2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Dec 19, 2019
AFTER THE ABS ENGAGES BRAKE PRESSURE IS LOST AND THE PEDAL GOES TO FLOOR. IT TAKES A LOT OF EFFORT AND ADDITIONAL TIME FOR THE CAR TO COME TO A STOP. FROM LOOKING AT OTHER FORUMS AND THREADS IT APPEARS THE HYDRAULIC CONTROL UNIT IS AT FAULT. THIS HAS HAPPENED AT LEAST 5 TIMES. THIS OCCURS WHILE THE CAR IS IN MOTION AND THE ABS ENGAGES.
Service brakes, Dec 16, 2019, crash
I WAS DRIVING MY FORD FUSION ON THE HIGHWAY, CHANGED LANES SO THAT I WAS BEHIND A TRUCK WITH REASONABLE ROOM. THE TRUCK HIT THEIR BRAKES AND WHEN I HIT MINE THE BRAKE PEDAL FELT SOFT. WHEN THE TRUCK CAME TO A COMPLETE STOP THERE WAS NO WHERE TO GO AS TRAFFIC WAS MOVING TO THE MY RIGHT AND I ENDED UP HITTING THE TRUCK. I COMPLETED A FULL BRAKE JOB INCLUDING NEW BRAKES ON THE VEHICLE WITHIN THE LAST 18 MONTHS. THERE WAS NO ABS ACTIVATION OR BRAKE LOCK UP UNDER FULL BREAKING AND I SHOULD OF HAD TIME TO STOP.
Service brakes, Dec 14, 2019
I WAS DRIVING AND HIT A SLIPPERY ROAD SURFACE.THE ABS ENGAGD AND IMMEDIATELY AFTER THAT THE BRAKE WENT VERY LOW AND I COULD NOT ACHIEVE NORMAL BRAKING PRESSURE.
Engine, Dec 10, 2019
HEARD ABOUT A RECALL ON SOME FORD VEHICLES OVER COOLANT LEAK I THINK MY VEHICLE SHOULD BE INCLUDED IN THAT MY VEHICLE IS LEAKING COOLANT BUT I CAN'T TELL WHERE I HAVE AN 09 FORD FUSION 2.3 LI I 4 CYL. SE MODEL. VEHICLE LEAKS WHEN RUNNING OF VEHICLE IS OFF.
Service brakes, Dec 10, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THEM TO ACTIVATE AND STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REFERRED THE CONTACT TO A DEALER TO HAVE THE ABS MODULE REPROGRAMMED AND THE BRAKES FLUSHED. THE CONTACT TOOK THE VEHICLE TO MIRACLE FORD (LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, 615-452-5267) WHERE THE ABS WAS FLUSHED AND THE REAR BRAKES WERE REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT AND THE OUTER TIE ROD END NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: CAS-25105839. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Service brakes, Nov 30, 2019
BRAKE PEDAL GOES TO THE FLOOR PADS CHANGED STILL DOING SAME THING
Service brakes, Nov 24, 2019
DRIVING AT ABOUT 35 MPH GOING STRAIGHT, I STEPPED ON THE BRAKES SO THAT I COULD TURN, SNOW/ICE COVERED ROADS, ABS ENGAGED. I CONTINUED ON DRIVING AFTER THAT AT ABOUT 45 MPH, WENT TO STOP TO TURN INTO MY DRIVEWAY AND THE PEDAL WENT TO THE FLOOR WITH NO BRAKE ACTION AT ALL. NO FLUID LEAKS,NO WARNING LIGHTS ON THE DASH, PADS HAD MAYBE 25K MILES ON THEM, EVERYTHING WAS WORKING FINE UNTIL THE ABS ENGAGED ON MY FIRST TURN. A FEW MONTHS BACK, AFTER THE ABS WAS ACTIVATED THE BRAKES GOT SOFT/SPONGY. AFTER THE CAR WAS SHUT OFF AND SAT FOR A WHILE, THE BRAKES RESET. TODAY, MY CAR FELT LIKE IT HAD NO BRAKES. THIS APPEARS TO BE A COMMON PROBLEM FROM SOME OF THE RESEARCH I HAVE DONE ONLINE.
Engine, Nov 18, 2019
CAR STALLS WHILE DRIVING AND EVERYTIME I DO A COMPLETE STOP, I'VE BEEN LOOKING ONLINE FOR A SOLUTION TO FIX MY CAR AND IT LOOKS LIKE A LOT OF PEOPLE HAS THE SAME ISSUE AND NOBODY HAS A EXACT SOLUTION TO THE PROBLEM I ALREADY REPLACED THE THROTTLE BODY AND EGR VALVE BUT IT STILL STALLING.
Service brakes, Nov 15, 2019, crash
TL THE CONTACT'S GRANDCHILD, AUSTIN LUCAS, OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE DRIVER SLAMMED ON THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. AS A RESULT, THE DRIVER CRASHED INTO AN UNKNOWN ANIMAL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED AND WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE AND DETERMINED THAT THE ANTI-LOCK BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Service brakes, Nov 9, 2019
HIT A MEDIUM SIZED BUMP ON A CITY STREET WHILE PROCEEDING THROUGH SAID STREET, BRAKES THEN PROCEEDED TO NOT WORK PROPERLY WITH PEDAL PRESSING ALL THE WAY TO THE FLOOR. PROCEEDED TO PUMP BRAKES UNTIL ENOUGH BRAKING FORCE REQUIRED TO STOP AT INTENDED POINT. BRAKES RETURNED AFTER A COUPLE MILES. AVOIDING BUMPS WHEN POSSIBLE NOW BECAUSE LAST TIME I CHECKED. NEED BRAKES TO STOP AND NOT GET INTO AN ACCIDENT ULTIMATELY RESULTING IN THE POSSIBLE DEATH OR HARM TO OTHER PEOPLE.
Service brakes, Oct 17, 2019
WHILE I WAS DRIVING I BRAKED ON A CITY STREET TO SLOW DOWN TO TURN RIGHT. WHILE BRAKING AND BEGINNING TO TURN, I RAN OVER SMALL POTHOLES. BRAKES BECAME MUSHY AND I HAD TO PUSH BRAKE ALL THE WAY DOWN JUST TO STOP. THIS HAS HAPPENED MANY TIMES. IN THE PAST, AFTER PARKING THE CAR FOR AWHILE, THE BRAKES WENT BACK TO NORMAL. HOWEVER, THIS MOST RECENT INCIDENT HAPPENED 4 DAYS AGO AND THEY BRAKES HAVEN'T GONE BACK TO NORMAL.
Service brakes, Oct 15, 2019
MY ABS ENGAGED WHILE DRIVING ON THE INTERSTATE AND I HAD TO SLAM ON MY BRAKES IN A HEAVY DOWNPOUR. IMMEDIATELY AFTER THAT, FOR THE LAST 9 DAYS AND COUNTING, MY BRAKES HAVE BEEN SOFT/SQUISHY. I CAN FEEL THEM START TO ENGAGE AT THEIR OLD POINT BUT THERE ISN'T MUCH PRESSURE UNTIL I GET MUCH CLOSER TO BOTTOMING OUT THE BRAKE PEDAL. FROM WHAT I'VE READ ONLINE, THIS WAS SOMETHING BEING LOOKED INTO A FEW YEARS BACK AS A COMMON FAILURE.
Service brakes, Oct 14, 2019
ON SEVERAL OCCASIONS, AFTER ABS HAS ENGAGED DURING BRAKING, THE BRAKE PEDAL HAS GONE SOFT, NEARLY TO THE FLOOR. REQUIRED BRAKING DISTANCE IS GREATLY INCREASED, AS IS THE AMOUNT OF FOOT PRESSURE NEEDED TO BRING THE VEHICLE TO A STOP. THIS HAS HAPPENED WHILE BRAKING IN SNOWY CONDITIONS, AND ALSO WHEN HITTING A POTHOLE WHILE BRAKING. ALL INSTANCES OCCURRED UNDER 30 MPH. THIS PROBLEM HAS NOT OCCURRED DURING HEAVY BRAKING UNDER NORMAL OPERATING CONDITIONS, ONLY WHEN THE ABS SYSTEM IS ACTIVATED. NO BRAKE WARNING LIGHTS HAVE TURNED ON. FOR REFERENCE, THE LATEST INCIDENT HAPPENED SIX MONTHS AFTER REPLACING ALL PADS, ALL ROTORS AND BOTH FRONT CALIPERS.
Service brakes, Oct 10, 2019
ANTI LOCK BRAKES ACTIVATED THEN ALMOST NO BRAKE ACTION. THE PEDAL WENT ALMOST TO THE FLOOR CAUSING THE BRAKING DISTANCE TO ALMOST DOUBLE. CAME VERY CLOSE TO HITTING CARS WITH THE GREEN LIGHT.
Service brakes, Oct 10, 2019
AFTER ENGAGEMENT OF ABS SYSTEM, BRAKES BECOME SOFT AND WEAK. THIS REQUIRES GREATER PEDAL PRESSURE AND TRAVEL, AND THUS REACTION TIME TO ENGAGE, RESULTING IN UNSAFE CONDITION.
Service brakes, Oct 9, 2019
HARD STOP ON FREEWAY RESULTING IN ABS ACTIVATING. AFTERWARDS, BRAKES WERE SPONGY AND REQUIRED EXCEPTIONALLY MORE DISTANCE TO BRAKE AND PEDAL NEEDED TO BE DEPRESSED TO THE INTERIOR FLOOR IN ORDER TO STOP. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THE VEHICLE.
Service brakes, Sep 18, 2019
I WAS MOVING ABOUT 40MPH GOING STRAIGHT AND WHEN I HIT THE BRAKES TO TURN THEY WENT TO THE FLOOR APPLYING NO BRAKING ACTION AT ALL. I WAS LUCKY THAT I WAS GOING STRAIGHT ON A COUNTRY ROAD WITH NO TRAFFIC OR THIS COULD HAVE BEEN CATASTROPHIC. THERE ARE NO BRAKE FLUID LEAKS, PADS HAVE MAYBE 15,000 MILES ON THEM AND ARE GOOD. THERE WERE NO WARNING LIGHTS ILLUMINATED IN THE CAR. SEVERAL MONTHS BACK AFTER THE ABS WAS ACTIVATED THE BRAKES GOT SOFT AND RESET AFTER THE CAR WAS SHUT OFF AND SAT FOR A WHILE. THERE WERE LITERALLY NO BRAKES WHATSOEVER TODAY. AFTER LETTING THE CAR SIT FOR A WHILE TURNED OFF THE BRAKES ARE BACK, BUT THE PEDAL IS STILL SOFT AND I DON'T WANT TO TEST DRIVE THE CAR AS IT IS TOO DANGEROUS. THIS APPEARS TO BE A COMMON PROBLEM FROM LOOKING AT VARIOUS WEB PAGES THAT SHOULD BE ADDRESSED ASAP.
Service brakes, Sep 12, 2019
WHILE TRAVELING ON A SLIGHTLY ROUGH HIGHWAY, I WENT AROUND A CURVE AND A BICYCLIST WAS IN THE MIDDLE OF MY LANE, I BRAKED SUDDENLY AND MY BRAKE PEDDLE WENT TO THE FLOOR, I HAD TO SWERVE TO KEEP FROM HITTING HIM. I PUMPED MY BRAKES AND THEY CAME BACK UP, BUT WERE MUSHY AND IT TOOK SEVERAL MORE MILES BEFORE THEY WORKED EFFECTIVELY ALTHOUGH STILL NOT AS THEY SHOULD. THE NEXT DAY THE BRAKES WORKED FINE AND FOR SEVERAL WEEKS AFTERWARDS, THEN THERE WAS ANOTHER INCIDENT. I WAS TRYING TO STOP AT A STOP SIGN, BEFORE TURNING ON TO A BUSY MAJOR HIGHWAY AND MY BRAKES AGAIN WENT TO THE FLOOR. THE SIDE ROAD I WAS STOPPING ON WAS ROUGH (IT HAD BEEN SCRAPPED TO PREPARE FOR BLACKTOPPING).THIS HAPPENED TWICE WITHIN A FEW WEEKS.THE RESULTS COULD HAVE BEEN DEADLY. THIS HAS HAPPENED THREE TIMES! I HAD NEW BRAKE PADS, ROTORS, AND CALIPERS PUT ON AFTER THE FIRST INCIDENT AND IT DID NOT HELP.
Air bags, Structure, Sep 12, 2019
TAKATA RECALL. VEHICLE STATIONARY ON JANUARY 18, 2019 THE PASSENGER AIR BAG INFLATOR WAS REPLACED UNDER THE 18S01 RECALL, FORD PART NUMBER 8E5Z 54044A74 AD. ON SEPTEMBER 10, 2019 BROUGHT CAR INTO LOCAL QUIRK FORD DEALERSHIP FOR SERVICE BECAUSE AIR BAG COVER WAS NO LONGER WAS FLUSH TO THE DASHBOARD. FORD SERVICE SAID PROBLEM WAS DUE TO "WORN DASHBOARD" AND NOT COVERED UNDER RECALL. SEE FIRST ATTACHED PICTURE. CALLED FORD CUSTOMER SERVICE ON SEPT 11, 2019 WAS TOLD PROBLEM WAS NOT COVERED UNDER ANY RECALLS OR ANY WARRANTIES, CASE NUMBER CAS-24226208-S8R0V4. MY CONCERN IS THAT BY HAVING AN OPEN CORNER (SEE SECOND ATTACHED PICTURE) FOREIGN OBJECTS COULD ACCIDENTALLY FALL INTO THIS SPACE WITHOUT THE DRIVERS KNOWLEDGE (IE. A PENNY, DIME, ETC) AND IF THE AIR BAG DEPLOYED A SERIOUS INJURY COULD OCCUR. SPECIFICALLY, FOREIGN OBJECTS COULD BECOME AIR BORNE WHEN AIR BAG DEPLOYED. A SMALL PIECE OF METAL LIKE A PENNY OR DIME COULD CAUSE FATAL DAMAGE TO THE PASSENGERS IN THE CAR IF AIR BAG DEPLOYED. NOT SURE IF THIS SHOULD BE COVERED UNDER THE ORIGINAL TAKATA RECALL OR IF ANOTHER RECALL SHOULD BE ISSUED. IN ANY CASE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WHICH SHOULD BE BROUGHT TO YOUR ATTENTION.
Structure, Sep 12, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND THE DOOR COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 173,000.
Service brakes, Sep 9, 2019
WAS SLOWLY PULLING FWD TO PARK IN PARKING SPACE AND WHEN PUT FOOT ON BRAKE TO STOP, IT KEPT GOING. CAR WENT OVER THE CEMENT PARKING BLOCK ONTO SIDEWALK AND HIT HEAVY DUTY CEMENT PILLAR. ONLY DAMAGE WAS MY LICENSE PLATE AND HOPEFULLY LITTLE ELSE ON MY CAR.
Service brakes, Sep 5, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST BRAKING ABILITY. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD AND COULD NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN GAITHERSBURG (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) WHERE THE MECHANICS DIAGNOSED THE VEHICLE AND BLEW AIR THROUGH THE VALVES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,182.
Service brakes, Aug 29, 2019
BRAKE FAILURE, WHILE DRIVING MY WIFE'S 09 FUSION THE BRAKE PEDAL WENT TO THE FLOOR WHEN STOPPING AND HITTING A POT HOLE. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR BEFORE BEING ABLE TO SLOW THE VEH. THE BRAKE PEDAL DID NOT RETURN TO NORMAL UNTIL A COUPLE DAYS LATER. MY WIFE USES HAND CONTROLS WHICH DID NOT AFFECT THE DRIVING IN ANY WAY BUT HAS ME CONCERNED AS MY WIFE IS IN A WHEELCHAIR AND CAN'T PUT EXCESSIVE FORCE ON THE BRAKES IF THEY WERE TO FAIL LIKE THAT. I TRIED PUMPING THE BRAKES BUT IT DIDN'T RESOLVE THE ISSUE, NOR DID PUMPING THE BRAKES WHILE THE VEH WAS TURNED OFF.
Service brakes, Aug 29, 2019
I PULLED INTO THE MEDIAN TO TURN LEFT INTO A BUSINESS. AS MY CAR TRAVELED OVER SOME GRAVEL IN THE MEDIAN MY BRAKES WENT "SOFT" AND I HAD TO MASH DOWN ON THEM IN ORDER TO COME TO A COMPLETE STOP. ONCE PARKED, I LET THE CAR "SIT" OR "REST" FOR 4 HOURS. THE BRAKES WERE STILL SOFT WHEN I STARTED THE CAR, AND WHEN I WOULD PRESS THE BRAKES, I HAD TO MASH DOWN ON THEM TO COME TO A COMPLETE STOP.
Service brakes, Aug 27, 2019
LOW BRAKE ENGAGEMENT FOLLOWING ANTI-LOCK BRAKE SYSTEM EVENT. VEHICLE WAS IN MOTION. AFTER THIS EVENT, I WOULD NEED TO PUSH THE BRAKE PEDAL DOWN MORE THAN IT SHOULD NEED TO BE PUSHED IN ORDER TO GET THE BRAKES TO ENGAGE. TOM HOLZER FORD IN FARMINGTON HILLS, MI REPLACED A HYDRAULIC CONTROL VALVE UNIT AS WELL AS A FRONT RIGHT LOWER SIDE CALIPER PIN THAT WAS FROZEN.