2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Air bags, Feb 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN LOCAL DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR *TT *TR
Air bags, Feb 26, 2018
TAKATA RECALL -- I HAVE REPEATEDLY CALLED MY LOCAL FORD DEALERSHIP ABOUT HAVING MY AIRBAGS REPLACED AND EACH TIME I'M TOLD THAT FORD DOESN'T HAVE THE PARTS AVAILABLE TO FIX MY VEHICLE. MEANWHILE, I'VE RECEIVED NOTICE AFTER NOTICE ABOUT HOW ANYONE WHO RIDES IN MY PASSENGER SEAT IS AT RISK OF DYING A TRAGIC, PAINFUL DEATH UNTIL MY AIRBAG IS REPLACED, ESSENTIALLY RENDERING MY CAR WORTHLESS IF I CAN NEVER PUT ANYONE IN THE PASSENGER. THERE'S A TOTAL LACK OF TRANSPARENCY AND URGENCY FROM FORD. I NEVER RECEIVE COMMUNICATIONS FROM THEM WITH ANY UPDATES.
Service brakes, Feb 20, 2018
AFTER APPLYING THE BRAKES WITH MUCH FORCE TO STOP SUDDENLY, THE BRAKE PEDAL REMAINS SOFT/SPONGY. THE BRAKE PEDAL HAS REMAINED SOFT/SPONGY SINCE THE EVENT. THE BRAKES STILL WORK AND THERE IS NO WARNING OR INDICATOR LIGHT THAT INDICATING A PROBLEM WITH THE BRAKES. I CHANGED ALL FOUR BRAKE PADS AND THE BRAKE PEDAL REMAINS SOFT/SPONGY. I HAVE HAD TO ADJUST MY STOPPING DISTANCES.
Air bags, Feb 20, 2018
TAKATA RECALL. I KEEP GETTING THE RUNAROUND. THE DEALER TELL ME TO CONTACT THE MANUFACTURER. THE MANUFACTURER SAYS CONTACT THE DEALER. SO WHO IS THE RESPONSIBLE PARTY?
Air bags, Feb 19, 2018
TAKATA RECALL I AM UPSET THAT FORD TELLS ME THAT MY VEHICLE IS INVOLVED IN A RECALL AND SHOULDN'T BE OPERATED WITH ANYONE IN THE FRONT PASSENGER SEAT. I PURCHASED A VEHICLE THAT CANNOT BE SAFELY OPERATED WITH A PASSENGER? THIS IS UNACCEPTABLE. FORD SAYS THAT THEY DON'T HAVE REPLACEMENT PARTS AVAILABLE YET.
Air bags, Feb 19, 2018
TAKATA RECALL - ISSUE STILL NOT REMEDIED AFTER 18 MONTHS OF WAITING FOR NOTICE TO REPLACE DEFECTIVE COMPONENTS! AIRBAG DASH LIGHT IS ON ALL THE TIME.
Air bags, Feb 18, 2018
THE PASSENGER FRONT AIRBAG INFLATOR COULD RUPTURE IF INVOLVED IN CRASH. ISSUE WAS IDENTIFIED IN 2016 AND THERE IS STILL NO REMEDY AVAILABLE.
Air bags, Feb 16, 2018
TAKATA RECALL I RECEIVED A FIRST NOTIFICATION OF THE TAKATA RECALL IN JULY 2016. A SECOND NOTICE WAS RECEIVED IN DECEMBER 2017. TO DATE, THERE HAVE BEEN NO PARTS AVAILABLE; I AM TOLD THERE IS NO LOANER PROVIDED; AND I AM FORCED TO DRIVE A VEHICLE THAT ADMITTEDLY IS UNSAFE. FURTHERMORE, I LIVE IN THE WAR, HUMID CLIMATE CONDITIONS OF FLORIDA. IS FORD REQUIRED TO PROVIDE ALTERNATIVE TRANSPORTATION DUE TO THE SAFETY ISSUES AFTER THIS LONG PERIOD OF TIME.
Service brakes, Feb 14, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND NO FAILURES WERE FOUND. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 82,000.
Service brakes, Feb 13, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 50 MPH, TRAFFIC CAME TO AN ABRUPT STOP. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ADDITIONALLY, THE BRAKE PEDAL BECAME SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT EITHER THE ABS MODULE OR THE ABS CONTROLLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BLAISE ALEXANDER FORD LOCATED AT 2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.
Air bags, Feb 12, 2018
TL* TAKATA RECALL THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (LAKEVIEW FORD IN CONNEAUT LAKE, PA, 814-382-5485) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE AND THERE WAS NO ESTIMATED TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TEN MONTHS AGO. THE DEALER (BOB ROHRMAN SCHAUMBURG FORD, 815 E GOLF RD, SCHAUMBURG, IL 60173) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Service brakes, Feb 2, 2018
WHILE DRIVING STRAIGHT ON AN ASPHALT STREET (NO UNUSUAL ROAD SURFACE CONDITIONS THAT I CAN RECALL) I BRAKED HARD TO AVOID A VEHICLE THAT RAN A STOP SIGN IMMEDIATELY IN FRONT OF ME. SINCE THEN ANY TIME I PRESS ON THE BRAKES THEY ARE SPONGY FOR THE MAJORITY OF THE PRESS DOWN AND THE STOPPING DISTANCE IS INCREASED. THE REDUCED BRAKING OF THE CAR IS EVEN, IT DOESN'T PULL TO ONE SIDE OR THE OTHER. THERE DON'T APPEAR TO BE ANY PROBLEMS WITH THE BRAKES AT THE WHEELS AND THE PROBLEM IS EVIDENTLY SYMPTOMATIC OF A PROBLEM WITH THE ANTI-LOCK BRAKING SYSTEM.
Air bags, Jan 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BROWN'S FORD OF AMSTERDAM (4419 NY-30, AMSTERDAM, NY 12010) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR
Air bags, Jan 25, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (FUTURE FORD LINCOLN, 650 AUTOMALL DR, ROSEVILLE, CA 95661) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 25, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS DETACHED FROM THE CONSOLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DELLEN FORD, 2001 E MCGALLARD RD, MUNCIE, IN 47303) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 22, 2018
TAKATA RECALL--FORD MOTOR COMPANY HAS SUGGESTED THAT NO ONE SHOULD SIT IN THE RIGHT FRONT PASSENGERS SEAT BECAUSE THE AIR BAG WILL NOT DEPLOY IF THERE IS A COLLISION. THE VEHICLE HAS NEVER BEEN IN A COLLISION WHEREBY THE AIRBAG DEPLOYED. FORD MOTOR COMPANY IS DRAGGING THEIR FEET IN GETTING REPLACEMENT PARTS AND HAS NOT OFFERED TO REMOVE THE AIR BAG WHILE WAITING ON PARTS.
Steering, Air bags, Structure, Service brakes, Jan 21, 2018, crash
TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.
Service brakes, Jan 20, 2018, crash
FOR THE LAST FEW MONTHS I HAVE HAD INTERMITTENT PROBLEMS WITH MY BRAKING SYSTEM. MANY TIMES, WHEN I WOULD APPLY THE BRAKES AS I WAS GOING OVER UNEVEN SURFACES OR GRAVEL, THE ABS SYSTEM WOULD ENGAGE AND THE BRAKE PEDAL WOULD LOSE PRESSURE. DURING THIS TIME I WOULD HAVE TO APPLY A MUCH GREATER FORCE TO THE PEDAL TO GET THE CAR TO STOP. ALMOST EVERY TIME THIS WOULD HAPPEN, I WOULD NOT STOP WHERE I WAS INTENDING TO, BUT WOULD GO BY MY INTENDED TARGET. UNTIL TODAY, THIS HAS NOT CAUSED PROBLEMS. HOWEVER, TODAY, I WAS TRAVELING AT A SPEED OF APPROXIMATELY 25MPH AS I WAS GOING DOWN A HILL AND APPROACHING A TURN. AS I WAS APPLYING THE BRAKES THE ABS SYSTEM ENGAGED UNEXPECTEDLY, THE PEDAL LOST ALL PRESSURE AND WENT STRAIGHT TO THE FLOOR, AND THE CAR WAS NOT SLOWING DOWN AT ALL. I LOST CONTROL OF THE VEHICLE, WENT OVER A CURB, HIT AN EMBANKMENT AND FINALLY CAME TO A STOP. I HAD THE VEHICLE LOOKED AT, IMMEDIATELY, BY MY LOCAL MECHANIC. HE TOLD ME THAT THE GENERAL BRAKING SYSTEM SEEMED TO BE IN GOOD WORKING ORDER (PADS, ROTORS, CALIPERS, HOSES, PRESSURE, MASTER CYLINDER, ETC...) HE MENTIONED THAT THIS MODEL OF VEHICLE HAD SOME PROBLEMS WITH THE ABS SYSTEMS AND RECOMMENDED THAT I TAKE IT TO MY LOCAL FORD DEALER. I HAVE AN APPOINTMENT WITH THEM THIS WEEK. IN THE MEANTIME, I RESEARCHED THE ABS ISSUE HE MENTIONED AND FOUND THE OPEN INVESTIGATION INTO EXACTLY MY PROBLEM. THIS IS ANOTHER COMPLAINT SHOWING THAT THIS PROBLEM IS VERY REAL AND QUITE DANGEROUS. NHTSA ACTION NUMBER: PE16017
Air bags, Jan 19, 2018
TAKATA RECALL. RECEIVED RECALL NOTICE 17S01 NHTSA RECALL 17V-024 ON MARCH 2017 AND HAVE NOT RECEIVED ANY FOLLOW UP CORRESPONDENCE FROM THE DEALER. AUTO WAS PURCHASED NEW FROM MARSHAL MIZE IN CHATTANOOGA, TN IN MARCH OF 2009.
Air bags, Jan 18, 2018
STARTING IN 2016 I HAVE CALLED FORD MONTANA DEALERSHIP, CALLED CORPORATE OFFICE, AND FILED COMPLAINT. NO FIX AT DEALERSHIP, NO HELP FROM CORPORATE. NOW 2018, WHEN WILL THIS BE FIXED?
Air bags, Jan 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (LOCATED AT 28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jan 18, 2018, crash
AFTER THE ABS KICKS IN BRAKE PEDAL BECOMES SOFT BRAKE PEDAL GOES TO THE FLOOR BRAKES REMAIN SOFT AFTER ENGAGING ABS
Service brakes, Jan 17, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE CONTACT WAS CONCERNED OF A FUTURE INJURY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE CALIPER AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ABS MODULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS13938410. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Air bags, Jan 17, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WRAY FORD, 2851 BENTON RD, BOSSIER CITY, LA 71111) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND NOT TO OCCUPY THE PASSENGER SEAT. THE MANUFACTURER WAS NOT NOTIFIED DUE TO THE PHONE CALL BEING DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR