2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Electrical system, Aug 17, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, Engine, Aug 16, 2023
The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was taken to the dealer for a recommended maintenance inspection; however, the contact stated that upon the technician inspecting the vehicle, the contact was informed that the engine short block needed to be replaced due to coolant intrusion into the engine. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The contact was informed to draft a letter for assistance. No further assistance was provided. The failure mileage was 119,000.
Electrical system, Engine, Aug 11, 2023
Ford sent a safety recall notice 23S33 and poorly worded the "What should you do?" section. After calling for clarifications, Ford advised us not to fully charge the high voltage battery. There is no method to limit the charge level and not charging the batteries will damage them. Ford advised the only way to limit the battery charge level is to watch/monitor the vehicle as it charges, and disconnect the power cable prior to fully charging. Ford should provide one of two options without delay: The Ford app should be updated, providing users with the ability to limit the high voltage battery charge level or; Ford should provide its dealer service departments with instructions to program a lower maximum charge limit for the high voltage battery that is consistent with the recommendations from the Safety Recall. While Ford is working on a long-term remedy, and in light of the potential for fire, Ford should take immediate steps to assist its customers with temporary and reasonable options to limit the high voltage battery charge level.
Engine and engine cooling, Aug 11, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the vehicle was shuddering and vibrating. The contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to a local dealer who diagnosed that there was coolant in cylinder #2, causing the engine block to crack. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,000.
Electrical system, Aug 11, 2023
Battery became inoperable due to the BECM voltage issue and can not be driven. It is sitting at Hall Ford in Newport News, VA. 3 calls to Ford have resulted in no action, and I have a 4 year old vehicle I can't use because of this safety recall.
Engine, Aug 8, 2023
The contact owns a 2019 Ford Fusion. The contact stated while starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that coolant was leaking into cylinder #2 and that the spark plug needed to be replaced along with the coil. The spark plugs and ignition coils were replaced but the failure reoccurred. The vehicle was taken to the independent mechanic and the codes were reset but the failure reoccurred. The vehicle was taken back to the independent mechanic who stated that coolant was leaking into the cylinder causing the spark plug to misfire. The dealer was contacted and stated that there was a Customer Satisfaction Program issued but the VIN was not included. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was referred to the NHTSA Hotline. The failure mileage was 89,000.
Power train, Service brakes, Aug 7, 2023
car gave error message of system shift fault car would not shift from park to drive and would automatically shift back into park. issue could be a bushing or solenoid issue Car has premature wear on rotors and needed to be replaced
Engine and engine cooling, Engine, Jul 31, 2023
The contact owns a 2019 Ford Fusion. The contact stated while his daughter was driving approximately 40-45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP mode. The contact stated that the vehicle failed to exceed 5 MPH. The contact's daughter pulled into a parking lot. The contact stated that he used an OBD reader to determine that cylinder #2 was misfiring. The vehicle was taken to the Chevrolet dealer where it was purchased, and was diagnosed with coolant intrusion into the engine, causing cylinder #2 to misfire. The contact was informed that the engine needed to be replaced. The vehicle was taken to a Ford dealer, where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,717.
Electrical system, Jul 26, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact talked to Ford who indicated they would have a fix by the end of 2024, but states shouldn't have to pay taxes on a car that can not be used that way.
Structure, Jul 25, 2023
For the third time in two years my trunk opened while I was driving. Today, it opened while I had lumber in the trunk. Had I been on the freeway this could have caused a serious accident. I confirmed that the button on the dash was not being pushed and the emergency release in the trunk was not pulled either. This seems to be a somewhat common issue with Ford Fusions based on online commentary. Please look into this before it leads to serious injuries or worse. Thank you for your help.
Electrical system, Jul 21, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, Engine, Jul 20, 2023
The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning light illuminated. The contact's friend used an ODB code reader and determined that there was a misfire in cylinder #3. The ignition coils were replaced; however, the failure persisted. The contact also discovered that the coolant level remained low. The vehicle was then taken to a dealer for a diagnostic test where it was determined that coolant had leaked into cylinder #3 and that the long block needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired due to parts being on backorder. The failure mileage was approximately 76,000.
Electrical system, Jul 20, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Jul 19, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle lost motive and electrical power, and the instrument panel, power steering, and the brakes failed to function as needed. The contact pulled over and waited for more than thirty minutes and was able to restart the vehicle. The contact drove the vehicle to her residence. The contact later drove the vehicle to a local dealer who could not duplicate the failure. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.
Electrical system, Jul 17, 2023
I've had multiple problems with the BECM and the EV Battery Cell Balancing Circuit stuck on or off. I've taken the car to the dealer twice for diagnosis and repair and I'm scheduling to take it in a third time. Please see my attached notes of the visits to the dealer.
Electrical system, Jul 13, 2023
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine and engine cooling, Jul 3, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, the engine overheated message was displayed. The contact stated that he decelerated to 45 MPH and continued driving. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 and #3 had cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 90,000.
Power train, Jun 28, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle shuddered with an engine misfire. There was no warning light illuminated. The vehicle was taken to the dealer on three separate occasions and diagnosed with a defective torque converter. The torque converter was replaced after remaining in dealer's possession for more than 30 days. The engine misfiring returned, and the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken back to the dealer, but the contact was offered no assistance. The manufacturer was then notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 29,000.
Power train, Jun 27, 2023
I have a 2019 Ford Fusion Titanium that I just recently sold to my son. I purchased the car used from a dealership in January of 2020. In October of 2021the flexplate went out and was replaced under the manufacturer warranty. The part went out again in May of 2023 and since the car had been totaled out due to a hail storm I have been told the manufacturer warranty is no longer valid. I have been able to find that there was a bad batch of replacement parts that may have found its way into several vehicles that have experienced this same problem. When Ford replaced the flexplate it was only the flexplate that was replaced. I was required to replace the flexplate, the front fluid pump assembly and the torque converter when I had to have it fixed again. I believe that if Ford has updated this recall it is due to them knowing that either the parts used in the original repair were defective and they don't know which ones it was; or, they now know that the original fix should have included the front fluid pump assembly as well as the torque converter. I believe that either way I should at least be able to ask for Ford to cover the cost of the parts under this second repair in less than two years on the same issue. The parts that I had put on now are guaranteed for two years, why is that? The labor should be at a discounted rate as well. It is my hope that you will investigate this or look at your database to see how many other customers are experiencing the same issue.
Power train, Engine, Jun 23, 2023
Last year my car started overheating for no apparent reason checked coolant reservoir and visibly seemed empty but when I removed the cap antifreeze rose fast. Added antifreeze and it stopped overheating. About 3 months ago Because it overheated I had to get the head gasket replaced, timing components replaced, heads repaired, and engine flushed(antifreeze had entered engine), not to mention labor all costing roughly $3,000. Only for it to happen again and now I’m out of $3,000 because the same thing is happen only this time my car is shaking and smoking from the tail pipe badly. In the mean time my fiancé has lost his job due to us not being able to drive the car. After doing god knows how much research to find out this is an ongoing problem with this particular make of car. Because of having to pay for countless repairs and no one seeming to know what’s going on with my car I am now behind on bills and still without a car that is only 4 years old. I haven’t done any long driving to other states beside neighbors states that are about 2-3 hours away but that shouldn’t matter because it’s a new car I shouldn’t have any problems driving it wherever. I purchased this car at a lil over 30k miles my problems started at about 61k miles which is odd since the manufacturer warranty had just expired about 1k miles before that. I believed in ford for the longest and now I am regretting ever buying one. My very first car purchase from a lot and it turns out to be the worst car I’ve ever purchased. I’m sure me typing all of this probably won’t get read or even looked into but this is an experience I wouldn’t dare want anyone else to go through so I’m sure to leave many reviews but I thought you should know. Also because of the over heating my car has cut off at times where my life could have been taken (at lights and intersections) have a good day!
Power train, Jun 20, 2023
The contact owns a 2019 Ford Fusion. The contact stated while parking the vehicle, the contact shifted to drive(D) to reverse(R) and the “System Fault – Service Required” message was displayed. The contact stated that the vehicle failed to drive or reverse as needed. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the shifter cable bushing was missing, and that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was repaired. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 70,945. The contact stated the dealer replaced the shift cable bushing and transmission shifter cable bushing. Also, installed a protective cap.
Engine, Jun 16, 2023
Overheating and coolant leaking Into cylinder block causing misfire in engine. Could cause stalls and potentially a fire from overheating. Known issue from Ford they are only offering to repair up to a certain. Mileage
Engine, Jun 12, 2023
Coolant Intrusion. Coolant is leaking into the head gasket, causing car to say coolant running hot. Also causes car to lose speed. There was a recall for this same model, a month before my model was built, but clearly the problem was never fixed.
Engine, May 30, 2023
May 16, 2023-check engine light activated reading code P0302 Cylinder 2 misfire May 27, 2023-warning light appeared reading engine overheating, and the car would not start. May 27, 2023-took it to the dealership and they advised me I had an internal engine coolant leak and that I needed to replace the short block and head gasket. I was quoted $7600! After doing some research I discovered it is an unaddressed recall from Ford and that NHTSA issued Bulletin# 21N12. Letters went out June 20, 2022 for a one-time no cost repair. The program ended five months later on November 30,2022. I never received the letter. I called Ford Customer service and they stated they cannot cover the repairs because I'm past the November 30, 2022 deadline.
Power train, Engine, Apr 18, 2023
The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving at various speeds and depressing the accelerator pedal. The dealer was contacted and informed the contact that they could not assist as the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.