2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Jun 27, 2018
I WAS DRIVING AND NEEDED TO STOP QUICKLY ON UNEVEN PAVEMENT. WHEN I PUSHED THE BRAKE PEDAL, IT WAS ALMOST LIKE SOMETHING SLIPPED AND THE BRAKES WOULD NOT CATCH. I THEN LOST THE PRESSURE IN MY BRAKES AND WAS UNABLE TO COME TO A COMPLETE STOP. I WAS ABLE TO SLOW THE CAR DOWN AND PUMP THE BRAKES TO GET THE PRESSURE BACK. BUT IT HAS NOT FUNCTIONED THE SAME SINCE AND THE BRAKING SYSTEM IS UNRELIABLE AT BEST. I'VE SINCE HAD BRAKE PADS, ROTORS, AND THE MASTER CYLINDER REPLACED WITH NOT MUCH IMPROVEMENT. I WILL BE TRYING TO REPLACE THE ABS HCU UNIT. I REALLY THINK THIS NEEDS TO BE A RECALL AT THIS POINT. I DRIVE A MAXIMUM OF 10 MILES MOST DAYS AND AM NOT HARD ON MY VEHICLE. IT SHOULD NOT BREAK FROM BRAKING ON UNEVEN PAVEMENT.
Service brakes, Jun 22, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT DEPRESSED THE BRAKE PEDAL AS THE FRONT DRIVER SIDE WHEEL STRUCK A POTHOLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS EVENTUALLY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336, (209) 239-3561) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,960.
Air bags, Jun 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE BALLENTINE FORD-LINCOLN, 1305 SC-72 BUSINESS, GREENWOOD, SC 29649, 864-223-6656) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jun 13, 2018
WHEN I APPLY THE BREAKS WHILE MOVING AND THE CAR HITS A BUMP WHILE THE BREAKS ARE APPLIED, THE BREAKS WILL GET VERY SOFT FOR A FEW DAYS. THE BREAKING POWER IS VERY BAD DURING THAT TIME, IT PROBABLY TRIPLES THE STOPPING DISTANCE REQUIRED. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE PAST 2 YEARS.
Fuel/propulsion system, Jun 12, 2018
THIS IS MY HUSBAND'S CAR AND WE HAVE BEEN HAVING PROBLEMS WITH ACCELERATION FOR THE PAST FEW MONTHS. WHEN TURNING A CORNER THE CAR WILL STOP ACCELERATING. YESTERDAY I WAS ON ROUTE 295 AROUND PROVIDENCE, RHODE ISLAND, FORTUNATELY IN THE RIGHT LANE, WHEN THE CAR DECIDED TO STOP MOVING FORWARD. I WAS ABLE TO PULL INTO THE BREAKDOWN LANE AND AVOID BEING HIT FROM BEHIND. I SHUT THE CAR OFF, RESTARTED IT AND WAS ABLE TO ACCELERATE AND GET BACK ON THE HIGHWAY. THIS IS A SCARY SAFETY ISSUE. I DID RESEARCH ONLINE AND DISCOVERED THAT IT IS THE THROTTLE BODY AND IT WAS NEVER A RECALL. I CALLED MY FORD DEALER AND HE SAID THE CAR, ALTHOUGH IT IS NOT TEN YEARS OLD AND HAS JUST OVER 120,000 ON IT, IS NOT ELIGIBLE FOR A FREE REPAIR. MY DAUGHTER-IN-LAW SOMETIME DRIVES THIS CAR WITH MY 2 YEAR OLD GRANDSON TAKING HIM TO DAY CARE. OBVIOUSLY WE WILL NOT BE DRIVING THIS CAR UNTIL IT IS REPAIRED. WHY HASN'T THIS BEEN A RECALL? IT IS A HUGE SAFETY ISSUE.
Air bags, Jun 12, 2018
WE WERE NOTIFIED IN JANUARY 2017 OF THE AIRBAG RECALL. WE HAVE CONTACTED OUR DEALER EVERY 2 TO 3 MONTH SINCE THEN. ON 06/08/2018 WE RECEIVED A LETTER STATING THAT THEY WOULD PROVIDE A RENTAL CAR UNTIL THE AIRBAG WAS READY TO BE REPLACED. WE ARE NOW UNABLE TO GET A RENTAL CAR. I TRANSPORT CHILDREN IN THE CAR DAILY AND I NEED A SAFE CAR FOR THEM TO RIDE IN.
Power train, Air bags, Jun 12, 2018
TAKATA RECALL IN 2016 I RECEIVED A RECALL NOTICE FOR MY AIRBAGS AND HAVE NOT RECEIVED ANY ASSISTANCE TO GET THIS FIXED.
Service brakes, Jun 11, 2018
SOFT BRAKE PETAL / BRAKE PETAL GOES TO FLOOR WITHIN 17 SECONDS RESULTING IN COMPROMISED BRAKES AND A SAFETY HAZARD (ALL SPEEDS AND STOPPING SITUATIONS). SEEMS TO BE A VERY COMMON COMPLAINT / SAFETY ISSUE BUT STILL NO RECALL OR SERVICE BULLETIN FROM MY UNDERSTANDING. I SAW NHTSA IS INVESTIGATING, SO I WANTED TO SHARE I AM ALSO HAVING ISSUE AND FEEL IT IS UNSAFE. MECHANIC THOUGHT LIKE MOST AT FIRST IT WAS A BAD MASTER CYLINDER AND REPLACED. PETAL STILL SOFT SO HE BLED BRAKES SEVERAL TIMES AND WAS CONFIDENT NO AIR IN SYSTEM. I BROUGHT BACK CAR 3X OVER A YEAR CONCERNED THE BRAKES FEEL 'ABNORMAL/WEIRD'. EACH TIME BRAKES WERE RE-BLED AND HE AGREED THEY FELT UNUSUAL, HE FELT THEY WERE OK. MY YOUNG DAUGHTER DRIVES THE CAR DAILY, SO BEING CONCERNED I RESEARCHED AND PRESSED DEALER FOR INFO AND FOUND THERE IS A KNOWN ISSUE WITH A VALVE STICKING IN THE ANTI-LOCK BRAKE HYDRAULIC VALVE UNIT RESULTING ABNORMAL INTERNAL HYDRAULIC FLUID FLOW AND GRADUAL PRESSURE LOSS. THE PRICE FOR A REPLACEMENT VALVE BODY IS AN EXPENSIVE $544 AT FORD AND 3-HOURS OF LABOR TO REPLACE. MY MECHANIC FEELS THIS IS A RECALL WORTHY SAFETY ISSUE AND NEEDS REPORTED. NO IDIOT LIGHT OR CODE NOTIFIES DRIVER OR MECHANIC FAILURE HAS OCCURED AND HE SAID ANTILOCK SYSTEMS SHOULD NOT HAVE SUCH PRESSURE FAILURE WITH A PART ISSUE. WITHOUT RECOGNITION FROM FORD, THE CONDITION IS MISDIAGNOSED AND RESULTS IN MECHANICS THINKING IT IS PROBABLY OK WHEN IT IS NOT SAFE. MY DAUGHTER HAS DRIVEN THE CAR IN THIS CONDITION FOR ABOUT A YEAR NOW WHILE WE TRY TO RESOLVE AND WE PROBABLY DID AN EXPENSIVE, UNNEEDED REPAIR. IT IS DISAPPOINTING TO LEARN THERE HASN'T BEEN A RECALL OR WARNING. AN $800 REPAIR FOR A MOST LIKELY DEFECTIVE PART IS EXCESSIVE (NOT TO MENTION THE $350 UNNEEDED MASTER CYLINDER REPAIR. THE TEMPTATION FOR MANY WILL BE TO 'LIVE WITH IT' DUE TO HIGH COST OF REPAIR OR NEVER KNOW.
Air bags, Jun 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SUNSET FORD OF WATERLOO, 1425 IL-3, WATERLOO, IL 62298, (618) 939-6171) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (METRO FORD, 6455 S WESTERN AVE, CHICAGO, IL 60636, (773) 776-7600) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR
Air bags, Jun 4, 2018
TAKATA RECALL: I RECEIVED A LETTER ABOUT THE RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE. MONTHS LATER I HAVE NOW GOTTEN A LETTER SAYING NO PARTS ARE AVAILABLE SO FORD WILL PROVIDE A RENTAL CAR, BUT WHEN I CALLED THE DEALER THEY SAID THEY COULD NOT DO THAT BECAUSE THE RECALL IS YEARS LONG. SO IT SEEMS I AM JUST DRIVING IN A KNOWN UNSAFE CAR WITH NO RECOURSE
Air bags, Jun 2, 2018
TAKATA RECALL. I PURCHASED THIS CAR FROM KEITH HAWTHORNE FORD IN MARCH 2009. THE CAR WAS NEW AND NOW HAS ONLY BEEN DRIVEN 35,000 MILES. I RETURNED TO THEM FOR SERVICING UNTIL 10/30/20014 (21,646 MILES) FOR SERVICING. BECAUSE, I WAS NOT GETTING ANY ANSWERS CONCERNING THE RECALL, I THEN WENT TO HONEST-1 FOR SERVICING UNTIL RECENTLY WHEN MY SON TOLD ME TO TAKE IT TO A FORD DEALERSHIP AND THEY WILL TAKE CARE OF THE RECALL. WHEN THE RECALL WAS ANNOUNCED, THEN THE TAKATA BANKRUPT ANNOUNCEMENT. I KEPT ASKING FORD DEALERSHIPS. FIRST KEITH HAWTHORNE FORD, THEN PERFORMANCE FORD AND NOW FELIX SABATES FORD HERE IN CHARLOTTE, NC ALL ON SOUTH BLVD.THE STATUS OF THE RECALL. THE ANSWERS WERE. "TAKATA WENT BANKRUPT. "WE HAVEN'T RECEIVED THE PART YET. WE WILL CALL YOU WHEN WE GET IT." HAWTHORNE FORD NEVER CALLED! ADDITIONALLY, "THEY SENT THE WRONG PART." NOW FELIX SABATES JUST ANNOUNCED AT MY LAST SERVICING ON 04/24/20018, (33,386 MILES) "THAT I HAVE GONE BEYOND THE LIMITATION OF THE RECALL, AND FORD IS NO LONGER REQUIRED TO HONOR THE RECALL." I WAS ALSO TOLD THAT I RECEIVED A LETTER ANNOUNCING THE RECALL. I DID NOT RECEIVED A LETTER ANNOUNCING THE RECALL! TO SAY THAT I AM UPSET IS A UNDERSTATEMENT. I WORRY FOR MY WIFE'S SAFETY EVERY TIME SHE GETS IN THE PASSENGER SEAT ANYWHERE WE GO. RESPECTFULLY SUBMITTED,
Air bags, Jun 1, 2018
TAKATA RECALL --NOW NEARLY 1.5 YEARS AFTER THE RECALL WAS ANNOUNCED, AND STILL NO PART AVAILABLE TO FIX THE CAR.
Air bags, May 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROY O'BRIEN FORD (22201 E 9 MILES ROAD, ST CLAIR. SHORES, MI 48080, (586) 776-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 24, 2018
THE ENTIRE DASH BOARD IS LIFTING FROM ITS ORIGINAL FORM. THE STORAGE/GLOVE COMPARTMENT WON'T EVEN OPEN ANYMORE DUE TO THE DASHBOARD LIFTING. MY A.C. HAS NOW STOP WORKING AND WHEN I TOOK IT IN FOR SERVICE I WAS TOLD IT COULD BE PART OF THE AIR BAG ISSUE. THE VENT THAT IS LOCATED TOWARDS THE WINDSHIELD CONTINUES TO FALL OUT AND NOW JUST GOES RIGHT THROUGH IT. THE VEHICLE HAS NOT BEEN IN ANY MAJOR ACCIDENT OR DAMAGE IN THE FRONT TO TRIGGER THE BAG TO GO OFF JUST YET. I NOTICE THIS ABOUT A YEAR AND HALF AGO. I CONTACT FORD IN EL CAJON ,CA AND THEY TOLD ME I WOULD HAVE TO PAY TO GET IT DIAGNOSED AND IF THEY CAN PROVE THAT IT IS THE AIR BAG I WILL GET A REFUND BUT IF NOT I'M LOOKING AT $2500 TO PUT EVERYTHING BACK TOGETHER AND POTENTIALLY FIXING EVERYTHING ELSE. I MADE NUMROUS CALLS AND I AM STILL AWAITING FOR A RESPONSE
Service brakes, Hydraulic, May 24, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY FORD OF ANTIOCH (104 IL-173, ANTIOCH, IL 60002, (847) 250-0238) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN RE-DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,400. *TT
Air bags, May 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2016 FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT SURE WHAT COMPANY WAS GOING TO BE MAKING THE REPLACEMENT AIR BAGS AND THERE WAS NO DATE FOR WHEN AIR BAGS WOULD BE AVAILABLE TO COMPLETE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 21, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 18, 2018
TAKATA RECALL -- I HAVE RECEIVED NO INFORMATION PERTAINING TO WHEN I CAN GET MY AIR BAGS REPLACED. OVER SEVERAL MONTHS, I HAVE CALLED THE DEALERSHIPS ALONG WITH THE RECALL LINE THAT WAS PROVIDED IN LETTER FROM FORD. HOWEVER, I CONTINUE TO RECEIVE ZERO UPDATES AS TO WHEN THESE AIRBAGS MAY BE REPLACED. I CONTINUE TO HOUND LOCAL DEALERSHIPS, BUT DOESN'T APPEAR THEY HAVE MUCH INFORMATION AS TO TIMING EITHER. HARD TO GIFT A CAR IN GOOD CONDITION TO MY TEEN WHEN AIR BAGS ARE UNDER RECALL. PLEASE HELP!
Air bags, May 17, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED FAIRLANE FORD AT 313-846-5000 (LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 17, 2018
TAKATA RECALL AS OF 5/17/2018, BOTH FORD DEALERSHIPS THAT I CALLED SAID THAT MY CAR IS NOT YET ON THE RECALL LIST. I RECEIVED AN MAILING FROM TK HOLDINGS INC. RETURN MAIL, P.O. BOX 3004, MONROE, WI 535566-3004 INDICATING THAT I SHOULD IMMEDIATELY CALL A DEALERSHIP AND SCHEDULE A FREE REPAIR. FORD MOTOR COMPANY AND THAT DEALERSHIPS NEED TO STEP UP AND BE MADE TO BE ACCOUNTABLE.
Air bags, May 14, 2018
TAKADA AIR BAG
Air bags, Seats, Service brakes, May 10, 2018
1.TAKATA RECALL. 3-5 YEAR WAITING PERIOD AND YET NO REPAIR. ALSO, IF DRIVER AIRBAG IS TAKATA, WHY NO RECALL OR REPLACEMENT? 2. BRAKES WILL DROP ALL THE WAY TO FLOOR IN EMERGENCY BRAKING! WHY NO RECALL OR FIX? THIS IS LIFE THREATENING PROBLEM.
Service brakes, May 10, 2018
BREAK PEDAL GOES TO THE FLOOR. THE VEHICLE TAKES LONGER TO STOP. PUMPING THE BREAKS SEVERAL TIMES SEEMS TO FIX THE PROBLEM. THIS IS A RANDOM PROBLEM.
Air bags, May 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.