2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Sep 17, 2017
BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ON. THIS HAPPENED WHILE ATTEMPTING TO BRAKE INTO A RIGHT TURN ON A CITY STREET AT LESS THAN 10 MPH. NOW BRAKES ARE VERY SOFT AND HAVE TO PRESS TO THE FLOOR TO STOP. I HAD THE BRAKES BLED ONCE AND THE ISSUE SEEMED TO BE FIXED. THE NEXT BUMP WHILE BRAKES WERE PRESSED CAUSED THE SAME ISSUE. I BELIEVE THE HYDRAULIC CONTROL MODULE IS STUCK OPEN AFTER THE ABS ENGAGED.
Service brakes, Sep 16, 2017
ON 3 OCCASIONS MY ANTI-LOCK BRAKE SYSTEM SEEMED TO ENGAGE AND FAIL CAUSING THE ENTIRE BRAKE SYSTEM ITSELF TO FAIL. ONE OCCASION WAS BRAKING OVER A SLICK SURFACE IN A CITY STREET, MY ANTI-LOCK BRAKES ATTEMPTED TO ENGAGE AND THE PEDAL THEN WENT STRAIGHT TO THE FLOOR AND MY VEHICLE HARDLY SLOWED DOWN EVEN 5 MPH. ON TWO OTHER OCCASIONS GOING OVER UNEVEN SURFACES, ONE A HIGH WAY EXIT RAMP, THE OTHER A CITY STREET UNDER CONSTRUCTION. I ATTEMPTED TO BRAKE SO MY SUSPENSION SYSTEM WOULD TAKE LESS OF AN IMPACT, AND BECAUSE OF THE OBJECT I WAS GOING OVER MY ANTI-LOCK BRAKES ENGAGED AND FAILED. ON BOTH OCCASIONS THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND THE VEHICLE HARDLY SLOWS AT ALL. EACH TIME THIS HAPPENS THE BRAKE PEDAL WILL NOT RECOVER FOR APPROXIMATELY 2-3 WEEKS. BY THIS I MEAN THAT I MUST DEPRESS THE BRAKE PEDAL ABOUT 80% BEFORE THE BRAKES WILL ACTUALLY ENGAGE. AFTER THE 2-3 WEEK PERIOD THE BRAKES SEEM TO GO BACK TO NORMAL ON THEIR OWN. ON ALL THREE OCCASIONS MY BRAKE PADS WERE AT LEAST 80% AND THE BRAKE FLUID WAS FULL.
Air bags, Sep 15, 2017
TAKATA RECALL: THIS RECALL WAS ISSUED MORE THAN A YEAR AGO (JUNE, 2016). A REASONABLE AMOUNT OF TIME TO FIX THE RECALL I WOULD IMAGINE TO BE 6-9 MONTHS. IT HAS NOW BEEN 15 MONTHS. I DO NOT FIND THIS REASONABLE. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THAT THERE IS NO FIX AVAILABLE AND NO ETA. HOW LONG DOES A COMPANY HAVE TO COMPLY WITH A RECALL FIX?
Air bags, Sep 13, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SAN TAN FORD, 1429 EAST MOTORPLEX LOOP, GILBERT, AZ 85297) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/06/17 *BF
Service brakes, Sep 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (BOYD BROTHERS FORD, OXFORD, NC, 877-658-0824), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL BACK. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 72,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Sep 10, 2017
WHILE TRAVELING AT APPROXIMATELY 20 MPH ON A GENERALLY STRAIGHT, LEVEL AND DRY PAVED CITY STREET. , I WAS APPLYING THE BRAKES TO GRADUALLY STOP THE VEHICLE APPROACHING A STOPLIGHT. MY RIGHT FRONT TIRE ENTERED A POTHOLE AND I FELT THE ABS ACTIVATE, I RELEASED THE BRAKE, AND THE ABS QUICKLY DEACTIVATED. I THEN PUSHED THE BRAKE PEDAL TO COMPLETE THE STOP, BUT THE PEDAL WENT TO THE FLOOR AND I PUMPED THE BRAKE TO COMPLETE THE STOP. THE ISSUE PERSISTED FROM THAT POINT ON (DRIVING TWO MILES BEFORE PARKING). AFTER PARKING OVERNIGHT THE ISSUE REMAINS, THE CAR WILL STOP BUT THE PEDAL IS SOFT AND NEEDS TO BE PUMPED.
Air bags, Sep 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154 (816) 505-1818) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: CAS-12796536. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *JS
Air bags, Sep 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, PHONE NUMBER: (413) 306-3049) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/2/2017*JS
Service brakes, Sep 2, 2017
AFTER THE ABS IS ACTIVATED THE BRAKE PEDAL GOES TO THE FLOOR. HAS HAPPENED MULTIPLE TIMES AND THE ONLY WAY I CAN GET BRAKE PRESSURE IS TO GET THE ABS TO ACTIVATE BY SLAMMING ON THE BRAKES. I HAVE HAD TO ACTIVATE THE ABS UP TO 6 TIMES TO GET PRESSURE BACK. VERY SCARY THE FIRST TIME IT HAPPENS.
Air bags, Aug 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREEN FORD LOCATED ON, 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504 WHERE IT WAS ADVISED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 29, 2017
TAKATA RECALL: RECEIVED RECALL NOTICE IN MARCH 2017 AND IT IS NOW ALMOST SEPTEMBER 2017 AND NOTHING ELSE HAS BEEN DONE.
Service brakes, Aug 29, 2017
LOSS OF BRAKING AFTER ABS EVENT. I WAS DRIVING DOWN THE ROAD AND I HAD TO MAKE A SUDDEN STOP TO AVOID HITTING ANOTHER VEHICLE. THE ABS SYSTEM ACTIVATED AND THEN THE BRAKES BECAME SPONGY AFTERWARDS. FROM THEN ON, EVEN THE REGULAR BRAKES WERE SPONGY AND WOULD NOT BUILD UP PRESSURE AFTER PUMPING MANUALLY. I CHECKED ON THE INTERNET AND THERE ARE YOUTUBE VIDEOS ON THE SUBJECT AND THERE ARE WEBSITES WITH THIS COMPLAINT. SEEMS TO BE WIDESPREAD. THERE IS ALSO A NHTSA DOCUMENT (ODI RESUME PE 16-017) ON THE SUBJECT. I TALKED TO A FORD DEALER, AND HE SAID THAT TO REPLACE THE HYDRAULIC CONTROL UNIT (HCU) WOULD COST ABOUT $2000. FORD HAS NOT ISSUED A TECHNICAL SERVICE BULLETIN (TSB) OR A RECALL FOR THIS PROBLEM, SO THEY WON'T PAY FOR THE REPAIR. THE REGULAR BRAKES SHOULD WORK EVEN IN THE EVENT OF AN ABS SYSTEM FAILURE, BUT THIS IS NOT HAPPENING; THUS I CANNOT RELY ON MY BRAKES UNLESS THE ABS IS DISABLED. MAYBE I SHOULD PULL THE ABS FUSE.
Service brakes, Aug 28, 2017
HAVE HAD 2 INCIDENTS OF ABS ENGAGEMENT FOLLOWED BY LOSS OF BRAKES, WHERE PEDAL WENT DOWN TO THE FLOOR. FIRST TIME WAS IN FEBRUARY OF THIS YEAR. ROAD CONDITIONS WERE SLICK AND THE CAR SLID SLIGHTLY. ABS WAS ACTIVATED AND THEN THERE WAS LOSS OF BRAKES. HAD THE CAR TOWED TO A LOCAL MECHANIC AND THE WHOLE BRAKE SYSTEM WAS INSPECTED. ALL THAT WAS FOUND WAS SOME AIR IN THE LINES AND BRAKE PRESSURE CAME BACK. ROTORS, PADS, CALIPERS, MASTER CYLINDER WERE FINE. SECOND INCIDENT HAPPENED AUGUST 5TH WHILE GOING ON VACATION. WAS ABOUT AN HOUR FROM HOME WHEN I SLOWED DOWN TO GO THROUGH A TOLL BOOTH. ROAD WAS WET AND I HIT A SLIGHT BUMP GOING THROUGH THE TOLL. AFTER I GOT THROUGH THE TOLL, BRAKE PEDAL SUNK TO THE FLOOR! I THEN EXITED THE TURNPIKE AND HEADED BACK HOME AND DROVE IT BACK AN HOUR WITH NO BRAKE PRESSURE. FORTUNATELY IT WAS EARLY MORNING AND TRAFFIC WASN'T HEAVY. I GOT HOME, SWITCHED ALL OF THE LUGGAGE INTO MY OTHER CAR AND I CALLED A FRIEND WHO WORKS ON CARS AND HE SAID I COULD DROP IT OFF AND HE WOULD LOOK AT IT WHILE WE WERE ON VACATION. WHILE HE HAD IT, THE BRAKE PRESSURE CAME BACK. BUT AGAIN ENTIRE BRAKING SYSTEM WAS INSPECTED AND NOTHING WRONG WAS FOUND. THERE HAS TO BE A GLITCH IN THE ABS. THE FIRST FIVE YEARS I HAD THE CAR, NOTHING LIKE THIS EVER HAPPENED. OTHER ON LINE POSTINGS I'VE READ DESCRIBE SIMILAR SITUATIONS HAPPENING WHEN THE VEHICLE HAS 60,000 OR MORE MILES ON IT. MY VEHICLE IS AT 60,000. FORD NEEDS TO LOOK INTO THIS! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE THEY TAKE ANY ACTION?
Service brakes, Aug 25, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 20 MPH, THE ABS MALFUNCTIONED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE BRAKE PEDAL EXTENDED APPROXIMATELY 3/4 OF THE WAY DOWN. THE VEHICLE LUNGED FORWARD AS IF THE CONTACT HAD COME TO AN EMERGENCY STOP, BUT ONLY MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Air bags, Aug 25, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KEN STOEPEL FORD LINCOLN, LOCATED AT 400 SIDNEY BAKER ST S KERRYVILLE, TX 78028) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT STATED THAT HE DID NOT WANT FORD TO BE EXEMPT FROM REPAIRING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ *TR
Air bags, Aug 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STUCKEY FORD AND SUBARU, 500 BROAD ST, HOLLIDAYSBURG, PA 16648 (814) 695-9862) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND OWNERS WERE TO WAIT FOR A SECOND NOTICE FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (LOCATED IN HUNTSVILLE, AL 35816, PHONE NUMBER: (256) 539-9441) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD NOTIFIED THE CONTACT WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER STATED THAT ANOTHER NOTICE WOULD BE RECEIVED ONCE THE PARTS ARRIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
Air bags, Aug 19, 2017
TAKATA RECALL I HAVE NOT YET HAD THIS REPLACED, AND FEEL IT'S UNSAFE FOR ME TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT DURING OPERATION OF THE VEHICLE.
Service brakes, Aug 18, 2017
WHEN I DRIVE IN THE RAIN OR WHEN I HIT A POT HOLE, MY ABS WILL KICK IN AND I LOSE ANY TYPE OF BREAKING ON MY CAR. THE BREAK PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT DOES NOT MATTER IF IM ON THE HIGHWAY OR THE STREET, AS SOON AS THE ABS KICKS IN I LOSE THE BREAK PEDAL. THIS IS VERY DANGEROUS FOR ME AND MY SON.
Other or unspecified, Aug 17, 2017
THE PEDAL IS SPONGY AND MAKES SOUNDS LIKE AIR IS BEING PUMPED IN AND OUT OF THE BRAKING SYSTEM. THE PEDAL TRAVELS. I HAVE TO PRESS IT TO THE FLOOR TO GET SOME TYPE OF ACTION THAT EVENTUALLY STOPS THE CAR. IF YOU TAKE YOUR CHANCES WITH DRIVING THE CAR, YOU HAVE TO KNOW WELL AHEAD OF TIME WHEN YOU WILL HAVE TO STOP THE CAR IN ORDER TO AVOID CRASHING INTO ANOTHER CAR OR OBJECT. THIS IS A VERY UNSAFE SITUATION.
Service brakes, Aug 17, 2017
THERE IS A MALFUNCTION WITH THE HYDROLIC CONTROL UNIT ANTI BRAKE SYSTEM. THE BRAKES ONLY WORK IF YOU PRESS THE PEDAL COMPLETELY TO THE FLOOR. THE BRAKES DO NOT WORK WHEN PRESSED REGULARLY, THEY MUST BE PRESSED DOWN TO THE FLOOR. THIS CAUSES THE CAR TO NOT STOP WHEN YOU NEED IT TO, RESULTING IN INSTANCES WHERE ONE MIGHT GET INJURED IF NOT FIXED.
Service brakes, Aug 17, 2017
VEHICLE BRAKES GET SPONGY AND LOSE POWER WHILE HAVING FOOT ON BRAKE AND GOING OVER MINOR BUMPS IN THE ROAD..MANY TIMES BRAKE PEDAL WILL GO TO THE FLOOR AFTER HITTING BUMPS..THIS HAS HAPPENED MORE THAN ONCE AND HAS OCCURRED AT VARIOUS SPEEDS...SEEMS TO HAVE STARTED AT ABOUT 85,000 MILES AND ABOVE..I FEEL THEY ARE WAITING FOR SOMEONE TO GET SERIOUSLY INJURED BEFORE THEY LOOK INTO IT.
Service brakes, Aug 14, 2017
BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ILLUMINATED. THIS OCCURRED WHILE ATTEMPTING TO BRAKE AT AN INTERSECTION.
Air bags, Aug 11, 2017
I RECEIVED A LETTER IN MARCH 2017 STATING AIRBAGS NEED TO BE REPLACED BECAUSE OF SAFETY ISSUES. STILL NOT DONE!! THIS IS NOT SAFE FOR MY SON TO BE DRIVING. WHEN WILL THIS BE FIXED.
Service brakes, Aug 11, 2017
BRAKE PEDAL WENT SOFT AFTER ABS WAS ENGAGED. NOW THEY GO SOFT AND ALMOST DOESN'T STOP AND TAKES TWICE THE DISTANCE TO STOP ESPECIALLY AFTER THE ABS ENGAGES BECAUSE OF BRAKING ON WET SURFACE OR BUMPY/ROUGH SURFACE. THIS IS SCARY AND I WOULD LIKE TO GET THIS FIXED BUT IF THERE IS A RECALL I WOULD LIKE TO WAIT UNTIL THE RECALL IS INITIATED. STARTED HAPPENING A FEW YEARS AGO BUT I'VE JUST MANAGED WITH IT SINCE.