2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints

1,022 reports, newest first.

  1. Service brakes, Dec 27, 2012

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKES, HE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE REAR BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 69,000. THE VIN WAS UNAVAILABLE.

  2. Air bags, Structure, Nov 27, 2012, crash

    THIS VEHICLE WAS TRAVELING IN THE RIGHT LANE WHEN IT WAS RUN OFF THE INTERSTATE AT 75-80 MPH, IT WENT OFF THE RIGHT SHOULDER, CAME BACK INTO THE RIGHT LANE, WENT INTO A SPIN, WENT OFF THE ROADWAY AT THE LEFT SHOULDER AND ROLLED OVER 1-2 TIMES IN THE MEDIAN BEFORE STRIKING THE INTERSTATE DIVIDING CABLE WHICH PREVENTED THE VEHICLE FROM ENTERING THE ONCOMING LANES OF TRAVEL. THE DRIVER AND PASSENGER WERE BUCKLED IN, AND THERE WERE TWO DOGS AS PASSENGERS. ONE OF THE DOGS WAS EJECTED. NO AIRBAGS DEPLOYED!!!! *TR

  3. Power train, Electrical system, Engine, Sep 10, 2012

    WHEN DRIVING AT A NORMAL SPEED, THE IDLE OF THE CAR QUICKLY DROPS AND YOU ARE UNABLE TO MAINTAIN YOUR SPEED. YOU IMMEDIATELY ARE FORCED TO STOP THE CAR, TURN IT OFF AND LET IT SIT TO RESET IT'S SELF WHERE EVER ON THE ROAD YOU ARE. THIS HAS HAPPEN RANDOMLY LAST FEW WEEKS. JUST A FEW DAYS AGO IT GOT INCREASINGLY WORSE. WAS ENTERING HIGHWAY OFF AN EXIT TRYING TO MERGE. WAS UNABLE TO GET THE SPEED BECAUSE THE IDLE DROPPED. LUCKILY HAD JUST ENOUGH TIME TO GET TO SHOULDER TO SIT AND WAIT. HAD IT BEEN FEW SECONDS LONGER WOULD OF MERGED WITH HIGHWAY TRAFFIC AND THEN CAR WOULD OF CAME TO A QUICK HALT. THE DIAGNOSIS TO THIS PROBLEM THE THROTTLE BODY WENT BAD. *TR

  4. Seat belts, Aug 22, 2012, crash

    I WAS AT A STOP LIGHT IN FRESNO, CA. ANOTHER VEHICLE HIT ME FROM BEHIND AT A UNSAFE SPEED. HIS VEHICLE PUSHED ME ACROSS INTERSECTION. BUT THE SEAT BELT DID NOT TIGHTEN OR HOLD MYSELF OR MY DAUGHTER BACK. I HIT THE WINDSHIELD OR PANEL I BELIEVE AND CUT MY EYELID, RESULTING IN 8 STITCHES AND AN ORBITAL FRACTURE. MY DAUGHTER WAS IN THE PASSENGER SIDE SHE BENT OVER AND HER LEGS BUCKLED UNDER SEAT. I JUST FEEL THAT THE SEATBELT SHOULD OF RESTRAINED US. *TR

  5. Structure, Jul 17, 2012

    THE CHROME ON THE INSIDE DRIVER DOOR HANDLE IS PEELING AND SEVERELY CUT MY FINGER. *TR

  6. Structure, Jul 1, 2012

    FRONT DRIVERS SIDE DOOR INTERIOR RELEASE FAILED. DOOR CANNOT BE OPENED OR LOCKED FROM THE INSIDE. *TR

  7. Steering, Air bags, Jun 26, 2012, crash

    TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, HE ATTEMPTED TO PASS ANOTHER VEHICLE AND THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CROSSED OVER THE HIGHWAY, CRASHING INTO A MOUNTAIN SIDE. WHEN THE AUTHORITIES ARRIVED, THE STEERING WHEEL REMAINED SEIZED. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

  8. Vehicle speed control, Jun 21, 2012, crash

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WAS ENTERING A PARKING SPACE AT 10 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT CRASHED INTO A RAIL AND THE VHEICLE WAS DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A AUTO BODY REPAIR SHOP. THE DEALER WAS NOTIFIEDOF THE ISSUE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER FOR INSPECTION OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

  9. Engine, Jun 1, 2012

    I WAS DRIVING TO THE DEALER TO HAVE THEM CHECK A TAPPING SOUND COMING FROM THE ENGINE THAT I HAD HEARD EARLIER THAT DAY. I MADE IT ABOUT 5 MILES FROM HOME, AND THE ENGINE HAD BLOWN, NO WARNING LIGHTS, NOTHING OTHER THAN THE SOUND THAT HAD JUST OCCURRED THAT MORNING. NOW I HAD MADE IT ABOUT 90K AFTER THE NEW ENGINE WAS INSTALLED (NOW AT 139000), AND AGAIN THE ENGINE HAS BLOWN. THIS TIME IT WAS A LITTLE WORSE, THE CAR HAD A SUDDEN INCREASE OF POWER, AND THEN ALL THE SUDDEN THERE WAS A LOUD BANG, AND A CLOUD OF WHITE SMOKE FOLLOWED BY SMOKE COMING FROM THE HOOD AND THE REAR OF THE CAR. WHEN I PULLED ONTO THE SHOULDER I LOOKED UNDER THE CAR AND SAW A PIECE OF THE ENGINE FALL OUT AND THEN ALL OF THE OIL AS WELL. I TAKE VERY GOOD CARE OF EVERY VEHICLE I OWN, THE FIRST TIME IT HAPPENED THE DEALERSHIP TOLD ME IT LOOKED LIKE I HADN'T CHANGED MY OIL EVER. IT WAS JUST A SLUDGE. *TR

  10. Service brakes, May 15, 2012

    WHILE DRIVING ON THE EXPRESSWAY THE REAR BRAKES SEIZED. WHEN I PARKED THE CAR THE REAR BRAKES WERE OMITTING A FOUL ODOR AND THE REAR WHEEL RIMS WERE SCALDING HOT TO THE TOUCH. I TOOK THE VEHICLE IN TO THE DEALERSHIP WHO SAID THE SPRINGS IN THE CALIPER STUCK REQUIRING NEW BRAKE PADS, THE DISCS TO BE MACHINED AND A LUBRICATION OF ALL INTERNAL COMPONENTS. THE DEALERSHIP STATED IT IS A MAINTENANCE ISSUE DESPITE BEING SOLELY MAINTAINED BY THE DEALERSHIP AND THERE IS NO NOTICE IN THE OWNERS MANUAL OR SERVICE AS TO LUBRICATING THE INTERNAL BRAKE COMPONENTS. *JS

  11. Structure, May 13, 2012

    AFTER PARKING MY CAR I PULLED MY DOOR HANDLE TO GET OUT OF MY CAR, WHEN MY DOOR HANDLE BROKE. THE PLASTIC IS POOR QUALITY AND SNAPPED LEAVING MY HANDLE NEARLY HANGING BY A FEW PIECES. THIS IS A VERY COMMON PROBLEM EVEN SO AS MUCH THAT WHEN CALLING FORD TO GET IT REPAIRED THEY LAUGHED AT ME CITING IT HAS HAPPENED WITH MANY OTHER PEOPLE. SEEING AS THERE ARE SEVERAL OCCURRENCES OF AN UNANTICIPATED PROBLEM WITH THIS VEHICLE I WOULD LIKE TO RECOMMEND THAT THIS BECOME A TSB. *TR

  12. Latches/locks/linkages, Mar 19, 2012

    BOTH FRONT AND REAR INTERIOR DOOR HANDLES HAVE FAILED. I AM UNABLE TO EXIT THE VEHICLE WITHOUT LOWERING THE WINDOW AND OPENING FROM EXTERIOR. THERE IS NO VISIBLE EVIDENCE THEY HAVE FAILED, THEY HAVE JUST STOPPED WORKING. YOU CAN CONVINCE THE REAR TO WORK IF YOU PULL THE HANDLE AND LOCK THE SAME TIME. IF I WERE TO BE INVOLVED IN AN ACCIDENT, AND THE POWER FAILED, I WOULD BE UNABLE TO EXIT THE VEHICLE AT ALL. THIS VEHICLE IS 3 YEARS OLD WITH 47,000 MILES AND IS NOW A POTENTIAL DEATH TRAP. THE DEALER SAYS IT IS NOT COVERED, AND I WOULD HAVE TO PAY FOR REPAIRS. I AM CONSIDERING LEGAL ACTION, ANY VEHICLE THAT IS INESCAPABLE SHOULDN'T BE ON THE HIGHWAYS. WORST OF ALL, A QUICK SEARCH SHOWS THIS TO BE AN ABUNDANT PROBLEM WITH FUSIONS FROM 2006 ON. THERE ARE NUMEROUS BLOG ON THIS SUBJECT ALONE. I AM AFRAID TO TRANSPORT MY FAMILY IN THIS VEHICLE AND HAVE RECEIVED NO HELP! *JS

  13. Tires, Jan 26, 2012

    TL* THE CONTACT OWNS A 2009 FORD FUSION EQUIPPED WITH CONTINENTAL CONTIPROCONTACT TIRES, SIZE P205/60/R16. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, BOTH PASSENGER SIDE TIRES BLEW OUT. THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR SHOP, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE RIMS AND BOTH TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

  14. Steering, Service brakes, Hydraulic, Jan 24, 2012

    WELL WHAT CAN I SAY MY LIFE FLASHED BEFORE MY EYES I ALL MOST CRASHED MY BRAKES FAILED TO WORK ABOUT 1 INCH FROM BRAKING I KNEW I WAS NOT BRAKING AT ALL. I TURNED OFF THE CAR WHILE ON 39MPH AND I PULLED THE EMERGENCY BRAKE I HAVE A FORD FUSION 2009. I NOW KNOW HOW FAST I CAN LOSE MY LIFE. *TR

  15. Structure, Dec 12, 2011

    DRIVER SIDE INTERIOR DOOR HANDLE BROKE MAKING IT DIFFICULT TO EXIT VEHICLE. *TR

  16. Vehicle speed control, Sep 12, 2011

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CAME TO A STOP AFTER APPLYING PRESSURE TO THE BRAKES SEVERAL TIMES. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION AND IN ORDER TO STOP THE VEHICLE, THE GEAR WAS SHIFTED INTO NEUTRAL IN COMBINATION WITH THE BRAKE PEDAL ENGAGED FORCEFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE COULD POSSIBLY BE RELATED TO THE DRIVER'S SIDE FLOOR MAT. THE CONTACT WAS IN DISAGREEMENT WITH THE DEALER AND PLANNED TO NOTIFY THE MANUFACTURER CONCERNING THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 11/03/11*LJ UPDATED 11/16/11

  17. Tires, Aug 3, 2011

    I WAS DRIVING SOUTH ON I-495 OUTSIDE OF BOSTON ON CLEAN PAVEMENT ON A HOT, SUNNY DAY WHEN MY RIGHT FRONT TIRE BLEW OUT. I DID NOT HIT ANYTHING. THE TIRE WAS DESTROYED, AND I HAD TO REPLACE IT. THE TIRE HAD 16,300 MILES AND GOOD TREAD. *KB

  18. Other or unspecified, Jul 28, 2011

    DRIVER INNER DOOR HANDLE WAS NOT RETURNING; DOOR WOULD NOT LOCK WITH REMOTE. BROKEN DRIVER DOOR HANDLE, SAME DESIGN AS FORD 150 TRUCKS, WHICH ALSO BREAK.

  19. Electrical system, Electronic stability control (ESC), May 6, 2011, fire

    THERE'S WAS A FIRE THAT STARTED ON ELECTRICAL WIRING LEADING TO MY RIGHT FRONT WHEEL ON MY 2009 FORD FUSION SE V6 I THINK IT WAS CAUSE BY THE CRUISE CONTROL SYSTEM THAT FORD HAS BEEN HAVING PROBLEM WITH I WAS DRIVING ON THE INTERSTATE WHEN THE FIRE HAPPEN THE MINNEAPOLIS FIRE DEPT TOLD ME TO HAVE IT INSPECTED AT A FORD DEALERSHIP. *TR

  20. Service brakes, Hydraulic, Mar 21, 2011

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 60 MPH, HE APPLIED PRESSURE TO THE BRAKES AND THEY FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DEVICE THAT KEPT THE WHEELS FROM LOCKING HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 25,000. UPDATED 05/04/11 *BF UPDATED 05/09/11

  21. Air bags, Mar 2, 2011, crash

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT FELL ASLEEP WHILE DRIVING AND WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNSURE OF THE EXACT SPEED THE VEHICLE WAS TRAVELING DURING THE FAILURE. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.

  22. Visibility, Feb 1, 2011

    2009 FORD FUSION WINDSHIELD CRACK WITH OUT BEEN HIT BY ANY FOREING OBJECT. ITS THE FIRST TIME IT HAPPEN. CRACK KEEPS GROWING AND IS GETTING UNSAFE TO DRIVE. GOING TO BRING CAR TO THE DEALER THEY WANT TO INSPECT IT. AFTER SEEN YOUR WEB SITE WITH SO MANY COMPLAINT FOR THE SAME ISSUE I THINK FORD SHOULD REPAIR ALL THIS DEFECTIVE WINDSHIELDS. *LN

  23. Other or unspecified, Jan 29, 2011

    THE DRIVER OF A 2009 FUSION, 4 CYLINDER SE WAS DRIVING ON THE FREEWAY AND HAD TO ACCELERATE DUE TO MERGING TRAFFIC. THE ACCELERATOR STUCK AND THE CAR CONTINUED TO GAIN SPEED EVEN WITH THE FOOT BEING HARD PRESSED ON THE BRAKES. THE DRIVER CALLED HIS FATHER, WHILE DRIVING`, WHO RECOMMENDED HE TURN THE KEY OFF ON CLICK TO AVOID LOCKING THE STEERING WHEEL. THE DRIVER WAS ABLE TO GET THE CAR TO THE SIDE OF THE FREEWAY AND WAS UNABLE TO START THE VEHICLE AND AAA WAS CALLED TO TOW THE VEHICLE. THE DRIVER'S FATHER LOOKED UP THIS TYPE OF UNCONTROLLED ACCELERATION ON THE INTERNET AND READ ABOUT MATS CAUSING THE PEDAL TO STICK. A MAT WAS RECENTLY PUT BACK IN THE CAR. THE DRIVER VERIFIED THAT THE MAT HAD CAUSED THE PEDAL TO STICK, IT SPRUNG BACK, AND THE CAR WAS ABLE TO START AFTER REMOVING THE MAT THE DRIVER DROVE IT HOME WITHOUT INCIDENT. THIS WAS A POENTIALLY VERY SERIOUS SITUATION DUE TO HIGH SPEED AND CONTINUING TO INCREASE IN SPEED. THE DRIVER COULD HAVE TURNED OFF THE CAR WITH THE RESULT OF THE STEERING WHEEL GETTING LOCKED CAUSING A HIGH SPEED UNCONTROLLED VEHICLE. THE DRIVER HAD HIS TWO SONS, AGE 5 AND 3 WITH HIM. THIS SCARED THE HELL OUT OF THE DRIVER AND THE FATHER. FLOOR MAT INFO FROM UNDERSIDE OF MAT: 6E5J-5413087-AAW FD >TPE< 524 FUSION IS ON THE TOP OF THE MAT. *LN

  24. Seats, Jan 11, 2011

    WE RECENTLY BOUGHT A 2009 FORD FUSION AND SO FARE WE LOVE THE CAR, BUT WE BOTH AGREE THAT THE HEAD REST SHOULD BE A LOT STRAIGHTER LIKE THE PERSON IN THE REPORT ODI CASE NUMBER: 10266857. WE BOTH HAVE BACK AND NECK PROBLEMS AND IF THE HEAD REST WAS A LITTLE STRAIGHTER I THINK IT WOULD SOLVE ALOT OF MY WIFE'S PROBLEM. WITH MY PROBLEM IT WOULD MAKE A LITTLE BETTER BECAUSE I HAVE A MORE SERIOUSLY ACCIDENT. I HAVE SPOKEN TO THE FORD DEALERSHIP WHERE WE BOUGHT IT FROM AND THEY SAY THAT CAN DO NOTHING FOR US. I SAID WHY CAN'T YOU RIGHT A REPORT UP AN SEND IT TO FORD COMPLAINT OFFICE AND SEE WHAT THEY CAN DO IN THE FUTURE, OR THEY MAY SUGGEST TO YOU HOW TO ADJUST THE HEAD REST. THEY SAID THERE IS NOTHING WE CAN DO AND FORD WILL NOT DO ANYTHING FOR US. OUR CAR IS A V6 (3 LITER) ENGINE WITH AWD. IT GETS VERY GOOD MILEAGE AN HANDLES EXCELLENT IN THE CITY AND HIGHWAY. *TR

  25. Seats, Jan 7, 2011, crash

    I WAS A PASSENGER IN A 2009 FORD FUSION SEDAN. I AM A STATE EMPLOYEE AND I WAS TRAVELING WITH A COWORKER, WHO WAS DRIVING. WE WERE LEGALLY STOPPED AT AN INTERSECTION WAITING FOR THE VEHICLE IN FRONT OF US TO TURN LEFT. WE WERE REAR-ENDED BY A HIT AND RUN DRIVER ESTIMATED BY POLICE ON THE SCENE TO HAVE BEEN TRAVELING AT 50 MPH. THE MAJORITY OF THE IMPACT WAS ON THE REAR PASSENGER SIDE. WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. UPON IMPACT, I WAS THRUST FORWARD, THEN BACKWARD, AND THE SEAT BACK BROKE. I WAS IN A RECLINING POSITION AFTER THE ACCIDENT. I HAVE BEEN DIAGNOSED BY TWO NEUROLOGISTS AS HAVING POST CONCUSSION SYNDROME, TRAUMATIC BRAIN INJURY, AND VESTIBULAR DYSFUNCTION AS A DIRECT RESULT OF THE ACCIDENT. AN INVESTIGATOR HIRED BY MY ATTORNEY CONCLUDED UPON INSPECTION OF THE CAR THAT THE SEAT BACK SHOULD NOT HAVE FAILED. I WAS SEATED PROPERLY WITH BOTH FEET ON THE FLOOR AND I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT. *TR