2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Structure, Jan 17, 2018
COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU NOT ADDRESS THIS MATTER??? THIS IS A PRETTY BAD SAFETY HAZARD???!!! WHAT IF I WAS IN AN ACCIDENT AND I HAD TO GET OUT OF THE DRIVER DOOR ONLY?? AND/OR THE CAR WAS ON FIRE????? AGAIN.....NO RESPONSE.. PLEASE HELP ANY WAY YOU SEE FIT AND LEGAL...I SO WOULD APPRECIATE AND MANY OTHERS HAVING AND HAD THE SAME DOOR PROBLEM WOULD TOO. TYVM
Air bags, Jan 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAYTOW FORD (4110 INTERSTATE 10 SERVICE RD, BAYTOWN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jan 16, 2018
THE ABS SYSTEM IS FAULTY, THE BRAKES LOCK UP WHEN ON THE LEAST AMOUNT OF ICE OR SNOW AND NOW THE PEDAL REQUIRES PUMPING OR IT WILL GO TO THE FLOOR. IT USED TO CORRECT ITSELF BUT NOW SEEMS TO BE PERMANENT. WHILE I HAVE BEEN ABLE TO STOP THE CAR I AM CONCERNED ABOUT MY SAFETY, WHAT IF IT STOPS WORKING AT ALL? IF CAN HAPPEN FROM ANY SPEED.
Air bags, Jan 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NELSON FORD (201 COMMONWEALTH BLVD W, MARTINSVILLE, VA 24112, (276) 695-2075) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jan 16, 2018
DRIVING 55 MPD, THEN WENT TO TURN AND NO BRAKE RESPONSE AFTER PUSHING PEDAL AFTER ABS ENGAGED, NEARLY WENT OFF THE ROAD, CONTINUED TO HAVE TO PUSH PEDAL ALL THE WAY TO FLOOR TO GET ANY RESPONSE; WENT AWAY AFTER CAR RESTARTED FOR NOW; DEALER SAID NEEDS ABS HYDRAULIC CONTROL UNIT REPLACED
Air bags, Service brakes, Jan 15, 2018
AFTER HITTING A ROUGH AREA ON THE ROAD, MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT NEVER CORRECTED ITSELF. THAT WAS A FEW YEARS AGO AND THE PEDAL STILL GOES TO THE FLOOR EVERY TIME I PRESS THE BRAKES. ALSO, THE DASH WHERE THE AIR BAG IS, IS SEVERELY BUBBLED.
Service brakes, Jan 15, 2018
BRAKE PEDAL WENT TO THE FLOOR WHILE BRAKING. THIS HAPPENED THREE (3) TIMES WHILE THE WIFE WAS DRIVING THE CAR; HAD A HARD TIME STOPPING. TWICE IN 2017 AND ONCE IN 2018. THE EVENTS HAPPENED WHILE TRYING TO STOP FOR A STOP SIGN ON CITY STREETS.
Air bags, Jan 14, 2018
TAKATA RECALL
Service brakes, Jan 14, 2018
TAKATA RECALL. THE BRAKES SEEM TO NOT BE FIXABLE. I HAVE REPLACE BRAKE PADS, MASTER CYNLINDER, FLUSHED OUT BREAK FLUID, BLED BRAKE. BRAKE ARE STILL NOT WORKING PROPERLY. IF I HIT A BUMP AT A PRETTY GOOD SPEED, THE BRAKES GET WORSE AND THEN I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND STILL DOESN'T REALLY SLOW DOWN. I HAVE SPENT A LOT OF MONEY ON GETTING THESE BRAKES REPAIRED AND STILL NOT WORKING PROPERLY. I HIT ON BRAKES TO PULL OVER AND I HIT A BUMP ON THE SIDE OF THE ROAD AND BRAKES STOPPED WORKING PROPERLY AGAIN. I DON'T KNOW WHAT ELSE TO DO. I HAVE HAD FORD DEALERSHIP INSPECT BRAKES AND THEY SAID I NEED TO REPLACE MASTER CYLINDER. I REPLACED IT AND NO CHANGE.
Service brakes, Jan 11, 2018
BRAKE PEDAL IS SOFT AFTER ABS ACTIVATED RESULTING IN UNEXPECTEDLY INCREASED STOPPING DISTANCE. I RECENTLY HAD THE MAST CYLINDER REPLACED TO FIX THIS, BUT THE PROBLEM PERSISTS. AFTER SEVERAL HARD PUMPS OF THE PEDAL, IT'S FIRMNESS IS RESTORED.
Air bags, Jan 11, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCLARTY FORD (3232 SUMMERHILL RD, TEXARKANA, TX 75503) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Structure, Jan 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL COLE FORD LINCOLN AT (606) 329-2120 (2119 GREENUP AVE, ASHLAND, KY 41101) AND GLOCKNER SOUTH POINT FORD AT (740) 894-3673 (155 CO RD 406, SOUTH POINT, OH 45680) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE AIR BAG WARNING INDICATOR ILLUMINATED, INDICATING TO REMOVE OBJECTS NEAR THE PASSENGER SEAT. THE CONTACT ALSO STATED THAT THE GLUE THAT HELD THE DASHBOARD TOGETHER WAS SEPARATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 9, 2018
TAKATA RECALL. I HAVE BEEN TRYING FOR NEARLY 2 YEARS FOR FORD TO RESOLVE THIS INFLATOR ISSUE. I'VE BEEN TOLD MULTIPLE TIMES THE PARTS ARE NOT YET AVAILABLE. I UNDERSTAND THIS IS A VERY LARGE RECALL, BUT 2 YEARS IS UNREASONABLE. I NEED THIS REPAIRED AS SOON AS POSSIBLE.
Air bags, Jan 9, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECIEVED IN JUNE OF 2017. AFTER CALLING THE LOCAL DEALER (CAUSEWAY FORD IN MANAHAWKIN, NJ, 609-597-0033), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR PART AVAILABILITY COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Jan 8, 2018
BESIDES THE RECALL NOTICE 16S26 THE DOOR HANDLES ARE NOT STABLE.. HARD PLASTIC. MY DRIVER DOOR HANDLE BROKE AND I HAD TO PAY OVER 200.00 TO REPLACE IT, COULD NOT GET OUT OF MY CAR.. THE PASSENGER DOORS HAVE TAPE ON THEM FOR SECURITY. CHEAP DOOR HANDLERS. OTHER THAN THAT I LOVE THE VEHICLE.
Service brakes, Jan 7, 2018
HIT PATCH OF ICE AND HAD ABS SYSTEM ENGAGE. IMMEDIATELY AFTERWARDS THE BRAKES BECAME SOFT AND WOULDN'T ENGAGE UNTIL THE PEDAL WAS ALMOST TO THE FLOOR. CAR HAS 70K MILES ON IT.
Service brakes, Jan 7, 2018
ISSUE HAPPENED 4 TIMES IN LAST YEAR AND A HALF. SLIGHT SKID TWICE ON WET PAVEMENT, ONCE ON STONE DRIVEWAY, AND ONCE ON WET METAL SENSOR PLATE LEADING INTO TOLL BOOTH. ALL 4 TIMES WERE AT LOW SPEED. TWO TIMES I WAS TURNING. TWO TIMES I WAS JUST SLOWING TO A STOP. BRAKE PEDAL WENT SOFT AND BRAKING DISTANCE INCREASED. SOFT PEDAL GRADUALLY IMPROVED OVER A PERIOD OF WEEKS, BUT STILL FELT SOFTER THAN IT SHOULD BE AND I QUESTIONED THE RELIABILITY. THE FIRST TIME IT HAPPENED, I TOOK TO A MECHANIC WHO COULDN'T FIND ANYTHING WRONG. THE LAST TIME I TOOK TO A FORD DEALERSHIP, TOLD THEM THE SYMPTOMS, AND ASKED THEM TO CHECK THE HCU FOR THE ABS. THEY TOLD ME THE MASTER CYLINDER WAS SHOT AND HAD TO BE REPLACED AND THEY COULD ONLY CHECK THE HCU AFTERWARDS, WHICH TURNED OUT TO BE FAULTY. SO THEY ENDED UP REPLACING BOTH THE MASTER CYLINDER AND THE HCU. THE BILL WAS $2000 BUT THE BRAKES NOW FEEL LIKE THEY ARE SUPPOSED TO.
Air bags, Jan 4, 2018
I WAS CONTACTED BY MAIL TO TELL ME THERE WAS A RECALL ON MY AIR BAG IN MARCH 2017. THE LETTER STATED THERE IS A CHANCE OF METAL SHARDS DEPLOYING WITH THE AIRBAG. I HAVE CHILDREN THAT RIDE IN MY VEHICLE EVERYDAY. IF THIS COULD BE SOLVED IN A TIMELY MANOR THAT WOULD BE GREAT!
Service brakes, Jan 3, 2018
DRIVING IN LIGHT SNOW APPROX. 20 MPH, STOPPING AT A STOP SIGN PEDAL WENT TO FLOOR AND REMAINED SOFT, PUMPING PEDAL BROUGHT IT UP AGAIN SLIGHTLY BUT STOPPING IS VERY SLOW. AFTER NOT MOVING IT FOR A DAY, PEDAL CAME BACK UP AND SEEMED FINE. SECOND TIME THIS HAS HAPPENED IN 6 MONTHS. IT IS NOW IN THE REPAIR SHOP AS I FEEL IT IS UNSAFE TO DRIVE. MECHANICS HAVE SAID IT IS MECHANICAL EITHER MASTER CYLINDER OR ABS VALVE BUT THERE IS NO TEST TO DETERMINE WHAT THE PROBLEM IS ACCORDING TO FORD MECHANICS. THERE ARE ONLY 73000 MILES ON THE CAR. SEEMS THIS HAPPENS WHEN IT IS WET OR SNOWING AND IT IS RANDOM WHEN IT HAPPENS, HOWEVER ONCE THE PEDAL GOES TO THE FLOOR IT DOES NOT COME BACK UP TO NORMAL UNTIL AFTER THE CAR SITS FOR A DAY. THIS IS A VERY EXPENSIVE REPAIR AND IF IT TURNS OUT TO BE THE VALVE THERE IS A 3 DAY WAIT TO GET THE PART, IN THE MEANTIME I AM FORCED TO RENT A CAR ALSO. I HAVE HEARD THAT FORD IS WELL AWARE OF THIS ISSUE BUT IS NOT ADDRESSING THE SITUATION OR TAKING RESPONSIBILITY FOR POOR DESIGN AND ENGINEERING. IN THE MEANTIME THE CONSUMER IS FORCED TO EITHER PAY FOR THE REPAIR OR GET RID OF AN UNSAFE CAR.
Air bags, Jan 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (COVINGTON FORD, 9101 MARTIN LUTHER KING JUNIOR AVE, COVINGTON, GA 30014) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 29, 2017, crash
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS INVOLVED IN TWO INCIDENTS WHERE THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HAD TO TURN THE VEHICLE TO THE RIGHT TO AVOID ANOTHER VEHICLE THAT RAN A STOP SIGN. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT DRIVER SIDE. THE DRIVER SUSTAINED BACK INJURIES AND THE FRONT SEAT PASSENGER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO SCHOEPP MOTORS (3440 TRIBECA DR, MIDDLETON, WI 53562 (608) 255-7003) FOR REPAIRS, BUT WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. DURING THE SECOND INCIDENT, WHILE DRIVING 55 MPH, THE CONTACT NOTICED A DEER STANDING ON THE SIDE OF THE ROAD. THE CONTACT SLOWED DOWN, BUT THE DEER CHARGED AND COLLIDED WITH THE FRONT DRIVER SIDE OF THE VEHICLE. THE DRIVER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS MISSING AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Dec 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Dec 28, 2017
DURING A BRAKING EVENT ON A SNOWY, SLIPPERY SURFACE, MY ABS WAS ACTIVATED. I WAS SLOWING DOWN FROM ~50MPH TO 0MPH IN ORDER TO MAKE A TURN. AFTER MY ABS ACTIVATED DURING THE INITIAL APPLICATION OF THE BRAKE, MY PEDAL BECAME SOFT AND I CAN NOW PRESS IT ALL THE WAY TO THE FLOOR. DUE TO THIS INCREASED BRAKE PEDAL TRAVEL, IT TAKES ME A SIGNIFICANTLY LONGER DISTANCE/TIME TO SLOW MY CAR DOWN. IF I WERE TO APPLY THE BRAKES NORMALLY, I WOULD NOT BE ABLE TO STOP IN TIME AND COULD END UP IN AN INTERSECTION OR IN AN ACCIDENT. THIS HAS HAPPENED ONCE BEFORE AND MY BRAKES WERE BLED TO 'ADDRESS' THE ISSUE. THE ISSUE NOW HAS REOCCURRED AFTER ANOTHER ABS EVENT. THESE INCIDENTS ARE SIMILAR TO WHAT IS DESCRIBED IN THE OPEN NHTSA INVESTIGATION PE16-017.
Service brakes, Dec 28, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHEN SHE HAD TO ABRUPTLY APPLY PRESSURE TO THE BRAKE PEDAL, THE VEHICLE DID NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. FORD LINCOLN OF COLUMBIA (115 S JAMES CAMPBELL BLVD IN COLUMBIA, TN) DIAGNOSED THE FAILURE, BUT THE RESULTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED IN THE PAST; REPORTED PROBLEM BUT FORD COULDN'T DUPLICATE ISSUE. BUT THE FAILURE RECURRED. SEEMS TO BE A FAILURE WITH THE ABS SENSOR. SLOWING DOWN, HIT BUMPER PRESS SUDDENLY HARDER ON BRAKES ABS PEDAL GOES DOWN TO FLOOR, CAR SPEEDS UP! CURRENTLY CONTACT IS NOT DRIVING THE CAR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *BF*JB
Air bags, Dec 27, 2017
FORD DOES NOT HAVE REPLACEMENTS AND AIR BAG IS PARTIALLY COMING OUT OF PASSENGER SIDE DASH.