2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Seat belts, Nov 10, 2015
THE PROBLEM WITH SEAT BELTS DOES NOT HAVE ENOUGH TENSION TO RETRACT THE HARNESS CAUSING TO STAY BY THE DOOR AND NOT CLOSING GOOD, IT MEANS THE BELTS IT IS BY THE DOOR MECHANISM JAMMING THE LOCK AND NOT LOCKING PROPERLY ON DRIVER OR PASSENGER SIDE, I HAD THE DOOR OPEN WHILE I WAS DRIVING, ALSO DESTROYED MY DOOR SEAL TEARING UP, THE MANUFACTURE FORD DOES NOT WANT TO REPLACE IT FOR FREE SINCE IT IS A MANUFACTURE DEFECT, THEY WANT TO CHARGE FOR THE REPLACEMENT AND EVEN THE NEW ONES ARE NOT WORKING PROPERLY. I CHECK ALL THIS STUFF SINCE I WAS A FLEET MAINTENANCE MECHANIC, CAR INSPECTOR. GOVERNMENT NEEDS TO STEP IN AND FIX THE SAFETY HARNESS FOR GOOD TENSION. THIS HAPPENED WHEN I WAS DRIVING, ALSO PARKED THE DOOR DID NOT CLOSE PROPERLY DUE THE HARNESS DID NOT RETRACTED.
Power train, Nov 7, 2015
MY 2003 FORD EXPLORER XLS IS HAVING ISSUES WITH THE AUTOMATIC TRANSMISSION. WHEN I ACCELERATE FROM A STOPPED POSITION, THE TRANSMISSION STALLS, SLIPS AND DELAYS WHEN IT SHIFTS INTO THE NEXT GEAR. AS I SEARCHED FOR ISSUES WITH THE TRANSMISSION I FOUND 100'S OF COMPLAINTS REGARDING THIS MATTER. FROM WHAT I HAVE FOUND, THE TRANSMISSION IS A DESIGN FLAW
Suspension, Power train, Wheels, Oct 29, 2015
WE HAVE RECURRING WHEEL BEARING AND HUB ASSEMBLY ISSUE. THE TIMING I PUT ON THE FORM MAY BE OFF A BIT BUT NOT MUCH. ITS ALL LIKE A RECURRING FORD EXPLORER NIGHTMARE AT THIS POINT! WE HAVE REPLACED BEARINGS, HIB ASSEMBLY, TIE ROD, THEN REAR END WENT UP ( AND SHOULDN'T HAVE)/NOW AGAIN, ANOTHER BEARING AND WHEEL SENSOR. THE TRUCK CUTS OUT WHEN AT A SLOWER SPEED. I LOST STEERING A FEW MONTHS AGO WHILE DRIVING AND WHEN I TRY TO PUT IT IN GEAR, SOMETIMES IT WON'T MOVE.I HAVE CALLED FORD, NHTSB AND NO ONE IS WILLING TO MAKE FORD RECALL THESE ISSUES AND FORD WON'T DO THE RIGHT THING KNOWING IT'S AN ONGOING PROBLEM WITH A LOT OF FORDS! PLEASE SOMEONE HELP! I HAVE MULTIPLE SCLEROSIS AND A HEART ISSUE. I NEED A SAFE RELIABLE CAR AND CAN'T AFFORD TO GET ANOTHER ONE. SOMEONE, PLEASE DO THE RIGHT THING HERE! I KNOW ITS AN OLDER MODEL AND I QUESTION IF THIS IS WHY THE RECALL ISN'T HAPPENING.IDK BUT THIS ISN'T RIGHT. THE TRUCK IS SITTING OUT FRONT NEEDING AN ADDITIONAL $700 OF WORK . AFTER REAR END, TIE ROD, BEARINGS, BRAKES IN THE PAST SEVERAL MONTHS, WE HAVE NO WAY TO FIX THIS LEMON. ALWAYS BEEN FORD BUT IF THEY OR A GOVERNING AGENCY DOESN'T HELP.. NEVER A FORD AGAIN. LOOK AT ALL THE COMPLAINTS FOR THE SAME THING!!!! SHAMEFUL.
Air bags, Oct 23, 2015
MY DAUGHTER AND HER FIANC AND PUT THEIR 10 MONTH OLD AND THEIR 8 YEAR OLD IN THE SEATBELTS AND MY DAUGHTER GOT IN THE CAR (SHE IS PREGNANT) AND SHUT HER DOOR AND HER FIANC GOT IN AND SHUT HIS DOOR AND THE CURTAIN AIRBAGS WENT OFF AND THE BACK AIRBAGS. THEY WERE IN PARK AT THE TIME. THERE WAS NOT REASON FOR THE AIRBAGS TO DEPLOY. THEY ONLY HAD LIABILITY INSURANCE SO THEY WON'T PAY ANYTHING. I CALLED THE FORD DEALER (WHO I JUST BOUGHT A $50,000 2015 FORD EXPLORER FROM HIM JANUARY 2015) AND HE SAID I COULD CALL THE SERVICE DESK WHO WAS NO HELP. STATED THERE IS NO RECALL. ANYONE I CAN CALL? THIS IS CRAZY AND DANGEROUS!!!!
Air bags, Oct 23, 2015
MY FIANC AND I PUT OUR 10 MONTH OLD AND OUR 8 YEAR OLD IN THE SEATBELTS AND I GOT IN THE CAR (I AM PREGNANT) AND SHUT MY DOOR AND MY FIANC GOT IN AND SHUT HIS DOOR AND THE CURTAIN AIRBAGS WENT OFF AND THE BACK AIRBAGS. WE WERE IN PARK AT THE TIME. THERE WAS NOT REASON FOR THE AIRBAGS TO DEPLOY. I ONLY HAD LIABILITY INSURANCE SO THEY WON'T PAY ANYTHING. I CALLED THE FORD DEALER (WHO I JUST BOUGHT A $50,000 2015 FORD EXPLORER FROM HIM JANUARY 2015) AND HE SAID I COULD CALL THE SERVICE DESK WHO WAS NO HELP. STATED THERE IS NO RECALL. ANYONE I CAN CALL? THIS IS CRAZY AND DANGEROUS!!!!
Other or unspecified, Oct 6, 2015
MY 2003 FORD EXPLORER REAR PASSENGER, AND REAR LIFT GATE AND WINDOW EXPLODED. IT WAS PARKED IN FRONT OF MY HOME.
Power train, Oct 2, 2015
TRANSMISSION FAILURE, A COMMON OCCURRENCE IN THESE VEHICLES
Other or unspecified, Oct 1, 2015
MY HINGES TO MY BACK GLASS HATCH KEEP BREAKING AND GLASS KEEPS ALMOST FALLING OFF. I'M AFRAID THAT KIDS MIGHT HIT BUTTON UNDER THE HANDLE THAT POPS IT OPEN AND IT COMES DOWN ON THEM AND HURT THE BADLY!! THIS IS THE 5TH TIME SINCE 2011 THAT THIS HAS HAPPENED AND I CALLED BEFORE TO MAKE SURE WAS NO RECALL AND WASN'T AND STILL ISN'T FOR MY YEARAKE AND MODEL. I HAVE BEEN ABLE TO FIX IT UP MYSELF UNTIL THIS LAST TIME. SO I AM UNABLE TO FIX IT NOW. I FILED A COMPLAINT WITH FORD AND THE GAVE ME THIS SITE AND MY REPORT # FOR THAT CLAIM IS CAS7942030. EACH TIME ITS BEEN PARKED.
Structure, Sep 16, 2015
REAR LIFTGATE WINDOW COMPLETELY SHATTERED. VEHICLE WAS PARKED AND BEEN SO FOR 3 HOURS. TEMPERATURE WAS ABOUT 60 DEGREES. THERE WAS NO VISIBLE CRACKS OR OTHER DEFECTS. WAS WITNESSED BY SEVERAL PEOPLE. DID NOT JUST CRACK OR BREAK. IT SHATTERED INTO THOUSANDS OR PIECES. WAS NOT BEING OPENED OR CLOSED. VEHICLE WAS COMPLETELY STATIC
Power train, Electrical system, Other or unspecified, Sep 15, 2015
I PURCHASED MY 03 FORD EXPLORER BACK IN 2/15. IT LOOKED LIKE I PURCHASED A VERY VERY GOOD USED VEHICLE. EVERYTHING HAS BEEN FINE WITH IT UP UNTIL 2 WEEKS AGO. MY DOOR AJAR LIGHT KEEPS COMING ON WHEN EVERYTHING IS CLOSED, THE OD LIGHT IS BLINKING NON STOP AND THE TRUNK WINDOW OPENS BY ITSELF WHEN I AM DRIVING. WHEN IM DRIVING IT FEELS LIKE THE CAR IS TRYING TO "CATCH UP". LIKE IT KNOWS I'M TRYING TO DO A CERTAIN SPEED BUT ITS WAY BELOW AND AFTER A MIN. OR SO, THEN IT WILL GO THE CORRECT SPEED. I HAD IT HOOKED UP TO A DIAGNOSTIC TOOL AND ITS GIVING ME THE CODE OF P7032 (SOMETHING LIKE THAT). SOMETHING ABOUT 2ND GEAR OF TRANS? IVE BEEN TOLD THAT THIS IS A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR.. IVE ALSO READY 100S OF REVIEWS AND COMPLAINTS ON THESE ISSUES. WHAT I DON'T SEEM TO UNDERSTAND IS WHY ISN'T FORD DOING ANYTHING ABOUT THIS???? IF YOU ARE A MANUFACTURER AND SEE ALL THESE COMPLAINTS AND REVIEWS (WHICH I'M SURE THEY DO) THEN WHY AREN'T THESE VEHICLES GETTING RECALLED? I'M NOT RICH IN ANY WAY FASHION OR FORM. I'M A SINGLE MOTHER OF 4 WHO WORKS FULL TIME AND RECEIVES NO GOV'T ASSISTANCE. IF I WOULD HAVE KNOWN THAT THIS IS A "KNOWN" ISSUE I WOULD NEVER HAVE SPENT MY HARD EARNED MONEY.... DOES ANYONE KNOW IF ANYTHING IS BEING DONE ABOUT THIS??
Structure, Other or unspecified, Sep 15, 2015
THE BRACKETS CONNECTED TO THE LIFTGATE RELEASED WHILE THE CAR WAS PARKED AND LOCKED AND BLEW THE BACK LIFTGATE PANEL OUT ALONG WITH SHATTERING THE GLASS.
Electrical system, Visibility/wiper, Sep 10, 2015
ADJUSTED HVAC TEMPERATURE FROM COLD TO HOT. APPROXIMATELY 5 SECONDS LATER, A LOUD AND REPETITIVE POPPING SOUND CAME FROM THE DEFROSTER VENTS. I WAS STARTLED AND IMMEDIATELY STOPPED THE CAR (ON A 2 LANE HIGHWAY) TO INVESTIGATE. THE BLEND DOOR ACTUATOR IS FAILING. THIS CONDITION WILL CAUSE A LOSS OF CLIMATE CONTROL IN THE CABIN. IT CAN GET STUCK ON HOT OR COLD OR ANYWHERE IN BETWEEN. IF IT GETS STUCK IN THE COLD SETTING, THE WINDSHIELD DEFROSTER WILL NOT WORK WHICH COULD CAUSE AN ACCIDENT DUE TO LOSS OF VISIBILITY. IF IT GETS STUCK ON THE HOT SETTING, HEAT-SENSITIVE PASSENGERS MAY BE INJURED BY HEATSTROKE IN THE SUMMER MONTHS SINCE AIR WILL ALWAYS FLOW THROUGH THE VENTS WHEN THE VEHICLE IS MOVING.
Structure, Sep 8, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE ACCESSING THE POWER LIFTGATE, THE HINGES FRACTURED AND CAUSED THE DOOR TO ABRUPTLY CLOSE. THERE WERE NO INJURIES. THE LIFTGATE WAS COMPLETELY REMOVED AND PLACED IN THE VEHICLE TEMPORARILY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Steering, Service brakes, Aug 28, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE AND ABS INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE BRAKES FAILED AND THE STEERING WHEEL SEIZED. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO COME TO A COMPLETE STOP. THE CONTACT RESTARTED THE VEHICLE AFTER FEW MINUTES AND IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Power train, Aug 18, 2015
BEING THAT I AM DISABLED, I'M AFFRAID THAT WHEN THE TRANSMISSION FINALLY GOES COMPLETELY OUT, I'LL BE STRANED SOMEWHERE OR THE SUV WILL CAUSE A WRECK AND HURT/KILL ME OR SOMEONE ELSE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS ABOUT THE TRANSMISSION ON THIS EXPLORER THAT A RECALL SHOULD HAVE BEEN SENT OUT. I CAN NOT AFFORED THE REPAIR COST OR THE COST OF ANOTHER SUV/CAR, PLEASE HELP!
Power train, Jul 21, 2015
THE O/D OFF LIGHT & CHECK TRANSMISSION LIGHTS WENT ON, THEN VEHICLE WOULDN'T SHIFT PROPERLY AND BECAME INOPERABLE.
Structure, Jul 13, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BODY MOUNT EMITTED AN ABNORMAL NOISE AND WAS DETERIORATING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Power train, Jul 2, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH, THE TRANSMISSION EXPERIENCED DIFFICULTY SHIFTING FROM FIRST INTO SECOND GEAR. WHEN IT SHIFTED, AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Electrical system, Jun 28, 2015
I BOUGHT MY FORD EXP.SPORT TRAC IN 2005 WITH A FEW MILES ON IT. I SOON FOUND OUT THAT IT HAD A FEW PROBLEMS WITH IT'S INTERIOR LIGHTING. THEN IT WAS THE DOOR LOOKS, THEN IT WAS THE RADIO GOING ON AND OFF BY ITSELF. THEN THE WINDOWS WENT UP AND DOWN ON THERE OWN. NOW THE AC COMES ON AND OFF WHILE IN THE OFF POSITION. AS OF TODAY KNOW ONE KNOWS WHAT AS GOTTEN INTO MY TRUCK AND WHEN I ADJUST MY STEERING WHEEL DONE THE TURNING LIGHTS DONT WORK AND I HAVE EVEN RECEIVED A TICKET FOR IT.
Structure, Other or unspecified, Jun 22, 2015
I USED MY KEY REMOTE AND POPPED OPEN THE BACK HATCH AND WHILE THE HATCH WAS UP THE HINGE SNAPPED DROPPING THE HATCH ON MY HEAD NEARLY KNOCKING ME OUT COLD.
Other or unspecified, Jun 17, 2015
THERE IS A CRACK IN THE REAR LIFT GATE DOOR. HAVE SEEN THIS ON MANY OTHER FORD, MERCURY, ETC. ALSO THE DOOR AJAR INDICATOR STAYS ON.
Other or unspecified, May 30, 2015
OPENED BACK HATCH TO PLACE HELIUM BALLOONS IN; UPON CLOSING THE REAR GLASS EXPLODED. WE HAD THE FULL HATCH OPEN, NOT JUST THE GLASS PART & CLOSED IT AS YOU WOULD NORMALLY.
Structure, May 30, 2015
TL-THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE CLOSING THAT THE LIFTGATE BOTH HINGES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH HINGES AND STRUTS WERE REPLACED. IN 2005, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) HOWEVER,THE REMEDY WAS INSUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. JS
Visibility, May 19, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANEL CRACKED. THE CONTACT STATED THAT THE DEALER REPLACED IT THREE TIMES, BUT THE FAILURE OCCURRED BECAUSE THE MATERIAL WAS NOT MADE TO EXPAND OR CONTRACT BASED ON THE WEATHER. THE FAILURE MILEAGE WAS UNAVAILABLE.
Air bags, Apr 4, 2015
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE. *TR