2011 Nissan Rogue
Problems, recalls and owner-reported issues
Power train is the leading concern among 362 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Rogue model years with reports.
Of the 2011 reports, 10 involved a crash and 13 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Electrical systemJan 26, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2008-2013 Nissan Rogue vehicles manufactured March 7, 2007, to November 26, 2013, and 2014 Nissan Rogue Select vehicles manufactured September 23, 2013, to July 2, 2014. The affected vehicles may experience an electrical short in the harness connector due to a mixture of snow/water and salt seeping through the carpet on the driver side floor near the harness connector.
An electrical short can cause a vehicle fire.
Nissan will notify owners, and dealers will inspect the kick panel wiring harness connector and will if necessary install a new harness connector and waterproof seal, free of charge. The recall began on February 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V032000 on NHTSA.gov
Steering, electric power assist systemNov 23, 2011
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 ROGUE VEHICLES MANUFACTURED FROM AUGUST 17, 2010, THROUGH OCTOBER 30, 2010. THE CIRCUIT BOARD MAY NOT HAVE BEEN INSTALLED IN THE CORRECT POSITION ON CERTAIN ELECTRIC POWER STEERING (EPS) ASSIST CONTROL UNITS. THIS MAY CAUSE ADDITIONAL STRESS ON THE SOLDER OF THE TERMINAL TO THE CIRCUIT BOARD RESULTING IN THE SOLDER CRACKING AND SEPARATING COMPLETELY FROM THE CIRCUIT BOARD.
AS THE CIRCUIT BOARD FAILS, THE POWER STEERING ASSIST FEATURE WILL STOP FUNCTIONING, INCREASING THE FORCE NEEDED TO STEER THE VEHICLE AND INCREASING THE RISK OF A CRASH.
NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE EPS CONTROL UNIT IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Campaign 11V565000 on NHTSA.gov
Representative owner complaints
362 reports, newest first.
Other or unspecified, Jan 1, 2018
THE SHIFT LEVER STUCK IN PARKING POSITION AND I COULDN'T MOVE TO REAR OR DRIVING POSITION.I SPOKE WITH DEALER AND HELPED ME TO REMOVE THE SHIFT LOCK AND SUGGESTED ME TO TAKE IT TO DEALER THE NEXT DAY I TOOK IT TO THE DEALER AND THE COULDN'T FIND THE PROBLEM BUT SUGGESTED TO CHANGE SHIFT LEVER AND I AGREED TO CHANGE THE LEVER AND I AM WAITING FOR THE REPLACEMENT. MY CAR BATTERY WAS CHECKED AND NO PROBLEM IDENTIFIED WITH THAT I AM WORRIED THIS PROBLEM MIGHT BE INVOLVED WITH ELECTRICAL SYSTEM AND MIGHT AFFECT OTHER CARS TOO.
Power train, Vehicle speed control, Engine, Dec 30, 2017
THIS HAPPENS EVERY TIME I DRIVE MORE THAN 50 MILES AT A TIME . IF I AM DRIVING FOR A LONG TIME AND SLOW DOWN MY CAR DOES NOT ACCELERATE ANYMORE. I HA E TO SHUT MY CAR OFF FOR AT LEAST 5 MIN. BEFORE I CAN START DRIVING AGAIN. SOMETHING IS WRONG WITH THE POWER TRAIN. IT STRUGGLES TO KEEP UP AND ALMOST SOUNDS LIKE THE CAR IS GOING TO DIE. I HAVE TAKEN IT TO NISSAN DEALERSHIPS 3 TIMES BEFORE MY EXTENDED WARRENTLY WAS UP AND PAID $100 EVERY TIME THEY TOLD ME THERE WAS NOTHING WRONG AFTER THE HOOK IT UP TO THE COMPUTER.
Electrical system, Air bags, Dec 14, 2017
THE AIR BAG LIGHT REMAINS ON .. THE DRIVER SIDE DOOR LOCK ACTUATOR ACTUATOR KEEPS BUZZING
Other or unspecified, Electronic stability control (ESC), Engine, Dec 7, 2017, fire
ON SUNDAY(12/3/17), I DROVE HOME FROM CHURCH, PARKED MY CAR IN FRONT OF MY HOUSE AND ENTERED MY HOUSE FOR LESS THAN TEN MINUTES PRIOR TO MY NEIGHBOR KNOCKING ON MY DOOR TO NOTIFY ME THAT MY NISSAN ROGUE WAS ENGULFED IN FLAMES. I HAD NO SUSPICION THAT ANYTHING WAS WRONG WITH MY VEHICLE TO CAUSE A FIRE. ONE BLOCK FROM MY HOUSE I WAS PULLED OVER BY A COP, WHO NOTIFIED ME THAT SHE SAW ONE OF MY HEADLIGHTS GO OUT. THERE WAS NO SOUND, LIGHT OR SMELL THAT WOULD HAVE INDICATED A PROBLEM WITH MY VEHICLE. I AM GRATEFUL FOR BEING IN MY HOUSE AT THE START OF THE FIRE. I HAD NO AFTERMARKET UPGRADES DONE TO MY VEHICLE AND IT WAS REGULARLY TAKEN IN FOR OIL CHANGES AND TO HAVE TIRE MAINTENANCE. MY CONCERN IS ANOTHER NISSAN ROGUE OWNER WILL NOT BE AS LUCKY AS I WAS AND INSTEAD WILL BE DRIVING AT THE TIME OF AN ENGINE FIRE.
Power train, Nov 29, 2017
MY WIFE WAS DRIVING THIS NISSAN ROGUE 2011 AND IT STOPPED MOVING. I HAD IT TOWED TO A NISSAN DEALER ONLY TO FIND OUT THAT THE TRANSMISSION WAS SHOT AND NEEDED TO BE REPLACED. IT ONLY HAD 55,296 MILES ON IT AT THE TIME. THIS OCCURRED ON 11/21/2017. FORTUNATELY THIS DID NOT OCCUR ON A HIGHWAY, BUT RATHER ON A LOCAL STREET. I KNOW THAT NISSAN DOUBLED THE WARRANRIES ON THE CVT TRANSMISSIONS ON THE 2008 TO 2010 ROGUES, BUT NOT ON ANYTHING AFTER THAT. WHAT A BUMMER!! EVIDENTLY THEY DID NOT FIX THEIR PROBLEMS..
Power train, Nov 29, 2017
2011 NISSAN ROGUE, DRIVING ON THE ROAD, LOOSING POWER AND NO RESPOND BY PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR, AND ON RESPOND FROM THE CAR. 50000 MILES. NISSAN TOLD ME TO TAKE IT TO DEALERSHIP AND HAVE IT CHECKED. DEALER SAID IT IS TRANSMISSION COOLER AND CLOSE TO $2000 TO FIX IT. NISSAN NOW IS REFUSING TO PAY FOR IT. THESE CVT TRANSMISSIONS ARE PIECE OF JUNKS, AND THEY KNOW IT TOO, BUT THEY KEEP PUTTING THIS JUNK DEFECT CVT DESIGN ON THEIR VEHICLES.. THEY HAVE EXTENDED THEIR WARRANTY ON 2008 , 2009, AND 2010 TO 120000 MILES OR 10 YEARS, SO THAT MEANS THEY ARE AWARE OF THE PROBLEM, BUT WHY NOT ON 2011. WHAT A DIFFERENCE ?. 2011 HAS THE SAME TRANSMISSION AS 2008, 2009, AND 2010. GOVERNMENT NEEDS TO MAKE THEM TO FIX EVERY BAD CVT TRANSMISSION, AND NISSAN NEEDS TO STOP BUILDING THIS OF CRAP . OTHER AUTO DEALERSHIPS ARE LAUGHING AT NISSAN WITH THEIR CVT TRANSMISSION DESIGN. HOW MANY COMPLAINTS IT TAKES FOR NISSAN TO GET AFTER IT. THEIR CUSTOMER SERVICE IS TERRIBLE AND NOT HELPFUL AT ALL.
Power train, Nov 29, 2017
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED STALLING AND A LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. BOB HOWARD NISSAN (132000 BROADWAY EXT, OKLAHOMA CITY, OK) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION COOLER WAS DEFECTIVE AND NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC WAS CONTACTED AND DIAGNOSED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Power train, Nov 29, 2017
WHEN DRIVING UP AN INCLINE OR HILL, LOUD WINNING NOISE IS HEARD WHEN RPMS GET UP TO 3. CAR HAS APPROXIMATELY 90,000 MILES.
Suspension, Air bags, Structure, Nov 18, 2017, crash
THE BAG EXPLODED AND CRASHED
Power train, Nov 7, 2017
POWER TRAIN FAILURE!! DEATH RISK!! WHILE ON A ROAD TRIP, MY CAR COMPLETELY LOST POWER. MY FAMILY AND I WERE IN COMPLETE DANGER. AFTER DRIVING ABOUT 50 MILES, I LOST ALL SPEED AT THE EL CAJON PASS (15 FWY NORTH, HEADING TOWARDS VICTORVILE, CA). I WAS DRIVING AT AN UPHILL INCLINE WHEN I NOTICED MY SPEED WAS DECREASING AND I BEGAIN TO MAKE MY WAY TO THE RIGHT. THE FAR RIGHT LANE, THE "SLOW LANE" IS USED BY SEMI- TRUCKS AND EVEN THOUGH THEY TRAVEL AT AT SLOW SPEEDS THEY WERE TRAVELING AT A MUCH HIGHER SPEED. I HAD NO CHOICE BUT TO CROSS THROUGH IT AND IT WAS A MIRACLE THAT WE WERE ABLE TO GET INTO THAT LANE AND EXIT THE HIGHWAY UNHARMED. I THOUGHT WE WERE GOING TO DIE SMASHED BY AN 18 WHEELER. THERE ARE ALMOST 200 COMPLAINTS FOR THIS YEAR, MAKE, MODEL STATING THE SAME ISSUE JUST ON THIS SITE, AND THERE IS MANY MORE ON OTHER SITES. PLEASE LOOK INTO IT BEFORE SOMEONE LOSES THEIR LIFE. IVE CONTACTED NISSAN AND THEY REFUSE TO ACKNOWLEDGE ANY RESPONSIBILITY. NISSAN HAD TO ISSUE A RECALL FOR THE EXACT SAME ISSUE ON CVT TRANSMISSIONS ON PREVIOUS MODELS UP TO YEAR 2010 BUT WONT ADMIT TO 2011 VEHICLES HAVING THE SAME MALFUNCTIONING TRANSMISSION. THESE VEHICLES ARE UNSAFE AND CAN POTENTIALLY CAUSE PREVENTABLE DEATHS. NO ONE SHOULD BE ALLOWED TO SELL DEFECTIVE VEHICLES. PLEASE INVESTIGATE THIS SAFETY HAZARD. LETS PROTECT OUR FAMILIES.
Power train, Oct 31, 2017
2011 NISSAN ROGUE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION. *LD THE CONSUMSER STATED THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFERE ANY ASSISTANCE. THE DEALER ADVISED THE CONSUMER TO INCLUDE AN AFTERMARKET OIL COOLER KIT SINCE THE REPLACEMENT TRANSMISSION WOULD ALSO BE DEFECTIVE. UPDATED 10/31/2017*JS
Power train, Vehicle speed control, Oct 30, 2017
I WAS TRAVELING TO SACRAMENTO FROM LOS ANGELES IN OCT. 2016. AFTER DRIVING FOR ABOUT 4 HOURS MY CAR STARTED TO LOSE SPEED. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND I COULD NOT ACCELERATE ANY FASTER. I PULLED OFF THE FREEWAY AND WAITED FOR A LITTLE WHILE AND THEN GOT BACK ON THE ROAD AND THEN WARNING LIGHT CAME ON AND NEVER WENT OFF. ON THE WAY HOME I WAS HEADED UP THE GRAPEVINE (I-5 SOUTH) AND I LOST SPEED AGAIN AND PULLED OVER TO THE TRUCK LANE GOING UPHILL AND MY SPEED DROPPED AS LOW AS 20 MPH AND THAT WAS WITH ME PUSHING THE PEDAL ALL THE WAY TO THE FLOOR. I HAD SEVERAL SEMI-TRUCKS BEHIND ME AND COULD NOT CHANGE LANES WITHOUT POSSIBLY CAUSING AN ACCIDENT. I WAS VERY SCARED AND ONCE I MADE IT UP THE HILL I WAS ABLE TO GAIN A LITTLE SPEED GOING DOWNHILL AND CONTINUED HOME. II TOOK MY CAR TO A MECHANIC AND HE TOLD ME THAT IT WAS AN ISSUE W/MY TRANSMISSION. I CALLED NISSAN AND SINCE I WAS BARELY OVER MY WARRANTY I WAS TOLD THAT I WOULD HAVE TO PAY FOR MY TRANSMISSION MYSELF AND I WAS VERY UPSET AS MY CAR HAD JUST OVER 60,000. I STARTED RESEARCHING MY ISSUE AND DISCOVERED THIS WAS A COMMON, KNOWN PROBLEM WITH NISSAN AND ROGUE'S IN PARTICULAR. THIS IS VERY DANGEROUS AND I HOPE THEY DO SOMETHING BEFORE SOMEONE LOSES THEIR LIFE. HAVING YOUR SPEED DROP SO DRAMATICALLY ON A BUSY INTERSTATE W/SEVERAL SEMI-TRUCKS IS VERY FRIGHTENING. SINCE THEN I HAVE NOT DRIVEN MY CAR ON TRIPS OVER 2 HOURS AWAY BECAUSE I DON'T FEEL SAFE. I HAD THIS SAME TYPE OF PROBLEM MONTHS BEFORE ON A TRIP TO LAS VEGAS BUT JUST LET IT GO BECAUSE NO WARNING LIGHT CAME ON AND I THOUGHT IT WAS A FLUKE. I WAS COMPLETELY SHOCKED TO SEE THAT NISSAN KNOWS OF THIS PROBLEM W/THE TRANSMISSION AND HAS DONE NOTHING TO FIX IT. I NOW HAVE A RATTLING NOISE COMING FROM MY CAR AND I'M AFRAID TO SEE WHAT THAT IS GOING TO COST ME. I ONLY DRIVE TO/FROM WORK AND WORK LESS THAN 5 MILES FROM MY HOME. UGH!!
Power train, Vehicle speed control, Oct 25, 2017
I WAS ON THE THRUWAY/HIGHWAY AND MY RPMS GOT HIGHER AND HIGHER, EVEN THOUGH MY CRUISE CONTROL WAS ON. ENGINE WAS REVVING UP, AND SUDDENLY LOST POWER TO THE CAR, EVEN THOUGH THE GAS PEDAL WAS TO THE GROUND. THANKFULLY, TRAFFIC WAS SLOW AND I WAS LUCKY. I PULLED OVER AND CALLED GEICO FOR A TOW TRUCK.
Engine, Oct 11, 2017
WHEN YOU PRESS THE GAS PEDAL, THE ENGINE DOES NOT GO. ON NUMEROUS OCCASIONS, OVER TEN, I HAVE BEEN DRIVING ON THE INTERSTATE (APPROXIMATELY 70MPH) AND THE VEHICLE BEGINS TO DECELERATE. IT DOES IT IF THE CRUISE CONTROL IS SET OR IF I AM MANUALLY PRESSING THE GAS. IT HAS DROPPED AS LOW AS 30 MPH WITHOUT RECOVERY AND I HAVE TO STOP ON THE SIDE OF THE ROAD FOR 20-39 MINUTES AND THEN ATTEMPT TO DRIVE AGAIN EITHER VERY SLOWLY (APPROXIMATELY 40 MPH) AND/OR STOP FREQUENTLY TO LET THE ENGINE "REST".
Power train, Oct 7, 2017
WITH LOW MILES ON MY CAR I HAD A COMPLETE CVT TRANSMISSION FAILURE WITHOUT WARNING. IT STARTED WITH ONE BUMP BACKING UP. I PULLED OUT AND HAD POWER LOSS FOR A SHORT WHILE. WHEN I TRIED TO PULL OUT INTO TRAFFIC AGAIN, I ALMOST GOT HIT AND THE CAR BUCKED AS I CROSSED THE ROAD AND TRIED TO MAKE IT TO A NEARBY PARKING LOT. I COULD ONLY GO ABOUT 10 MPH AND IT FELT LIKE THE FRONT END WAS GOING TO DROP AS IT BUCKED DOWN THE ROAD. WHEN I MADE IT TO THE PARKING LOT, IT WOULDN'T MOVE AT ALL AND IT HAD TO BE PULLED ONTO A FLAT BED. THE TRANSMISSION SHOP, RECOMMENDED A NEW TRANSMISSION BECAUSE IT WOULD BE CHEAPER THAN TRYING TO REBUILD THE CVT TRANSMISSION. AS THEY TRIED TO FIND A TRANSMISSION FOR MY VEHICLE, THEY SAID THEY FOUND MANY THAT WERE PULLED DUE TO DAMAGE WHICH TOLD THEM THE NISSAN CVT TRANSMISSION WAS JUNK. THEY RECOMMENDED THAT I USE IT TIL THE NEW WARRANTY EXPIRED AND THEN MAYBE SELL THE VEHICLE. I WAS THE ONLY DRIVER OF THE CAR AND BABIED IT AND CHANGED THE FLUIDS AND ENDED UP TRADING THE CAR ON ANOTHER AS I COULD NOT TRUST THE ROGUE TO BE SAFE PULLING INTO TRAFFIC AS IT FAILED US AND ALMOST GOT US HIT. THE CAR IS SOLD, BUT I WANT IT ON RECORD HOW DANGEROUS THE SITUATION WAS WHEN THE CVT TRANSMISSION WENT OUT WITHOUT ANY WARNING BEFOREHAND.
Other or unspecified, Oct 2, 2017
TOOK MY CAR IN FOR A LEAK AND THE RIGHT FRONT AXLE IS LEAKING. IT HAS ALREADY BEEN SEALED ONCE AND IS LEAKING AGAIN.
Electrical system, Oct 2, 2017
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE DRIVING, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE CONTACT MENTIONED THAT THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF LAKE NORMAN (18615 STATESVILLE RD, CORNELIUS, NC 28031), BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Power train, Sep 22, 2017
TOTAL TRANSMISSION FAILURE AT 72,000 MILES.
Power train, Vehicle speed control, Sep 19, 2017
WHEN IN HIWAY RUNNING WITH CRUISE CONTROL AT 60MPH OR MORE GOING UPHILL LOOSE POWER AND EVEN WITHOUT CRUISE GOING UPHILL ENGINE LOOSE POWER AND ITS DANGEROUS IT HAPPEN GOING TO SAN DIEGO CA AND AGAIN GOING TO ALBUQUERQUE NM AND LOCALY AT TRANSMOUNTAN RD WE NOTICE NO ENGINE OVER HEAT NO TRANSMISSION OVER HEAT AND EVERYTHING NORMAL BUT THE LOOSE OF POWER WHEN TRAVELING OVER THE HILL AT 60 MPH OR MORE WITH OR WITHOUT CRUISE CONTROL
Power train, Sep 15, 2017
THE VEHICLE REQUIRED A NEW TRANSMISSION AT 86K MILES. UNABLE TO BE REPAIRED. THERE WAS A LACK OF ACCELERATION AND STUTTERING.
Steering, Electrical system, Electronic stability control (ESC), Aug 25, 2017
MY CAR WOULD NOT START UP. ALL GAUGES WERE FLUTTERING AND FLICKERING, DOOR LOCKS WERE LOCKING AND UNLOCKING RAPIDLY, THEN THE CAR WENT DEAD. GAVE IT JUMP AND IT STARTED. NEXT DAY IT DIED AGAIN, GAVE IT A JUMP AND IT STARTED. WHILE I WAS DRIVING IT SHUT OFF SUDDENLY AND COMPLETELY, GIVING ME NO TIME TO STEER. THE CAR WAS DEAD AGAIN. REPLACED THE BATTERY AND PROBLEM STILL EXISTS. VERY DANGEROUS TO BE DRIVING AND HAVE THE CAR JUST STOP COMPLETELY. I'M LUCKY I WASN'T HIT.
Vehicle speed control, Aug 23, 2017
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE TRAVELING HIGHWAY SPEEDS, THE ACCELERATOR PEDAL DID NOT RESPOND ONCE DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Air bags, Aug 16, 2017
ON MY WAY TO WORK A LITTLE OVER A MONTH AGO, MY AIRBAG LIGHT BEGAN TO FLASH. AT FIRST I THOUGHT THAT MAYBE IT WAS FLASHING BECAUSE MY WORK BAG WAS ON THE PASSENGER SEAT. I LATER TOOK THE BAG OFF AND PLACED IT ON THE FLOOR TO SEE IF IT WOULD GO AWAY BUT IT DID NOT. I ALSO HAD SOMEONE CHECK THE WIRE CONNECTIONS UNDER BOTH THE DRIVER AND PASSENGER SEATS TO MAKE SURE THAT THE WIRES WERE NOT LOOSE AND THEY ARE NOT. AT THIS POINT I AM NOT SURE WHAT ELSE TO DO BECAUSE I CONTACTED NISSAN AND I'M NOT MAKING ANY PROGRESS. THE AIRBAG LIGHT CONSTANTLY FLASHES WHETHER STATIONARY OR IN MOTION.
Power train, Engine, Aug 15, 2017
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE DRIVING 70 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY TWO INDEPENDENT MECHANICS WHO DIAGNOSED THE FAILURE AS BEING RELATED TO THE TRANSMISSION, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NISSAN DEALER. THE CONTACT MADE AN APPOINTMENT WITH SANDY SANSING NISSAN (5705 PENSACOLA BLVD, PENSACOLA, FL 32505 (850) 378-3391). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 85,537... .UPDATED 10/04/17 *BF UPDATED 10/13/2017*JS
Power train, Jul 25, 2017
CVT TRANSMISSION DECELERATES AFTER DRIVING VEHICLE OVER ONE HOUR. HAVE TAKEN TO DEALER AND THEY SAY NO CODES CANNOTVFIC. ALMOST WAS IN SERIOUS ACCIDENTVON HIGHWAY WITH GRANDCHILD THREE DIFFERENT OCCASSIONS AND HAD VEGICLE TOWED OVER 5 TIMES FOR SAME ISSUR.