2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Air bags, Nov 13, 2004, crash
WHILE DRIVING ABOUT 50 MPH, THE OWNER WAS HIT FROM THE FRONT OF VEHICLE, INTO THE SIDE OF ANOTHER VEHICLE YET THE AIR BAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS. *NM *TC
Service brakes, Hydraulic, Nov 9, 2004
WHEN BRAKING BRAKE PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Structure, Nov 3, 2004
THE WINDSHIELD, MOON ROOF AND HEADLINER WERE LEAKING. THE CONSUMER HAD THE WINDSHIELD REPLACED AT LEAST 5 TIMES. THE OWNER HAS BEEN CORRESPONDING WITH THE MANUFACTURER FOR SEVERAL MONTHS. OWNER IS ASKING FOR A NEW VEHICLE. *JB *SC
Power train, Nov 2, 2004
2003 EXPLORER'S TRANSMISSION MADE A LOUD "POP" OR "WHUMP" SOUND WHILE DRIVING ABOUT 20-24 MPH. IT WAS INFREQUENT BUT ALARMING. *BF THE NOISE SEEMS TO BE OCCURRING WHEN THE VEHICLE SHIFTS GEARS. *NM *TC *JB
Structure, Oct 29, 2004
THE LIFTGATE WINDOW WOULD OPEN WHEN NO ONE WAS NEAR IT AND ON SEVERAL OCCASIONS THE VEHICLE WAS IN MOTION. BF THE CONSUMER RECEIVED THE LIFTGATE RECALL AND HOPES THAT THE REPAIR WILL ALSO REPAIR THE WINDOW. *NM CAMPAIGN ID NUMBER : 04V442000 *TC
Vehicle speed control, Oct 26, 2004
WHEN BRAKING CRUISE CONTROL WOULD NOT DISENGAGE. DEALERSHIP REPAIRED THE PROBLEM, BUT CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK
Power train, Oct 24, 2004
AT 600 MINI WINDING IN REAR END DELER SAID DRIVE IT AND SEE IF IT GETS BETTER IT DID NOT SO AT AROUND 2000 MI DAMEROW FORD REPLACED ALL BEARINGS AND SEALS PROBLEM WORSE THEN BEFORE SEALS WENT OUT, AND HAD TO BE TOWED IN TO DAMEROW FORD REPLACED REAR END WITH TESTED REAREND SAME PROBLEM AT 2400 MI SAME PROBLEM AT APROX. 3000 MI LATER DAMROW REPLACED WITH ANOTHER SVT REAR EDN THIS WAS ALSO, TESTED AND AGAIN AT 19,000 MI AND AIT WAS REPLACED AT MACKENZIE FORD AT 25,000 MI IT WAS REPLACED AGAIN AND NOW IT HAS ABAD VIBRATION NOISE 40 TO 70 MI AND ABOVE AT 28,000 IT GOES BACK TOMMORROW WE WILL SEE WHAT IF NOTHING THEY CAN DO. *AK
Service brakes, Hydraulic, Oct 21, 2004
WHEN APPLYING THE BRAKES THE PEDAL PROCEEDED TO THE FLOOR WITHOUT WARNING. THE DEALER STATED THIS PROCEDURE WAS NORMAL. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Service brakes, Hydraulic, Oct 20, 2004
WHILE STOPPED WITH FOOT ON BRAKE, THE BRAKE PEDAL WENT TO FLOOR WHEN APPLIED. *BF CONSUMER WAS TOLD THAT THE VEHICLE WAS FUNCTIONING PROPERLY. *TC
Service brakes, Hydraulic, Oct 19, 2004
I WAS APPROACHING A STOP SIGN AND BEGAN TO BRAKE, WHEN THE BRAKE PEDAL STARTED TO MAKE A GRINDING NOISE AND THEN WENT ALL THE WAY TO THE FLOOR. I BEGAN TO PUMP THE BRAKE AND LUCKILY ENOUGH I STOPPED BEFORE ENTERING THE INTERSECTION. IF THERE WOULD HAVE BEEN A VEHICLE IN FRONT OF ME, I WOULD HAVE HIT THEM BECAUSE THE BRAKES WOULD NOT WORK. I CALLED THE FORD DEALERSHIP WHERE I PURCHASE THE EXPLORER AND THEY HAD ME CALL ROAD ASSISTANCE TO PICK UP MY VEHICLE. OF COURSE, THEY WERE NOT ABLE TO "DUPLICATE" THE PROBLEM. I WAS TOLD THAT THE ABS PROBABLY LOCKED UP BECAUSE THE STREET MAY HAVE BEEN WET, WHICH IT WAS NOT. THEN THEY SAID THAT MAYBE I WAS ON A GRAVEL OR DIRT ROAD, WHICH I WAS NOT. I WAS TOLD TO KEEP AN EYE ON IT AND IF IT HAPPENS AGAIN TO CALL ROADSIDE ASSISTANCE AND THEY WILL LOOK INTO IT AGAIN. IF THERE IS A NEXT TIME, I HOPE THERE WILL NOT BE ANYONE INJURED.
Service brakes, Hydraulic, Oct 19, 2004
THE ABS LIGHT COMES ON AND THERE IS NO ABS SAFTEY FEATURE. THIS IS HAPPENED 3 DIFFERENT TIMES. I TOOK MY CAR TO THE DEALER AND THEY SAID IT WAS THE REAR WHEEL SPEED SENSOR. IT HAS BEEN REPLACED 3 TIMES. THIS IS UNACCEPTABLE AND THEY SAID FORD RELEASED A NEW SENSOR THE 2ND TIME I WAS THERE AND I HAD THE PROBLEM AGAIN. WHAT IS FORD GOING TO DO, IF THE ABS FAILS AGAIN. I HAVE DRAFTED A COMPLAINT WITH FORD AND I AM AWAITING FOR A REPLY. THIS IS UNACCEPTABLE FOR THE SAME PROBLM 3 TIMES.*AK
Air bags, Oct 15, 2004
WHILE DRIVING, THE PASSENGER SIDE AND DRIVER SIDE AIR BAGS UNEXPECTEDLY DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER RECEIVED A CALL FROM THE ENGINEERING DEPARTMENT WHO INFORMED THE CONSUMER THE AIR BAG DEPLOYED BECAUSE THE RESTRAINT MODULE HAD RECEIVED A SIGNAL FROM THE CRASH SENSORS INDICATING AN EXCESSIVE LATERAL FORCE THAT EXCEEDED THE THRESHOLD OF ITS DESIGN FOR DEPLOYMENT. *JB
Engine and engine cooling, Oct 15, 2004
CONSUMER STATES THAT HE IS HAVING TROUBLE WITH HIS VEHICLE STARTING IN THE MORNING. WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER STATED HE HAS TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES AND EACH TIME THEY REPLACE A CHIP. *JB
Structure, Oct 14, 2004
THE GLASS BLEW OUT OF THE BACK REAR TRUNK WINDOW. AFTER GOING TO THE DEALER FOR REPAIR, THE MANUFACTURE STATED THERE WAS A RECALL, HOWEVER, THE CONSUMER WAS NEVER NOTIFIED. PLEASE PROVIDE INFORMATION. *JB
Structure, Oct 13, 2004
THE LIFT GATE SHEARED OFF THE HINGES WHILE PRESSING THE REMOTE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE AT THIS TIME. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Wheels, Oct 13, 2004
WHILE DRIVING, THE FRONT RIGHT WHEEL PINION DISENGAGED. *JB
Suspension, Oct 13, 2004
THE REAR-END OF THE VEHICLE MADE A HUMMING NOISE WHEN TRAVELING BETWEEN 30 MPH AND 45 MPH. THE OWNER HAS TAKEN THE VEHICLE TO THE DEALER, AS WELL AS CONTACTED THE MANUFACTURER WHO WAS NOT DOING ANYTHING TO ASSIST THE CONSUMER. PROVIDE FURTHER DETAILS. *JB
Vehicle speed control, Oct 8, 2004
CRUISE CONTROL ACTS ERRATIC. SOMETIMES WORKS FINE, SOMETIMES WON'T WORK AT ALL, SOMETIMES SHUTS OFF BY ITSELF AND ON APPROXIMATELY FOUR OCCASIONS HAS ACCELERATED WILDLY ON ITS OWN WHEN ENGAGED. *NM
Fuel system, Gasoline, Sep 28, 2004
WHILE DRIVING ON THE FREEWAY VEHICLE DECELERATED 5 MPH BEFORE REGULATING SPEED. AFTER EXITING FREEWAY, VEHICLE DIED AT STOP LIGHT. VEHICLE TOWED TO DEALERSHIP WHERE THEY INFORMED ME THE INERTIA SWITCH, LOCATED UNDER KICK PLATE ON PASSENGER SIDE, WAS DAMAGED AND THUS CUT OFF THE FUEL PUMP. ONCE FIXED, VEHICLE RAN FINE. THIS IS A SAFETY DEVICE IN CASE OF AN ACCIDENT, BUT IT IS LOCATED IN A VERY BAD LOCATION.*AK
Air bags, Sep 22, 2004
I PURCHASED A NEW 2003 FORD EXPLORER AS A GIFT AND I NOTICED SEVERAL DAYS LATER, THAT THE PASSENGER SIDE AIR BAG COMPARTMENT HAD STARTED A SINKING , APPEARANCE IN THE COMPARTMENT AREA THAT HOLDS THE AIR BAG, IT WAS QUESTIONED AND I WAS TOLD IT WAS JUAT SETTLING. AS THE SINKING WORSEN, MONTHS DOWN THE ROAD, I QUESTIONED IT AGAIN, AND WAS TOLD THE SAME THING AGAIN. NOW THE AIR BAG COMPARTMENT HAS STARTED SINKING BADLY AND THE COMPARTMENT IS NOW BUDGING OUT TO THE POINT WHERE YOU CAN PUT ALL YOUR FINGERS UNDER AND IN IT. THE BAG CAN DEPLOY AT ANY TIME NOW. IF THIS SHOULD HAPPEN ALL OF A SUDDEN AND IT WILL, IT WILL CAUSE A TERRIBLE ACCIDENT, POSSIBLE DEATH IF THE SUDDEN FRIGHT CAUSE THE DRIVER TO GO OUT OF CONTROL. MY DAUGHTER SAID THE AIR BAG WAS BEGINNING TO FRIGHTEN HER AND SHE AGAIN ATTEMPTED TO ADDRESS THE ISSUE AT THE DEALERSHIP SERVICE DEPARTMENT IN WHICH THE VEHICLE WAS PURCHASED FROM, AGAIN SHE WAS TOLD IT WAS NOT COVERED UNDER WARRANTY, AND THAT THE CAUSE SEEM TO BE ELSEWHERE, YET IN FACT IF THE ISSUE HAD BEEN ADDRESSED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION,IT WOULD HAVE BEEN COVERED. I HAVE CONTACTED FORD CORPORATION, AWAITING A RESOLUTION TO THIS PROBLEM. THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY BEFORE AN ACCIDENT OR DEATH ARISES FROM THIS ISSUE.*AK
Service brakes, Hydraulic, Sep 16, 2004
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE JERKED AND VIBRATED. THE BRAKE PEDAL WENT TO THE FLOOR. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Electrical system, Sep 15, 2004
WHILE DRIVING AT ANY SPEED, ALL OF THE INDICATOR LIGHTS ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE STEERING LOCKED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Air bags, Sep 11, 2004, crash
WIFE WAS INVOLVED IN A CRASH AND AIR BAGS DID NOT DEPLOY. QUESTION: ARE AIR BAGS SET TO DEPLOY DEPENDING ON IMPACT SPEED AND OR FORCE?*AK
Tires, Sep 9, 2004
WHILE DRIVING A LOUD POPPING NOISE WAS HEARD FROM INSIDE OF THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER AND NOTICED THAT THE PASSENGER'S FRONT TIRE SIDEWALL BLEW OUT. CONSUMER CALLED FOR ROAD SIDE ASSISTANCE TO CHANGE THE TIRE. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR A REPLACEMENT OF MICHELIN TIRE. *AK
Steering, Sep 8, 2004
2003 FORD EXPLORER...DURING YIELD TO TURN LEFT AND THEN MAKING LEFT TURN STEERING WHEEL LOCKED AS IF SOMEONE HAD PULLED KEY OUT OF IGNITION CAUSING VEHICLE TO STEER LEFT INTO ONCOMING TRAFFIC. VEHICLE WAS MOVING BETWEEN 5-15 MPH AT TIME OF FAILURE. TURNING OFF VEHICLE AND RESTARTING WE FOUND THAT STEERING AGAIN RELEASED AND WE WERE ABLE TO DRIVE VEHICLE HOME. I TOOK VEHICLE INTO DEALER NEXT DAY AND THEY SAID THEY "COULD NOT DUPLICATE CONCERN" OF COURSE IT HAPPENED FOR THE FIRST TIME AT 27,000 MILES,,,VERY UNLIKELY TO GET IT TO HAPPEN THE DAY THEY LOOK AT IT. THEY DID HOWEVER REPLACE THE COMPLETE STEERING COLUMN TO REMEDY AN ADDITIONAL PROBLEM WHERE THE SHIFT SELECTOR WOULD POP INTO DRIVE(AFTER ACCELLERATING)EVEN THOUGH IT INDICATED THE SELECTOR WAS IN DRIVE ALREADY. I NEED IMMEDIATE REMEDY TO THIS PROBLEM AND HAVE SINCE CONTACTED FORD MOTOR COMPANY HOPING FOR HELP. CONSEQUENTLY NOT RELATED TO THE STEERING LOCKING PROBLEM THE REAR WINDOW ON THE LEFT REAR HAS HAD 3 REPAIR ATTEMPTS TO FIX A INTERMITT INOP PROBLEM,,,AND THE BLOWER MOTOR WAS REPLACED BECAUSE IT MAKES NOISE...I HAVE 4 FORDS IN MY FAMILY(F150 AND F250) THAT WE HAVE BEEN VERY HAPPY WITH HOWEVER WE HAVE NOW LOST COMPLETE CONFIDENCE IN THIS PARTICULAR VEHICLE...SEEMS THE DEALER JUST DOESNT KNOW OR WANT TO DO ANYTHING ADDITIONAL!*AK