2019 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 377

Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.

Primary concernEngine161 reports · 43% of complaints
Owner complaints377Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine161
  2. Electrical system82
  3. Power train74
  4. Engine and engine cooling54
  5. Other or unspecified35
  6. Fuel/propulsion system20
  7. Forward collision avoidance10
  8. Steering8

Recalls and investigations

  1. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  2. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  3. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023

    Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

    A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

    Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

    Campaign 23V440000 on NHTSA.gov

Representative owner complaints

377 reports, newest first.

  1. Power train, Jul 7, 2022

    The contact owns a 2019 Ford Fusion. The contact stated while shifting into drive(D), the gear inadvertently shifted back to park(P). The shifter bushing light illuminated. The vehicle was unable to be driven. The vehicle was diagnosed at the residence by an independent mechanic as a shifter cable failure. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 70,000.

  2. Engine, Jul 6, 2022

    2019 Ford Fusion Titanium coolant infusion into cylinder #2. I Took the car to the dealer because the coolant reservoir was always low. I always had to add coolant in a weekly bases but I never notice any leaks. The dealer told me that since there was no check engine lights on it was something normal. I continued to add coolant every now and then. About six(6) months later, the engine stopped. My father came to help and after checking my car told me there was coolant mixing with the motor oil. He asked me if there was a check engine light on or if the car heated up at any moment. No, my car never heated up and there was never a check light on. He towed the car to Tropical Ford, Orlando Fl. The Ford dealer told me I need a new engine and the repair was gonna be $6,261.00 We researched the problem and found the 2014 - 2019 Ford Fusion vehicles equipped with 1.5L or 2.0L Ecoboost engines came with a defect in the engine block and that is why coolant was intruding into the engine cylinders. We found that this is well known issue on this but Ford never told us about it. There are hundreds of complains about this same issue; Coolant infusion into the engine cylinders due to a factory bad block. The Ford Company corrected the factory issue by making a new engine block for the same engine but they refuse to accept responsibility that the original block is in fact, defected. My question to them was; Why would Ford make a new block for the same engine if there was never a factory problem with the original block? The answer is simple. There is a factory problem with the original block and ford knows/knew about it. https://www.carproblemzoo.com/ford/fusion/2019/engine-and-engine-cooling-problems.php https://www.newsom.law/ford-fusion-overheating-lawsuit.html

  3. Power train, Jun 23, 2022

    The flywheel apparently broke and messed up the crankshaft as well as the front pump in the transmission. Which in turn caused the transmission to slip out of gear and kill while being operated on a busy interstate requiring a tow home and then to ford service for diagnostics. With repairs totaling in excess of $8000.

  4. Engine, Engine and engine cooling, Jun 23, 2022

    I bought this vehicle in 2019 and one of the engines cylinders was crack and now I need a new engine and I heard that this a very common problem with this vehicle

  5. Power train, Engine, Jun 12, 2022

    Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

  6. Electrical system, Other or unspecified, Jun 12, 2022

    Not sure what system is causing it but my trunk keeps opening and it’s done it many while I was driving. I understand a lot of other Ford Fusion owners are having the same problem and I urge you to look into the problem as it can cause accidents and deaths.

  7. Power train, May 8, 2022

    I had my flexplate fail twice within 12500 miles of each other. First break was in December of 2021 at 52xxx miles. The flexplate can fail and have multiple cracks in it causing it to rattle and break further on each start and drive, causing the possibility of it completely breaking while driving if someone does not verify what it is. It sounds like a knock in the motor and be mistaken as that if the flexplate is not looked at. I only caught the break cause I heard a slight ticking getting louder every couple of days. And when I went to the dealership to get it looked at it broke further and started making a louder tick/clank. I have talked to a dealer worker that has has the same issue come up (cracked flexplate) with his edge with the 2.0 motor. Along with other research I’ve done I see there are MANY fusions and edges with the 2.0 EcoBoost that have the same issue. So this is a wide spread issue. Ford knows of this issue but does not take responsibility for the issue if the vehicle is no longer under warranty.

  8. Fuel system, Other, Apr 22, 2022

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle while idle. The vehicle then lost motive power. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked flywheel. The dealer informed the contact that the flywheel needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable.

  9. Engine, Mar 8, 2022

    The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, there was an abnormal noise coming from under the dashboard. In addition, there was excessive tailpipe smoke along with a strong fuel odor when the vehicle was idled. The vehicle was taken to the local dealer who diagnosed that the engine small block was damaged due to low coolant. As a result, the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the damage was caused due to improper manufacturing of the engine in which two different types of metals were used causing the engine to cool down at different rates. The vehicle was previously serviced under Customer Satisfaction Program: 19B37. The manufacturer was not notified of the failure. The failure mileage was 28,000.

  10. Engine, Mar 4, 2022

    Coolant leaking into motor

  11. Power train, Feb 26, 2022

    The vehicle has a defective transmission that does won't recall or acknowledge. The vehicle has been shifting erratically since it hit 180 mile.

  12. Power train, Engine, Feb 23, 2022

    The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.

  13. Engine, Jan 23, 2022

    Vehicle stalls after getting gas. This is due to the canister purge valve not working correctly. It’s a common problem amongst fusion owners.

  14. Visibility/wiper, Dec 11, 2021

    Driving on highway in a thunderstorm; windshield wipers were on full out max. They did not go fast enough to clear the water from the windshield so I could see the road. After this incident, I went to Ford and told them about it. They inspected it and said the wipers worked as designed. When I told them that was inefficient and unacceptable and a safety hazard for a downpour, they told me to "pull over" if I get caught in a storm. That is unacceptable. It is not always safe to pull over. I should be able to see for at least a half second to tell if I am driving within my lane. I had to drive on the bumper of a truck to follow their lights. I had the 2018 Ford Fusion and the windshield wipers worked properly.

  15. Power train, Nov 26, 2021

    The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle experienced random hesitation and stalling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was repaired but the failure had reoccurred. The contact indicated that the transmission had been rebuilt on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

  16. Engine, Nov 24, 2021

    The contact owns a 2019 Ford Fusion. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local unknown dealer who diagnosed that the engine was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

  17. Air bags, Nov 12, 2021, crash

    The contact owns a 2019 Ford Fusion. The contact stated that while the wife was driving approximately 70 mph the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but no airbags were deployed. The driver sustained back and neck injuries. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.

  18. Engine, Nov 10, 2021

    The contact owns a 2019 Ford Fusion. The contact stated that the check engine warning lights was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was informed of the failure and told the contact to call NHTSA for assistance. The failure mileage was 25,841.

  19. Engine, Oct 13, 2021

    Cracked flex plate requiring new engine (out of warranty)

  20. Electrical system, Jul 20, 2021

    The contact owns a 2019 Ford Fusion. The contact stated that on several occasions while driving or stationary, the trunk would independently open without warning. The contact reached out to a dealer and made an appointment to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 36,000.

  21. Engine, Jun 28, 2021

    Was told by mechanic that new engine was needed. We have had this same issue happen to three of our 2019 Fusion's (company cars).

  22. Air bags, Jun 23, 2021, crash

    Fusion traveling northbound and t-boned sedan traveling westbound in intersection. Fusion has significant front end damage. No airbags deployed in Fusion. All airbags deployed in other vehicle. Driver of Fusion, wearing seatbelt, suffered sternum fracture. Available for inspection. Failure of airbags to deploy likely cause sternum fracture. Fusion just arrived at car repair for scan and inspection. The Fusion was started less than 5 minutes prior to accident and driver received message indicating the front camera was unavailable.

  23. Engine and engine cooling, Engine, Jun 23, 2021

    About a week or so ago I went out to crank my car and it sounded awful It was shuttering, sounded like it was going to shut off and the engine light came on, it's a 2019 Ford Fusion. I notice it does this every morning, well I took it to the dealer ship today, they said I have coolant leaking into the Engine.

  24. Engine, Jun 18, 2021

    Started the car with 24,007 miles on ODO and check eng light came on running real rough looked into ford pass app and it stated that it had a power train issue and misfire of cylinder. Took to dealership and was told that the short block had to be replaced to to coolant leaking into #2 cylinder from a crack.

  25. Latches/locks/linkages, Jun 12, 2021

    Yesterday I parked my car and about 45 minutes later when I returned my trunk was open. This makes a few times now where I have parked my car and left, then when I returned my trunk was open. The first couple of times I dismissed it because the trunk was only open slightly. In one of the early instances I was standing there when the trunk opened by itself and thought it was because I hadn't closed it all the way. But yesterday the trunk was open halfway with the taillight flashing bringing further attention to it. There were no error messages or warnings (other than the taillight flashing). Yesterday when this happened, my car was charging at a public charging station. I suspect the taillight was flashing because the car was plugged in and charging. The other times this happened, it was not charging. This morning I googled Ford Fusion trunk opening by itself and saw multiple online forums with other Ford Fusion owners, who going back years, have been experiencing their trunks opening for no apparent reason. Some of them said it happens while driving. If my trunk were to open while I was driving the distraction would put myself and other drivers at risk. There would also be a danger if items started to fly out of my trunk. One of the forums suggested notifying the NHTSA about this issue. I also messaged Ford about this issue asking about a fix.