2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Engine, Engine and engine cooling, Nov 15, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 85,003.
Electrical system, Engine, Nov 11, 2023
Recall. Told to not charge our Ford Fusion Rechargeable Hybrid for fear of a fire! No solution now for 6 months. Told to run gas engine only. Car was not designed to be used this way which is a safety hazard in itself. Filed for gas card 5 months ago, no gas card issued. My spouse is an active nurse and Christian community activist. She relies on this vehicle. If we do not have some action from Ford in another 30 days, we will be forced to file for an Arizona Lemon Law replacement.
Electrical system, Engine, Fuel/propulsion system, Nov 2, 2023
Ford has still not provided a satisfactory fix for this recall. It has been 139 days since the recall was issued. Now Ford is putting a stop/hold on their initial recall fix and has instructed their dealers to return recall parts AND to put a stop sale on any vehicles in their inventory. This has resulted in a drastic depreciation of my vehicle. Not only does Ford not have a solution to the problem, but now they have left me with a car that is unsellable which is causing massive economic harm to me. Ford now says there is no interim fix (perhaps until LATE 2024) this is absurd. Ford should buy these vehicles back from all affected owners asap. Please compel Ford to do something about this and make things right!
Electrical system, Oct 31, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Electrical system, Back over prevention, Oct 31, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear-view camera activated while in drive, and later failed to turn off after reversing. The contact also stated that the instrument panel and infotainment system acted erratically, turning off, not reacting to function buttons, and freezing. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 19,000.
Other or unspecified, Oct 22, 2023
The current unresolved recall has impacted me numbered 23S33. This issue has impacted me since June 16 2023 and I have received minimal compensation. Due to rising gas prices in California, my inability to charge my car for my typical usage which was covered by the battery, and the higher purchase price I paid for this car, this recall has significantly impacted me.
Engine, Oct 20, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at 65 MPH, the vehicle lost motive power while driving uphill. The contact stated that the front of the vehicle had started shaking uncontrollably. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,411. The VIN was not available.
Electrical system, Oct 12, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the check engine light to illuminate, the vehicle to lose power, and rough starts. The failure mileage was 45,000. The VIN tool confirms parts not available.
Electrical system, Oct 11, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Oct 4, 2023
Coolant intrusion into cylinder bore. Which can cause a fire. I been submitting complaints and haven’t heard anything back in regards to my complaint. This was a known issue with ford back then.
Engine and engine cooling, Sep 27, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had caused a failure with the short block, requiring an engine replacement. The vehicle was not repaired. After investigating the failure, the contact related it to Technical Service Bulletin 19-2139. The vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Power train, Sep 25, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle started to shake and vibrate abnormally. The contact stated there was an abnormal sound like an object striking the bottom of the vehicle. The contact stated that the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle revived but failed to respond as needed. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The contact researched online and related the failure to manufacturer's Customer Satisfaction Program: 22N12 Flex Plate Cracks (Power Train). The contact was advised by the dealer that the vehicle was not included in the Customer Satisfaction Program. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.
Electrical system, Sep 25, 2023
Manufacturer has exceeded a reasonable amount of time to effect repair and offer promised compensation due to inability to charge battery for NHTSA Recall Number 23V-440.
Power train, Fuel system, Gasoline, Sep 21, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Upon reaching the destination, the vehicle failed to restart. After several attempts, the vehicle started, and the contact heard an abnormal rattling sound coming from the engine compartment. The vehicle was towed to the dealer, who diagnosed failures with the transmission, flex plate, purge valve, and a bent solenoid. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.
Power train, Sep 20, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while shifting from second to third gear, the vehicle was shaking uncontrollably. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective torque converter. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
Engine, Sep 19, 2023
Coolant leaked in cylinder wall
Back over prevention, Sep 11, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while reversing, the rearview camera image was blue. Additionally, the infotainment system screen was blue. The vehicle was taken to the dealer where it was diagnosed and determined that the APIM had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the of the failure, but no assistance was provided. The failure mileage was approximately 23,500.
Electrical system, Sep 1, 2023
Ford recalled the car due to potential fire risk while driving. They are unable to repair the car and have no estimate on when the repairs will be made. Due to potential of fire while driving this car I will not drive this car and imperil my children. Ford has offered no loaner, buyback or similar offer. I am also unable to pass the NYS inspection as a result of the illuminated check engine light (from the recall).
Power train, Aug 31, 2023
I received a "shift sys fault" error after I shifted into the reverse gear and reversed into a parking spot at my apartment complex. My car would not shift into any other gear after that. Luckily, I wasn't making a three point turn on a street or getting out of a shopping mall parking lot. This seems to be a known issue with Ford's switch cables and bushing, and a recall was already issued, but not for the model year 2019. The recall needs to be expanded to include 2019 and 2020 Ford Fusion.
Engine, Aug 30, 2023
Coolant leaking into cylinder 3. Took to dealership, apparently there’s a flaw in the engine design. Included all ford fusions apparently. How is this not a recall? When it’s clearly Fords fault for this, not the consumers.
Engine, Aug 30, 2023
Coolant leaked into short block
Engine, Aug 25, 2023
I only have 109,000 miles and I am needing a new engine. They are telling me that the cylinder wall is cracked and something about a blockage. I cannot afford to replace it. They are telling me it’s a known issue with ford but there’s no recall and that’s why they discontinued the ford fusion.
Power train, Engine, Aug 24, 2023
My car started running weird, it would shake when at idle. It did this for about a week before the check engine light came on. I took my car to a mechanic and they determined the head gasket was bad. I took my car to a ford dealership for confirmation of the problem. They confirmed I had a bad head gasket. My safety is put at risk because this can cause engine failure. If my engine failed in the middle of the highway that would be extremely dangerous.
Engine, Electrical system, Aug 23, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30-35 MPH, the check engine warning light illuminated. The contact stated that the failure recurred while driving. Additionally, the vehicle lunged forward but failed to respond upon depressing the accelerator pedal. The contact was able to pull to the side of the road. The vehicle was towed to the local Pep Boys, where the ignition coils #3 and #4 were replaced; however, the failure persisted. The vehicle was taken to an independent mechanic, where ignition coil #4 was replaced; however, the failure persisted. The independent mechanic replaced spark plugs #1, #2 and #3. The number four spark plug was stuck and was not removed. The vehicle was taken to the dealer, where it was diagnosed and determined that the cylinder head needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000
Engine, Fuel/propulsion system, Aug 21, 2023
Smoke coming from engine and exhaust pipe Overheating Coolant consumption issues Engine misfire and damage Total engine failure Safety was put at risk, the engine could have failed on a major highway. The problem is confirmed by Ford and did not cover the total cost of repair Car still runs terrible