2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Power train, Jul 18, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION FREQUENTLY MALFUNCTIONED. WHEN HE WOULD SHIFT INTO REVERSE OR DRIVE, THE VEHICLE WOULD NOT RESPOND. HE WOULD HAVE TO WAIT TEN MINUTES FOR THE TRANSMISSION TO ENGAGE OR EVEN SHUT OFF THE VEHICLE AND TRY AGAIN. EVERYTIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY COULD NEVER DUPLICATE THE FAILURE. AFTER A DIAGNOSTIC WAS PERFORMED, THE DEALER COULD NOT FIND ANY FAILURES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AT LEAST 5-6 TIMES FOR THE FAILURE, BUT WAS NOT GIVEN ANY EXPLANATION. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Service brakes, Hydraulic, Parking brake, Equipment, Jul 15, 2008
BRAKE PADS COMPLETELY DISINTEGRATED WHEN INSPECTING PADS, FRONT EDGE OF ROTORS HAVE COMPLETELY RUSTED. PADS WERE IN GOOD SHAPE THICKNESS WISE IN SOME AREAS AND ROTTED IN OTHER AREAS. PADS AND ROTORS WERE REPLACED NOW 5 MONTHS LATER IT'S STARTING AGAIN. PARKING BRAKE PADS DELAMINATED AGAIN. ABS LIGHT CAME ON DURING TRIP FOR NO REASON? *TR
Suspension, Power train, Jul 8, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT HEARD A LOUD WHINING SOUND COMING FROM THE REAR OF THE VEHICLE WHILE ACCELERATING AND DECELERATING. THE SERVICE MANAGER STATED THAT HE COULD NOT FIND ANYTHING IN HIS COMPUTER THAT WAS RELATED TO THE FAILURE. THERE ARE CURRENTLY TEN NHTSA SERVICE BULLETINS RELATED TO THE FAILURE. THE CURRENT MILEAGE WAS 76,000 AND FAILURE MILEAGE WAS 55,000. UPDATE 09/10/08 *CW THE CONSUMER WAS TOLD THE REAR AXLE MAY HAVE TO BE REPLACED. UPDATED 09/11/08. *JB
Other or unspecified, Jul 4, 2008
THE HEATER NO LONGER WORKS AND NO MATTER WHERE THE HEAT DIAL IS TURNED, IT MAKES A CONSTANT TICKING SOUND. I LOOKED INTO GETTING IT FIXED AT A LOCAL SHOP AND WAS TOLD IT WAS GOING TO BE AT LEAST A $1,500 CHARGE. *TR
Visibility, Jul 4, 2008
I HAVE A FORD EXPLORER AND THE BACK GLASS FELL AND IT HANGING OFF. WHY BEFORE I BOUGHT THE CAR LAST YEAR THE PROBLEM WASN'T FIXED. *TR
Tires, Jul 1, 2008
TIRE VALVE PROBLEM - 3 BLOWN TIRES IN 60 DAYS ORIGINAL TIRES PURCHASED 1/31/2007 - CAR MILEAGE 75,857 AT THE TIME OF PURCHASE 1ST INCIDENT - APRIL 12, 2008 - CAR MILEAGE 91,400 (RIGHT FRONT TIRE) BLOWN TIRE ON INTERSTATE 81 IN VIRGINIA (TIRE REPLACED W/NEW VALVE) NO PROBLEM DETERMINATION DONE RELATIVE TO THE VALVE 2ND INCIDENT - APRIL 26, 2008 - CAR MILEAGE 92,300 (LEFT FRONT TIRE) BLOWN TIRE ON INTERSTATE 85 IN NORTH CAROLINA (TIRE REPLACED W/NEW VALVE) NO PROBLEM DETERMINATION DONE RELATIVE TO THE VALVE 3RD INCIDENT - JUNE 18, 2008 - CAR MILEAGE 93,100 (LEFT REAR TIRE) BLOWN TIRE ONE INTERSTATE 285 IN GEORGIA (TIRE REPLACED W/NEW VALVE) PROBLEM DETERMINATION DONE REVEALED VALVE SEEMED TO BE ROTTED 4TH TIRE (RIGHT REAR) WAS CHECK DURING THE 3RD TIRE REPLACEMENT - VALVE WAS "WIGGLED" AND THE TIRE STARTED TO LEAK - 4TH TIRE PRO-RATED AND NEW TIRE AND VALVE WAS PUT ON THE CAR AS A RESULT OF THE ANALYSIS DONE DURING THE 3RD TIRE REPLACEMENT - IT WAS DETERMINED THAT THE VALVES WERE THE ROOT CAUSE OF THE TIRE FAILURES TIRES WERE MICHELIN CROSS TERRAIN SUV ORWL P235/7R-16 VALVE NUMBERS WERE NOT DETERMINED THE ONLY REASON WE INVESTIGATED THE POSSIBILITY OF A RECALL ON THE VALVES WAS BASED ON THE STATEMENT MADE BY THE TIRE SERVICE ATTENDANT THAT THEY HAD SEEN A FEW OF THESE AND THEY WERE GETTING REIMBURSED DUE TO A FAULTY VALVE. THE PURCHASE PLACE OF THE TIRES WITH THE VALVES IN QUESTION WAS DISCOUNT TIRE IN KENNESAW GEORGIA - JANUARY 2007 CONSEQUENTLY, I HAVE HAD TO REPLACE 4 TIRES (WHICH WERE COVERED UNDER MY ROAD HAZARD INSURANCE WITH DISCOUNT TIRE) AND A NEW ALIGNMENT... TOTAL COST, INCLUDING EVERYTHING WAS ABOUT $150 (THANKS TO THE ROAD HAZARD INSURANCE). *TR
Structure, Jul 1, 2008
THE BACK LIFT GATE PANEL IS CRACKED ON MY 2003 EXPLORER. I HAVE HAD THE CRACK FOR APPROX. 2 YEARS. THE CRACK HAS PROGRESSIVELY WORSENED. I TOOK IT TO THE DEALER AND THEY SAID " THERE HAS BEEN SEVERAL CASES SUCH AS THIS, BUT FORD HAS NOT ISSUED A RECALL" I HAVE SEEN SEVERAL EXPLORERS WITH THIS PROBLEM. I DO NOT THINK IT SHOULD BE MY RESPONSIBILITY TO COVER THIS WHEN IT IS OBVIOUSLY A FORD DEFECT. *TR
Power train, Jun 29, 2008
APRIL 2008, O/D LIGHT STARTED BLINKING & VEHICLE STARTED SHIFTING HARD; TOOK TO FORD DEALERSHIP THE NEXT WEEK; AFTER COMPUTER DIAGNOSTIC SAID I NEEDED TO REPLACE TRANSMISSION ON 2003 EXPLORER WITH 80,000 MILES; WITHIN 2 MONTHS THE VEHICLE WAS PARKED BECAUSE THE TRANSMISSION WAS NOT WANTING TO SHIFT INTO REVERSE REGARDLESS OF WEATHER CONDITIONS. *TR
Visibility, Structure, Jun 24, 2008
MY BACK WINDSHIELD EXPLODED LAST THURSDAY WHILE PARKED IN MY DRIVEWAY. NOT ONLY DID THE GLASS EXPLODE, BUT THE FIBERGLASS UNDERNEATH THE GLASS WAS PULLED AWAY FROM THE BACKEND OF THE TRUCK IN A BOWING POSITION. I HAD THE BACK HINGE REPLACED AFTER THE RECALL, IT'S BEEN LESS THAN 12 MONTHS AND THE FORD DEALERSHIP IN NASHUA WILL DO NOTHING FOR ME, STATING THAT THEY HAVE NEVER SEEN ANYTHING LIKE THAT BEFORE AND THERE ARE NO OTHER COMPLAINTS. WHEN I ASKED TO SPEAK TO THE AREA FACTORY REP, THEY INFORMED ME THAT THEY DIDN'T HAVE ONE. I ASKED TO SPEAK TO THE MANAGER, WHO PRETTY MUCH SAID, HERE'S YOUR HAT, WHAT'S YOUR HURRY, OUT YOU GO...HE THEN FLAGGED ME AS BEING AN "IRATE" CUSTOMER. I AM A MOTHER OF 4 YOUNG CHILDREN, GOD FORBID THEY HAD BEEN IN THE CAR WHEN THAT HAD HAPPENED. FORD SHOULD BE ASHAMED OF THEMSELVES..FORD-BUILT STRONG MY LEG! ANYONE INTERESTED IN FILING A CLASS ACTION LAWSUIT IN THE STATE OF NH, PLEASE LET ME KNOW, I AM GOING TO CONTACT MY LAWYER TODAY. *TR
Structure, Latches/locks/linkages, Jun 24, 2008
JULY OF 2007 THE REAR WINDOW ON OUR 2003 FORD EXPLORER XLT HAD BROKEN AT ONE OF THE HINGES AND THE WINDOW SAGGED. AFTER RESEARCHING ON THE INTERNET WE FOUND OUT THERE WAS A RECALL, (04V44200). WE THEN CONTACTED FORD AND THEY AGREED TO FIX THE PROBLEM AT NO CHARGE. NOW 10 MONTHS LATER WHILE THE AUTO WAS PARKED IN OUR DRIVEWAY THE WINDOW SHATTERED WITH NO ONE AROUND. THERE WAS A NEIGHBOR WORKING IN THE YARD WHO WITNESSED THIS HAPPEN. GLASS WAS BOTH INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. AFTER A WEEK OF PHONE CALLS WITH NO LUCK, I WAS FINALLY IN TOUCH WITH A ONE OF THE PARTS GUYS AT FORD WHO SAID THIS IS AN ONGOING PROBLEM THAT HE WAS AWARE OF. HE EVEN STATED THAT THEY ONLY REPLACED THE HINGES AND NOT THE GLASS WHICH IS KNOWN TO SHATTER. AFTER SEVERAL PHONE CALLS, WE WERE NOTIFIED THAT THE RECALL WAS ONLY ON THE HINGES (EVEN THOUGH THEY KNOW THE GLASS IS DEFECTIVE AS WELL) AND THEY WOULD NOT HELP US OUT. WELL IM NOT PAYING $1,600 OUT OF MY POCKET FOR ANOTHER PRODUCT THAT FORD KNOWS HAS A PROBLEM AND DOESN'T BACK UP THERE WARRANTIES. *TR
Structure, Jun 9, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN THE CONTACT OPENED THE LIFTGATE, THE RIGHT HINGE SWUNG OUT AND BECAME DETACHED. THE HINGE NEARLY STRUCK HIS CHILD. HE CALLED THE DEALER AND WAS NOTIFIED OF A RECALL ON HIS YEAR, MAKE, AND MODEL VEHICLE FOR THIS IDENTICAL FAILURE. HE CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT BELIEVES THAT IF THE FAILURES ARE THE SAME, HIS VIN SHOULD BE INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
Visibility, Structure, Vehicle speed control, Jun 3, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE CRUISE CONTROL WIRING FAILED. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL, BUT HIS VIN WAS NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 11,550 AND FAILURE MILEAGE WAS 11,330. UPDATED 06/25/08. *LJ THE CONSUMER STATED AFTER THE DEALER FIXED THE RECALLED REAR HATCH PROBELM, THE CARGO HATCH FLEW OPEN WHILE DRIVING DOWN THE HIGHWAY. A
Structure, May 30, 2008
CRACK IN PANEL ON REAR HATCH I SEE SAME CRACK IN SAME SPORT ON ALL SAME VEHICLES. *TR
Tires, May 28, 2008
I HAVE A SET OF WILD COUNTRY XTX TIRES THAT HAS SOME SORT OF MANUFACTURE DEFAULT. THEY ARE CHOPPING SOMETHING TERRIBLE. I HAVE ONLY HAD THE TRUCK FOR 6 MONTHS AND I WENT INTO HAVE THEM ROTATED AND THEY WOULDN'T ROTATE THEM BECAUSE OF THE WAY THE TIRES LOOK. THE TIRE SIZE THAT I HAVE IS LT 235/70 R16 ..I DON'T KNOW IF U NEED ANYMORE INFO ON THEM. BUT THEY LOOK LIKE THEY COULD BE GETTING VERY DANGEROUS TO DRIVE ON. AND WOULD LIKE TO KNOW WHAT ELSE I COULD DO BOUT THIS PROBLEM . THEY DIDN'T LOOK THIS WAY WHEN I BOUGHT THE SUV. OTHERWISE I WOULD HAVE HAD THE CAR COMPANY PUT NEW TIRES ON THE SUV WHEN I BOUGHT IT. I TRIED LOOKING UP THE COMPANY WHO MADE THE WILD COUNTRY TIRES BUT DIDN'T HAVE ANY LUCK. SO I THOUGHT I WOULD LET U KNOW BOUT IT. *TR
Structure, May 26, 2008
2003 FORD EXPLORER WITH CRACK IN REAR DOOR PANEL (CARGO DOOR) WE NOTICED THIS CRACK AFTER A COLD NIGHT. IT WAS NO FAULT OF OUR OWN, AND SINCE THEN WE HAVE NOTICED MANY OTHER FORD EXPLORERS WITH THIS SAME VERTICAL CRACK IN THE BACK DOOR. I REALLY THINK THIS IS A DEFECT OF FORD MOTOR COMPANY,AND EXPECT THEM TO RECALL THIS PRODUCT. ANY HELP YOU COULD GIVE US WOULD BE GREATLY APPRECIATED. I HAVE ALSO READ MANY OF THESE SAME STORIES ABOUT THE CRACKED REAR DOOR ONLINE. WITH SO MANY PEOPLE COMPLAINING, IT'S A SHAME THAT NOTHING HAS BEEN DONE BY FORD TO CORRECT THIS ISSUE. THANK YOU FOR YOUR TIME AND HELP. *TR
Vehicle speed control, May 22, 2008
AFTER DRIVING SEVERAL MILES WITHOUT INCIDENT, I PULLED INTO TRAFFIC AND ACCELERATED TO ABOUT 45 MPH THEN LET UP ON PEDDLE BUT VEHICLE CONTINUED TO ACCELERATE. TO BRING IT UNDER CONTROL I HAD TO TURN THE IGNITION OFF AND AT THAT POINT, LOST POWER STEERING AND SOME BRAKES. I HAD CAR TOWED TO LOCAL DEALER AND HAVE NOT YET HEARD FROM THEM. *TR
Structure, May 19, 2008
AS MANY OTHERS HAVE REPORTED AND AM SURE COUNTLESS OTHERS DO NOT KNOW WHAT TO DO, I AM COMPLAINING ABOUT THE CRACK IN THE REAR OF THE 2003 EXPLORERS. IS ANYTHING GOING TO BE DONE ABOUT THIS THAT YOU KNOW ABOUT? I HAVE TALKED TO FORD AND TO DEALERS AND THEY HAVE DONE NOTHING. MY CONCERN BECAME LARGER THEN COSMETIC TODAY WHEN I LEFT THE CAR WASH. NOW NOT ONLY IS THERE THAT HUGE CRACK BUT ALSO THE SEAL AROUND THE WINDOW IS FALLING OUT AND WATER IS GETTING IN. IF THIS IS STARTING TO HAPPEN I WONDER NOW IS IT JUST A MATTER OF TIME BEFORE THESE WINDOWS START TO FALL OUT??? DOES FORD REALLY NEED ANOTHER HUGE LAWSUIT WHEN WHAT I SEE STARTING TO HAPPEN TO ME STARTS WITH OTHERS IF IT HAS NOT ALREADY. WILL FORD JUST WAIT FOR REAR WINDOWS TO FALL OUT GOING DOWN THE INTERSTATE CAUSING WRECKS, OR WILL THEY FINALLY OWN UP TO THE THOUSANDS OF 2002-2004 EXPLORER OWNERS THAT THEY MADE AN ERROR IN PRODUCTION. NO ONE IS PERFECT BUT WE SHOULD BE RESPONSIBLE FOR OUR ACTIONS. *TR
Suspension, May 5, 2008
WHEEL BEARING NEEDS TO BE REPLACED AFTER 50K MILES WHICH SEEMS TO BE VERY COMMON ON 2000+ MODEL YEAR FORD EXPLORERS. *TR
Power train, May 2, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 25 MPH, THE TRANSMISSION CAUSED THE RPM'S TO INCREASE FROM 1,000 TO 4,000, FOLLOWED BY A LOUD THUMPING NOISE. THE OVERDRIVE LIGHT WOULD ALSO REMAIN ILLUMINATED AFTER THE MALFUNCTION. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT STILL CONTINUES TO FAIL. THE FAILURE MILEAGE WAS 44,000.
Structure, Apr 28, 2008
THE BACK PANEL OF MY 2003 EXPLORER IS CRACKED. THE TRUCK WAS PURCHASED AT LIBERTY FORD IN RANDALLSTOWN. THEY ADMIT AS WELL AS THE FORD CORP. OFFICE THAT THE PANELS ARE CRACKING BUT THEY WILL NOT REPLACE THEM. THEY ARE SAYING THE PROBLEM IS UNDER INVESTIGATION. THEY COULD NOT TELL ME WHEN THE INVESTIGATION STARTED OR WHEN THEY THINK IT WILL END. THEY ARE ONLY SAYING THAT ALTHOUGH THERE IS NO PARTICULAR REASON THAT THESE PANELS ARE CRACKING THEY ARE NOT RESPONSIBLE TO REPLACE THEM. *TR
Power train, Apr 24, 2008
O/D LIGHT FLASHES TRANSMISSION HAS TROUBLE SHIFTING OUT OF 1ST GEAR. *TR
Suspension, Apr 23, 2008
LOUD ROARING SOUND INSIDE OF CAR. TURNED OUT TO BE THE FRONT DRIVERS SIDE WHEEL BEARING. REPLACED NOW THE REAR IS DOING THE SAME THING. MY VEHICLE DOESN'T HAVE ENOUGH MILES FOR THESE FAILURES TO HAPPEN. *TR
Vehicle speed control, Apr 21, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 50 MPH AND ATTEMPTING TO ENGAGE THE CRUISE CONTROL, THE SPEED RAPIDLY INCREASED ABOVE 55 MPH. THE CRUISE CONTROL LIGHT ILLUMINATED, WHICH INDICATED THAT THE CRUISE CONTROL WAS ENGAGED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CRUISE CONTROL INTERMITTENTLY FAILED TO OPERATE NORMALLY. THE VEHICLE WAS NOT EQUIPPED WITH ANTILOCK BRAKES. THE FUEL SYSTEM AND DATE OF PURCHASE WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 77,335 AND CURRENT MILEAGE WAS 77,392.
Vehicle speed control, Apr 18, 2008
CRUISE CONTROL FAILURES: FAILS TO ENGAGE, UN-COMMANDED ACCELERATION, UN-COMMANDED DECELERATION, SPEED SURGING, INDICATES ENGAGED AND IS NOT ENGAGED. *TR
Structure, Apr 16, 2008
THE REAR HATCH HAS DEVELOPED A CRACK THROUGH THE MIDDLE OF THE PANEL JUST BELOW THE VISIBLE GLASS OF THE HATCH. THIS CRACK ENCOMPASSES THE REAR FORD LOGO. THIS CRACK OCCURRED WITHOUT ANY DAMAGE TO THE VEHICLE. *TR