARTED AND NO LIGHTS CAME ON OR RADIO. STARTED TO BACK OUT AND THERE WAS NO STEERING. TURNED OFF THE CAR AND RESTARTED IT AND THE RADIO AND LIGHTS CAME ON BUT SERVICETRAC LIGHT STILL WAS ON DASH. CALLED FORD AND THEY SAID IT WAS A STEERING FAULT BUT TO STILL DRIVE IT AND BRING IT IN ON WEDNESDAY THAT IT WAS SAFE TO DRIVE. UM I AM NOT AN IDIOT BUT THAT DOES NOT SEEM SAFE TO DRIVE IF THE STEERING GOES OUT. LIGHT WENT OFF AFTER I LEFT WORK AND ALL IS WORKING FOR NOW.
Structure, Dec 27, 2016
WAS FOLLOWING A FORD FUSION IN STOP AND GO TRAFFIC LAST NIGHT ON A RAINY FREEWAY. THE LED BRAKE LIGHTS ARE SO BRIGHT THAT WITH THEM ON I LOST MY DEPTH PERCEPTION TO THE REAR OF THE CAR. THEY ARE SO BRIGHT THEY ARE ALMOST BLINDING. MAYBE THERE SHOULD BE A BRIGHTNESS LIMIT?
Engine, Dec 17, 2016
FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. DRIVING IT TO THE DEALER ON MONDAY.
Seat belts, Dec 8, 2016
SEAT BELT ON DRIVER SIDE IS LOCKED UP, UNABLE TO BUCKLE INTO CAR, OR ABLE TO GET THE SEAT BELT TO MOVE AT ALL, THIS CAR HAS UNDER 9000 MILES ON IT, PURCHASED LESS THAN 6 MONTHS AGO. PULLING ON THE SEAT BELT ONLY MADE IT WORSE, I ASSUME IT IS AN ISSUE WITH THE TENSIONER.
Structure, Latches/locks/linkages, Other or unspecified, Nov 30, 2016
ON NOVEMBER 25, 2016 AT APPROXIMATELY 5:00 PM, MY SON OPENED THE DOOR WITH A DEFECTIVE CHILD SAFETY LOCK WHILE THE CAR WAS MOVING 65 MPH ON THE HIGHWAY IN MARYLAND. AFTER WE QUICKLY PULLED OVER, WE WERE UNABLE TO CLOSE THE DOOR AS THERE WAS A METAL PIECE BLOCKING THE CLOSING MECHANISM. WE CALLED EMERGENCY ROAD SIDE SERVICES AT 5:20 PM AND WAS TOLD A TOW TRUCK WOULD BRING US ANOTHER CAR WITH AN ETA OF 8:27 PM. FOUR CALLS WERE MADE UP TO 10:41PM TO FIND OUT WHEN THE TRUCK WOULD ARRIVE. WE WERE CONSISTENTLY TOLD THERE WAS A DELAY DUE TO HOLIDAY TRAFFIC. THE NEXT MORNING AT 8:03 AM, ANOTHER CALL WAS MADE TO DETERMINE THE STATUS OF THE ISSUE. WE WERE TOLD THE FASTEST WAY TO GET A CAR WOULD BE TO GO TO THE LOCAL BUDGET RENTAL LOCATION BUT WHEN WE ARRIVED WE WERE TOLD THEY COULD NOT GIVE US A CAR BECAUSE THE COMPUTERS WERE DOWN. AFTER MULTIPLE ADDITIONAL CALLS , THE SERVICE PROMISED TO BRING A CAR THAT AFTERNOON. FINALLY, 21 HOURS AFTER THE INITIAL CALL, A REPLACEMENT CAR WAS DELIVERED AND THE FORD FUSION WITH THE DEFECTIVE CHILD SAFETY LOCK WAS RETURNED. THIS WAS NOT ONLY A SERIOUS HAZARD FOR MY FAMILY, WE LOST A DAY PLANNED WITH FAMILY FOR THE HOLIDAY. AS A FORMER BUSINESS TRAVELER OF 11 YEARS, THIS WAS THE WORST CAR RENTAL EXPERIENCE AND I WOULD LIKE A FULL REFUND FOR THE TIME, DISTRESS, AND FRUSTRATION THIS CAUSED MYSELF AND DAILY. I SHUDDER TO THINK OF WHAT COULD HAVE HAPPENED ON THAT HIGHWAY AND I SUGGEST YOU ADD A MORE THOROUGH SAFETY INSPECTION OF VEHICLES PRIOR TO RENTING THEM TO YOUR CUSTOMERS. *TR