2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Vehicle speed control, Jan 5, 2011
TL*THE CONTACT OWNS A 2009 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT SHE APPLIED PRESSURE TO THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING FOLLOWED BY A LOUD POPPING NOISE. SHE ATTEMPTED TO PLACE THE VEHICLE INTO NEUTRAL GEAR AND PULLED THE EMERGENCY BRAKE, AFTER DRIVING FOUR MILES SHE WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND SHUT IT OFF. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 13,920.
Vehicle speed control, Dec 28, 2010
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT PLACED THE TRANSMISSION LEVER INTO NEUTRAL AND SHUT OFF THE VEHICLE. SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE AT A VERY LOW SPEED UNTIL SHE REACHED HOME WHEN SHE BEGAN TO SMELL SMOKE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING AN INVESTIGATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 5,781 AND THE FAILURE MILEAGE WAS 5,773. UPDATED 05/05/11
Vehicle speed control, Aug 10, 2010
2009 FORD FUSION. ATTORNEY SENT LETTER ON BEHALF OF CLIENT IN REGARDS TO CONSUMER APPLYING BRAKES WHILE DRIVING AND THE PASSING GEAR FAILED TO DISENGAGE *TGW THE CONSUMER ATTEMPTED TO PASS A SMALL MOTORHOME. AFTER PULLING OUT OF THE EASTBOUND LANE, A VEHICLE CAME AROUND A CURVE HEADING WEST. THE CONSUMER DECIDED AGAINST PASSING AND IMMEDIATELY APPLIED THE BRAKES. UPON APPLYING THE BRAKES, THE PASSING GEAR FAILED TO DISENGAGE. THE GAS PEDAL LOCKED TO THE FLOOR AND THE VEHICLE CONTINUED TO ACCELERATE. AS THE VEHICLE ACCELERATED, THE CONSUMER DEPRESSED THE BRAKE AND MANEUVERED THE VEHICLE BACK INTO THE EASTBOUND LANE. THE ENGINE WAS STILL RUNNING AT FULL THROTTLE, EVEN THOUGH SHE KEPT HER FOOT ON THE BRAKE WHILE APPLYING AS MUCH PRESSURE AS SHE COULD. SHE THEN PUT THE VEHICLE INTO NEUTRAL GEAR, WITH HER FOOT STILL PRESSING FULL-FORCE ON THE BRAKE. ALTHOUGH THE ENGINE WAS STILL RUNNING AT FULL THROTTLE, SHE WAS ABLE TO REDUCE THE SPEED OF THE VEHICLE AND CAME TO A STOP. AFTER PUTTING THE VEHICLE IN THE PARK POSITION, THE ENGINE SOUNDED AS THOUGH IT WAS STILL RACING AND SHE CONTINUED TO APPLY THE BRAKE. ONLY AFTER TURNING OFF THE VEHICLE, DID THE ENGINE STOP. AFTER LETTING THE VEHICLE COOL OFF, BECAUSE THE FRONT END WAS HOT AND THE REAR END SMELLED LIKE HOT BRAKES AND BURNED RUBBER, THE GAS PEDAL WAS STILL STUCK TO THE FLOOR AND THERE WAS NO INTERFERENCE FROM THE FLOOR MAT. THE PEDAL WAS STUCK AT THE UPPER PART OF THE PEDAL CLOSEST TO THE FRONT OF THE VEHICLE. SHE REACHED DOWN AND FORCEFULLY PULLED THE GAS PEDAL UPWARD TO RETURN IT TO ITS NORMAL POSITION. DURING THAT ACTION, SHE HEARD A SOUND OF A CLICK. THE DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE.*JB
Service brakes, Hydraulic, Parking brake, Aug 9, 2010
REAR BRAKE CALIPERS HANGING UP OR DRAGGING ON 2009 FORD FUSION CAUSE EXCESSIVE HEAT AND PREMATURE BRAKE PAD AND ROTOR FAILURE AT 37,000 MILES. *TR
Power train, Vehicle speed control, Jul 22, 2010
SUDDEN ACCELERATION WHEN CAR WAS PUT INTO REVERSE. THE CAR ENGINE WAS TURNED OFF. FLOOR MAT WAS NOT TOUCHING THE GAS PEDAL. DEALER COULD NOT FIND ANY CODES IN CAR COMPUTER. CAR IS 2009 FORD FUSION, V-6, AWD. MODEL SEL. *TR
Vehicle speed control, Jul 12, 2010
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND TRYING TO PASS A VEHICLE, THE ENGINE STARTED TO RACE AND THE RPMS INCREASED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP ONCE SHE SHIFTED INTO NEUTRAL GEAR WITH HER FOOT ON THE BRAKE PEDAL. THE ENGINE CONTINUED TO RACE EVEN AFTER THE VEHICLE CAME TO A STOP. THE GAS PEDAL WAS STILL ENGAGED AND ATTEMPTING TO ACCELERATE EVEN AFTER THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 4120. THE CONSUMER STATED THE ACCELERATOR BECAME STUCK TO THE FLOOR. SHE HAD TO LITERALLY PULL THE GAS PEDAL UP AND THERE WAS A SOUND OF A CLICK. UPDATED EVOQ 08/20/10 UPDATED 09/28/10 *BF UPDATED 10/04/10 THE CONSUMER STATED SHE HAS SINCE EXPERIENCED ANOTHER EPISODE OF SUDDEN ACCELERATION WHICH WAS SIMILAR TO THE FIRST INCIDENT ON JULY 9, 2010. THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED AS SHE WAS PASSING ANOTHER VEHICLE. SHE HEARD THE ENGINE RACING AND THE ACCELERATOR WOULD NOT DISENGAGE WHEN SHE APPLIED THE BRAKE. THE PEDAL, ONCE AGAIN STUCK TO THE FLOOR. HER HUSBAND HAD PREVIOUSLY ATTACHED A NYLON CORD FROM THE ACCELERATOR TO THE AUTOMATIC SHIFT CONTROL HANDLE ON THE CONSOLE. THE CONSUMER WAS ABLE TO PULL THE CORD TO GET THE ACCELERATOR PEDAL TO DISENGAGE. SHE WAS THEN ABLE TO SLOW DOWN AND STOP THE VEHICLE. THE CONSUMER LOOKED DOWN AND NOTICED THE FLOOR MAT WAS NOT ATTACHED TO THE HOOK THAT SECURED IT. THE FLOOR MAT, HOWEVER WAS NOT LOCATED NEAR THE ACCELERATOR PEDAL. WHEN SHE MOVED THE FLOOR MAT TOWARDS THE DRIVER SEAT, THE ENGINE STOPPED RACING. UPDATED 12/22/11.*JB
Vehicle speed control, Jun 21, 2010
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT SPEEDS OF 70 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE CONTINUED TO ACCELERATE WITHOUT DRIVER INTENT AND THE CONTACT USED EXTREME FORCE ON THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS MOVED OFF THE ROADWAY AND THE ENGINE WAS SHUT OFF. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Steering, Engine and engine cooling, Fuel system, Gasoline, Tires, Equipment, Other or unspecified, Jun 12, 2010, crash
U.S. DEPARTMENT OF ENERGY U.S. DEPARTMENT OF TRANSPORTATION THIS IS A REQUEST FOR INSPECTIONS, COMPLIANCE, ON POTENTIAL SAFETY HAZARDS, HEALTH HAZARDS, DEFECTS RECALLS AT THE FOLLOWING LOCATIONS : PLEASE BEGIN YEAR - ROUND INSPECTIONS DURING ALL RACE EVENTS LISTED : MANY COLLISIONS AND OTHER RACE RAGE, ROAD KILL OCCURRENCES HAVE TO BE STOPPED. COCA COLA 600 PONOCO 500 LIFELOCK 400 TOYOTA SAVEMART 350 LENOX INDUSTRIAL TOOLS 301 COKE ZERO 400 LIFELOCK.COM 400 BRICKYARD 400 INDIANAPOLIS 500 PENNSYLVANIA 500 HELLUVA GOOD SOUR CREAM DIPS AT THE GLEN CARFAX 400 SHARPIE 500 LABOR DAY CLASSIC 500 CHEVY ROCK AND ROLL 400 DAYTONA 500 SYLVANIA 300 DOVER 400 PRICE CHOPPER 400 PEPSI 400 BANK OF AMERICA 500 TUMS FAST RELIEF 500 AMP ENERGY 500 AAA TEXAS 500 FORD 400 CHECKER AUTO PARTS 500 FORD CITY 500 PLEASE INCLUDE THESE NASCAR EVENTS AND ALL OTHER NASCAR EVENTS FOR INSPECTIONS, COMPLIANCE AND ALL OTHER POTENTIAL HAZARDS, DEATHS, ETC. PLEASE ALSO INCLUDE ALL INDY TYPE RACE EVENTS WITH THIS REQUEST. *TR
Vehicle speed control, Jun 12, 2010
RECURRING LOW SPEED AND BRAKING UNINTENDED ACCELERATION PROBLEMS WITH SURGES FROM ABOUT 3200 TO OVER 5000 RPMS. THIS HAPPENS WHEN BRAKING AND WHEN STOPPED OR RIGHT AFTER STARTING UP FROM A STOP. MAY NOT BE A SAFETY PROBLEM BUT THIS IS CONSISTENT WITH THE TOYOTA PROBLEMS. *TR
Wheels, Apr 12, 2010
WE HAVE A 2009 FORD FUSION AND I NOTICED HAIR LINE CRACKS IN ALL THE RIM'S, TOOK IN TO DEALER WHO TOOK PICTURES AND SENT OFF TO FORD THEY CAME BACK AND SAID IT WAS ROAD HAZARD DAMAGE AND WOULD NOT COVER. ALL THIS WAS DONE DURING THE FIRST YEAR OF THE WARRANTY.
Wheels, Apr 6, 2010
ABOUT A MONTH AFTER THE CAR WAS BOUGHT, THE TIRE PRESSURE WARNING LIGHT WOULD TURN ON ABOUT ONCE EVERY OTHER MONTH. WE WOULD ALWAYS CHECK THE TIRE PRESSURE AND REFILL AS NEEDED. BUT IN THE MIDDLE OF APRIL THE LIGHT CAME ON EVERY OTHER DAY AND THE CAR STARTED TO PULL STRONGLY TO THE LEFT. WE THOUGHT THERE MIGHT HAVE BEEN A SMALL, SLOW LEAK IN THE TIRE, SO WE BROUGHT IT TO SEARS. THEY WERE NOT ABLE TO FIND A LEAK, BUT THEY LOCATED A CRACK IN THE RIM OF THE WHEEL. NO ONE KNOWS HOW IT GOT THERE. WE NEVER HIT ANYTHING. BUT THE SEARS TECH'S SAID THAT IT MIGHT HAVE BEEN THERE AS A SMALL HOLE AT THE BEGINNING AND IT GOT BIGGER OVER THE TIME. THE CRACK IN THE WHEEL IS WHAT CAUSED THE AIR TO LEAK FROM THE TIRE. THEY THOUGHT IT WAS MUCH TOO DANGEROUS TO LET US DRIVE AROUND WITH THIS CRACK. WE BROUGHT THE CAR TO THE DEALER TO HAVE IT FIXED UNDER THE WARRANTY BUT THEY CLAIM THAT WE MUST HAVE HIT SOMETHING (WHICH WE DID NOT), AND DON'T WANT TO COVER IT. AS OF RIGHT NOW WE ARE DRIVING ON THE SPARE TIRE BECAUSE FORD IS NOT TAKING THE BLAME. WE HAVE TO WAIT A MONTH TO SEE THEIR FORD TECH REPRESENTATIVE. *TR
Structure, Mar 28, 2010
ONE OR BOTH HYDRAULIC STRUTS ON THE TRUNK LID HAS FAILED. THIS CAUSES THE TRUNK LID TO NOT HOLD ITS OWN WEIGHT AND SLAMS DOWN CREATING A POTENTIAL SAFETY CONCERN. TOOK IT TO THE DEALER WHO DID NOT HAVE THE PART. CURRENTLY WAITING ON RELPACEMENT PART (HOPEFULLY AN IMPROVED VERSION). THIS COMPLAINT FILED FOR GENERAL CONSUMER AWARENESS ONLY. FAIRLY CONFIDENT THE DEALER WILL FIX THIS CONCERN. *CN
Power train, Feb 23, 2010
DURING THE NIGHT OUR 2009 FORD FUSION ROLLED DOWN ARE DRIVEWAY AND ENDED UP ALMOST IN THE STREET. I COULD SEE THE TIRE MARKS IN THE SNOW AND SEE THAT IT DID IN FACT ROLL, I CHECKED THE GEARSHIFT AND IT WAS IN PARK. I PUSHED ON THE CAR AND IT ROLLED A LITTLE MORE THEN STOPPED. SERVICE MANAGER AT THE DEALERSHIP SAID THERE WAS ANOTHER CAR IN FOR THE SAME PROBLEM. GUY AT THE CAR RENTAL SHOP SAID THAT ALOT OF THEIR FUSIONS HAD TO HAVE THE TRANSMISSIONS REPLACED. *TR
Service brakes, Hydraulic, Sep 17, 2009
1908 FORD FUSION REAR BRAKING SYSTEM, BRAKE PADS MUST BE REPLACED AT 25,000 MILES. REAR ROTORS MUST BE TURNED. FORD MOTOR COMPANY REFUSES TO ADMIT PROBLEMS AFTER CALL TO REVIEW ISSUE WITH MY PURCHASED FUSION IN 2008. LOSS OF REAR BRAKING CAN LEAD TO INCIDENT'S, CRASHES AND INJURY. DEALER IMPLIED THAT THIS IS AN ONGOING PROBLEM WITH TAURUS AND FUSIONS.IT IS MY UNDERSTANDING TAURUS HAS BEEN RECALLED FOR REAR BRAKE PROBLEMS ASSOCIATED WITH FAULTY BRAKE PADS. *TR
Engine and engine cooling, Aug 26, 2009, fire
1. ENGINE THREW A ROD RESULTING IN CATASTROPHIC ENGINE FAILURE JULY 10, 2009: WHILE TRAVELING THE I805 S IN SAN DIEGO, CA, THE VEHICLE ENGINE EXPLODED WITHOUT WARNING CAUSING LOSS OF VEHICLE CONTROL. NO WARNING LIGHTS WERE ILLUMINATED, THERE WERE NO NOISES, NOTHING TO INDICATE WHAT WAS ABOUT TO HAPPEN. I WAS HEADING TO WORK AT APPROXIMATELY 1PM, WITH CRUISE CONTROL SET TO 65MPH, WHEN I BEGAN TO NEAR MY FREEWAY INTERCHANGE. IT'S AN AREA WHERE TWO FREEWAYS MEET AND MERGING TRAFFIC IS MOVING MUCH SLOWER. CRUISE CONTROL WAS DISENGAGED AND THE VEHICLE GRADUALLY BEGAN TO SLOW FROM 65MPH. MERGING TRAFFIC WAS TRYING TO MOVE RIGHT TO LEFT AND I WAS TRYING TO MOVE LEFT TO RIGHT; ONCE I SAW MY OPENING, I PRESSED THE ACCELERATOR PEDAL TO SPEED UP. INSTANTLY THERE WAS A LOUD EXPLOSION AND THE VEHICLE JOLTED. MY FIRST REACTION WAS THAT I HAD BEEN REAR ENDED OR HIT BY ANOTHER VEHICLE. THE VEHICLE BEGAN TO 'BUCK' AND THREW ITSELF INTO THE LANE TO IT'S RIGHT. SMOKE WAS BILLOWING OUT FROM UNDER THE HOOD AND BOTTOM OF THE VEHICLE. THE INTERIOR HVAC SYSTEM PULLED SMOKE INTO THE PASSENGER COMPARTMENT DURING THIS TIME. I MANAGED TO BRAKE AND MOVE TO THE SHOULDER, DURING THIS TIME THERE WERE BURSTS OF POWER AND THEN DECELERATION. WHEN THE VEHICLE WAS FINALLY UNDER CONTROL, MY NEXT THOUGHT MOVED TO THE FIRE DANGER IT POSED TO THE SURROUNDING FREEWAY EMBANKMENT AND RESIDENTIAL AREAS ABOVE. I ALLOWED THE VEHICLE TO COAST DOWN THE HOME AVE EXIT RAMP AND PARKED IT IN THE CENTER OF HOME AVE. I LITERALLY LEAPT FROM THE VEHICLE AND RAN TO PULL MY SCHOOL AND WORK MATERIAL FROM THE TRUNK. I ATTEMPTED TO CALL 911 6 TIMES BEFORE GIVING UP AND CALLING MY WORK MANAGER. HE WAS ABLE TO GET THROUGH TO 911 DISPATCHERS THAT EVENTUALLY SENT A FIRETRUCK. 2. FAILURE HAPPENED ONCE 3. FORD REPLACED ENTIRE ENGINE ASSEMBLY AND MISCELLANEOUS DAMAGED COMPONENTS. *TR
Steering, Jul 6, 2009
2009 FORD FUSION FRONT END PULL OR DRIFT. I HAVE A FUSION THAT WILL LITERALLY RUN OFF THE ROAD WHEN HANDS ARE NOT CORRECTING THE STEERING. WHILE EVERYONE KNOWS IT IS UNSAFE TO DRIVE WITH NO HANDS ON THE WHEEL, WE ALL DO IT FROM TIME TO TIME AND IN MOST CARS THIS IS NOT A CONCERN SINCE THE CAR WILL GO STRAIGHT OVER A CONSIDERABLE DISTANCE. THIS CAR HOWEVER WILL RUN OFF THE ROAD IN A MATTER OF SECONDS AND IS A CONSIDERABLE SAFETY HAZARD. FORD'S RESPONSE TO THE PROBLEM IS TO INSTRUCT THEIR DEALERS THROUGH AN INTERNAL MEMO, NOT TO "ATTEMPT A REPAIR FOR THIS PROBLEM." THIS IS UNACCEPTABLE FOR A COMPANY THAT IS TOUTING THEIR CARS TO BE VASTLY IMPROVED OVER TOYOTA AND HONDA. AT LEAST THEIR CARS GO STRAIGHT DOWN THE ROAD WITH LITTLE EFFORT HAVING TO BE GIVEN BY THE DRIVER. I HAVE DRIVEN TWO OF THESE CARS (ONE OF WHICH I OWN) AND BOTH DO THE SAME THING. THIS NEEDS TO BE INVESTIGATED AND A REPAIR FOUND. *TR
Visibility, Apr 29, 2009
TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT (NA). THE CONTACT OBSERVED THAT THE FRONT WINDSHIELD WAS CRACKED AFTER THE VEHICLE HAD BEEN PARKED FOR TWENTY FOUR HOURS. THERE WERE NO CRACKS PRIOR TO THIS DISCOVERY. THE CRACK ORIGINATED ON THE PASSENGER SIDE OF THE WINDSHIELD AND EXTENDED ACROSS TO THE CENTER OF THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE REPAIR WOULD COST $600. THE TECHNICIAN STATED THAT A ROCK MAY HAVE STRUCK THE WINDSHIELD AND CAUSED THE FAILURE ALONG WITH THE HEAT. THE DEFECT WAS VISIBLE ON THE WINDSHIELD DURING EXCESSIVE OUTDOOR TEMPERATURES. THE WINDSHIELD WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER AGAIN FOR INSPECTION AND REPAIR. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 1,300.
Seats, Apr 27, 2009
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT BELIEVES THAT THE HEAD RESTRAINT IN THE FRONT SEATS SHOULD HAVE BEEN DESIGNED DIFFERENTLY. SHE STATED THAT THEY PROTRUDE FORWARD TOO MUCH AND MAKE IT UNCOMFORTABLE TO DRIVE BECAUSE HER HEAD AND BACK ARE NOT STRAIGHT OR ALIGNED. SHE BELIEVES THAT THE HEAD RESTRAINTS SHOULD BE FLATTER. THE FAILURE MILEAGE WAS 75 AND CURRENT MILEAGE WAS 2,100. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB
Service brakes, Hydraulic, Apr 21, 2009, crash
BRAKE MALFUNCTION. DURING SUDDEN STOP CAUSING COLLISION. *TR
Structure, Apr 7, 2009
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE TRUNK WAS INOPERABLE AND ITS DESIGN MADE IT DIFFICULT TO CLOSE. SHE STATED THAT THE TRUNK REQUIRED GREAT FORCE IN ORDER FOR IT TO SHUT PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE TRUNK POPPED OPEN. IN ADDITION, THE PAINT ON THE VEHICLE WAS CHIPPING AND BEGINNING TO PEEL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,800.
Fuel system, Gasoline, Structure, Mar 8, 2009
I DECIDED TO BUY A NEW FORD FIESTA TITANIUM 1.4I DURATEC PETROL , ENGINE NUMBER:8Y00038 AND COLOR OF MY CAR IS GREY, ON 1TH DECEMBER IN 2008 IN TURKEY IN HATAY OVALI FORD VEHICLE COMPANY ( 2009 MODEL)..I PAID 29,800 TRKISH LIRA( 17678 AMERICAN DOLLAR) FOR MY CAR.I HAVE GOT A LOT OF ADVANTAGES WITH NEW FORD FIESTA, FOR EXAMPLE EXTERIOR AND INTERIOR STYLING, EASY FUEL CAPLESS REFUELING SYSTEM WITH MIS-FUEL INHIBIT ,RAIN-SENSING WIPERS, AUTO HEADLIGHT. TRIP COMPUTER, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL,CRUISE CONTROL ETC. FINALLY, I HAVE GOT A LOT OF REASON TO BUY NEW FORD FIESTA BECAUSE NEW FORD FIESTA IS CAR OF THE YEAR 2009. WHEN I BOUGHT THIS CAR TWO MONTHS LATER, I BEGAN TO ENCOUNTER SOME PROBLEM ESPECIALLY PAINT PROBLEM.ON MY CAR UNDER THE RIGHT AND LEFT BACK DOOR HAS SOME PAINT PROBLEM BUT THESE AREN'T SCRAPE AND SCRATCH PROBLEM , SOME PAINT BEGAN TO SHEDDING OR SPLITTING, IF YOU SEE THE PICTURE OF MY CAR YOU WILL UNDERSTAND ME EASILY AND I WILL SEND YOU SOME PHOTO OF MY CAR. I KNOW PAINT WARRANTY; FORD PAINT SURFACE WARRANTY PROTECTS OUR VEHICLES PAINT FROM CORROSION AND DEFECTIVE WORK. THIS DOESN'T COVER SCRATCHES AND SCRAPES CAUSED BY THE DRIVER. ABSOLUTELY I AGREE WITH YOU. BUT MY PROBLEM IS DIFFERENT AND MIXED PROBLEM. IN JANUARY I RELEASED THIS PROBLEM. I WENT TO TURKEY/HATAY OVALI FORD VEHICLE COMPANY. WHEN THE REPRESENTATIVE OF PAINT DEPARTMENT LOOK AT MY CAR AND THEY SAID TO ME WE COULD MEND THIS PROBLEM AS PAINTING THIS SIDE. I PAINTED UNDER LEFT BACK DOOR SIDE AFTER ONE MONTH LATER SAME PROBLEM BEGAN TO APPEAR BOTH UNDER LEFT AND RIGHT BACK DOOR AGAIN. I WENT TO TURKEY/HATAY OVALI FORD VEHICLE C. *TR
Seats, Feb 10, 2009
FRONT SEAT HEAD RESTRAINTS ARE MOUNTED AT AN EXTREME ANGLE WHICH FORCES YOUR HEAD FORWARD AT AN UNCOMFORTABLE ANGLE. THE HEAD RESTRAINTS NEED TO BE MORE STRAIGHT UP AND DOWN INSTEAD OF CURVING FORWARD. *TR