2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Engine and engine cooling, Jul 25, 2025
The contact owns a 2019 Ford Fusion. The contact stated that upon start the vehicle, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the head gasket was faulty and needed to be replaced. Additionally, the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
Engine, Jul 25, 2025
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 60 MPH, there was an abnormal rattling sound coming from the engine compartment. While the vehicle was stopped, the vehicle started shaking abnormally. On one occasion, while driving 10 MPH, the vehicle stalled. The vehicle was not able to be restarted and remained at the location for almost a week. The vehicle was then towed to the residence. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the flex plate was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.
Engine and engine cooling, Jul 17, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the engine overheated with the check engine warning light illuminated. The vehicle was taken to the local mechanic who replaced the water pump however, the failure persisted. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Engine, Jul 16, 2025
My car is part of a recall with Ford Motor Company - customer satisfaction recall 21N12 - I HAVE A COOLANT LEAK WHICH CAN CAUSE FIRE, and dealership refuses to help because my VIN number doesn"t show up as being affected. However in a letter mailed out by Ford Motor Company it states my vehicle is in fact covered under the saftey recall.. original recall letter was for 2013-2028 ford fusion ecoboost engines. Ford mailed out another letter saying that some 2019 models will experience same issue due to having the same engine. Ford did not mail out letters to 2019 owners for this recall. according to the recall , my car was built at the same plant and same time. I need my VIN number somehow attached to this recall so my dealership can do what is right. Fryer Ford in Ahoskie, NC refuses to help and I do not want to risk driving something that can catch fire. Please tell me what I need to do or verify that my car is in fact part of this recall. Thank you for any assistance in this matter
Engine and engine cooling, Jul 16, 2025
The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was shaking abnormally at start-up. The vehicle was taken to the dealer however, a cause for the issue was not found. The failure persisted, and the check engine warning light illuminated. The contact's husband replaced the spark plugs and ignition coils; however, several days later, the failure reoccurred, and the spark plugs, and ignition coils were replaced an additional three separate times due to the persistent failure. The vehicle was then taken to an independent mechanic where a diagnostic test indicated that there was coolant intrusion into cylinder #3. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Engine and engine cooling, Jul 14, 2025
The contact owns a 2019 Ford Fusion. The contact stated that upon start of the vehicle, an "Engine Coolant Overtemperature" message appeared on the instrument panel and the Ford Mobile App. The contact attempted to drive the vehicle to an independent mechanic; however, the vehicle hesitated upon depression of the accelerator pedal. The contact drove the vehicle back to the residence and used a code reader to retrieve the "Cylinder Head Over Temperature" message. The contact's stepfather called the dealer and was informed hm that there was an undisclosed recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.
Engine and engine cooling, Jul 14, 2025
The contact’s daughter owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the messages "Engine Overheated" and "Service Now” were displayed. The contact’s daughter attempted to drive the vehicle, but the vehicle had shifted into "LIMP Mode". The vehicle was pulled over into a parking lot and restarted, but the failure persisted. The vehicle was taken to the residence where a handheld diagnostic machine retrieved information that the cylinder head was over temperature. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Electrical system, Jul 1, 2025
The electrical system constantly discharges the battery. If the car is not started at least every three days, the battery discharges and must be taken to Ford to have the battery replaced. Ford customer service and the dealer know about this and have taken the position that as a customer I must go start the car because Ford cannot fix the problem, Unknown why they cannot fix it. To start the car every three days is very difficult for me because I am disabled and must climb stairs and walk to the street to manually start the car. Ford suggested using the remote start feature of furnished with the car by Ford. The remote start works but it is limited to remote starting the car two times and then you must go to the car and manually start the car. If I am unable to get to the car in time to start it, the battery goes dead and I cannot use my car in case of an emergency. Ford has been made aware of this, Ford says they agree it is a problem but that Ford Engineers won't remove the two start limit. Ford will not say why there is a two start limit. This could be fixed (limit removed) by just updating the software. Ford does not respond anymore when I ask them about it.
Engine, Jun 30, 2025
The car would periodically have white smoke coming out the exhaust I assumed it was bad gas and then all of a sudden it just had a ton of white smoke ended up being the the head gasket to the small block was bad and defective and Ford knew about it and did nothing about it. There was a safety performance alert, which I did not receive.The car is only six years old and I just paid it off.
Engine, Jun 24, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while having a routine oil change, the mechanic observed a leak in the oil pan. The vehicle was taken to three dealers and one independent mechanic where it was diagnosed that there was an oil pan gasket leak and the oil pan gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Engine, Jun 17, 2025
A check engine light came on and our mechanic ran diagnostics to find that there was antifreeze leaking. He said it could be the head gasket but we needed to take it to Ford dealership. We took it in and were told that it is indeed leaking coolant into cylinder due to a crack in the cylinder wall. I am the original owner and have kept up with all maintenance in the 6years I have owned the car. I was told that Fors is “aware” of these issues.
Engine, Jun 17, 2025
Coolant leakage (no warning light/alert for driver) cause significant damage to engine block. Damage lead to cylinder misfiring and oil leakage. Oil leakage/check engine light occurred same day, prompting scheduling service at Ford dealership. Ford service center states short block needs replaced and car is not safe to drive. Upon research, this is a known issue for this make/model/year and has an open customer satisfaction program that covers the cost of repairs. However, both service center and Ford Customer Service state this vehicle's VIN number is not included in the repair program, despite acknowledging this is the same problem addressed in the repair program. Ford Customer Service recommended submitting this problem and the car's VIN to NHTSA for possible inclusion in the outstanding recall.
Power train, Engine, Jun 4, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while coming to a stop, the contact heard a loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the flex plate, torque converter, and front pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Power train, Jun 4, 2025
The 6F35 transmission in BOTH of our Ford vehicles that we drive daily for work and school. The Ford Fusion is currently in the shop, but the Ford Escape is available for inspection. My safety was put at risk as my Fusion suddenly, without warning, stopped accelerating in the middle of a 2 lane highway, very unsafe. My daughter's Escape is putting her safety at risk because she has the same 6F35 transmission, the car is still "drivable" at the moment but not safely drivable, with the rough shifting between 2nd-3rd gear, the slow acceleration and sometimes won't go into gear, her safety is at risk. Like MANY other Ford owners with this transmission, the car will end up breaking down and needing $5000 in repairs. Yes the issue has been reproduced by the service center. No, Ford has not reached out to me, I have left 7 messages without any return calls, I have sent multiple emails that were returned to sender. There were no warning lights, messages or problems on the Fusion prior to this happening. I own two Ford cars that are both undrivable, I cannot get to work, my daughter cannot get to work/school. Ford is VERY aware of this transmission issue but will not issue a recall. Also at times when I put my Fusion into drive, from reverse, the backup camera would stay on for a few minutes which makes driving very hard/confusing and very unsafe. Ford needs to take accountability and issue a recall for vehicles with this defective transmission instead of ignoring the issues and telling buyers their vehicles are reliable.
Electrical system, Back over prevention, Forward collision avoidance, Jun 1, 2025
My front camera is often unavailable. I took it in multiple times and they couldn’t find an issue. Recently my back up camera has been acting up. It is unavailable most of the time, other times the screen is black, sometimes it’ll work and then cut out. There is a recall on other ford vehicles for this issue. I looked up if it needs a software update and it doesn’t. We’ve checked the camera and wiring harness and they’re both intact and in good condition.
Power train, May 29, 2025
Occasionally, the vehicle will drive in reverse when started and the shifter knob is turned to Drive (forward). This has occurred at least 5 times and the dealership has not been able to replicate the issue. So in their minds, it is not an issue. On one of those instances we noted that that shifter did not have any mode highlighted even though it was put into Drive. There were no warning lamps illuminated, no system messages. The car simply started to reverse when taking the foot off of the brake. The car had to be turned off and restarted multiple times to get it to go forward. This can be dangerous as one could inadvertently strike an object or person that is behind the vehicle.
Engine, May 19, 2025
In 2020, I received a notice from Ford that my 2019 Ford Fusion had a Customer Satisfaction Program repair. I took the vehicle to an authorized Ford Dealer in April of 2020 to have the repair completed, which to my knowledge was completed by the service technicians at Ford. Today, my car broke down while I was traveling to work. I was able to get it to an authorized Ford service dealer and they informed me that my engine was going to need to be replaced due to coolant leaking into the engine. According to Ford, they are not willing to help with the cost of fixing the engine, since my mileage is past what is stated on the CSP notice, even though this was supposedly fixed 5 years ago, way before the mileage that was required and the car was still under warranty. Now, I'm stuck trying to figure out how to pay for a new engine, when Ford knew about this issue and is unwilling to help their customers even when they do the right thing.
Engine, May 12, 2025
coolant intrusion in engine with less than 7 years of life and under 84k miles. wont replace engine with the program because it didnt get the pcm update beforehand. Never got a letter for it and my vin doesnt say im apart of the program even though my car was build in the time frame and plant that they had this coolant intrusion issue.
Engine, May 4, 2025
Coolant intrusion that Ford knows happens with these cars even with maintenance now they want me to pay 10k to get a new Engine with an updated part.
Engine, Apr 24, 2025
Ford 2.0L EcoBoost engine. 2017-2019 Fusion. Also, in 2 other Ford and Lincoln models. I bought 2019 Fusion used and car has just under 69000 miles. Due to a known engine defect there can be coolant intrusion into a cylinder. In my case #2 cylinder. See TSB # 22-2229 from Ford. Check engine light came on. took to dealer and replaced 1 ign coil and 4 spark plugs. Thought issue resolved until check engine light came back on. Returned to dealer and advise that engine needed replacement. If continued to operate engine could lock-up while driving thus creating a safety for myself and others on the highway. Ford knows of this defect caused by their design of the block.
Power train, Engine, Apr 15, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle stalled. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed that the flex plate was loose. The vehicle was then towed to a dealer, where it was diagnosed with a cracked flex plate. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 56,660.
Engine and engine cooling, Apr 14, 2025
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.
Engine and engine cooling, Engine, Mar 31, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 108,831.
Power train, Engine, Mar 28, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while starting the vehicle, there was a loud clanking noise coming from the engine compartment, with the check engine and transmission warning lights illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.
Engine, Mar 25, 2025
The failure occurred in the engine block or head gasket of the 2.0L EcoBoost engine, leading to coolant intrusion into the cylinders. Yes, the affected engine components were inspected by local dealer and confirmed long block issue. The safety of the driver and others was put at risk due to the potential for: Sudden engine misfire or stalling, which could lead to a loss of power while driving. White smoke from the exhaust reducing visibility for other drivers. Engine overheating, which could cause a breakdown in traffic or on highways. Yes, the problem has been reproduced and confirmed by a Ford dealer and/or independent service center through diagnostic tests, which identified coolant intrusion into the cylinders. The vehicle has been inspected by the manufacturer’s authorized dealer during diagnostic testing to confirm the issue. It has not been inspected by police or insurance representatives. Yes, warning lamps and other symptoms appeared prior to the failure, including: MIL (Check Engine Light) with DTCs such as P0300-P0304 White exhaust smoke, indicating coolant burning in the engine. Engine running rough, especially during cold starts. Low coolant level, requiring frequent refills, with no visible external leaks. These symptoms first appeared [insert time frame or mileage if known].