2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Electrical system, Seats, Forward collision avoidance, Apr 17, 2023
Pedestrian detection system malfunction. Sync 3 system APIM unit is going out and needs replacing (only at 58k miles, 10k out of warranty). Passenger front seat heater and climate control failed due to seat heater melting wiring harness.
Engine and engine cooling, Apr 17, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the engine. The mechanic related the failure to Ford Campaign Number: 21N12. The vehicle was taken to the dealer several times, and the dealer informed the contact that the vehicle could not be repaired under the service campaign as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,100.
Engine, Apr 14, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the check engine warning light was illuminated along with several unknown misfire codes. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant leaking into cylinder #4. The contact related the failure to Technical Service Bulletin: 19-2375 (EcoBoost). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 104,195.
Engine and engine cooling, Apr 13, 2023
The contact owns a 2019 Ford Fusion. The contact stated while driving 25 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact stated that after several minutes, the engine temperature returned to normal, and the vehicle operated normally. On another occasion, while driving 15 MPH, the vehicle would not properly accelerate. The contact became aware that the vehicle was overheating. The contact was able to pull over on the side of the road and turned off the vehicle. The contact checked the coolant level and noticed that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that there was coolant leaking into the engine, and that there were metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistances was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.
Engine, Apr 11, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer, where the contact was informed that coolant was leaking into cylinder #4 and that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin: 19-2208 (Coolant in Cylinders). The manufacturer was made aware of the failure. The failure mileage was 71,353.
Engine, Apr 5, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was taken to an independent mechanic for routine maintenance where the oil and spark plugs were changed; however, the vehicle was diagnosed and produced code: P0302. The contact was advised to take the vehicle to the dealer. The vehicle was then taken to the dealer where it was diagnosed that the engine needed to be replaced. The technician informed the contact of Customer Satisfaction Program 19B37 and REF: Technical Service Bulletin (TSB) 22-2134. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 90,000.
Power train, Exterior lighting, Forward collision avoidance, Mar 28, 2023
my transmission is faulty my car is a 2019 Ford Fusion and it has all the same problems as earlier models with recalls that are equipped with the same components as mine my it keeps stalling when I come to a stop which I see numerous complaints of the same thing it there were no warning lights on at the time it occurred I've done research on my own through forums and there are thousands of complaints of the same thing happing to there's there's no way that can be just are luck there has to be something wrong with the way the car is built or made
Power train, Mar 27, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 50 MPH, the vehicle was jerking. There was o warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was made aware that the VIN was not included in NHTSA Campaign Number: 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
Electrical system, Mar 5, 2023, fire
Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin filled with smoke, opened trunk, filling with smoke and then call 911 and fire dept extinguished fire. Have fire report, video and photos. Opened case number with Ford, been over a month and they state it is with the office of general council, unable to make contact with that dept. and customer service at Ford states they can not talk to me besides note i call. It is case number CAS-40994553-Q9P8R4
Engine and engine cooling, Feb 23, 2023
The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle misfired and jerked. The contact took the vehicle to the dealer who diagnosed and determined that coolant was leaking into the cylinders causing the misfire. The dealer confirmed that the failure was related to service bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,000.
Power train, Feb 15, 2023
The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was idling the contact attempted to accelerate and the vehicle stalled and then inadvertently shifted to reverse. While attempting to correct the failure, the vehicle the failure reoccurred. The instrument panel showed that the vehicle was in reverse. The contact was unable to shift to the intended gear. The contact had the vehicle towed to the dealer who diagnosed that the transmission shift cable bushing failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 80,000.
Engine, Jan 29, 2023
Unknown, I have had to refill my antifreeze 2 times in one month. Took it to the mechanic and they believe that the problem is with the gasket leading to the engine.
Steering, Forward collision avoidance, Jan 18, 2023
While I drive my steering got stuck and stiffed. Hard to turn the wheels. Luckily when I entered my neighborhood stop the vehicle. Then I got the message from Ford Pass app saying *Electronic power steering control module fault and *collision warning system lost radar signal. If the steering stuck happened in highways while drive possibly life threatening issue
Steering, Service brakes, Engine, Dec 29, 2022
While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this.
Engine, Nov 30, 2022
*Upon check engine light, oriellys advised of misfire on p0301- installed following day due to part shipping to store. Day after coil ignition and spark plug replacement, engine light came back on which mechanic said not to worry as long as car isnt shaking. The following day after taking kids to school, the battery died at the school. With only the check engine light on I waited 10 minutes and the car started. On my way home on the highway, the car just stalled in the middle of the highway. There was a brief alarm stating coolant temperature high turn off car. Several dealerships advised soonest availability was December. I needed my car asap. I had it towed to pepboys who did a full diagnostic and provided documentation saying I'd need a new engine. 78250 miles, premium gas, annual premium treatment at oil changes with royal purple, schedule a tuneup with diagnostic, new tires, wash tub monthly cleans. I treat my car better than I do my kids. I called ford and asked about warranty info which they advised the only way to see if warranty covers it is to have a certified dealership diagnostic. After searching for days, I finally got one to do the diagnostic and said there is an issue with the coolant destroying the engine. How was your safety or the safety of others put at risk? *Extremely dangerous with car stalled in middle of highway. Has the problem been reproduced or confirmed by a dealer or independent service center? *yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Ford Dealership servicer and third party service shop Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine light was addressed promptly and coolant error message showed up once ever when the car abruptly stalled in the middle of highspeed traffic Ford refused to help after escalation attempt to have them pay for faulty product or lemon buyback
Engine, Nov 2, 2022
I have 69,400 miles on my car. Last week, out of no where, the engine started shaking and clicking very loud. The repair shop said the flex plate is cracked and it’s a common issue with Ford. I went to the dealership and they even said it happens all the time. This is nearly a $2000 job. Why isn’t there a recall?!
Power train, Oct 27, 2022
I routinely take my car to get oil changes and check for any other problems. So 2 days after getting my oil changed at a dealership my car began to overheat which shouldn’t have happened because when I got my oil changed they filled the liquids to proper levels. So I added antifreeze because my reservoir was empty once cooled I opened my reservoir and antifreeze began to come back up to the proper level. After getting it home that same thing happened and haven’t moved it since. Now my car shakes and the overheating light stays on. There is no visible leak and I don’t know where the antifreeze goes. My car is only about 3 years old and I don’t believe this should be happening. I take good care of my car routine check ups and oil changes. After doing some research online I’ve seen so many people with my same car reporting the same issue. I believe this problem has been recalled in older years (2014-2016) unsure of exact years but I believe it wasn’t fixed and now has cause major stress for me because I only have one car. Please look into this because right now I’m out of a car and I don’t know what to do and I am still paying on it and can’t even drive it.
Engine, Oct 14, 2022
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 10 MPH and decelerating at a stop light, the vehicle hesitated and stalled. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 28,000.
Fuel system, Gasoline, Sep 22, 2022
The contact owns a 2019 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle failed to start up immediately. The contact stated that several attempts were made to restart the vehicle, but the engine failed to turn over. The contact stated that the vehicle started after approximately five minutes with the check engine warning light illuminated. The vehicle was taken to Midas where it was diagnosed that the cannister purge valve needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was directed to call the NHTSA Hotline. The failure mileage was approximately 56,000.
Power train, Engine, Aug 28, 2022
2019 Ford Fusion SE. Car kept stalling and running hot. I took it in and there’s coolant in the cylinders, which means new engine. Haven’t had the car a year and a half. Chevy sent me to Ford, Ford wants my extended warranty to pay for it. If it does, I’ll be capped off and still have to come up with $1000!!
Wheels, Aug 18, 2022
The contact owns a 2019 Ford Focus. The contact stated that the vehicle was taken in for an annual inspection but failed due to the lug nuts. The contact was informed by the technician that the lug nuts needed to be replaced with aftermarket one-piece lug nuts. The vehicle was then taken to the dealer where it was confirmed that the lug nuts needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Engine, Aug 18, 2022
A few months ago, I began to notice that my engine would shake a little upon startup but would stop and run normally after a few seconds. This wouldn't happen every time I started my vehicle so I didn't pay much attention to it until my check engine light eventually came on one day after startup. I brought my car to an auto parts shop to have the OBII read and it came up as a misfire in cylinder 4. I contacted my Ford dealer and made an appointment for the following day. Upon taking my car to the dealer, they informed me that my car is leaking coolant into cylinder 4 and that is why it was misfiring. They told me that this was an issue that Ford was aware of but did not have a fix for, aside from replacing the engine. I was told that I could take the car home while they reached out to Ford to see if they were willing to cooperate in taking care of the cost of repair, that the car was safe to drive and was only burning off a tiny bit of coolant when starting. A few weeks went by and one day I was stopped in traffic when my car got another warning on the dash that my engine oil was over temperature. When I was finally able to pull off the road safely, I opened my hood and found that my coolant reservoir was completely empty.
Power train, Jul 20, 2022
My Ford Fussion has a Cracked flex plate. It cracked while I was driving and no service or warning lights turned on.it is currently at dealership waiting for warranty company to approve repairs.
Engine and engine cooling, Jul 14, 2022
The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, she heard abnormal bubbling sounds coming from the engine before the vehicle stalled. The contact was able to veer to the side of the roadway. The contact was able to restart the vehicle and drove to her residence. The vehicle was towed to the dealer where it was diagnosed that coolant had been leaking into the engine and had caused the engine to fail. The engine short block was replaced; however, the contact stated upon starting the vehicle three months later, she heard abnormal knocking sounds coming from the engine. The vehicle was taken to a local Pep Boys where the engine oil was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,454.
Parking brake, Jul 11, 2022
The electronic parking brake system malfunctioned and is available for inspection upon request. If it was to engage while driving, it can cause an accident risking my life including others on the road. The problem has been confirmed by an independent service center and was also inspected be the independent service center. There were two warning messages prior to the failure and periodically appeared and disappeared. It recurred in the last two days