2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Air bags, Aug 22, 2019
FORD AIR BAG RECALL. FORD UNABLE TO REPAIR IN A REASONABLE TIME. AFTER YEARS OF EARNING TO REPLACE THE AIRBAGS AND NOTING NONE WERE AVAILABLE, I RECEIVED NOTICE FROM MY STATE DMV TO HAVE THE AIR BAGS REPLACED. I CALLED FORD TO SETUP AN APPOINTMENT AND THEY DON'T HAVE ANYTIME TO DO THE WORK UNTIL 1 OCTOBER. I CONSIDER THE YEARS OF WAIT AND THEN REQUESTING AN ADDITIONAL 6 WEEKS NOTICE TO MAKE THE REPLACEMENT UNREASONABLE.
Air bags, Aug 21, 2019
TAKATA RECALL. I KEEP GETTING RECALL NOTICES FROM FORD MO. CO., I HAVE TAKEN THE CAR IN, THEY WANT ME TO SIGN A WAIVER THATS SAYS, THERE NOT RESPONSIBLE FOR ANY DAMAGE WHILE THE CAR IS IN THERE POSSION.THE LETTER FROM FORD SAYS WE WILL BE GIVEN A LONER CAR TO USE, THE LOCAL DEALER SAYS NO !. IF THE MECHANIC DOES DAMAGE THERE NOT RESPONSIBLE, IF ITS LOST ARE STOLEN, BACKED INTO WHILE SITTING ON THEIR PROPERTY, BROKEN INTO, THERE NOT RESPONSIBLE !!! *TT *TR
Service brakes, Aug 19, 2019
TAMARA RECALL FOR THE 3RD TIME IN 2 YEARS. I'VE HAD PROBLEMS WITH SPONGY BRAKES. I BRAKED OVER A POTHOLE AND MY BRAKES LOCKED UP AND HIT THE FLOOR! I NOW HAVE TO PUMP THE BRAKES TO GET THEM TO WORK. I GOT MY BRAKES FLUSHED AND THEY WENT BACK TO NORMAL. ABOUT A MONTH LATER THE SAME THING HAPPENED WHEN I HAD TO BRAKE HARD DUE TO ABRUPT STOP ON THE INTERSTATE. IT TOOK ABOUT A WEEK TO GET THEM BACK TO NORMAL. THIS IS NOT SAFE AND SHOULD NOT HAPPEN WITH NEW BRAKES AND ROTORS.
Service brakes, Aug 14, 2019
WHEN I HIT THE BRAKES I HAVE TO GO ALL THE WAY TO THE FLOOR BEFORE THEY START WORKING. THIS HAPPEN ONCE DURING WINTER WHEN I WENT OVER A SPEED BUMP AND AFTER A WEEK OR SO IT FIXED ITSELF. BUT SEVERAL WEEKS AGO AS I WAS BRAKING AT A LIGHT I HIT A POTHOLE AND IT HAS DONE IT AGAIN AND HAS NOT REPAIRED ITSELF. I READ ONLINE THIS IS A COMMON PROBLEM THIS TYPE OF CAR FACES WITH THE ABS SYSTEM.
Service brakes, Aug 13, 2019
ON AUG 8, 2019 MY RIGHT FRONT WHEEL CROSSED OVER A DIP IN THE ROAD WHILE MAKING A RIGHT TURN. I PRESSED MY BRAKE AND ALMOST IMMEDIATELY I HAD AN 'EMPTY' FEELING IN MY BRAKE PEDAL. I COULD PRESS THE BRAKE PADDLE COMPLETELY DOWN WITHOUT MUCH RESISTANCE. HAD MY ROTORS AND BRAKE PADS CHECKED NEXT DAY BUT ALL 100%. LEARNED THAT THE HYDROLIC CONTROL UNIT (HCU) UNIT WAS AFFECTED. A KNOWN FORD FUSION FAILURE AND COSTLY TO REPLACE!!! RECALL FORD!!!
Service brakes, Aug 7, 2019
ABS SYSTEM ENGAGED ON A GRAVEL ROAD WHEN BRAKING. BRAKES ARE NOW SOFT AFTER ABS SYSTEM ENGAGED. LIKE SO MANY OTHER FUSION OWNERS, THIS IS A HYDRAULIC CONTROL UNIT MALFUNCTION.
Service brakes, Aug 3, 2019
SERVICE BRAKES GOES TO THE FLOOR UPON NORMAL BRAKING CAUSING A SEVERE SAFETY ISSUE
Service brakes, Jul 26, 2019
SPONGY BRAKE PEDAL, BRAKES SEEM TO START TO GRAB THEN PEDAL GOES STRAIGHT TO THE FLOOR. HAPPENS ALL THE TIME AND I'M SCARED THAT THIS WILL CAUSE AN ACCIDENT. CAR HAS 93K MILES. WILL NEVER BUY ANOTHER FORD
Suspension, Wheels, Service brakes, Jul 24, 2019
HAVE BEEN DEALING WITH A BRAKE ISSUE FOR A FEW MONTHS. TOOK IT TO A MECHANIC WHO REPLACED THE BRAKES PADS. AFTER THEY WERE REPLACED, THE BRAKES STILL FELT OFF. I WOULD HAVE TO PUSH THE BRAKE PEDAL DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP COMPLETELY. TOOK IT TO A SECOND MECHANIC WHO THEN REPLACED THE MASTER CYLINDER. STILL HAD THE SAME ISSUE. WHEN I RETURNED TO THE MECHANIC, HE LOOKED OVER THE AIR AND STATED THERE WAS NOTHING ELSE WRONG WITH IT. FINALLY I WENT TO DUNPHY FORD WHERE THE GREETER STAYED HE ALREADY KNEW WHAT THE PROBLEM WAS BEFORE I FINISHED EXPLAINING THE COMPLETE ISSUE. HE ASSURED ME IT WAS THE HCU (WHICH OF COURSE WAS ALMOST $1000 TO REPLACE) SO I HAD IT REPLACED. AFTER PICKING UP THE CAR IT FELT FINE FOR THE FIRST TWO DAYS. THE. THE ISSUE STARTED HAPPENING AGAIN. WHEN I RETURNED THE CAR TO FORD, THEY TOLD ME IT WAS THE REAR ROTORS. I ASKED HOW COULD THEY MISS THAT WHEN THEY REPLACED THE HCU, THERE WAS NO ANSWER. THE ROTORS WERE REPLACED. THAT NIGHT I WENT TO PICK UP MY CAR. AFTER DRIVING OFF, MY BRAKES NOW MADE A VERY LOUD SQUEALING SOUND AND SORT OF CLANKING SOUND EVERY TIME I HIT A SMALL BUMP ON THE ROAD COMING FROM THE RIGHT SIDE OF MY CAR. WELL I CHECKED EVERY TIRE AND FOUND ONE OF THE LUG NUTS WAS LOOSE ON THE FRONT PASSENGER SIDE OF MY CAR. CALLED THEM AND HAD HE CAR & BRAKES LOOKED OVER ONCE AGAIN. THIS TIME THEY TIGHTENED THE LUG NUTS AND 'BUFFED' THE ROTORS. THE BRAKES STILL MAKE A PRETTY LOUD SOUND WHEN I BRAKE BUT NO ONE CAN SEEM TO FIGURE OUT THE ISSUE. NOT EVEN FORD. I CAN SEND IN INVOICES AND RECEIPTS IF NEEDED
Air bags, Jul 17, 2019
TAKATA RECALL I HAVE BEEN TRYING FOR OVER 6 MONTHS TO GET THIS TAKATA AIRBAG FIXED. WHEN I CALL A FORD LOCATION ( LOCAL DEALERSHIP/CUSTOMER SERVICE) THEY TELL ME MY CAR HAS BEEN FIXED. I HAVE NOT TAKEN MY FUSION ANYWHERE FOR THIS RECALL FIX. I HAVE MADE OVER 30 PHONE CALLS TO FORD. THERE IS A VIN NUMBER MIX UP IN THE FORD SYSTEM. ANOTHER CAR WAS REPAIRED USING MY VIN#. MY AIRBAG HAS NOT BEEN REPAIRED. FORD TELLS ME THAT IT HAS. PLEASE HELP!
Service brakes, Jul 12, 2019
ISSUE HAS OCCURRED MULTIPLE TIMES SINCE I HAVE OWNED THIS VEHICLE TO NOW. WHENEVER THE ABS SYSTEM ENGAGES (HARD BRAKING TO DUE SNOW/ICE OR OBSTRUCTION AVOIDANCE), IMMEDIATELY FOLLOWING THAT THE BRAKE PEDAL BECOMES INCREDIBLY SPONGY OR NON-EXISTENT AND BRAKING BECOMES VERY DIFFICULT WITHOUT PUMPING THE BRAKE PEDAL OR ENGAGING THE HAND BRAKE. I'VE HAD THE PADS, ROTORS, REAR CALIPERS, AND SLIDE PINS REPLACED AND THE SYSTEM FLUSHED AND INSPECTED MULTIPLE TIMES. I HAVE FOUND THAT IF YOU PULL OVER ANS SHUT THE CAR OFF FOR A FEW MINUTES AND RESTART IT TENDS TO WORK UNTIL YOU HAVE THE SAME ISSUE COME UP. .
Service brakes, Jul 9, 2019
LOW BRAKE PEDAL AFTER A HARD STOP
Steering, Wheels, Electronic stability control (ESC), Jul 5, 2019
MY STEERING IS HARD TO TURN SO.E TIME AND MY SEAT. WILL NOT PULL UP IN MY CAR AND GAS I SOME TIME SMALL GAS
Service brakes, Jun 27, 2019
BRAKES GO NEARLY TO THE FLOOR WHEN PRESSING BRAKE PEDAL BEFORE ENGAGING AND STOPPING VEHICLE. SPONGY. REPLACED MASTER CYLINDER WITH NEW, NO HELP. REPLACED ABS HYDRAULIC UNIT WITH USED UNIT, AND NO HELP, BUT SUSPECT THE REPLACEMENT UNIT IS FAULTY ALSO. VEHICLE DOES NOT STOP WELL.
Service brakes, Jun 19, 2019
BREAK PEDAL BECOMES SPONGY AFTER HITTING A POTHOLE. CURRENTLY AT THE DEALERSHIP THEY ARE TRYING TO REPLACE THE MASTER BREAK CYLINDER, BUT THAT DIDN'T WORK. THE NEXT MOVE IS TO REPLACE THE MCU. I HAVE READ MULTIPLE SIMILAR REPORTS HERE TO MINE. I'M VERY CONCERNED THIS IS A FACTORY DEFECT THAT IS REVEALING ITSELF TO BE DANGEROUS AND COSTLY TO FORD CONSUMERS.
Service brakes, May 28, 2019
MY BRAKES GO OUT ALMOST COMPLETELY WHEN THERE IS THE SLIGHTEST BUMP THAT I MIGHT HIT ON THE ROAD. FIRESTONE HAS REPLACED THE BRAKES, BRAKE FLUID, AND MASTER CYLINDER AND THE BRAKE PEDAL STILL GOES TO THE FLOOR. THE RESEARCH I DID SHOWS THAT THE PROBLEM IS THE ABS MODULE. I'VE FOUND HUNDREDS OF PEOPLE IN ONLINE FORUMS WITH THIS PROBLEM. WHY IS THERE NOT A FORD RECALL WITH THIS PROBLEM?
Air bags, May 18, 2019
TAKATA RECALL THE REPLACEMENT R- SIDE AIR BAG WAS REPLACED AFTER 1 YEAR RECALL WAITING. NOW THE INSTALLED AIRBAG SHOWS YELLOW FOAM TYPE COMING OUT FROM ACCROSS THE TOP OF THE AIR BAG ON THE DASH BOARD. NOTIFIED COCCIA FORD- THEY SAID DRIVE IT IN TO BE CHECKED ON MONDAY MAY 20 2019-SAID-OK TO DRIVE IT.
Service brakes, May 8, 2019
I HAD BEEN COMPLAINING TO FORD MECHANICS OF THE LOCAL DEALERSHIP HERE IN LOS ANGELES OF THIS BRAKING-PROBLEM SINCE SOMETIME AROUND 2014! I HAD EXPLAINED SEVERAL TIMES THAT WHEN THE VEHICLE WOULD BE IN MOTION (DRIVING THE CAR) AND I WOULD BE PASSING THROUGH A ROUGH SECTION OF STREET (MANY POT-HOLES) AND WOULD NEED TO BRAKE DUE TO TRAFFIC, AND THEN I WOULD LOSE PRESSURE ON MY BRAKING-PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FIVE-YEARS (AT LEAST I RECALL 6 TIMES)'ONE OF THOSE TIMES I ALMOST HAD A BIG ACCIDENT, LUCKILY I WAS DRIVING ON A NON-HIGH-TRAFFIC STREET AND I WAS ABLE TO STEER TO THE SIDE OF THE STREET WHERE NO-CARS WERE PARKED'LUCKILY. SO, IN SOME OF THIS OCCASIONS I TOOK THE CAR TO THE LOCAL FORD DEALERSHIP (QUICK LANE TIRE & AUTO CENTER THAT WORKS IN CONJUNCTION WITH THE LOCAL FORD DEALERSHIP) AND EXPLAINED THE SITUATION ABOUT THE BRAKING PROBLEM. 'WHEN DRIVING THE CAR AND GOING THROUGH A ROUGH PATCH OF THE STREET (UNEVEN STREET WITH POTHOLES AND OTHER POSSIBLE STREET HOLES) AND WOULD NEED TO BRAKE, THE PEDAL WOULD LOSE PRESSURE AND GO ALMOST TO THE FLOOR''SO THEY WOULD ONLY ADJUST THE BRAKES AND THAT WAS IT. 'THIS PAST MAY 4 2019, IT HAPPENED AGAIN, GOING THROUGH A ROUGH PATCH OF THE STREET I HAD TO BRAKE AND THE BRAKE PEDAL LOST PRESSURE (TO THE FLOOR)!! LOTS OF DISCUSSIONS IN REGARDS TO THIS PROBLEM SEEM TO POINT TO THE HCU ABS LOOSING PRESSURE WHEN GOING THROUGH ROUGH SECTIONS OF A STREET AND APPLYING THE BRAKES. HOWEVER, AT THIS POINT WE STILL DO NOT KNOW IF FORD MOTOR COMPANY WILL EVER ADDRESS THIS PROBLEM (HUGE DANGEROUS PROBLEM)! DO WE HAVE TO WAIT FOR SOMEONE TO BE KILLED OUT THERE?
Service brakes, Apr 29, 2019
BRAKES GO TO FLOOR. NO LEAKS, MASTER CYLINDER IS OK, ROTORS PADS ARE NEW.
Air bags, Apr 28, 2019
TAKATA RECALL, NOT GETTING DONE, I HAVE BEEN TRYING FOR MORE THEN 5MOS TO GET THIS RECALL DONE, 3 TIMES THE DEALER (DELACY FORD) HAS TOLD ME THEY ORDERED THE PART AND WOULD CALL ME WHEN IT COMES IN..NEVER GET A CALL, I HAVE CALLED FORD CUSTOMER SERVICE WITH MORE BROKEN PROMISES. THEY EVEN CALLED A SECOND DEALER (BASIL FORD) AND SAID THAT DEALER WOULD CALL ME TO SCHEDULE AN APPOINTMENT, 3 WEEKS LATER, STILL NO CALL.
Service brakes, Apr 15, 2019
THIS ISSUE HAS OCCURRED MULTIPLE TIMES SINCE I HAVE OWNED THIS VEHICLE FROM 2011 TO NOW. WHENEVER THE ABS SYSTEM ENGAGES (HARD BRAKING TO DUE SNOW/ICE OR OBSTRUCTION AVOIDANCE), IMMEDIATELY FOLLOWING THAT THE BRAKE PEDAL BECOMES INCREDIBLY SPONGY OR NON-EXISTENT AND BRAKING BECOMES VERY DIFFICULT WITHOUT PUMPING THE BRAKE PEDAL OR ENGAGING THE HAND BRAKE. I'VE HAD THE PADS, ROTORS, REAR CALIPERS, AND SLIDE PINS REPLACED AND THE SYSTEM FLUSHED AND INSPECTED MULTIPLE TIMES. NO MATTER WHAT PARTS I THROW AT MY CAR, NOTHING SEEMS TO SOLVE THIS ISSUE.
Service brakes, Apr 13, 2019
DRIVING THROUGH TOWN ON A SUNNY DAY WHEN THE LIGHT IN FRONT OF ME TURNED RED. I APPLIED THE BRAKES AND WENT OVER A SMALL BUMP. AFTER THE BUMP THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WOULD NOT STOP IN TIME AND I WAS FORCED TO ROLL THROUGH THE INTERSECTION. I WAS TERRIFIED. THANKFULLY, I DID NOT CAUSE AN ACCIDENT, BUT THE BRAKE PEDAL REMAINED SPONGY. IT FEELS LIKE IT HAS ABOUT 30% BRAKING POWER. I HAD A TOTAL BRAKE REPLACEMENT LESS THAN 1000 MILES AGO. PADS, ROTORS, BLED THE LINES, THE WHOLE 9 YARDS.
Air bags, Seat belts, Structure, Apr 10, 2019, crash
TAKATA RECALL I HAD MADE AN APPOINTMENT FOR 3/28/19 WE HAD AN ACCIDENT ON 3/26/19 A CAR HIT US AT A RED LIGHT TOTALED THE CAR THE AIRBAG HIT ME IN THE CHEST BRUISES AND CUTS . I WAS THE PASSENGER MY HUSBAND THE DRIVER HE LACERATIONS MOSTLY . I ALSO HAD BROKEN ANKLE ON THE RIGHT FOOT AND A SPRAIN ON THE LEFT. THE CAR WAS TOTALED. CAR WAS IN MOTION.
Service brakes, Apr 2, 2019
THE FIRST TIME THIS HAPPENED WAS 3-4 YEARS AGO. MY WIFE WAS BRAKING AT A STOP LIGHT AND HIT A SMALL POTHOLE IN WHICH THE BREAK PETAL WENT ALL THE WAY TO THE FLOOR AND SHE WAS ABLE TO COME TO A FULL STOP EVEN THOUGH IT TOOK A LOT LONGER TO DO SO. SHE PULLED OVER AND I HAD TO PICK HER UP AND TOOK THE CAR INTO A LOCAL BREAK REPAIR CHAIN. BY THE TIME THEY WERE ABLE TO CHECK IT OUT THE BREAKS WERE WORKING FINE AGAIN. WHEN WE DESCRIBED THE ISSUE THEY COULD NOT FIND ANY REPORTS OF THIS ON THE INTERNET. I BELIEVE THIS WAS THE FIRST TIME THE BREAK FLUID WAS CHANGED SINCE THE LOCATIONS INDICATED WET OR DIRTY BREAK FLUID CAN CAUSE THESE SYMPTOMS. THIS HAPPENED A FEW MORE TIMES TO MY WIFE AND SHE DECIDED SHE WOULD NO LONGER DRIVE THE CAR. I THEN STARTED DRIVING AND AGAIN IN A SIMILAR SCENARIO IN WHICH I WAS BREAKING AND RAN OVER A MANHOLE COVER THE BREAKS WENT TO THE FLOOR AND WAS DIFFICULT TO STOP THE CAR. I AGAIN TOOK IT TO ANOTHER BREAK SPECIALIST FRANCHISE AND THEY COULD NOT FIND AN ISSUE WITH THE CAR OR ON THE INTERNET ALTHOUGH THE BREAKS PEDAL HAS BECOME SOFT AND HAS REMAINED THAT WAY. BREAK FLUID WAS CHANGED AGAIN FOR BEING DIRTY. MY BREAKS HAVE CONTINUED TO BE SOFT AND WILL REPLICATE THE ISSUE WHEN BRAKING AND HITTING A BUMP BUT APPEARS TO BE ONLY WHEN THE BUMP HITS THE FRONT RIGHT WHEEL. I NEED TO GET MY BREAK PADS REPLACED NOW AND DECIDED TO RESEARCH THIS ISSUE AGAIN AND I AM FINDING THAT THIS IS A VERY COMMON PROBLEM. WHY HASN'T FORD RECALLED THIS PRODUCT OR DOING ANYTHING TO MAKE IT RIGHT WITH THEIR CUSTOMERS.
Other or unspecified, Engine, Mar 28, 2019
WHILE DRIVING IN TO WORK ON MULTIPLE DIFFERENT OCCASIONS, THE SERPENTINE BELT HAD COME OFF. THE POWER STEERING WENT OUT AND THE ENGINE STARTED TO OVERHEAT. ON 3 DIFFERENT OCCASIONS I HAVE HAD MY CAR TOWED TO A SHOP TO GET FIXED. EACH TIME IT WAS THE IDLER PULLEY BOLT BEING BROKEN. THIS ALL HAPPENED WHILE THE CAR WAS IN MOTION TWICE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET. THERE IS A LOUD CLINKING SOUND AND THE CAR GROWLS.