2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Air bags, May 4, 2018
TAKATA RECALL IT HAS BEEN ABOUT 2 YEARS DEALING WITH THIS RECALL. WHEN WILL IT BE TAKEN CARE OF?
Service brakes, May 3, 2018
ON MULTIPLE OCCASIONS I HAVE HAD DIFFICULTY WITH STOPPING THE VEHICLE REGARDLESS OF THE WEATHER CONDITIONS. I HAVE HAD MY BRAKES CHECKED REPEATEDLY AND BEEN INFORMED THAT MY PADS, ROTORS, MASTER CYLINDER ARE ALL IN GREAT CONDITION. I HAVE HAD THE BRAKES BLED, BRAKE FLUID CHANGE AND IT HAS NOT RECTIFIED THE ISSUE. ON MORE THAN ONE OCCASION I HAVE EITHER ENDED UP ON THE SIDE OF THE HIGHWAY OR ALMOST HIT ANOTHER VEHICLE TRYING TO STOP. THERE IS NO FOREWARNING AS TO WHEN THIS HAPPENS. THE BRAKE PAD IS EXTREMELY SPONGY AND AT TIMES WHEN BEING PUSHED GOES NEARLY TO THE FLOOR. THIS HAS HAPPENED ON THE STREET, ON THE HIGHWAY, THE WORSE AND MOST SCARIEST INCIDENT WAS DRIVING HIGHWAY 77-SOUTH THROUGH WV, GOING THROUGH THE MOUNTAINS. I HAVE COUNTED 13 INCIDENTS OF THIS OVER THE PAST YEAR. THERE HAVE BEEN MORE INCIDENTS OVER THE SPAN OF 3 YEARS BUT ON EACH PREVIOUS OCCASION I WAS TOLD THAT AIR GETS IN THE BRAKE LINE AND TO PUMP THE BRAKES. THIS CLEARLY HAS NOT ELEVATED THE ISSUE. THE MOST RECENT EVALUATION BY A MECHANIC ASSURED ME THAT MY BRAKES THEMSELVES WERE IN GOOD CONDITION.
Air bags, May 1, 2018
TAKATA RECALL. STILL NO ACTION. CAR WILL BE TEN YEARS OLD SOON AND NOTHING HAS HAPPENED SO I'LL PUT IN TODAY'S DATE.
Power train, Service brakes, Apr 30, 2018
DRIVING THE OTHER DAY I LOST BRAKES AND ALMOST HAD AN ACCIDENT WITH ANOTHER VEHICLE. THE BRAKE LIGHT CAME ON ALONG WITH THE SERVICE LIGHT. WHICH IS STILL ON. DRIVE HOME VARIOUSLY IN LOW GEAR WHEN NEEDED. WHEN IN LOW GEAR I HEARD A CONSTANT GRINDING NOISE. STILL PATIENTLY WAITING ON MY TAKATA AIR BAG REPLACEMENT THRU FORD. THIS VEHICLE IS NEW TO ME AND I HAVEN'T MADE MY FIRST PAYMENT YET. ONLY HAS 40K FOR MILEAGE. AS IS COMMON WITH MOST FORD CATS. I ASKS EXPERIENCED SURGES IN THE VAST. MY LAY CAST WAS AN 04 TAURUS.
Service brakes, Hydraulic, Apr 27, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE PEDAL WOULD ONLY GO THREE QUARTERS OF A WAY DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 14684679. THE APPROXIMATE FAILURE MILEAGE WAS 64,500. *TT
Service brakes, Apr 26, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. AN INDEPENDENT MECHANIC WAS ABLE TO DUPLICATE THE FAILURE, BUT WAS UNABLE TO DETERMINE THE CAUSE. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (STERMAN AND LARKIN FORD IN PITTSBURGH, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000.
Service brakes, Apr 24, 2018
VERY SOFT BRAKES. - THE CAR KEPT EXPERIENCING SOFT BRAKES AFTER THE ABS WOULD ENGAGE OR IF THE CAR HIT A POT HOLE OF SOLID BUMP IN THE ROAD. NOT ALL THE TIMES BUT FAIRLY OFTEN. WE REPLACED THE MASTER CYLINDER IN 2016 AND THE BRAKE PADS RECENTLY AS WELL. IN DEC OF 2017, I WAS GOING ABOUT 25MPH WHILE APPROACHING THE EXIT OF OUR NEIGHBORHOOD. THERE WAS A SMALL PATCH OF ICE & WATER. I WAS BRAKING FOR A STOP WHEN THE CAR CROSSED THE PATCH. THE ABS ENGAGED. FROM THAT MOMENT ON FOR ABOUT 2 WEEKS THE BRAKES WOULD GO TO THE FLOOR BEFORE THEY WOULD SLOW THE CAR TO A STOP. THEN IT CLEARED UP. ON SUNDAY APRIL 22 AROUND 1AM, WE WERE DRIVING THROUGH A TOWN ON OUR WAY BACK FROM PICKING UP OUR SON. IT HAD BEEN RAINING STEADY FOR SEVERAL HOURS. MY HUSBAND WAS DRIVING LESS THAN 35MPH APPROACHING A TRAFFIC LIGHT THAT HAD JUST TURNED YELLOW. HE TRIED TO STOP FOR THE LIGHT. THE ABS ENGAGED BUT THE CAR DID NOT STOP. THE LIGHT TURNED RED BEFORE WE GOT TO THE INTERSECTION BUT THE CAR WAS NOT STOPPING. WE RAN THE RED LIGHT. THE CAR DID FINELY SLOW DOWN TO AN ALMOST STOP BUT WE WERE ALREADY THROUGH THE INTERSECTION. LUCKILY THERE WERE NO OTHER CARS AROUND AT THE TIME BUT FROM THAT MOMENT ON THE BRAKES HAVE BEEN SOFT. AFTER FINISHING OUR TRIP HOME ABOUT 300 PLUS MILES AND GOING TO THE STORE WHERE WE LIVE ABOUT 5 MILES, WE ARE AFRAID OF DRIVING THE CAR ANYMORE. IT TAKES TOO LONG TO STOP AND IF SOMEONE STOPPED QUICKLY WHILE IN FRONT OF US OR IF SOMETHING RAN OUT IN FRONT OF US WHILE DRIVING, WE DON'T BELIEVE WE COULD STOP QUICKLY ENOUGH; SAFELY.
Service brakes, Apr 23, 2018
I HAD TO HIT THE BRAKES REALLY HARD AS SOMEONE PULLED OUT IN FRONT OF ME. MOMENTS LATER THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR. THE HCU IS STUCK. THE BRAKES ARE SOFT AND IT TAKES SIGNIFICANTLY LONGER TO STOP.
Service brakes, Apr 21, 2018
TAKATA INFLATORS: I AM HAVING A VERY HARD TIME BREAKING WHEN I NEED TO BREAK. OVER THE PAST WINTER, I'VE SLID THROUGH SEVERAL RED LIGHTS AND HAD TO BLOW ON MY HORN TO ALERT ON COMING TRAFFIC TO STOP. I'VE BEEN TOLD BY THE SHOPS THAT I SHOULD NOT EVEN BE DRIVING MY CAR. THIS IS VERY DANGEROUS AND OVERWHELMING. IVE CAME OUT OF A LOT OF MONEY ON BREAKS, PADS, MASTER CYLINDER REPAIRS,ETC. AND WOULD JUST LIKE TO BE ABLE TO DRIVE NORMALLY. I HAVE TO PRESS ALL THE WAY DOWN TO STOP MY CAR AT ALL TIMES. MY BREAKS NEVER FEEL NORMAL. THIS HAS BEEN GOING ON FOR A LITTLE OVER A YEAR NOW
Air bags, Apr 11, 2018
WE GOT A NOTICE ON JULY 2016 SAYING WE HAD TAKATA AIRBAGS AND IT HAD A NHTSA RECALL 16V-384. I HAVE CALLED BOTH LOCALLY HERE IN TEXAS AND IN DETROIT AND THEY CONTINUE TO TELL ME THEY DON'T HAVE THE PARTS TO FIX THE CAR. WHEN WILL THEY FIX THIS CAR?
Service brakes, Apr 8, 2018
WHILE APPROACHING AN INTERSECTION, BRAKES WERE APPLIED FOR A RED LIGHT WHICH LOST ALL HYDRAULIC PRESSURE AFTER FRONT RIGHT WHEEL WENT OVER A POTHOLE. TO FULLY STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE PUSHED FULLY TO THE FLOOR. SUBSEQUENT DRIVING SHOWED VIRTUALLY NO RETURN OF HYDRAULIC PRESSURE IN THE BRAKES. THIS OCCURRED WITHIN MONTHS OF HAVING BRAKE PADS, ROTORS, FLUID, AND MASTER CYLINDER INSPECTED BY FORD-BRANDED DEALER.
Service brakes, Apr 5, 2018
INITIALLY, ON A WET CITY STREET AT 45 MPH, THE BRAKES FAILED WITH THE PEDAL GOING TO THE FLOOR. PUMPING THE BRAKE SEEMED TO RESTORE THE BRAKES. SEVERAL WEEKS LATER, TRAVELLING AT 35 MPH ON A DRY CITY STREET, MY BRAKES FAILED AS I APPROACHED A YELLOW TRAFFIC LIGHT. WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, I TRAVELLED THROUGH THE INTERSECTION ON A RED LIGHT. I TOOK A BACK ROAD TO GET BACK TO MY POINT OF ORIGIN AND WAS UNABLE TO STOP FOR ANY OF THE STOP SIGNS. THE MASTER CYLINDER AND THE BOOSTER WERE REPLACED BUT DID NOT SOLVE THE PROBLEM. AFTER WEEKS OF BEING CHECKED OUT BY A FORD DEALER, THE VEHICLE WAS RETURNED TO ME BUT THE BRAKES ARE STILL SOFT AND FEEL UNSAFE. IT SOMETIMES FEELS LIKE THE CAR ACCELERATES AFTER I DEPRESSED THE BRAKE PEDAL BEFORE THE BRAKING KICKS IN. A LONGER STOPPING DISTANCE IS REQUIRED.
Electrical system, Air bags, Engine, Apr 3, 2018
TAKATA RECALL !!!!!!! THE DISPLAY PANEL WARNING LIGHTS COME ON AND GO OFF AT WILL. MOSTLY WHEN ITS HUMID OUTSIDE OR RAINING. THIS IS INCLUDING THE SCARY AIRBAG LIGHT, OIL LIGHT, ENGINE LIGHT. I AM STUCK WITH THE CAR SINCE FORD STATED NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT. HAS NO VALUE. AND I PRAY EVERY DAY IT DOES NOT KILL ME!
Service brakes, Apr 1, 2018
ON THREE SEPARATE OCCASIONS OVER THE PAST 4-5 YEARS, MY BRAKES HAVE GONE "SOFT". THE FIRST TIME WAS THE SECOND I STARTED THE CAR AND BEGAN TO LEAVE MY PARKING SPOT, THE SECOND TIME WAS AFTER I HIT A POT HOLE ON REGULAR STREETS, AND THE 3RD TIME WAS AFTER I HAD TO BRAKE SUDDENLY ON THE HIGHWAY. ALL THREE TIMES IT FELT LIKE I HAD TO PUSH MY BRAKE ENTIRELY TO THE FLOOR TO STOP. THE LAST TIME RESULTED IN SUCH EXTENDED BRAKING TIMES, THAT I HAD TO SWERVE TO AVOID HITTING THE PERSON IN FRONT OF ME. THE FIRST TIME DID NOT LAST VERY LONG, BUT THE OTHER TWO TIMES REQUIRED TIME AND A LOT OF PUMPING THE BRAKES TO MAKE THE BRAKE FEEL NORMAL AGAIN. I HAVE NOT HAD TO TAKE IT IN TO THE MECHANIC AND I DO NOT HAVE INSURANCE OR POLICE REPORTS FOR THE INCIDENTS. I BELIEVE THIS PROBLEM MATCHES THE CURRENT OPEN INVESTIGATION (NHTSA ACTION NUMBER PE16017)
Air bags, Service brakes, Mar 29, 2018
2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE ISSUES EXPERIENCED. *LD THE CONSUMER STATED AT VARIOUS TIMES THE BRAKES HAVE FAILED WITHOUT WARNING. THE BRAKE PEDAL DROPS TO THE FLOOR WITHOUT WARNING. *JS
Service brakes, Mar 23, 2018, crash
INITIAL EXPERIENCE WAS ABS ENGAGING WHILE MAKING A TURN THRU ANTISKID GRAVEL. PEDAL IMMEDIATELY WENT SOFT, LUCKILY NOT ON HEAVY TRAVELED ROAD. RETURNED HOME, DISCONNECTED BATTERY, RECONNECTED AFTER A WHILE, ISSUE SEEMED TO HAVE RESOLVED ITSELF. NEXT INCIDENT WAS 12/9/17 DURING A SNOW EVENT HERE IN NE PA. WHEN I CRESTED A SLIGHT HILL AND APPLIED THE BRAKES TO SLOW FOR STOPPED TRAFFIC. (HIGH TRAVELED ROAD) ABS ENGAGED, PEDAL IMMEDIATELY WENT SOFT. I WAS UNABLE TO CONTROL THE CAR WITH BRAKING, SO I STEERED OFF THE ROAD TO THE RIGHT SHOULDER AREA. TO AVOID STRIKING A OBJECT HEAD ON, (CEMETERY HEADSTONE) I WAS ABLE TO STEER BACK TO THE LEFT, BUT THEN HAD TO AVOID A UTILITY POLE. I WAS CONCERNED A) WITH ELECTRICAL WIRES COMING DOWN, B) AIR BAG DEPLOYMENT SINCE VEHICLE IS ONE AFFECTED BY TAKATA SWITCHES. I AVOIDED THE POLE, BUT ENDED UP STRIKING A SUPPORT GUY WIRE. THIS RESULTED IN OVER $3,000.00 DAMAGE TO FRONT OF VEHICLE, BUT LUCKILY AIRBAGS DID NOT DEPLOY. HOWEVER, HAD THE GUY WIRE NOT STOPPED ME I WOULD HAVE SLID BACK OUT INTO TRAFFIC, AS I WAS ON SNOW COVERED GRASSY SURFACE. VEHICLE NOT DRIVEN AFTER THAT. DEALER LOOKED AT VEHICLE IN JANUARY, NO CODES IN COMPUTER. FLUSHED AND REFILLED BRAKE SYSTEM, HAD NORMAL BRAKING. RECENTLY WENT AROUND SAME CORNER AS INITIAL ENTRY, (EARLY MARCH) PROBLEM IMMEDIATELY RECURRED, PEDAL ALMOST TO FLOOR. AS WITH OTHER POSTERS, PUMPING PEDAL DOES RESTORE SOME BRAKE CAPABILITY, BUT ONLY FOR THAT INSTANCE. PEDAL IS SOFT AGAIN DIRECTLY AFTER. I HAVE SPENT $2,000.00 ALREADY, AND DEALER SAYS EITHER MASTER CYLINDER OR HCU, OR BOTH. SEEMS TO BE HCU BASED ON OTHER COMPLAINTS. CAR HAS 95,XXX MILES. NHTSA NEEDS TO GET ON FORD TO ADDRESS THIS ISSUE PRONTO, BEFORE THERE IS A DEATH. I PURCHASED THIS VEHICLE BASED ON CR REPORTS. I AM NOT HAPPY. IT SEEMS ONCE THEY HAVE YOUR MONEY, THEY DON'T CARE. CAR NOT PURCHASED NEW, HAD LOW MILEAGE, ONE PREVIOUS OWNER.
Service brakes, Mar 22, 2018
ABS MODULE AND HYDROLIC SYSTEM FAILED, COSTLY REPAIRS EXPECTED. DO NOT FEEL SAFE DRIVING CAR.
Service brakes, Mar 18, 2018
WHILE APPROACHING A FOUR WAY INTERSECTION STOP LIGHT AT APPROXIMATELY 20-25 M.P.H. IN A 45 M.P.H ZONE ON A HIGHWAY HEADED INTO THE CITY THE BRAKES WERE APPLIED AND WHILE DOING SO ALSO HIT A POTHOLE SIMULTANEOUSLY. THE BRAKES FAILED TO ENGAGE IN ANY CAPACITY. RELEASED PRESSURE FROM BRAKE PEDAL AND THEN REAPPLIED BRAKES AT WHICH POINT THE BRAKES ENGAGED AND STOPPED THE VEHICLE BUT NOT BEFORE OVERSHOOTING INITIAL PLANNED STOP POINT BY 6-8 FEET INTO THE INTERSECTION. WITH PASSENGER AS WITNESS.PEDAL NOW FEELS FINE AND BRAKES WORK NORMAL. A SIMILAR SITUATION OCCURRED 3-4 MONTHS PRIOR AND AFTERWARDS THE PEDAL FELT SPONGY BUT WENT AWAY ON ITS OWN. AFTER THIS MOST RECENT INCIDENT A WEB SEARCH TURNED UP OTHERS HAVING THIS PROBLEM THAT WAS IDENTIFIED AS A POSSIBLE BAD ABS HYDRAULIC CONTROL UNIT. ACCIDENT WAS AVOIDED BUT COULD HAVE LED TO HITTING VEHICLES ENTERING INTERSECTION. WEB RESULTS ALSO REVEALED THAT SIMILAR INCIDENTS ARE BEING INVESTIGATED BY THE NHTSA.
Air bags, Mar 16, 2018
TAKATA SAFETY RECALL 18S01: I PURCHASED THE VEHICLE 6 MONTHS AGO. I RECENTLY RECEIVED THE DEFECTIVE AIRBAG RECALL NOTICE DATED FEB 2018. TODAY I HAD THE VEHICLE APPRAISED TO SEE IF TRADING IT IN WAS AN OPTION. THE CASH VALUE I WAS QUOTED VS. THE PAYOFF AMOUNT IS OVER $5,000. THE AVAILABILITY FOR REPLACEMENT AIRBAGS ARE ESTIMATED TO BE A YEAR OR MORE & PRIORITY HAS BEEN GIVEN TO DEALERSHIPS LOCATED IN THE SOUTH. I CAN'T SALE THE VEHICLE BECAUSE OF THE DEFECT, BUT I'M BEYOND AFRAID TO CONTINUE DRIVING THE VEHICLE BECAUSE OF THE DEFECT. I'M DISABLED, RECOVERING FROM A RECENT CRANIOTOMY & THE MEDICAL FACILITY IS AN HOUR AWAY. I'M IN NEED OF A SAFE & RELIABLE VEHICLE. FORD MOTOR COMPANY ISN'T OFFERING ANY COMPENSATION (TIMELY REPAIRS, REPLACEMENTS VEHICLE, LOANERS OR EVEN A PARTIAL REFUND TO ASSIST WITH THE TRADE-IN VALUE). MY AUTO INSURANCE COVERAGE CAN'T GET INVOLVED BECAUSE IT'S A RECALL. FORD MOTOR COMPANY HAS INSTRUCTED DEALERSHIPS NOT TO REMOVE THE AIRBAGS BECAUSE THE RISK IS GREATER. I NOW HAVE A VEHICLE THAT (DO TO NO FAULT OF MY OWN) I'VE MADE ALL OF 5 PAYMENTS ON WITH 42 MORE MONTHS OF FINANCING & INTEREST THAT I'M OBLIGATED TO PAY THAT'S PARKED BECAUSE IT CAN'T BE REPAIRED IN A TIMELY MANNER & THAT CAN'T BE SAFELY DRIVEN BECAUSE OF A MANUFACTURER'S PRE-EXISTING CONDITION. WHAT AM I SUPPOSE TO DO WITH THIS VEHICLE NOW??
Air bags, Mar 14, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (JESS FORD OF PULLMAN SOUTH, 2590 GRAND AVE, PULLMAN, WA 99163) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 13, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT COVER WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000.
Air bags, Mar 12, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Mar 9, 2018
BRAKE PEDAL MUSHY GOES TO FLOOR HAD TO HAVE ABS REPLACED TO CORRECT CAR WOULD NOT STOP IN A SHORT DISTANCE ONLY 90000 MILES MECHANIC SAYS IT A PROBLEM WITH A LOT OF FUSIONS 2007-2009 YEARS
Air bags, Mar 7, 2018
IT HAS BEEN A YEAR SINCE I WAS ADVISED OF THE NHTSA RECALL 17V-024. I JUST CALLED THE DEALERSHIP AND THEY STILL DON'T HAVE THE PARTS. DID NOT TAKE MY NAME OR ANY INFORMATION, JUST TOLD ME TO CALL BACK IN A WEEK.
Other or unspecified, Service brakes, Mar 5, 2018
COSUMER OWNS 2009 FORD FUSION. ON FOUR DIFFERENT OCCASIONS VEHICLE LOST SIGNIFICANT BRAKING PRESSURE THAT WAS BELIEVED TO BE CAUSED BY WHEELS HITTING POTHOLES WHICH RESULTED IN SUDDEN DROPPING OF BRAKE PEDAL TO FLOOR, A DECREASE IN RATE OF DECELERATION OF VEHICLE, INCREASE IN STOPPING DISTANCE, AND LOSS OF ABILITY TO CONTROL CAR'S DECELERATION BY INCREASING THE FOOT PRESSURE APPLIED TO THE BRAKE PEDAL. *TT *JS