2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints

1,022 reports, newest first.

  1. Service brakes, Jul 2, 2020

    VEHICLE IS TAKING A LONG TIME TO STOP.

  2. Structure, Jun 19, 2020

    DOOR LATCH REFUSED TO CONNECT ON THE DRIVERS SIDE. *TR

  3. Exterior lighting, Jun 12, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THERE WAS CONDENSATION IN THE HEADLAMP. THE VEHICLE WAS TAKEN TO WESTFIELD FORD (6200 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, (708) 354-8600) WHERE THE CONTACT WAS INFORMED THAT THE HEADLAMP HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.

  4. Service brakes, May 25, 2020

    MY VEHICLE IS UNDER RECALL FOR A FAULTY PART ON THE BREAKING SYSTEM, I CALLED FORD ON FRIDAY 5/22/2020 ( SUNSHINE FORD NEWBURGH, NY) AND WAS TOLD THEY DO NOT HAVE THE PART AND CANNOT EVEN ORDER IT AT THIS TIME. ALSO THEY HAVE NO IDEA WHEN THEY CAN ORDER IT, IT COULD BE MONTHS. MY CAR IS UN-DRIVEABLE WITHOUT THE NEW PART. I JUST HAD THE ENTIRE BREAKING SYSTEM REPLACED ( CALIPERS, ROTORS,AND PADS ). THERE EXCUSE AND RESPONSE IS UNACCEPTABLE. PLEASE HELP I NEED MY CAR TO GET BACK TO WORK. THANK YOU*DT*JB

  5. Service brakes, Air, Service brakes, May 15, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED DELAYED BRAKE RESPONSES WHILE DEPRESSING THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  6. Service brakes, Hydraulic, May 14, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW OR STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  7. Air bags, May 7, 2020

    IN APRIL OF LAST YEAR 2019 I WAS NOTIFIED OF A AIRBAG RECALL ON MY VEHICLE. I WENT AND GOT MY AIRBAG RECALL DONE. NOW MY AIRBAG LIGHT ON DASH STAYS ON FOR THE PASS THREE DAYS. I TOOK MY VEHICLE BACK TO THE SAME FORD DEALERS THAT SERVICE MY CAR. MY VEHICLE WAS IN MOTION WITH THE AIRBAG LIGHT STILL ON. THE DEALER SHOP IS TELLING ME IT MAY NOT BE MY AIRBAG AND I WILL HAVE TO PAY FOR DIAGNOSIS,ETC. *TR

  8. Air bags, May 6, 2020

    2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL. CONSUMER STATES THAT THEY NO LONGER OWN THIS VEHICLE DUE TO IT BEING TOTALED. *LD *JS

  9. Service brakes, Apr 29, 2020

    RECALL ON 2009 FORD FUSION IN DECEMBER ON HYDROLIC BRAKE ISSUES.....THERE IS STILL NO REMEDY FOR THIS WHICH IS UNACCEPTABLE BY FORD. I NEED THIS FIXED!!!

  10. Service brakes, Apr 20, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (1150 SHAWNEE MISSION PARKWAY, SHAWNEE, KS 66203, (913) 631-000) AND THE HYDRAULIC CONTROL UNIT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,939.

  11. Service brakes, Apr 17, 2020

    TL* THE CONTACT CALLED ON BEHALF OF A SON WHO OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE THE VEHICLE WAS STOPPED. GREG DARNELL FORD (6601 SE 29TH ST, MIDWEST CITY OK 73110, 405-733-1611) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  12. Service brakes, Engine, Mar 28, 2020

    VEHICLE LOST BRAKES WHEN LEAVING PAVEMENT ON TO DIRT ROAD.BRAKE PEDAL GOES TO THE FLOOR BEFORE STOPPING.VEHICLE SLOW TO STOP.VEHICLE IN MOTION TURING OFF THE HIGHWAY

  13. Service brakes, Mar 11, 2020

    WHILE DRIVING MY FORD FUSION THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR KEPT MOVING. I WAS ABLE TO PULL THE EMERGENCY BRAKE IN TIME SO THAT I DID NOT COLLIDE INTO THE VEHICLE THAT WAS STOPPED IN FRONT OF ME. I HAVE CONTACTED MY FORD MULTIPLE TIMES TO HAVE CAR REPAIRED DUE TO RECALL AND MY RECENT BRAKE FAILURE ISSUE AND THEY HAVE TOLD ME THAT THEY DO NOT HAVE A FIX FOR MY CAR.

  14. Service brakes, Mar 10, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO FORD OF OKC LOCATED AT (2800 W I 44 SERVICE RD, OKLAHOMA CITY, OK 73112 (405) 438-3330), WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO AVAILABLE.

  15. Service brakes, Mar 4, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUNSHINE FORD (40 NY-17K, NEWBURGH, NY 12550) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Service brakes, Mar 3, 2020

    DAUGHTER SAYS BRAKES HAVE BEEN PERIODICALLY SOFT AND ONE TIME UNRESPONSIVE.

  17. Service brakes, Feb 17, 2020

    THE BRAKE PEDAL WILL INITIALLY SLOW DOWN VEHICLE AT FIRST BUT THEN YOU HAVE TO PUSH ALL THE WAY TO THE FLOOR TO GET VEHICLE TO STOP. LIKE PUSHING ON AIR AT FIRST AND THEN YOU PUSH TO THE FLOOR. I DRIVE AND TO SLOW DOWN REQUIRES STAYING EARLY AND PUSHING ALL WAY DOWN TO FLOOR.

  18. Service brakes, Feb 12, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE REVERSING THE VEHICLE OUT OF A DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED AND FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LYNCH FORD CHEVROLET INC.,410 US-30, MT VERNON, IA 52314. THE DEALER REFUSED TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 160,000.

  19. Service brakes, Feb 3, 2020

    RECEIVED A RECALL NOTICE FOR A PROBLEM I HAVE HAD WITH MY FUSION (ABS MODULE VALVE STUCK OPEN) WHICH MEANS THE BRAKES WORK AND LOCKUP ONLY WHEN PRESSED ALL THE TO THE FLOOR. WENT TO 3 FORD DEALERS AND NONE WILL HELP BECAUSE THE RECALL HAS NO "SOLUTION YET". ONE TECH TOLD ME TO DEAL WITH A BAD BRAKE PEDAL AND DON'T DRIVE FAST. THAT'S NOT SAFE FOR MY WIFE OR CHILD IN THE VEHICLE. FORD SAYS PARTS MAY BE AVAILABLE IN THE LAST PART OF THE 2020 FIRST QUARTER. THE FORD RECALL STATES "THE VEHICLE IS SAFE TO DRIVE" ITS NOT VERY SAFE WHEN THE BRAKES DONT STOP THE VEHICLE.

  20. Service brakes, Feb 3, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  21. Service brakes, Jan 29, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SPOKE WITH NHTSA BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  22. Service brakes, Jan 28, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED WHILE THE DRIVER WAS DRIVING 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WHICH CAUSED THE BRAKING DISTANCE TO BE EXTENDED. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT.

  23. Service brakes, Jan 24, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECENT PURCHASED THE VEHICLE FROM FRED MARTIN SUPERSTORE LOCATED AT 3195 BARBER RD, BARBERTON, OH 44203 AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) BUT PARTS WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT A FAILURE MAY BE EXPERIENCED MEANWHILE THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  24. Service brakes, Jan 21, 2020

    ANTILOCK BRAKES PULSED AND BRAKE PEDAL TRAVELED TO THE FLOOR. LIMITED BRAKING. 2-3 MINUTES FOR BRAKES TO RETURN TO POWER. VEHICLE WAS TRAVELING AT APPROX 15 MPH IN PARKING LOT.

  25. Air bags, Jan 6, 2020

    TOOK VEHICLE TO BE REPAIRED FOR PREVIOUS AIRBAG ISSUES AND THE LIGHT HAS COME BACK ON WHILE DRIVING ON A CITY STREET IN ROCKPORT, TEXAS AND NEVER WENT BACK OFF.