2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Nov 30, 2015
AFTER STOPPING ON SLIPPERY PAVEMENT, OR SOMETIMES JUST HITTING A POT HOLE OR BUMP THE BRAKES FAIL. THE NEXT TIME YOU PRESS THE BRAKE PEDAL IT GOES TO THE FLOOR AND HAS TO BE PUMPED UP, JUST TO REGAIN ANY STOPPING POWER. THE BRAKES STAY IN THIS STATE FEELING SOFT AND GOING TO THE FLOOR UNTIL YOU MAKE A VERY HARD STOP FORCING THE ABS TO ENGAGE, SOMETIMES IT TAKES SEVERAL ATTEMPTS BEFORE THE BRAKES RETURN TO NORMAL. WE HAVE THREE FORD FUSIONS IN THE FAMILY, ONE 2008 AND TWO 2009 MODELS, AND ALL THREE OF THEM HAVE HAD THIS ISSUE AT LEAST ONCE. I HAVE ALSO SPOKEN TO OTHER FUSION OWNERS AND EVERY ONE OF THEM HAS HAD THIS BRAKE ISSUE.
Service brakes, Nov 2, 2015
I HAVE A PENDING CASE WITH FORD . THE NUMBER IS CAS-7605243-R8K8V5. BRAKE PROBLEM IS INTERMITTENT. ON SEVERAL OCCASIONS THE BRAKES HAVE GONE SPONGY AND REQUIRE A LOT OF PRESSURE TO STOP THE VEHICLE. THE BRAKE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR AND EVEN THEN THE CAR "SLIPS" SEVERAL FEET BEFORE IT STOPS. ON TWO SEPARATE OCCASIONS I'VE ALMOST HIT A PEDESTRIAN WHO HAS STEPPED OUT INTO THE STREET AT A CROSS WALK. I'VE TAKEN THE CAR TO A DEALERSHIP AND THEY HAVE REPLACED THE MASTER CYLINDER AND BOOSTER. SECOND TIME WAS TOLD THE BRAKES WERE "NORMAL" EVEN THOUGH THE SERVICE MANAGER WAS ABLE TO REPLICATE THE ISSUE. FORD FIXED THIS ISSUE FOR HYBRIDS AND I'VE ASKED MULTIPLE TIME FOR THEM TO LOOK INTO THIS FOR THE CONVENTIONAL FUSIONS. SEE THIS SITE FOR BREAK FIX FOR HYBRID: HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM I'VE WRITTEN TO FORD UNDER THIS CASE NUMBER WITH THE FORD HYBRID LINK AND THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2008/BRAKES/SERVICE_BRAKES.SHTML DOCUMENTING THAT THIS ISSUE IS WIDESPREAD. RESPONSE FROM FORD CUSTOMER CARE MANAGER IS AS FOLLOWS: "MY ROLE AS THE REGIONAL CUSTOMER SERVICE MANAGER IS TO WORK WITH YOU AND YOUR DEALERSHIP TO ENSURE THEY'RE HONORING THE WARRANTY ON YOUR VEHICLE. IF YOU HAVE QUESTIONS ABOUT POTENTIAL REPAIRS ON THE VEHICLE, THOSE WOULD HAVE TO BE ADDRESSED WITH A SERVICE ADVISOR AT THE DEALERSHIP. IF YOU DECIDE TO BRING THE VEHICLE BACK INTO THE DEALERSHIP, PLEASE LET ME KNOW SO I CAN FOLLOW-UP WITH THEM AND SEE IF THERE'S ANY ADDITIONAL ASSISTANCE I CAN PROVIDE AT THAT TIME." I ASKED FOR THIS ISSUE TO BE ESCALATED AND I PROVIDED ALL OF THIS INFORMATION AND DOCUMENTATION THE MANAGER'S SUPERIOR. HE CONFIRMED HE RECEIVED MY EMAIL AND HAS DONE NOTHING! THIS ISSUE NEEDS TO BE INVESTIGATED/ ADDRESSED BEFORE A SERIOUS ACCIDENT OCCURS.
Electrical system, Exterior lighting, Oct 20, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO FULLY ILLUMINATE. THE SOCKET PREMATURELY RUSTED AND CAUSED AN INTERNAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 1/12/16 *CN
Structure, Other or unspecified, Oct 11, 2015
INSIDE DOOR HANDLES BRAKE AND DOORS CAN NOT BE OPENED FROM THE INSIDE!!! ALSO DOORS WILL NOT LOCK AFTER THE HANDLE BRAKES.
Service brakes, Aug 19, 2015
REPAIRS AND REGULAR MAINTENANCE ON VEHICLE HAVE ONLY BEEN DONE BY FORD DEALERSHIP MECHANICS. HAVE NEVER TAKEN IT ELSEWHERE UNTIL NOW. I HAVE A BINDER OF EVERY REPAIR AND ISSUE WITH MY VEHICLE. TOOK VEHICLE UP TO DEALERSHIP TO GET LOOKED OVER FOR ANY ISSUES, WARRANTY WAS ABOUT TO EXPIRE. ISSUES WERE A LEAK OF MY POWER STEERING HIGH PRESSURE LINE, OIL LEAK, AND COOLANT LEAK. GOT FIXED, HEADED HOME, HAD TO SLAM ON BRAKES ON 60MPH HIGHWAY DUE TO DEBRIS IN THE ROAD LOST FROM A TRAILER IN FRONT OF ME, DID CALL POLICE. AFTER THAT BRAKES FELT MUSHY. CALLED DEALERSHIP, WAS TOLD MUST BE AIR IN LINE AND TO PUMP BRAKES. WORKED. BRAKES FELT STIFF AGAIN. JUNE 2015 DRIVER ON PARENTS DIRT ROAD, SLID A LITTLE ON LOOSE GRAVEL, ABS KICKED IN, BRAKES WENT TO THE FLOOR, WENT THROUGH INTERSECTION, COULDN'T STOP. LUCKY IT WAS RURAL ROAD, LOW TRAFFIC. PUMPED BRAKES TO RE PRESSURE, AFTER FINALLY BEING ABLE TO STOP. BRAKES FROM THEN ON STAYED MUSHY. TOOK TO FORD MECHANICS ON JULY 16, 2015 AND WAS TOLD BRAKES WERE FINE. COULD FIND NOTHING WRONG. BRAKES STILL GO ALMOST TO FLOOR BEFORE BRAKING ENGAGES. SLID ON GRAVEL AND THROUGH SAME INTERSECTION. LUCKY AGAIN. TOOK TO ANOTHER MECHANIC, IT'S THE HYDROLIC CONTROL UNIT (HCU). WAS TOLD FORD ONLY HAD TWO NEW UNITS LEFT IN ENTIRE COUNTRY $800 PART, BEST BET JUNK YARD USED AROUND $100. WAS ALSO TOLD FORD HAS DISCONTINUED THE PART BUT THERE IS NO OTHER ALTERNATIVE REPLACEMEMT. 100% FACTORY DEFECT, NOT USAGE. NEIGHBOR WITH 08 FORD FUSION SEL 85,000 MILES HAD SAME ISSUE. GOOGLE SEARCH SAYS I AM NOT ALONE EITHER.
Fuel/propulsion system, Aug 18, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 16 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Latches/locks/linkages, Aug 18, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK OR LOCK. WHEN PULLING THE LATCH FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT OPEN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Service brakes, Jul 30, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Engine, Jun 29, 2015
MY DAUGHTER WAS DRIVING HER 2009 FORD FUSION TO COLLEGE ORIENTATION IN MANKATO, MN. THE CAR WENT INTO "LIMP" MODE ON THE HIGHWAY DUE TO A DEFECTIVE THROTTLE BODY ASSEMBLY AND ULTIMATELY STOPPED RUNNING. THE ISSUE SURROUNDING FORD'S LACK OF COMMITMENT IS THAT THE THROTTLE BODY DEFECT IS A KNOWN ISSUE; REFERENCE CONSUMER SATISFACTION PROGRAM 13N03. THE SERVICE MANAGER AND FORD CUSTOMER SERVICE SAID MY CAR DID NOT FALL WITHIN THE PARAMETERS OF THE REPLACEMENT PROGRAM. I HAVE A CASE NUMBER FROM FORD INVOLVING THE DEFECTIVE THROTTLE BODY, BUT NOBODY HAS FOLLOWED UP WITH ME AND I ASSUME THE CASE IS CLOSED. THE SERVICE MANAGER SAID HE DID NOT KNOW WHY MY CAR WOULD NOT BE COVERED SINCE IT'S THE SAME DEFECT THAT'S ADDRESSED BY THEIR CUSTOMER SATISFACTION PROGRAM.
Structure, Latches/locks/linkages, Jun 22, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN
Structure, Latches/locks/linkages, Jun 22, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Latches/locks/linkages, Jun 11, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR DUE TO A FAULTY INTERIOR DOOR HANDLE. THE CONTACT STATED HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,835. MA 08/11/15
Air bags, May 28, 2015, crash
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Air bags, Vehicle speed control, May 28, 2015, crash
TL* THE CONTACT OWNED A 2009 FORD FUSION. WHILE AT A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 7/20/15*CN UPDATED 10/17/2017*CN
Other or unspecified, May 23, 2015
I WAS LEAVING A PARKING LOT AND MADE A RIGHT-HAND TURN AND THE DRIVER'S SIDE DOOR FLEW OPEN. I CLOSED THE DOOR AND IT LATCHED BUT WHEN I PARKED THE CAR IN MY GARAGE I WAS UNABLE TO CLOSE THE DOOR SO THE BATTERY WENT DEAD.
Air bags, May 21, 2015
MY DASH BOARD IS SEPARATING FROM THE AIR BAG.. VERY SCARY... ALSO MY DOOR HANDLE IS BROKEN... I CAN NO LONGER LOCK THE FRONT DRIVER SIDE DOOR SO I AM NEVER REALLY SAFE IN MY CAR... I THINK THE DASH BOARD SHOULD BE A RECALL CAUSE I KNOW THE FORD PLACE GETS COMPLAINTS ALL THE TIME FOR IT HAPPENING TO PEOPLE ALL AROUND. IT'S NOT OUR FAULT THE DASH BOARD IS DOING THAT, AND THERE IS NOTHING WE COULD HAVE DONE TO PREVENT IT. IT VERY UNSAFE. THEY SHOULD WANT TO MAKE UR CUSTOMERS HAPPY...
Electrical system, Engine, May 20, 2015
SMART JUNCTION BOX AND TRANSMISSION HAVE BEEN REPLACED. IT'S A NEW CAR WITH 37000 MILES .
Other or unspecified, May 13, 2015
THE THROTTLE BODY ARE STUCK OPEN REDUCING POWER.
Air bags, Vehicle speed control, May 12, 2015, crash
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE SIDE OF A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED TO 40 MPH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000.
Structure, Apr 28, 2015
THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR
Electrical system, Apr 26, 2015
WHILE USING THE DRIVER'S SIDE DOOR LATCH TO EXIT MY VEHICLE, THE LATCH (PLASTIC) BROKE. I AM NO LONGER ABLE TO LOCK THE DRIVER'S SIDE DOOR AUTOMATICALLY USING THE OTHER DOOR LOCKING FEATURES ON THE CAR OR FROM THE KEY FAUB. *TR
Steering, Wheels, Apr 13, 2015
MY VEHICLE HAS HAD MULTIPLE TIRE PRESSURE SENSOR ISSUES. ALL 4 HAVE BEEN REPLACED ONCE AND TWO HAVE BEEN REPLACED TWICE IN THE COURSE OF 9 MONTHS. ONE TIME THE SENSOR BECAME LOOSE AND BEGAN CLUNKING AROUND INSIDE THE RIM. IT WAS ONLY AN EXPENSIVE ANNOYANCE UNTIL YESTERDAY. WHILE DRIVING AT 65 TO 70 MPH ON A 4 LANE INTERSTATE HIGHWAY, THE TIRE PRESSURE SENSOR BROKE OFF. AT THAT TIME IT BEGAN TO SPIN AROUND WITHIN THE WHEEL WELL/RIM. THIS CAUSED A VIOLENT VIBRATION IN THE STEERING OF THE VEHICLE AND MADE IT IMPOSSIBLE TO KEEP GOING STRAIGHT WITHOUT SLOWING TO 50MPH. THIS WAS A BACK TIRE AND I SHUTTER TO THINK OF WHAT WOULD HAVE HAPPENED HAD IT BEEN IN THE FRONT. FORD MOTOR COMPANY DOESN'T HAVE A KNOWN ISSUE OR RECALL FOR THIS PROBLEM. I AM AT THE POINT WHERE I WON'T TRANSPORT MY CHILDREN IN THE VEHICLE BECAUSE OF THIS FEAR OF LOSING ALL CONTROL OF STEERING. I ALSO WONDER WHAT WOULD HAVE HAPPENED IF I WAS BREAKING AT THE EXACT MOMENT IT BROKE AND EFFECTED STEERING. THIS ISSUE IS A SAFETY HAZARD AND I CAN SEE GREAT BODILY HARM OR DEATH RESULTING FROM SIMILAR SITUATIONS. *TR
Vehicle speed control, Engine, Apr 3, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE CONTACT BELIEVED THE FAILURE MIGHT BE RELATED TO A RECENT CRASH THAT OCCURRED; HOWEVER, THIS WAS NOT CONFIRMED BY THE DEALER. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.
Steering, Mar 6, 2015
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Steering, Mar 6, 2015
WHILE ATTEMPTING TO MAKE A U-TURN TO THE LEFT THE STEERING SUDDENLY FOUGHT AGAINST ME IN THE MIDDLE OF THE TURN AND TRIED TO STRAIGHTEN ITS SELF OUT. I'M A BIG GUY AND HELD THE STEERING WHEEL, BUT SOMEONE WITH LESS STRENGTH WOULD HAVE LOST CONTROL AND CRASHED. *TR