2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Electrical system, Oct 7, 2025
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available, and the recall was put on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for further assistance. The contact had not experienced a failure.
Power train, Engine, Fuel/propulsion system, Oct 6, 2025
According to Auto Zone, after being placed on scanner, the power train system (P0456) has a evaporative emissions system leak (very small leak) diagnosed at 76,919miles. Ford dealership says they cannot find a problem. When I put gas in the car I have to sit and wait at least 10 minutes before my car will start again. It takes a couple of tries and much hesitation, but it will start. Once you get started it has difficulty accelerating or may slow down on its own. Again, Ford dealership reports they can't seem to find a problem. When I told them the problem, they came up with a price to charge me to fix something they could not find. Ridiculous!! My ford app clearly states check engine problem detected, but nooooo they cannot find anything wrong. Two different dealerships. Thank God I keep my paperwork because others are complaining of the same thing. They have to put the pen to the paper or we will never get a recall.
Other or unspecified, Oct 3, 2025
When I put my car in reverse, the backup camera FREEZES and stays on when driving down the road. Sometimes the backup camera turns blue and stays blue when driving down the road. This increases a chance of a crash risk. My 2019 Ford Fusion is not on the recall list and should be. Mountain View Ford in Chattanooga, TN has confirmed my backup camera freezes and turns blue. This backup camera issue began approximately April 2025.
Power train, Engine, Oct 1, 2025
Check engine light was on and off intermittently for a few months starting in march of 2025. No immediate problem then, vehicle had 89 90k miles. In August. The vehicles coolant was leaking into the engine . Rendering a misfire in the cylinder and blowing the head gasket after mechanical diagnosis but not checked immediately due to symptoms not occurring till after a few weeks in August.Car not once over heated but then would not start. The car would then not go past a 40 mph without the transmission pushing very hard. After 3rd party mechanic diagnosis, I looked into potential recall on Fords website and in fact there was one but I was never notified of. So I contacted ford . The said yes, your car is under warranty, however after taking it in, they refused to repair the damages since the problem occurred 10k miles passed the mileage listed on the warranty for the repair. The car is unsafe and not drivable and the issue, which they knew would occur, did not happen till 10k miles passed Fords set parameters in which even if I took it in at that timeframe listed, the problem was not noticeable to be fixed. Very unsafe and unfair to the consumer.
Engine, Sep 18, 2025
Engine coolant intrusion in cylinders 2 and 3. This is a known issue with my particular build of car (4 cylinder 1.5L eco boost engine)
Seat belts, Lane departure, Sep 17, 2025
sometimes when i get in the car and put my seat belt on i can be driving and it unclip tey to put it back in and it want go have to play around with it before im able to clip it into the other part for safety. my safety is put at risk cause when im driving the seatbelt un hooks. no cant afford to take it because it cost almost 200.00 to diagnose any problem with the car.no warning light or anything also sometimes my car say my blind spot camera are not working and it will pop up on my dash. my back up camera instead of it showing whats in back of me it sometimes show whats in front of me
Fuel system, Gasoline, Sep 15, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while attempting to start the vehicle, the contact heard an abnormal popping sound. In addition, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated unintendedly. The check engine warning light was illuminated, and the vehicle stalled. The vehicle was taken to an independent mechanic, where it was diagnosed with EVAP failure. The contact was informed that the EVAP canister needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall with a similar description of a failure; however, the contact was informed that the VIN was not under recall. The failure mileage was approximately 130,000.
Other or unspecified, Sep 10, 2025
The rear backup camera when in reverse shows a blank screen. When switched to park or drive, a message appears on the screen that says camera unavailable with a warning sign. This began early June 2025. It does not happen every time but it is more often than not. I have had this looked at by a Ford authorized dealer however the problem would not arise for them to see it in action. Yes I can use my mirrors but it is useless to have a safety tool on a vehicle that is defective.
Engine, Sep 6, 2025
Coolant is intruding into the engine, with no sign of a leak. There was a TSB 22-2229 issued that my car falls under, but ford claims they are not at fault to pay for it. This was a manufacturing error, and was at no fault of my own. My car has less than 60k miles on it. A check engine light came on for cylinder 3 misfire. There was no warning signs that an engine failure was occurring. The car is not driveable as it could overheat at any moment.
Engine, Sep 4, 2025
The vehicle is having issues with not starting, white smoke coming from exhaust, multiple misfire issues, can not accelerate as car lags out in power. I had a mechanic do some diagnostic testing on it and he confirmed coolant is leaking down into the motor and the engine block is cracked. It currently is not drivable. Engine light started to come on and said it was the coil packs misfiring we changed them and it did not fix the issue. Put a brand new battery in as well and still won't start often. I have reported this to a law firm handling the case against Ford for this known issue. I have kids and do not feel safe putting them in this car as it is unreliable that could cause us serious injury.
Steering, Electrical system, Vehicle speed control, Sep 4, 2025
I have a 2019 ford fusion turbo engine and everytime I accelerate the turbo is wicking into the pcm the control module which is causing hazards sucking as at random times whenever I turn left the steering wheel with get stuck and the brakes will lock for a couple seconds and then go back to normal. I had Meineke do a diagnostic on the car and they showed oil in the pcm aswell as the loss of connection between the pcm and its sensors. They drove the car and while driving the car going 20mph the car is reading as going 100
Electrical system, Engine, Sep 3, 2025
Going approximately 55 Miles an hour on the freeway and my car starts profusely shaking. I pulled to the side of the highway tow truck comes up behind me. Ann, my cylinder 4 was noted to be misfiring. I had it towed to Midas and that is where it was determined that engine coolant leaked into my cylinders and now being told that my car requires a new engine!! Mind you i have already paid 5K to replace the timing chain because apparently my car skipped timing due to oil pan leak. Both of these issues are posted on TSB BULLETINS ON THE FORD WEBSITE. I am NOT GOING TO PAY 11K for a new engine not to mention the 5K I already paid and all my other maintenance that I have paid for. Ford was deceptive knowing selling these vehicles with a QA ISSUE! AND THEY REFUSE TO ASSIST THE CONSUMER. THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR NEGLIGENCE!!
Power train, Sep 3, 2025
I purchased my car at 36, 380 miles and at 51,380 my torque converter has failed.Shift solenoid b stuck on. My warranty has expired in February. My car was well taken care of and should not have been damaged. Ford needs to fix this issue immediately. This is unacceptable.
Other or unspecified, Sep 3, 2025
Sunroof is leaking and maybe other areas. But it’s getting the ceiling wet around front are of the sunroof and starting to effect the radio playing and eventually probably the buttons on the ceiling
Steering, Electrical system, Other or unspecified, Aug 28, 2025
First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.
Engine, Aug 26, 2025
Internal coolant leak into cylinder heads causing overheating and engine failure. dealer confirmed diagnosis in writing. this matches ford TSB 19-2346, but ford refuses coverage since over 100k miles. This creates a safety hazard; vehicle overheats suddenly and can stall while driving.
Engine, Aug 24, 2025
The vehicle had 115,000 miles and was diagnosed with an engine coolant leak which caused the need for the 1.5L Turbo EcoBoost engine to need to be replaced. However, my VIN for some reason unknown to me, was not included in the Engine Coolant Leak recall (21N12). I contacted Ford and was told I would be put in the Customer Satisfaction Program but only to find out the the representative I had spoken with gave me incorrect information and I was not able to be included in that Program. I’ve had to pay for about 2 years now a car payment on a car that has not ran and have been unable to get the car fixed. This needs to be addressed by Ford and taken care of and paid for by Ford in my opinion. I don’t know why my vehicle wasn’t included in this recall but clearly there were many more vehicles with this problem and a lot of customers are probably suffering as I am, still stuck paying for a vehicle that I cannot afford to get the engine replaced in. Shame on FORD!
Other or unspecified, Engine, Aug 24, 2025
My car is at 119,000 miles and 2019 ford fusion. I was driving on a local street when my cars warning popped up with a notice that my cars coolant was overheated. I immediately pulled over and turned off the car. My cars coolant tank was completely depleted. The problem was determined to be a coolant leak into cylinder 2. The check engine code of P0302 MISFIRE ON #2 CYLINDER. This issue had the potential to result in an engine fire and severe injury.
Electrical system, Aug 22, 2025
See attached document for complaint. Text from attached document: Despite completing the interim repair, the vehicle still cannot charge, and my repeated inquiries, including under case number CXH-05041947-L 1V3X6, have been met with vague promises of replacement batteries being available "next quarter" with no resolution in sight. Furthermore, I learned on July 23, 2025, that Ford offered a buy-back program for affected vehicles that ended on July 1, 2025, which I was never informed about.
Engine and engine cooling, Aug 20, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 45-65 MPH and depressing the brake pedal, the vehicle made an abnormal waterflow sound. The check engine warning light was intermittently illuminated. The contact stated that upon scanning the vehicle with a code scanner, the contact retrieved a diagnostic trouble code related to a cylinder #2 misfire. The contact stated that upon replacing the spark plug in cylinder #2, the check engine warning light turned off; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under Ford Campaign Number: 21N12; because the vehicle had exceeded the mileage limitation. The failure mileage was unknown.
Engine and engine cooling, Aug 20, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 60 MPH, the vehicle was shaking abnormally with the check engine warning light illuminated before starting to blink afterwards. The vehicle was steered over to the side of the road and restarted; however, the failure persisted. The vehicle was taken to an Auto Zone, where a handheld diagnostic machine retrieved DTC: P0304, C2008-13, C2007-13, and B1111-53. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion in cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,996.
Engine, Aug 15, 2025
Purchased vehicle unknowingly part of program 19B37 that had not been completed. Coolant has leaked into the engine and now need s new engine. Does not qualify for service action 21N12 since original satisfaction program 19B37 was not completed and now past mileage. Now the vehicle needs an entire engine! Still owe on the car, warranties have all expired. Engine must ne replaced due to the reported coant defect that I was not made aware of at purchase. Good should fix this!
Engine, Aug 13, 2025
Yesterday, [XXX], I was driving my vehicle on [XXX] in rural Kansas, to drop my mother off at the airport, and my [XXX] daughter was in the vehicle. My vehicle's temperature went directly to warning status, and I was no longer able to accelerate. I immediately put my hazards on and tried to make my way to the nearest exit to ensure we were in a safe position. Ford knows that coolant intrusion is possible in the engine block. While discussing with Ford today on the phone from 11:07 AM until 11:34 AM, and being escalated to a supervisor, they said that nothing could be done on their end, and advised to contact NHTSA. The safety of myself and others was at risk because of the faulty manufacturing of the engine and coolant system, which they report is part of a customer satisfaction program, but this is a major safety concern because, in the event it was not midday and there were more vehicles on the road, there could have been an accident. Ford Customer Satisfaction Program 21N12 One-time repair for vehicles included in 19B37 This is a known issue Ford recognizes through their customer satisfaction program. They are unwilling to assist, although in 2022, I was under the mileage specifications included in the customer satisfaction program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Suspension, Service brakes, Aug 10, 2025
The vehicle wheels and steering wheel bounce and shake when brakes are applied, regardless of the speed level; this felt like I am losing control of the vehicle and as if the wheels, and components of suspension or brake system will collapse all of the sudden. No warning lights came up in the dashboard. The vehicle was inspected by the dealership (Kearny Mesa Ford Service, 7303 Clairemont Mesa Blvd, San Diego, CA 92111) and they confirmed the problem, the problem still persisted after they performed checks and repairs, their response was "we are not sure what's causing the problem and we need more time to diagnose.".
Engine, Jul 29, 2025
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone where it was connected to a diagnostic machine and failure codes retrieved indicated that the failure was cylinder failure and a coil pack. The contact was informed that the cylinders and coil pack needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with cylinder and head gasket failure. The vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 143,000.