2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Steering, Power train, Apr 2, 2015
WAS LEAVING GAS STATION, SHIFTED FROM PARK TO DRIVE, SHIFT LEVER BROKE OFF INTO MY HAND. OBVIOUSLY A DEFECT, AS I HAVE OVER 2 MILLION MILES UNDER MY BELT, DRIVEN NUMEROUS CARS & TRUCKS, AND HAVE NEVER HAD THIS HAPPEN BEFORE IN OVER 40 YEARS OF DRIVING, BOTH PERSONALLY AND PROFESSIONALLY. I SEE THERE ARE HUNDREDS OF SIMILAR COMPLAINTS FOR THIS, WHY IS THERE NO RECALL?? *TR
Engine, Mar 31, 2015
TOOK VEHICLE IN FLUID CHANGES, COMPLETE CHECK, AND TO INVESTIGATE A LEAK UNDER VEHICLE. AFTER "COMPLETE" CHECK SAID THEY FOUND BAD SERPENTINE BELT, AIR FILTER AND BUT NOTHING VALVE COVER GASKETS AS CAUSE OF LEAK. COST TO REPAIR GASKETS OVER $1000. WHILE DOING REPAIR THEY CALLED AGAIN AND SAID THEY FOUND THAT THE REAR TIMING CARTRIDGE WAS BROKEN AND PIECES OF IT MISSING. TOLD ME THAT BOLT WAS WORE HALF WAY THROUGH AS TIMING CHAINING WAS RUBBING IT. SAID IF IT BREAKS BEFORE REPAIR ENGINE WILL "BLOW" AND NEED TO BE REPLACED. TOLD ME IT WOULD COSTS OVER $2,500 TO REPLACE THIS CARTRIDGE. TOTAL COST WAS NOW OVER $4,000. I ASKED WHY PART WAS BAD WHEN ENGINE ONLY HAD 84,000 MILES AND WHY THIS WASN'T FOUND WITH THE "COMPLETE" CHECK. MECHANIC STATED ONLY SAW IT BECAUSE HE HAD THINGS APART TO FIX VALVE COVER GASKETS. TOLD ME IT WAS A PLASTIC PART AND EVEN WITH LOW MILEAGE THE PLASTIC DETERIORATES WITH TIME. SAID PART ONLY DESIGNED TO LAST 100,000 MILES. IF I AM TO BELIEVE THIS FORD MECHANIC, FORD USES A PLASTIC PART IN A CRUCIAL PART OF THE ENGINE (TIMING) AND IF THAT PART FAILS THE ENGINE WILL "BLOW". AND THEY CANNOT KNOW THE PART IS BAD UNLESS THEY HAVE THE ENGINE APART FOR OTHER MAJOR REPAIRS. SO IF THE VALVE COVER GASKETS WERE NOT LEAKING THE ISSUE WOULD HAVE BEEN UNDETECTED BY THE FORD MAINTENANCE "COMPLETE" CHECK UP. IN ADDITION FORD HAS NOT ISSUED A WARNING THAT THIS ENGINE WILL POSSIBLY "BLOW" AFTER ONLY 100,000 MILES IF THIS PART NOT REPLACED BY A $2,500.00 - $3,000.00 REPAIR. FORD SHOULD PAY FOR THIS REPAIR. THEY DESIGN A VEHICLE THIS WAY WITH NO WARNING TO THE BUYERS/OWNERS. IF I AM TO BELIEVE THE FORD MECHANIC THERE IS NO WAY TO REALLY KNOW YOU MAY HAVE A PROBLEM. HOW ARE WE TO PROTECT OURSELVES? MY FRIEND SHOWED ME THIS SITE AND DID SOME SEARCHING ON OTHER BLOGS/SITES DEALING WITH VEHICLE ISSUES. THERE ARE NUMEROUS CASES OF THIS UNACCEPTABLE ISSUE. *TR
Wheels, Mar 19, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR WHEELS SHOOK AND DETACHED FROM THE VEHICLE. THE CONTACT REPLACED THE WHEEL BEARINGS, BUT THE FAILURE STILL OCCURRED. THE LUG NUTS WERE TIGHTENED TWICE BY THE DEALER, BUT THE LUG NUTS ON THE REAR WHEELS WERE STILL LOOSE. THE DEALER STATED THAT THEY DID NOT HAVE A REPAIR FOR THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 129,000.
Wheels, Mar 19, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE LUG NUTS SHEARED OFF THE WHEEL. THE CONTACT STATED THAT THE SAME FAILURE PREVIOUSLY OCCURRED TO THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LUG NUT WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
Structure, Mar 16, 2015
I NOTICED THAT THE PAINT WAS PEELING OFF IN SEVERAL PLACES ON THE VEHICLE. SIX MONTHS LATER MORE PAINT HAS DISAPPEARED. *TR
Engine, Mar 12, 2015
AS I HAVE BEEN DRIVING LIKE I NORMALLY DO THE O/D LIGHT CAME ON BLINKING. THEN I PRESSED THE BUTTON FOR IT NOTHING HAPPENED. I CONTINUED WITH MY DAILY ROUTINE AND THE LIGHT CAME ON AND OFF. AND CONTINUED TO BLINK. THEN ALL OF THE SUDDEN I WOULD STEP ON THE GAS BUT IT WOULD NOT GIVE ME ANYMORE THAN 15MPH. WHEN I CAME TO A TRAFFIC LIGHT MY CAR DID NOT WANT TO GO ANYMORE SO I HAD TO PULL OVER ON THE SIDE OF THE ROAD. IT DIDN'T WANT TO CONTINUE GOING. THEN AFTER THE THIRD TRY IT GAVE ME MORE GAS TO DRIVE NORMAL NOT EVEN A MINUTE AFTER IT DID IT AGAIN. I WAS AFRAID YO GET HIT BY TRAFFIC AND SINCE I HAD MY THREE TODDLERS I WAS SCARED. I PULLED INTO A SHOPPING CENTER AND CALLED MY DAD. AND ALSO A MECHANIC. IT NEEDS A NEW TRANSMISSION WHEN THAT VEHICLE HAS HAD ALL ITS NEEDS. I CANNOT AFFORD IT AND ITS UPSETTING SEEING ALL THE COMPLAINTS ON CARCOMPLAINTS.COM ABOUT IT KNOWING I AM NOT THE ONLY ONE WITH THIS PROBLEM. THIS IS A DEFECT AND IT SHOULD BE RECALLED. *TR
Air bags, Mar 12, 2015, crash
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED LACERATIONS TO THE LEFT ARM AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,000. THE VIN WAS UNAVAILABLE.
Electrical system, Mar 11, 2015, fire
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Seat belts, Feb 26, 2015
THE PROBLEM THE SEAT BELTS DOES NOT HAVE ENOUGH SPRING ACTION TO RETRACT CAUSING TO BE LAYING DOWN AND IT IS GETTING CAUGHT BY THE DOOR LOCK MECHANISM MESSING THE BELT PLUS CAUSING THE DOOR NOT TO LOCK PROPERLY, EITHER THE DRIVER OR THE PASSENGER SIDE. THE DOOR CAME UNLOCK SINCE THE HARNESS DID NOT RETRACT. IT NEEDS ATTENTION AND BEING REPLACE BY THE DEALER OR BEING RECALL TO MAKE SURE IT IS REPLACE. THE BELT IS GETTING DAMAGE.
Engine, Feb 25, 2015
SECOND OWNER OF THIS VEHICLE AND HAD FOR ALMOST A YEAR. DRIVING SON TO SCHOOL AND SUDDENLY HEARD A LOUD RATTLING NOISE UNDER HOOD. TOOK DIRECTLY TO MECHANIC AND FOUND OUT TIMING CHAIN WAS GOING. MECHANIC SAID HE HAD SEEN THIS PROBLEM A LOT IN THIS MODEL AND AROUND THE SAME MILEAGE. *JS
Structure, Feb 9, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS OPEN AND THE HINGES THAT OPENED THE GLASS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,500.
Structure, Jan 21, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES WERE FRACTURED AND TILTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE FAILURE MILEAGE WAS 100,000.
Power train, Jan 19, 2015
FOR YEARS FORD HAS HAD A POORLY DESIGNED HYDRAULIC MANUAL CLUTCH SYSTEM . OFTEN IMPOSSIBLE TO SHIFT AT RED LIGHT OR WHILE DRIVING AND HAD MANY NEAR REAR END COLLISIONS DUE TO NOT BEING ABLE TO CONTINUE SHIFTING AND MAINTAINING SPEED. FOR OVER A DECADE THE POORLY DESIGNED SYSTEM GETS AIR BOUND RENDERING THE CLUTCH USELESS . THIS IS CAUSED BECAUSE THE HYDRAULIC LINE HAS LOW AND HIGH SPOTS AND AIR BECOMES TRAPPED IN THE HIGH SPOTS AND RESULTS IN LOSS OF CLUTCH OPERATION . THE ENTIRE SYSTEM MUST BE REMOVED AND ELONGATED TO ALLOW AIR TO BE RELEASED FROM SYSTEM . NO BLEEDER VALVE AT MASTER CYLINDER FOR ONE THING . THERE IS A BLEEDER VALVE AT THE SLAVE CYLINDER BUT BECAUSE THE LINE HAS MANY TWIST AND TURNS WITH HIGH SPOTS BLEEDING DOES NOT ELIMINATE AIR TRAPPED IN HIGH SPOTS . THIS IS A WELL KNOW PROBLEM AND A DANGEROUS ONE . FORD COULD CARE LESS . ITS ABOUT TIME FORD ANSWERS AND MODIFIES THIS FAULT . YOU NEED ONLY GO ONLINE AND ENTER FORD RANGER HARD SHIFTING PROBLEMS AND YOU WILL SEE IT IS COMMON PLACE PROBLEM . OF COURSE AFTER THE 36 K WARRANTY THIS BECOMES A COMMON PROBLEM AND FORD TURNS THERE CHEEK . I CANT TELL YOU HOW FRUSTRATING TO BE AT A RED LIGHT AND UNABLE TO SHIFT ALONG WITH NOT BEING ABLE TO SHIFT AT HIGH SPEEDS WITH CARS RUNNING UP YOUR REAR . PLEASE ADDRESS THIS BEFORE LIFE IS LOST . THANK YOU . I URGE ALL RANGER OWNERS TO GET ON BOARD. *TR
Structure, Jan 15, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR LIFTGATE FIBERGLASS WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Wheels, Jan 10, 2015
THE MECHANIC CALLED IT A REAR COMPLETE STRUT ASSEMBLY PART OF THE SPRING BACK BY THE BACK WHEEL ON THE DRIVER SIDE IS BROKEN OFF *TR
Visibility, Jan 8, 2015
WHILE THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE, THE REAR WINDOW EXPLODED AND I HAVE A CCTV VIDEO SHOWING IT WAS NOT SMASHED OUT. AFTER READING THAT THERE HAD BEEN A PREVIOUS RECALL ISSUED IN 2004, I CONTACTED FORD TO INQUIRE ABOUT THE RECALL STATUS. THEY INFORMED ME THAT THE PREVIOUS OWNER OF THE VEHICLE HAD ALREADY BROUGHT IT IN FOR THIS RECALL. AFTER THE RECALL REPAIRS TO PREVENT THE REAR WINDOW EXPLOSION, IT STILL EXPLODED LATER ON. *TR
Engine, Jan 4, 2015
VEHICLE DIED UPON TURNING ONCE AGAIN. THIS IS BECOMING MORE FREQUENT, AS IT HAS HAPPENED TWICE NOW IN THE LAST WEEK. SEEMS TO OCCUR AFTER HIGHWAY SPEED, THEN SLOWING FOR A TURN (TIPICALLY A RIGHT HAND TURN). I CONSIDER MYSELF QUITE MECHANICALLY INCLINED AND I AM BAFFLED. I ALSO OWN AN OBDII SCANNER AND NO CODES COME UP!! THIS IS THE SECOND TIME I HAVE FILED A COMPLAINT, AND WOULD LIKE SOME ANSWERS. VERY DANGEROUS ISSUE IN MY OPINION!! I WILL ALSO BE POSTING THIS ON OTHER WEBSITES TO RAISE AWARENESS, AND HOPEFULLY GET SOME RESULTS!! THIS IS UNACCEPTABLE. *TR
Tires, Dec 29, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: P235/70/R16. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 35,000. UPDATED 2/24/15*CN UPDATED 03/02/15*JB
Air bags, Dec 28, 2014
AIR BAG LIGHT BLINKS WHEN STARTED AND THEN REMAINS ON. I HAVEN'T HAD IT CHECKED OUT YET BUT I WAS SEEING IF THERE WAS A RECALL ON THIS TO SEE IF IT WOULD COVER THE COST TO FIX. *TR
Air bags, Dec 19, 2014
IN THE EARLY MORNING HOURS OF DECEMBER 11, I WAS DRIVING TO WORK WHEN WITHOUT WARNING BOTH SIDE CURTAIN AIR BAGS DEPLOYED. THERE WERE NO CARS BEHIND ME AND THERE WERE NO ONCOMING TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENT. UPON INSPECTION THERE WAS NO DAMAGE ANYWHERE TO THE VEHICLE. AS OF NOW THERE IS NO REASON WHY THEY DEPLOYED. *TR
Air bags, Dec 17, 2014, crash
FRONT END ACCIDENT DID NOT DEPLOY DRIVER AIRBAG,HOWEVER PASSENGER AIRBAG DEPLOYED WITH NO OCCUPANT IN SEAT. *TR
Tires, Dec 11, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: 235 R70/16 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000. THE CONSUMER STATED WHEN THE TIRE BLEW OUT, IT CAUSED HIM TO SWERVE OFF THE ROAD . THERE WAS NO ACCIDENT. UPDATED 03/03/15
Wheels, Dec 11, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LUG NUTS SHEARED OFF THE WHEELS CAUSING THE REAR PASSENGER TIRE TO BECOME DETACHED FROM THE VEHICLE. THE TIRE CAUSED DAMAGE TO THE VEHICLE AS A RESULT OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Suspension, Nov 28, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT AND REAR WHEEL BEARINGS DETERIORATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR DRIVER'S SIDE AND THE REAR PASSENGER'S SIDE WHEEL BEARINGS ON TWO OCCASIONS. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Power train, Nov 18, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION MALFUNCTIONED WHILE IN THIRD GEAR. ALSO, WHILE DRIVING UP HILLS, THE FAILURE RECURRED AND THE OVERDRIVE AND CHECK ENGINE SENSOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.