2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Structure, Vehicle speed control, Jan 5, 2005
CONSUMER HAS BEEN WAITING FOR RECALL 04V442000 CONCERNING REAR LIFTGATE GLASS REPAIR SINCE OCTOBER. CONSUMER CONTACTED FORD SEVERAL TIMES, AND WAS TOLD THE PARTS HAVE NOT COME IN. ALSO, WHILE DRIVING AND UPON DEPRESSING THE ACCELERATOR PEDAL AND RELEASING FOOT OFF IT VEHICLE SURGED FORWARD. *AK RECALL CAMPAIGN *TC
Structure, Jan 5, 2005
WHILE AT A STOP, THE FRAME SEPARATED WHICH CAUSED THE REAR HATCH BACK WINDOW TO SHATTER. PLEASE PROVIDE MORE INFORMATION. *JB FORD MOTOR COMPANY NOTIFIED. BACK PORTION OF THE DOOR SEPARATED WHEN THE WINDSHIELD EXPLODED. *TC
Seat belts, Jan 4, 2005
THE FRONT DRIVER'S SEAT BELT WILL NOT RETRACT BACK, AND THE SEAT BELT WOULD BE TO LOOSE FOR THE CONSUMER TO WEAR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Structure, Dec 28, 2004
RECEIVED RECALL NOTICE FOR HINGES ON REAR WINDOW OF HATCH AND WAS ADVISED NOT TO OPEN UNTIL HINGES WERE REPLACED, WHICH WE DID NOT. NOTICED THE FIBER GLASS UNDER THE WINDOW CRACKED FROM THE WINDOW TO BOTTOM OF WHERE WINDOW LIFTS. TOOK TO FORD DEALER AND SERVICE WRITER SAID THE FIBER GLASS WAS NOT COVERED UNDER RECALL BUT HE FELT THE CRACK WAS A RESULT OF HINGE FAILURE. HE OPENED THE REAR WINDOW ON THE HATCH AND WAS UNABLE TO CLOSE IT. THE DEALER HAD TO REPLACE THE HINGES BEFORE WE COULD DRIVE THE VEHICLE. THE SERVICE WRITER HAS SENT A REQUEST FOR FORD TO REPAIR THE FIBER GLASS UNDER THE GLASS BUT DON'T KNOW IF THEY WILL. I AM CONVINCED THIS DAMAGE IS A DIRECT RESULT OF THE DEFECTIVE HINGE AND FEEL THAT FORD SHOULD REPAIR MY VEHICLE. *JB
Wheels, Dec 24, 2004
WHEELS STUDS (LUG NUTS) KEEP BREAKING. I HAVE REPLACE 4 DIFFERENT WHEELS STUDS WITHIN THE LAST YEAR AND A HALF. THEY EITHER BREAK WHEN TAKING A TIRE OFF OR WHILE TRAVELING. I REPLACED THOSE WHEEL STUDS THAT I NOTICED MISSING OR WHEN HAVING A TIRE REPAIRED.*AK
Structure, Dec 22, 2004
THE CONSUMER HEARD A WIND NOISE COMING FROM THE REAR OF THE VEHICLE WHEN BEING DRIVEN, THEN SUDDENLY THE LIFTGATE OPENED BY ITSELF. *JB *AK
Structure, Dec 20, 2004
ON DECEMBER, 11, 2004, MY 10 YEAR OLD SON WENT TO OPEN THE BACK HATCH OF OUR 2003 FORD EXPLORER. ON TRYING TO CLOSE THE HATCH, THE LEFT HINGE HOLDING THE GLASS PART BROKE, DROPPING THE GLASS BUT HELD ONTO BY MY SON. ON TRYING TO PLACE THE GLASS IN A SECURE POSITION TO DRIVE THE VEHICLE BACK HOME, THE GLASS EXPLODED AND LACERATED MY OLDER SON'S EYE WHO WAS HELPING TO TRY AND CORRECT THE ISSUE. THE TEAR TO HIS UPPER EYELID WAS EXTENSIVE ENOUGH TO REQUIRE A HOSPITAL VISIT AND 7 STITCHES. FORD IS NOW GIVING ME THE RUN AROUND THAT I WOULD NOT EXPECT ESPECIALLY SINCE MY COMPLAINT IS BASED ON A FAULTY HINGE (RECALLED BUT IN SUPPLY LIMBO), BROKEN GLASS AND AN INJURY TO A MINOR. ALL I WANTED WAS THE CAR TO BE FIXED AND SECURE A LONER CAR. UNBELIEVEABLE THAT THEY WILL NOT TAKE RESPONSIBILITY.*AK
Engine and engine cooling, Dec 18, 2004
I'VE HAD TWO SEPARATE INCIDENTS WHERE MY 2003 FORD EXPLORER STALLED IN THE MIDDLE OF HEAVY TRAFFIC. I'M TAKING IT IN FOR SERVICE ON MONDAY THE 20TH. *JB
Structure, Dec 15, 2004
RCALL 04V442000 CONCERNING REAR LIFTGATE GLASS: CONSUMER WAS UNABLE TO GET THIS RECALL HONORED BY THE DEALER BECAUSE NO PARTS WERE AVAILABLE.*AK
Seats, Dec 14, 2004
POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK
Visibility, Dec 13, 2004
DURING COLD / SNOW WEATHER WINDSHIELD WIPERS WOULD NOT WIPE THE FRONT WINDSHIELD PROPERLY. THIS CAUSED THE WINDSHIELD WIPERS TO FREEZE AGAINST THE FRONT WINDSHIELD, RESULTING IN POOR VISIBILITY. THE DEALER WAS NOTIFIED.*AK
Tires, Dec 13, 2004
THE DEALERSHIP HAS ACCUSED ME OF RUNNING OVER SOMETHING IN THE ROAD. IT WAS THE LEFT REAR TIRE THAT BLEW. WHY WAS IT NOT THE FRONT TIRE IF I RAN OVER SOMETHING? HAVE RECEIVED NO SATISFACTION FROM THE DEALERSHIP, CROSSROAD FORD IN CARY, NC.*AK I HAD TO PURCHASE A NEW TIRE WHICH I DO NOT THINK IS RIGHT.THIS IS MY 3 FORD VEHICLE BUT IT WILL BE MY LAST IF THEY CANNOT HELP THE CONSUMER BETTER THAN THIS.
Visibility, Dec 10, 2004
A CONSUMER SAFETY CAMPAIGN 04520 WAS RECEIVED FOR THE REAR GLASS FALLING OUT OR CRACKING. CONSUMER TOOK VEHICLE FOR AN OIL CHANGE AND THE DEALER DID NOT HAVE THE PART FOR THE VEHICLE. CONSUMER WAS CONCERNED THAT SOMEONE WILL BE INJURED, AND HE WILL BE LIABLE FOR THE INJURIES. MANUFACTURER STATED NO PARTS HAVE ARRIVED YET. *AK
Power train, Dec 7, 2004
I AM THE OWNER OF A 2003 FORD EXPLORER. I HAD PROBLEMS WITH MY TRANSMISSION ENGAGING PROPERLY AND THE TRANSMISSION MAKING A LOUD NOISE WHEN SHIFTING FROM PARK TO REVERSE WHETHER THE VEHICLE WAS HOT OR COLD. THE TRANSMISSION DID THIS INTERMITENTLY FOR A WEEK OR SO UNTIL I TOOK IT INTO A DEALERSHIP FOR REPAIR. THEY SAID NOTHING WAS WRONG. I DROVE IT FOR ANOTHER WEEK WITH THE SAME PROBLEMS. THE VEHICLE WOULD LURCH IN MID-ACCELERATION AT ANY SPEED AND WOULD LUNGE WHEN COMING TO A STOP LEAVING ME NEVER KNOWING WHEN I MIGHT STOP ON THE FREEWAY OR RUN INTO THE BACK OF SOMEBODY. THE NEXT TIME I TOOK IT IN THEY SAID IT WAS THE CLUTCH PACK THAT FAILED AND THE REPAIR COST ME $1,131.00. THE REPAIR CONSISTED OF REMOVING THE TRANSMISSION, OPENING IT UP AND REPLACING THE PARTS AND THEN RE-INSTALLING THE TRANSMISSION. I HAVE READ A SERVICE BULLETIN RECENTLY FROM FORD MOTOR COMPANY SAYING THAT THESE PROBLEMS HAVE BEEN REPORTED IN 2004 FORD EXPLORERS AND MERCURY MOUNTAINEERS. THEY ARE SAYING THAT THEY WILL BE FIXED FOR FREE. I HAVE A 2003 FORD EXPLORER AND I AM NOT AWARE OF THE TWO MODEL YEARS BEING MECHANICALLY DISSIMILAR. I WANT IT KNOWN THAT THE 2003 EXPLORERS ARE SUFFERING THE SAME PROBLEMS, WHICH IS WHY I AM REGISTERING THE COMPLAINT.*AK
Power train, Dec 3, 2004
WE HAVE A 2003 FORD EXPLORER-WHEN YOU SHIFT FROM REVERSE TO DRIVE-LIKE BACKING OUT OF A DRIVEWAY AND THEN PUTTING INTO DRIVE VEHICLE DOESNT MOVE FOR A WHILE-IF YOU TRY TO GIVE IT GAS ENGINE REVS UP AND THEN SLAMS INTO DRIVE--IN THE MEANTIME YOU ARE WONDERING IF THE CAR COMING AROUND THE CORNER IS GOING TO REAR END YOU AND CAUSE INJURY TO YOUR FAMILY AND DAMAGE TO YOUR VEHICLE--BEEN IN THE SHOP SEVERAL TIMES-PUT SEVERAL PARTS IN TRANS STILL THE SAME. *AK
Structure, Dec 2, 2004
CONSUMER WAS WAITING THREE MONTHS FOR RECALL 04V442000 CONCERNING LIFTGATE PARTS TO COME IN. HE CONTACTED FORD MANUFACTURER, AND WAS TOLD THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. CONSUMER WAS VERY CONCERNED. *AK
Structure, Dec 1, 2004
CONSUMER RECEIVED MANUFACTURER'S RECALL 04007,NHTSA RECALL 04V129000 CONCERNING TAILGATE CABLES. NO PARTS WERE AVAILABLE.*AK. WINDOW PART OF TAILGATE COULD FALL DOWN AN DHURT CONSUMER IF HE WA SUSIN GIT TO LOAD GROCERIES. CONSUMER SUFFERS FROM ARTHRITIS IN HANDS AND FINGERS, AND USES THS WINDOW CONSTANTLY SINCE THE WHOLE TAILGATE IS TOO HEAVY TO CLOSE. WARNING INDICATED NOT TO USE THE WINDOW. *AK
Structure, Dec 1, 2004
CONSUMER HAS BEEN WAITING FOR THE REPAIR PARTS TO COME IN FOR RECALL 04V442000 CONCERNING REAR LIFTGATE GLASS FOR FOUR MONTHS. WAS TOLD THE PARTS SHOULD HAVE BEEN HERE LATE NOVEMBER. HOWEVER, THE PARTS WERE NOT HERE, AND THE PROBLEM RECURRED. *AK
Structure, Nov 30, 2004
CONSUMER RECEIVED MANUFACTURER'S RECALL 04007, NHTSA RECALL 04V129000 CONCERNING TAILGATE CABLES. NO PARTS WERE AVAILABLE.*AK
Suspension, Nov 23, 2004
A ROARING NOISE WAS COMING FROM THE FRONT OF MY 2003 EXPLORER AND AN INSPECTION AT THE DEALER CAME UP AS POOR TIRE WEAR. THE TIRES WERE ROTATED BUT THE NOISE NEVER WENT AWAY, IT WAS JUST SLIGHTLY QUIETED THEN BECAME PROGRESSIVELY LOUDER OVER THE PAST EIGHT MONTHS. I HAD IT INTO AN OIL CHANGE STATION AND A TIRE DEALER BEFORE TAKING IT BACK TO ANOTHER FORD DEALER AND WAS TOLD ON NOVEMBER 22,2004 THAT THE PROBLEM WAS A FRONT WHEEL BEARING GONE BAD. I NOW NEED THAT PART REPAIRED AND MY VEHICLE IS OUT OF WARRANTY. I HAVE NOT HAD THE WORK DONE YET BUT THE ESTIMATED REPAIR COST IS $400. I DO NOT FEEL THIS PART SHOULD BE IN NEED OF REPLACEMENT AT THIS TIME. THE VEHICLE IS LESS THAN TWO YEARS OLD. *JB
Electrical system, Structure, Nov 22, 2004
THE VEHICLE WAS BRAND NEW AND THERE WAS RUSTING AROUND THE WINDSHIELD, THE POWER DOORS AND THE SEATS WERE NOT WORKING , THERE WAS A PROBLEM WITH THE CRUISE CONTROL AS WELL. *JB FIVE WINDSHIELDS HAD BEEN REPLACED DUE TO CONSTANT LEAKING INCLUDING THE MOON ROOF AND THE HEADLINER. THE POWER DOORS DID NOT WORK. WHEN IT WOULD RAIN, MANY ELECTRICAL PROBLEMS WOULD BE PRESENT. *SC
Power train, Nov 19, 2004
2003 FORD EXPLORER----5 SECOND LAG, DELAYED ENGAGEMENT, HARSH JERKING MOVEMENT FROM REVERSE TO DRIVE TO REVERSE, AND A BANG CAN ALSO BE HEARD. SHUDDERING IS ALSO PREVALENT. POWER TRAIN MODULE WAS REFLASHED TO CORRECT PROBLEM. LAG CONDITION STILL IS PRESENT SOMETIMES. FIRST INCIDENT WAS ON APRIL 21, 2003, LATEST INCIDENT WAS IN MAY 2004.*AK
Seats, Nov 18, 2004
AT 8000+ MILES IN JANUARY 2004, MY DRIVER'S SIDE SEAT HEATER BROKE. I TURNED THE CAR IN TO THE LOCAL DEALER SERVICE SHOP FOR REPAIR. SINCE THE VEHICLE WAS STILL UNDER WARRANTY THE DEALER REPLACED THE FAULTY COMPONENT, A SHORTED SWITCH. I USED THE SEAT HEATER FOR APPROXIMATELY TWO AND A HALF MORE MONTHS UNTIL IT GOT WARM. NOW IT'S NOVEMBER 2004 AND I WENT TO USE THE SEAT HEATER, AND AGAIN IT IS BROKEN. THE DEALER CONFIRMED THAT IT IS THE SAME PROBLEM THAT OCCURRED IN JANUARY. HOWEVER, SINCE I TRAVEL A LOT IN MY VEHICLE, IT IS NO LONGER UNDER WARRANTY AND THE PART'S WARRANTY HAS ALSO EXPIRED, 12 MONTH/12000 MILE. MY COMPLAINT IS THAT SINCE THE SAME PART BROKE WITH LIMITED USE, THE DEALER JUST TREATED THE SYMPTOM OF THE PROBLEM AND NOT THE CAUSE. BY REPLACING THE SWITCH, THEY DIDN'T FIND OUT EXACTLY WHAT CAUSED IT'S FAILURE AND THEREFORE DIDN'T FIX MY VEHICLE WHILE IT WAS UNDER WARRANTY. NOW THEY WANT TO CHARGE ME FOR FIXING THE SEAT HEATER AGAIN.*AK
Visibility, Nov 15, 2004
GLASS IS LITERALLY HANGING FROM THE FRONT PASSANGER WINDOW FRAME. THIS IS RESULTING IN OBSTRUCTION OF VISION.
Suspension, Nov 15, 2004
WHILE DRIVING 50 MPH REAR LEAF SPRINGS FAILED. AS A RESULT, REAR END COLLAPSED, AND VEHICLE COULD NOT BE BE DRIVEN. DEALER STATED THE PART WILL NOT BE AVAILABLE UNTIL JANUARY 2005. *AK *SC