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2019 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  14. 377

Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.

Primary concernEngine161 reports · 43% of complaints
Owner complaints377Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine161
  2. Electrical system82
  3. Power train74
  4. Engine and engine cooling54
  5. Other or unspecified35
  6. Fuel/propulsion system20
  7. Forward collision avoidance10
  8. Steering8

Recalls and investigations

  1. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  2. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  3. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023

    Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

    A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

    Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

    Campaign 23V440000 on NHTSA.gov

Representative owner complaints: engine and engine cooling

54 reports, newest first. Show all

  1. Engine and engine cooling, Aug 16, 2024

    The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 20 MPH, the coolant temperature warning light was illuminated. Additionally, the contact stated while driving approximately 45-50 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the oil, on the spark plugs, and in the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure Ford Campaign Number: 21N12 and 19-2346. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 89,605.

  2. Engine and engine cooling, Aug 2, 2024

    The contact's wife owns a 2019 Ford Fusion. The contact stated that while the driver was driving 35-40 MPH, the check engine warning light was illuminated. Additionally, the Mobile App read diagnostic code for engine misfire. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 27,448.

  3. Engine and engine cooling, Jul 26, 2024

    The contact owns a 2019 Ford Fusion. The contact stated while the vehicle was parked, the check engine warning light illuminated, with the message “Engine Overheated” displayed. The contact was constantly adding coolant to the coolant reservoir, with the engine overheating message displayed again. The vehicle was taken to the dealer and was diagnosed with a crack in the cylinder wall of the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,325.

  4. Engine and engine cooling, Jul 10, 2024

    The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH, the vehicle lost motive power and started to shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who determined that the failure was due to a misfire in cylinder #3 and was associated with DTC code: P0303. Additionally, there was coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,790.

  5. Engine and engine cooling, Jul 9, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 30–40 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that coolant was leaking into the engine. The mechanic informed the contact that the engine was lifted and improperly installed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and a case was opened and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

  6. Engine and engine cooling, Jul 5, 2024

    The contact owns a 2019 Ford Fusion. The contact stated while driving 25 MPH, the vehicle started shuddering. The check engine warning light was illuminated. The vehicle was taken to two independent mechanics, where the spark plugs and two coil packs were replaced; however, the failure persisted. The vehicle was taken to a third independent mechanic, where it was diagnosed that cylinder #2 and #3 were misfiring due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,500.

  7. Engine and engine cooling, Jun 12, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, there was an abnormal knocking and clicking sound coming from the vehicle. The contact stated that the noise became louder with the air conditioner in the on position and approaching a stop. The vehicle was taken to the local dealer, where it was diagnosed that there was crack on the flex plate. Additionally, there was a coolant leaking in the short block, and the vehicle was repaired at the same local dealer. The Warranty company was contacted and declined the repair. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 145,000.

  8. Engine and engine cooling, May 8, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated. While starting the vehicle, the vehicle was shaking abnormally. The engine coolant temperature was elevated, and the vehicle stalled. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine and that the coolant was leaking into the cylinder. The vehicle was not repaired. The vehicle was taken to another local dealer, Kerry Chevrolet (7500 Alexandria Pike, Alexandria, KY 41001) where it was determined that there was a coolant intrusion into the cylinders. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 75,000.

  9. Engine and engine cooling, Apr 8, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred when the vehicle was started, and the vehicle jumped and then began to rock up and down. The vehicle was taken to the same independent mechanic where it was diagnosed with a spark plug, and ignition coil failure. The vehicle was repaired; however, the failure recurred and was taken to the same independent mechanic but was not diagnosed or repaired. The independent mechanic recommended that the vehicle be taken to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 19-2208; however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 101,000.

  10. Engine, Engine and engine cooling, Mar 20, 2024

    I am second owner. At just before 110,000 miles the motor expirenced shuddering, with misfires, from P0303. I was able to get it to a Ford Service Center. Diagnosis with a borescope reveled coolant into cylinders 2and 3. Almost 8,000 dollars later, a new motor. In my Opinion, the cost of the actual motor should be free, or at least less then 2,700. I do not think it's very fair for Ford to profit from their own defective design. Thanks.

  11. Engine and engine cooling, Mar 15, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had illuminated, and white exhaust smoke was present coming from the exhaust system. Upon inspection, it was discovered that the engine coolant level was low. The vehicle was taken to the local service center who determined that the spark plugs were corroded. The vehicle was later taken to the local dealer who indicated that engine coolant was present inside the engine cylinders and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

  12. Engine and engine cooling, Mar 14, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that the antifreeze was leaking and that the check engine warning light was illuminated. Additional anti-freeze was added. The vehicle was taken to an independent mechanic, who informed the contact that there was a misfire in cylinder #2. The spark plugs and coil pack were replaced. The contact added a reservoir to the vehicle. The contact stated that while his wife was driving, the vehicle began to sputter. Additionally, while adding fuel, the check engine warning light illuminated. The contact called the local dealer, who was unable to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.

  13. Engine and engine cooling, Mar 11, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the misfire in cylinder #3 was displayed. Additionally, the vehicle experienced shaking and vibrations while starting the vehicle. The vehicle was taken to the local mechanic who determined that coolant was present inside cylinder #3 and the engine long block cracked and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 116,000.

  14. Engine and engine cooling, Power train, Feb 9, 2024

    The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH and above, the vehicle failed to accelerate as designed. The vehicle hesitated while accelerating. The contact stated the failure had occurred approximately 2 months after receiving the first diagnosis. The RPMs began increasing at the time of the second failure with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The failure reoccurred and the vehicle was towed to another dealer where it was diagnosed that the rear differential and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed that the repair was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 60,000.

  15. Engine, Engine and engine cooling, Jan 5, 2024

    I was driving down the road, and a wrench symbol came on. Once i cut the car off and drive it the next day the symbol was off. I looked the symbol up online and it stated that it had to due with the powertrain. I made an appointment to the ford dealership here for diagnostic. They just called me and informed me that the vehicle has codes for misfire on start up and a coolant pump issue and that it is leaking into the engine walls. I am very displeased about this issue because I've only had the car for 2 years.

  16. Engine and engine cooling, Jan 2, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that they noticed that the amount of mileage they should be able to drive was significantly lower than what was stated when manufactured. When they initially started the vehicle, it would display a rough start, and a cloud of white smoke would come from the fuel pipe from the rear. The check engine light had illuminated. The contact was informed that the failure was related to the TSB with the NHTSA Number: 10214126 (Engine and Engine Cooling) however the VIN was not included. The vehicle was taken to an independent mechanic who diagnosed that there was a misfire with cylinder 2. The contact with the failure could have also resulted from a failed fuel tank as a whole or damaged walls to the fuel tank. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed the VIN was not included in the TSB with the NHTSA Number: 10214126 (Engine and Engine Cooling). The contact was referred to NHTSA to file a complaint. The approximate failure mileage was 87,000.

  17. Engine, Engine and engine cooling, Nov 15, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 85,003.

  18. Engine and engine cooling, Sep 27, 2023

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had caused a failure with the short block, requiring an engine replacement. The vehicle was not repaired. After investigating the failure, the contact related it to Technical Service Bulletin 19-2139. The vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

  19. Engine and engine cooling, Engine, Aug 16, 2023

    The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was taken to the dealer for a recommended maintenance inspection; however, the contact stated that upon the technician inspecting the vehicle, the contact was informed that the engine short block needed to be replaced due to coolant intrusion into the engine. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was informed to draft a letter for assistance. No further assistance was provided. The failure mileage was 119,000.

  20. Engine and engine cooling, Aug 11, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the vehicle was shuddering and vibrating. The contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to a local dealer who diagnosed that there was coolant in cylinder #2, causing the engine block to crack. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,000.

  21. Engine and engine cooling, Engine, Jul 31, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while his daughter was driving approximately 40-45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP mode. The contact stated that the vehicle failed to exceed 5 MPH. The contact's daughter pulled into a parking lot. The contact stated that he used an OBD reader to determine that cylinder #2 was misfiring. The vehicle was taken to the Chevrolet dealer where it was purchased, and was diagnosed with coolant intrusion into the engine, causing cylinder #2 to misfire. The contact was informed that the engine needed to be replaced. The vehicle was taken to a Ford dealer, where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,717.

  22. Engine and engine cooling, Engine, Jul 20, 2023

    The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning light illuminated. The contact's friend used an ODB code reader and determined that there was a misfire in cylinder #3. The ignition coils were replaced; however, the failure persisted. The contact also discovered that the coolant level remained low. The vehicle was then taken to a dealer for a diagnostic test where it was determined that coolant had leaked into cylinder #3 and that the long block needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired due to parts being on backorder. The failure mileage was approximately 76,000.

  23. Engine and engine cooling, Jul 3, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, the engine overheated message was displayed. The contact stated that he decelerated to 45 MPH and continued driving. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 and #3 had cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 90,000.

  24. Engine and engine cooling, Apr 17, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the engine. The mechanic related the failure to Ford Campaign Number: 21N12. The vehicle was taken to the dealer several times, and the dealer informed the contact that the vehicle could not be repaired under the service campaign as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,100.

  25. Engine and engine cooling, Apr 13, 2023

    The contact owns a 2019 Ford Fusion. The contact stated while driving 25 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact stated that after several minutes, the engine temperature returned to normal, and the vehicle operated normally. On another occasion, while driving 15 MPH, the vehicle would not properly accelerate. The contact became aware that the vehicle was overheating. The contact was able to pull over on the side of the road and turned off the vehicle. The contact checked the coolant level and noticed that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that there was coolant leaking into the engine, and that there were metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistances was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.