2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Structure, Jan 12, 2010
THE PLASTIC APPLIQUE BELOW THE REAR WINDOW OF 2003 FORD EXPLORER CRACKED IN COLD WEATHER. THE VEHICLE WAS NOT IN MOTION. IT CRACKED WHEN THE REAR DEFROSTER CIRCUIT WAS ACTIVATED. INTERNET RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM, POSSIBLY AFFECTING 10-20% OF VEHICLES MANUFACTURED. IT IS CLEARLY A DESIGN PROBLEM. FORD, IN IT'S INFINITE WISDOM, GLUED THE LARGISH PLASTIC TRIM PIECE DIRECTLY TO THE REAR GLASS. IN COLD WEATHER, WHEN THE DRIVER ACTIVATES THE REAR DEFROSTER, THE GLASS EXPANDS AND THE PLASTIC TRIM PIECE, STILL EXPOSED TO THE COLD DOES NOT. THIS UNEQUAL THERMAL EXPANSION RESULTS IN THE PLASTIC APPLIQUE PIECE CRACKING. THIS IS A PROBLEM THAT SHOULD HAVE BEEN EASILY FORESEEN BY DESIGN ENGINEERS. IN TALKING WITH LOCAL FORD BODY REPAIR SHOPS, THE STAFF ADMITTED THAT THE ISSUE IS WIDESPREAD. THE REPAIR COSTS ABOUT $500. *TR
Structure, Jan 9, 2010
MY 2003 FORD EXPLORER DEVELOPED A CRACK IN THE REAR APPLIQUE FROM THE BOTTOM OF THE GLASS TO THE LIFTGATE. AFTER CONTACTING MY DEALER, I WAS TOLD TO EMAIL FORD, AS THIS WAS A COMMON COMPLAINT. AFTER DOING SO, FORD TOLD ME THAT ALTHOUGH THAT ARE THOUSANDS OF OTHER COMPLAINTS ABOUT THIS OBVIOUS DEFECT IN THE VEHICLE, THERE ARE NO RECALLS FOR THIS PROBLEM. MOST OF THE PEOPLE HAVE PAID OUT OF POCKET FOR THE REPAIRS. THIS IS NOT POSSIBLE FOR ME. I AM NOT IN A POSITION TO DO SO. IF THE CRACK GETS WORSE, I WILL HAVE TO PUT IN A CLAIM TO OUR INSURANCE COMPANY. UPON GOING ONLINE AND GOOGLING FORD DEFECTS, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ONGOING PROBLEM WITH THE FORD VEHICLES. PLEASE LET ME KNOW, HOW TO GET A RECALL ON THIS. *TR
Structure, Jan 8, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE/APPLIQUE SPLIT DOWN THE MIDDLE WHICH CAUSED WATER TO ENTER THE VEHICLE, ALSO KNOWN AS A CRACKING FRACTURE OF THE PANEL. RECALL NUMBER 04V442000, STRUCTURE, BODY, HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT EXPECTS THE MANUFACTURER TO BE RESPONSIBLE FOR THE REPAIRS SINCE THERE IS AN EXISTING RECALL. THE FAILURE MILEAGE WAS 104,000. UPDATED 01/12/10 *BF UPDATED 01/15/10.*JB
Structure, Jan 4, 2010
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED - SERVICE PROCEDURE. *TR
Structure, Dec 28, 2009
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE REAR WINDOW PANEL HAS FRACTURED. THE DEALER WAS CONTACTED, AND HE WAS ADVISED THAT THE FORD MANUFACTURER DID NOT RECOGNIZE THIS FAILURE AS A DEFECT. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 28,700.
Power train, Dec 19, 2009
DRIVING MY 2003 FORD EXPLORER ON HIGHWAY WHEN GEAR SLIPPED..O/D LIGHT STARTED FLASHING! IT NEEDS A NEW TRANSMISSION THEY SAY BUT I HAVEN'T DONE THE REPAIR YET. *TR
Structure, Dec 14, 2009
I OWN A 2003 FORD EXPLORER. I JUST NOTICED A CRACK IN THE PANEL UNDERNEATH THE REAR WINDOW OF MY EXPLORER. I HAVE NO IDEA WHAT CAUSED IT. I NOTICED OTHER EXPLORERS WITH THE SAME EXACT PROBLEM. FORD NEEDS TO FIX THIS. DIDN'T THEY GET BAIL OUT MONEY FROM UNCLE SAM?!
Power train, Dec 7, 2009
I STARTED NOTICING THAT MY EXPLORER WAS NOT SHIFTING CORRECTLY AND THE OVERDRIVE LIGHT WAS STAYING ON, ALONG WITH THE CHECK ENGINE LIGHT. I HAD THE COMPUTER TESTED AND IT RESULTED IN CODE P0775. I CALLED FORD (IN BETHLEHEM PA) AND THEY COULD NOT GET ME IN UNTIL THE W/O 7/20. SINCE I WAS LEAVING FOR VACATION AND NEEDED IT, I TOOK IT TO BETHLEHEM TRANSMISSIONS. AFTER THEY FIXED IT REBUILT THE TRANSMISSION AND $3309.70 LATER, THE OWNER STATED TO ME THAT THIS IS A KNOWN PROBLEM WITH THE 2003 EXPLORERS. SO I CALLED FORD, WHO TOLD ME TO TAKE MY RECEIPT TO THE LOCAL DEALERSHIP, THAT WAS A WASTE OF MY TIME B/C THE SERVICE MANAGER WAS RUDE, AND DIDN'T CARE ABOUT THE PROBLEM. MY TRUCK ONLY HAD 82,000 MILES ON. I UPGRADED TO THIS VEHICLE TO NOT HAVE PROBLEMS. WELL, I RECEIVED NO SATISFACTION WITH FORD, SO I AM NOW COMING TO YOU. THERE ARE NO RECALLS, BUT THIS NEEDS TO BE TAKEN CARE OF, I SHOULD NOT HAVE HAD TO SPEND THAT AMOUNT OF MONEY TO FIX A KNOWN PROBLEM WITH THIS MODEL. THE TSI FOR THIS ISSUE IS 5R55W. CAN SOMEONE HELP ME? THIS IS ALOT OF MONEY AND I THINK FORD SHOULD BE STANDING BY THEIR PRODUCT AND FIX THIS PROBLEM. I HAVE THE COMPLETE RECEIPT FOR THE REPAIR, BUT I DO NOT HAVE THE OLD TRANSMISSION. *TR
Vehicle speed control, Dec 1, 2009
MY 2003 FORD EXPLORER EXHIBITS MOST OF THE SYMPTOMS DESCRIBED IN CONSUMER ADVISORY DATED 13 OCTOBER 2009. IT HAS AN INTERMITTENTLY FUNCTIONING CRUISE CONTROL, A PERMANENTLY ON ABS INDICATOR LIGHT, AND IT OCCASIONALLY GETS STUCK IN PARK. I WAS WONDERING WHY 2003 WASN'T INCLUDED IN THE SAFETY RECALL. *TR
Power train, Nov 30, 2009
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO SHIFT GEARS, THE COLUMN SHIFT LEVER HAD FRACTURED. HE HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD-WAY. THE VEHICLE WAS THEN TOWED TO A DEALERSHIP, AND HE WAS ADVISED THAT HE WOULD HAVE TO PURCHASE A NEW STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT THEY WOULD NOT PROVIDE ASSISTANCE. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE STATION AND REPAIRED. AFTER THE REPAIR THE FAILURE RE-OCCURRED, THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS 127,000.
Wheels, Nov 30, 2009
RIGHT FRONT WHEEL BEARING. THERE IS ONLY 68,000 MILES ON MY 2003 FORD EXPLORER AND THE WHEEL BEARING HAS TO BE REPLACED. AFTER DOING SOME INVESTIGATION, I FOUND THAT THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT BAD WHEEL BEARINGS FOR THE EXPLORER. SHOULDN'T THIS BE A RECALLED SINCE IT IS A SAFETY HAZARD???? *TR
Power train, Nov 30, 2009
I HAVE NOTICED OVER THE PAST 2 WEEKS THE GEAR SHIFT LEVER GETTING HARDER TO MOVE FROM PARK TO REVERSE AND VISE-VERSA. NOW, THE STEERING COLUMN MOUNTED GEAR SELECTOR (PRND321) AT TIMES WON'T COME OUT OF PARK. I HAVE TO PLAY WITH THE GEAR SELECT LEVER/BRAKE PEDAL IN ORDER TO GET THE INTERFACE TO RELEASE. I HAVEN'T AS YET TAKEN THE VEHICLE TO MY MECHANIC FOR REPAIRS. *TR
Engine and engine cooling, Nov 27, 2009, fire
OUR FORD EXPLORER SHUT DOWN WITHOUT WARNING IN AN INTERSECTION. PEOPLE BEGAN PUSHING MY WIFE, BABY SON, AND TWO OTHER SONS OUT OF THE INTERSECTION WHEN THE TRUCK BEGAN SMOKING AND THEN THE ENGINE BURST INTO FLAMES. WE LOST THE TRUCK (WHICH ONLY HAS TWO PAYMENTS LEFT AND WHICH WAS IN PERFECT WORKING ORDER), OUR CAR SEATS, AND A CONSIDERABLE AMOUNT OF PERSONAL ITEMS TO SMOKE, FIRE, AND WATER DAMAGE. THE FIRE DEPARTMENT HAD TO BE SUMMONED TO PUT THE FIRE OUT. *TR
Structure, Nov 23, 2009
OUR 2003 FORD EXPLORER HAS WHAT APPEARS TO BE A STRESS CRACK ON THE PLATE BELOW THE REAR HATCH WINDOW, NEXT TO THE FORD EMBLEM. I'VE SEEN DOZENS OF EXPLORERS SINCE THIS HAPPENED WITH THE SAME ISSUE, AND THOUSANDS OF COMPLAINTS ONLINE REGARDING THIS DEFECT, YET I AM TOLD THAT FORD WILL NOT PAY TO REPAIR THEIR DEFECTIVE PART, AS THERE IS NO RECALL ON IT. *TR
Power train, Nov 19, 2009
THE REAR END ON THE 2003 FORD EXPLORER STARTS TO WHINE, THEN GROWL' THEN LEAK THEN GO BAD. THE REAREND ON THE FORD EXPLORERS EVIDENTLY GO BAD OFTEN. THE OWNERS WOULD BE PUT IN DANGER WHEN THE BREAKDOWN OCCURS ON THE ROAD. THE EXPLORER IS A FAMILY VEHICLE SO THE REAREND GOING OUT ON A TRIP AWAY COULD BE DISASTER. I GOOGLED 2003 FORD EXPLORER REAREND PROBLEMS AND FOUND HUNDREDS OF COMPLAINTS. *TR
Power train, Nov 17, 2009
2003 FORD EXPLORER XLS AWD - DRIVING ON HIGHWAY, VEHICLE BEGINS VIBRATING EXCESSIVELY. O/D OFF LIGHT FLASHES, SERVICE ENGINE SOON LIGHT COMES ON. TRANSMISSION BAD. $3000 TO REPLACE. *TR
Visibility, Nov 12, 2009
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE REAR WINDSHIELD HAS DEVELOPED CRACKS, WHICH SUBSEQUENTLY CAUSED THE WINDSHIELD WIPERS TO FAIL. SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THEY DID NOT PERFORM AN INSPECTION. THE MANUFACTURER ADVISED HER TO REPAIR THE VEHICLE, AND IF HER MODEL TYPE WAS RECALLED, SHE COULD INQUIRE ABOUT REIMBURSEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Structure, Nov 11, 2009
I JUST NOTICED A CRACK IN THE PANEL UNDERNEATH THE REAR WINDOW OF MY 2003 FORD EXPLORER. I SEARCHED ONLINE TO SEE IF THERE IS A RECALL & THERE IS NOT. I CAME UPON A WEBSITE, WWW.CARCOMPLAINTS.COM & NOTICED SEVERAL COMPLAINTS AS MINE IN THE SAME MAKE & MODEL & AROUND SAME MILEAGE. I CONTACTED FORD TO LET THEM KNOW MY PROBLEM, REFERENCED THE SITE I FOUND & HOW TO INITIATE A RECALL OR FINANCIALLY RESPONSIBILITY. I AM THE MAIN DRIVER & I CAN BARELY CLOSE THE HEAVY TRUNK SO I AM SURE I DID NOT DO CAUSE THE CRACK & IT IS A DEFECT. I HAVE TRIED TO USE THE TRUNK AS LITTLE AS POSSIBLE SO I DON'T KNOW IF THIS WOULD BE CONCERNED A SAFETY ISSUE. I HAVE NOT DONE ANY REPAIRS SINCE I WANTED TO SEE IF FORD WOULD TAKE RESPONSIBILITY. OUR CAR WARRANTY WILL ONLY COVER THE REPAIR IF IT IS A DEFECT SINCE THE CRACK WAS NOT CAUSED DURING AN ACCIDENT OR EXCESSIVE USE. I THOUGHT I WOULD TRY YOUR SITE TO FILE THE COMPLAINT TO SEE IF I CAN GET A RESOLUTION. *TR
Structure, Nov 11, 2009
I OWNED A 2003 FORD EXPLORER. I WAS GETTING READY TO GO ON A TRIP WHEN I NOTICED THAT A VERTICAL CRACK HAD FORMED IN THE MIDDLE UPPER LIFTGATE PANEL BELOW THE WINDOW. I HAVE NO IDEA WHAT CAUSE. HOWEVER, IT APPEARS TO THE SAME DEFECT THAT OTHERS ARE DESCRIBING IN THIS SAME MODEL. AT THE TIME IT WAS ABOUT 90,000 MILES ON THE ODOMETER. FORD NEEDS TO MAKE A RECALL ON THIS ISSUE. *TR
Steering, Nov 4, 2009, crash
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH THE STEERING WHEEL LOCKED WITHOUT WARNING. SUDDENLY, THE DRIVER LOSS CONTROL OF VEHICLE AND CRASHED INTO A BRIDGE. THE AIR BAGS DEPLOYED WITH THE MASSIVE IMPACT. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER WAS TAKEN TO THE HOSPITAL. THE DRIVER SUSTAINED MODERATE INJURIES TO THE BACK NECK AND CHEST. THE VEHICLE WAS TOWED TO AN AUTO COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 165,000. UPDATED 11/23/09. *LJ UPDATED 11/24
Air bags, Equipment, Oct 23, 2009
OWN A 2003 FORD EXPLORER THE AIR BAG LIGHT BLINKS THEN STAYS ON CONSTANTLY WHILE THE CAR IS RUNNING. I AM CONCERNED ABOUT MY SAFETY WHETHER MY AIR BAG IS ACTUALLY WORKING OR NOT. AFTER SEARCHING THE INTERNET APPARENTLY SEVERAL OTHER FORD OWNERS ARE HAVING THE SAME PROBLEM. ALSO I HAVE A CRACKED PANEL ON THE BACK HATCH , I HAVE SEEN SEVERAL FORD EXPLORERS WITH THE SAME CRACK AND AT THE SAME LOCATION , TOOK THE FORD DEALER IN CLARKSVILLE INDIANA WAS TOLD IT WAS DUE TO WEATHER , WAS TOLD SEVERAL FORD EXPLORER OWNERS ARE COMPLAINING ABOUT THE SAME PROBLEM BUT UNFORTUNATELY FORD IS AWARE OF THE PROBLEM BUT NOT DOING A RECALL. WAS TOLD WOULD COST AROUND $300 TO REPLACE THE PANEL THE FORD DEALERSHIP INSTRUCTED ME TO FILE A COMPLAINT BECAUSE THEY HAVE SEEN TOO MANY THEMSELVES. *TR
Vehicle speed control, Oct 16, 2009
I HAVE A 2003 FORD EXPLORER MANUFACTURED IN 01/03. IT IS NOT INCLUDED IN THE CURRENT 'VOLUNTARY' RECALL OF FORD VEHICLES DUE TO A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH. HOWEVER, THE VEHICLE EXHIBITS THE SYMPTOMS OF THE VEHICLES WITH A DEFECTIVE SPEED CONTROL SWITCH (SEE FAQ BELOW FROM FORD.COM): Q. ARE THERE ANY EARLY WARNING SIGNS OR SYMPTOMS I WOULD NOTICE THAT WOULD INDICATE A PROBLEM? A. IF THE SYSTEM MALFUNCTIONS, A CUSTOMER MAY NOTICE VEHICLE SYMPTOMS SUCH AS; THE SPEED CONTROL MAY BECOME INOPERABLE, THE VEHICLE MAY NOT SHIFT OUT OF PARK, THE REAR BRAKE LAMPS MAY NOT WORK, BRAKE FLUID MAY LEAK AT THE SWITCH, THE BATTERY MAY DRAIN OR GO DEAD, THE ABS WARNING LIGHT MAY FLASH OR A FUSE IN THE SYSTEM MAY OPEN. MY VEHICLE HAS AN INOPERABLE SPEED CONTROL. IT STARTED AS AN INTERMITTENT PROBLEM, BUT IS NOW INOPERABLE. THE VEHICLE FREQUENTLY DOES NOT SHIFT OUT OF PARK, AND THE ABS LAMP FREQUENTLY ILLUMINATES. I HAVE CONTACTED FORD, AND THE DEALER TO REQUEST THE VEHICLE BE INCLUDED IN THE RECALL AND HAVE THE PROBLEM CORRECTED AT NO COST. BOTH HAVE REFUSED. *TR
Electrical system, Oct 14, 2009
I HAVE EXPERIENCED ALL OF THE WARNINGS THE NHTSA LISTED FOR FORD DRIVERS REGARDING POSSIBLE IMMINENT FIRES INCLUDING GETTING THE VEHICLE OUT OF PARK MODE. MY PROBLEM IS THE RECALL ONLY INCLUDES 1995-2002 EXPLORERS AND I HAVE A 2003 EXPLORER. THE MANUFACTURE DATE IS 02/03. IS IT POSSIBLE THE PLANT STILL HAD THE TEXAS INSTRUMENT CRUISE CONTROL DEACTIVATION SWITCH IN STOCK FROM 2002 AND INSTALLED IT IN MY VEHICLE? APPROXIMATE INCIDENT DATE IS THE MOST RECENT DATE AND THE VEHICLE WOULD NOT GET OUT OF THE PARK MODE ON THAT PARTICULAR DATE (8/27/2009). THE ANTILOCK BRAKING SYSTEM WARNING HAS BEEN AN ON AND OFF PROBLEM FOR AT LEAST THE LAST 2 YEARS. BRAKE LIGHT WARNING ON DASHBOARD ONLY A COUPLE OF TIMES. THE MALFUNCTIONING CRUISE CONTROL LAST HAPPENED ABOUT 8 MONTHS AGO AND MAY HAVE HAPPENED AGAIN BUT DON'T REMEMBER WHEN FOR SURE. THE ONLY ITEM I HAD CHECKED OUT WAS THE ANTILOCK BRAKING SYSTEM LIGHT ON THE DASHBOARD. NOVEMBER 21, 2008 THEY REPLACED THE DIFFERENTIAL SPEED SENSOR, I HAVE YET TO FIND OUT IF THAT IS RELATED TO THE RECALLED SWITCH. IT FIXED THE ANTILOCK BRAKE DASHBOARD LIGHT FROM COMING ON MOSTLY. IT HAS COME ON AFTER THAT, BUT ONLY A COUPLE OF TIMES AND ONLY FOR A SHORT TIME. *TR
Power train, Oct 1, 2009
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE SEALS ON 3 AXLES WERE LEAKING AND NEEDED TO BE REPAIRED; THEREFORE, THE RIGHT FRONT AXLE AND BOTH REAR AXLES WERE REPAIRED. THE AXLES WERE IMPROPERLY INSTALLED AND WERE REPAIRED AGAIN FOUR WEEKS LATER. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE REGARDING THE REPAIRS. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE AXLES COULD FAIL WHILE DRIVING AND POTENTIALLY CAUSE A CRASH. THE CURRENT MILEAGE WAS 60,828 AND THE FAILURE MILEAGE WAS 55,294.
Fuel system, Other, Sep 30, 2009
BOUGHT USED 2003 FORD EXPLORER SPORT XLT IN OCTOBER 2008. FIRST CAR I BOUGHT FROM DEALERSHIP. CAR STALLED PRIOR TO LEAVING LOT AND THE DEALERSHIP SERVICED IT CLAIMING IT NEEDED A CARBON CLEANUP. COME TO FIND THE FUEL RESET SWITCH'S CABLE CONNECTOR IS MELTED ON THE FRONT PASSENGER SIDE AND CAUSES CAR TO SHUT OFF EVEN WHILE DRIVING AT HIGH SPEEDS. *TR