2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Hydraulic, Service brakes, Nov 2, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL CEASED. THE VEHCILE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE BRAKE VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE LOCAL DEALER HEMPSTEAD FORD LOCATED AT 301 N. FRANKLIN ST, HEMPSTEAD, NY 11550 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILALBE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Service brakes, Oct 27, 2020, crash
TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT SHE JUST PURCHASED THE VEHICLE FOR HER DAUGHTER AT J & J AUTO GROUP INC, 804 S CICERO AVE, CHICAGO, IL 60644, AND AFTER LEAVING THE DEALER WHILE HER DAUGHTER WAS DRIVING AT 30 MPH, THE BRAKE PEDAL GOT STUCK, HER DAUGHTER WAS UNABLE TO CONTROL THE VEHICLE. AS A RESULT, HER DAUGHTER CRASHED INTO TWO VEHICLES THAT WERE PARK AND THEN RUN INTO A FENCE OF AN APARTMENT BUILDING. THE CONTACT MENTIONED THAT ONE OF THE VEHICLE THAT WAS PARK WAS TOTALED. THE CONTACT STATED THAT HER DAUGHTER SUSTAINED INJURIES TO THE FACE, BRUISES TO THE ARM, CUT TO THE LEFT EYES, BACK, HEAD CONCUSSION AND THREE BROKEN RIBS ON THE LEFT SIDE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POUND TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. - (RECALL RELATED INCIDENT) TS
Service brakes, Oct 21, 2020, crash
ON THE AFTERNOON OF NOVEMBER 16, 2019, I WAS TRAVELLING THROUGH A SUBURB OF PHILADELPHIA, PENNSYLVANIA. THE ROAD IS A 4 LANE ROAD, TWO IN EACH DIRECTION. IT IS HEAVILY TRAFFICKED. I WAS TRAVELLING IN THE LEFT HAND LANE HEADING WESTBOUND. TRAFFIC TO THE RIGHT WAS COMING TO A STOP, AS A CAR WAS STOPPED IN THE LANE WITH IT'S FOUR-WAY FLASHERS ON. THE LEFT HAND LANE WAS SLOWING TO A STOP AS A CAR WAS ATTEMPTING TO MAKE A LEFT HAND TURN ACROSS TRAFFIC. I ATTEMPTED TO COME TO STOP. MY CAR BEGAN SHAKING AND I HAD USE BOTH FEET TO HOLD THE BREAK DOWN. AT THE TIME, I DIDN'T THINK ANYTHING OF IT AND ASSUMED IT WAS BECAUSE MY CAR WAS GETTING OLD. MY CAR DID NOT STOP, DESPITE MY BEST EFFORTS. AT A LOW RATE OF SPEED, I REAR-ENDED THE CAR IN FRONT OF ME WHICH THEN HIT THE CAR IN FRONT OF THEM - THE ONE ATTEMPTING TO MAKE A LEFT HAND TURN ACROSS TRAFFIC. THERE WAS MINIMAL DAMAGE ON ALL CARS INVOLVED. A MONTH TO TWO MONTHS LATER, I RECEIVED A LETTER FROM FORD INDICATING THAT THERE WAS A RECALL ON MY ANTI-LOCK BREAK SYSTEM AND THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE AT MY LOCAL DEALERSHIP. AS THE INSURANCE CLAIM PROGRESSES, I WAS ADVISED BY MY ADJUSTER THAT I SHOULD REPORT THIS ACCIDENT TO NHTSA.
Service brakes, Oct 16, 2020
19S54 RECALL . SPOKE WITH FORD AND TOOK CAR TO DEALERSHIP. BREAK PEDAL GOES TO FLOOR. BEEN ADVISED BY DEALERSHIP THAT FORD WILL NOT TAKE ANY ACTION UNTIL FIRST QUARTER OF 2021. IF I WANT TO CORRECT THE PROBLEM NOW IT WILL BE $1,300.00 THAT I MAY OR MAY NOT BE REIMBURSED. THE RECALL HAS BEEN OUT FOR OVER A YEAR, THEY ONLY HAVE THE PARTS IF YOU PAY FOR THEM. PLEASE ASSIST
Service brakes, Oct 8, 2020
BRAKING ISSUE. WHILE DRIVING, TWICE LAST WINTER, I HAD TO BRAKE SUDDENLY AND I LOST BRAKING ABILITY TO STOP IN A TIMELY MANNER. THE PEDAL GOES TO THE FLOOR AND IS VERY SLOW TO STOP. IT TAKES MULTIPLE TIMES OF PUMPING THE BRAKE TO GET ANY PRESSURE BACK UP TO BRAKE. I'VE HAD MULTIPLE SHOPS LOOK AT IT AND HAVE REPLACED THE BRAKES THEMSELVES AND THEY DO NOT FIND ANYTHING WRONG. THE LAST SHOP HAD TO BLED THE BRAKE LINES AND FOUND AIR BUBBLES IN THE LINES THAT NEED TO BE BLED OUT, WHICH SEEMED TO HELP. FORTUNATELY, I HAVE NOT HAD ANY ACCIDENTS WHEN THIS OCCURRED BUT HAVE COME CLOSE.
Service brakes, Oct 4, 2020, crash
MY HUSBAND WAS DRIVING AT ABOUT 35 MPH DOWN A TWO LANE ROAD IN THE RIGHT LANE AND HE WENT TO STOP AT A STOP LIGHT AND WHEN HE HIT THE BRAKE PETAL, IT VIBRATES 4 TIMES AND THEN THE PETAL WENT TO THE FLOOR AND THE BRAKES STOPPED WORKING AND HE COULD NOT SLOW DOWN OR STOP THE VEHICLE. SINCE THERE WAS A PEDESTRIAN TO HIS RIGHT ON THE SIDEWALK AND THE VEHICLE IN FRONT OF HIM WAS SMALLER THAN HIS CAR, HE CHOSE TO DRIVE IN THE MIDDLE THROUGH THE TWO LANES OF VEHICLES. HE ENDED UP HITTING 3 OTHER VEHICLES BEFORE OUR CAR STOPPED. AFTER HE GOT HOME, WE CHECKED TO SEE IF THERE WERE ANY RECALLS ON THE CAR SINCE WE WERE CONFUSED WHY THE BRAKES FAILED OUT OF NOWHERE SEEING AS WE HAD RECENTLY PUT BRAND NEW $80 BRAKES ON OUR CAR AND FOUND OUT THAT THERE HAD BEEN A RECALL ON THE ABS SYSTEM LAST JANUARY, BUT THERE IS NOT A REPLACEMENT PART YET AVAILABLE UNTIL NOVEMBER. I TRULY BELIEVE THAT THIS ACCIDENT WAS CAUSED DUE TO FAULTY PARTS THAT FORD MADE THIS VEHICLE WITH AND NOW MY CAR IS TOTALED AND I DID NOT HAVE COLLISION SO BECAUSE OF THE FAULTY ABS SYSTEM, I NOW HAVE NO CAR AND DAMAGED 3 OTHER PEOPLE'S CARS. THANK GOD THIS ACCIDENT WAS NOT FATAL AND NO ONE WAS INJURED TOO BADLY DUE TO THE UNSAFE ABS SYSTEM IN THE 2009 FORD FUSION.*DT*JB - (RECALL RELATED INCIDENT) TS
Service brakes, Oct 2, 2020
ABS SYSTEM UNRESPONSIVE,PARKING BRAKE WAS NEEDED JUST TO STOP CAR.
Service brakes, Oct 1, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE PEDAL WENT TO THE FLOORBOARD CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT STATED THAT SHE HAD TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626) WHERE THE DEALER TOOK A PICTURE OF THE VIN AND REFUSED TO TEST DRIVE THE VEHICLE. THE CONTACT WAS INFORMED THAT A TEST DRIVE WAS UNNECESSARY SINCE THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT YET AVAILABLE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO O'CONNOR CHEVROLET INC (3850 W. HENRIETTA RD, ROCHESTER, NY 14623) FOR AN OIL CHANGE AND THE VEHICLE WAS TEST DRIVEN BY THE UNDERWRITER AT THE CHEVROLET DEALER AND WAS INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE BRAKES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED PARTS WOULD NOT BE AVAILABLE UNTIL 2021.*JB*DT*JB
Service brakes, Sep 30, 2020
THE VEHICLE'S BRAKES RANDOMLY CEASE WORKING. THIS HAS LED TO SEVERAL NEAR COLLISIONS, INCLUDING AT LEAST ONE HIGH-SPEED INCIDENT WHERE THE BRAKES FAILED ON THE INTERSTATE AND NEARLY CAUSED A SERIOUS CRASH. THE DEALERSHIP HAS KNOWN ABOUT THIS RECALL FOR NEARLY A YEAR AND HAS YET TO FIX THE ISSUE. THEY CLAIM THEY DON'T HAVE THE PARTS AND CLAIM THE ISSUE NEEDS TO BE TAKEN UP WITH THE MANUFACTURER. WHEN CONTACTING THE MANUFACTURER, THEY CLAIM IT IS THE RESPONSIBILITY OF THE DEALERSHIP TO FIX IT AND WILL NOT HELP EITHER. IT IS WILDLY UNACCEPTABLE THAT MANUFACTURERS AND DEALERSHIPS CAN PRODUCE AND SELL CARS WITH BRAKES THAT RANDOMLY SHUT DOWN COMPLETELY AND NOT FIX THE ISSUE. THIS IS NO SMALL MATTER, BRAKES THAT SPONTANEOUSLY STOP WORKING ARE ONE OF THE MOST DANGEROUS ISSUES THAT CAN HAPPEN TO A CAR, AND SUCH A ISSUE SHOULD BE ADDRESSED IMMEDIATELY. BEFORE THE RECALL WAS MADE PUBLIC, THE DEALERSHIP CHARGED US ON TWO SEPARATE OCCASIONS TO FIX THE BRAKES AND CLAIMED THEY WERE COMPLETELY FIXED. WE ARE CAUGHT IN A VICIOUS CYCLE OF BOTH THE DEALERSHIP AND THE MANUFACTURER REFUSING TO HELP AND CLAIMING THAT IT IS THE OTHER ONE WHO CAN HELP US. THIS IS A KNOWN AND PUBLIC RECALL (NHTSA RECALL NUMBER 19V904), AND WE SHOULD NOT BE TERRIFIED OF DYING IN A CAR CRASH BECAUSE OUR BRAKES RANDOMLY GO OUT AND THE RESPONSIBLE PARTIES KEEP DODGING RESPONSIBILITY. WE HAVE MADE MULTIPLE ATTEMPTS AT CONTACTING BOTH THE DEALERSHIP AND MANUFACTURER TO NO AVAIL, SO WE ARE WRITING TO THE NHTSA FOR ASSISTANCE IN THIS MATTER.
Air bags, Service brakes, Sep 28, 2020, crash
TL* THE CONTACT OWNED A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE COMING OFF THE INTERSTATE APPROXIMATELY 30 - 35 MPH WHEN PRESSING THE BRAKES, WHEN THE VEHICLE FAILED TO STOP. THE VEHICLE'S BRAKES FLOORED. THE CONTACT ENDED UP CRASHING INTO THE VEHICLE IN FRONT OF THEM. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT RECEIVED INJURIES TO THEIR LOWER BACK, HIPS AND NECK AREA WHEN MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THEY HAD NOW LEARNED OF THEIR VEHICLE BEING INCLUDED IN TWO RECALLS NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 19V001000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Hydraulic, Sep 23, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND WHILE DEPRESSED TO THE FLOOR. THE PARKING BRAKE WAS ENGAGED TO STOP VEHICLE. THE VEHICLE WAS TOWED TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409 (253) 475-4151) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKES NEEDED TO BE FLUSHED. THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Sep 18, 2020
TODAY I EXPERIENCED A FRIGHTENING DEGREE OF BRAKE FAILURE. I WAS ON A FREEWAY OFF RAMP WHICH WAS ON A DOWNGRADE. AS I WAS GOING OVER SOME MINOR BUMPS IN THE ROAD, I APPLIED MY BRAKES AND LOST ABOUT 80% OF THE BRAKES. I HEARD A STRANGE NOISE AND THOUGHT IT MIGHT BE THE ANTI-LOCK BRAKES. I HAD TO PUSH MY FOOT WAY DOWN TO THE FLOOR TO STOP THE CAR & IT DID STOP. THIS FAILURE CONTINUED FOR ABOUT 5-7MINUTES WHILE DRIVING IN STOP & GO CITY STREET TRAFFIC. I WAS READY TO PULL OVER AT A SAFE SPOT WHEN I NOTICED THE BRAKES RETURNED TO FULL POWER AND CONTINUED TO WORK PROPERLY FOR THE LAST 10 MINUTES OF MY DRIVE. NOW I'M AFRAID TO DRIVE THIS CAR, ESPECIALLY WITH CHILDREN OR PASSENGERS. I RECEIVED A RECALL NOTICE EARLIER THIS YEAR REGARDING THE ANTI-LOCK BRAKING SYSTEM ON MY CAR. IT WAS DATED JANUARY 2020: 19S54 / NHTSA RECALL 19V-904. I'VE RESEARCHED THIS PROBLEM AND SEE THAT IT HAS CAUSED ACCIDENTS ALREADY. WHEN I CALLED FORD ABOUT THIS NOTICE, I WAS TOLD IT WAS ONLY AN 'ALERT' AND THEY'D LET ME KNOW WHEN PARTS ARE AVAILABLE. THAT WAS 9 MONTHS AGO. THE NOTICE SAID PARTS WERE ANTICIPATED TO BE AVAILABLE THE LATE FIRST QUARTER OF 2020. NOW THAT I'VE EXPERIENCED THIS DEADLY HAZARD, THIS IS NOT ACCEPTABLE WHEN THE POSSIBILITY OF A CRASH EXISTS DUE TO BRAKE FAILURE! I WANT TO GET MY CAR REPAIRED NOW. PLEASE TELL ME HOW TO GO ABOUT THIS AND PREVENT ANY FUTURE ACCIDENT, INJURY OR DEATH.
Service brakes, Sep 15, 2020, crash
THE VEHICLE: 2009 FORD FUSION VIN #[XXX] WAS RECALLED DUE TO DEFECTED ANTI-LOCK BRAKING SYSTEM MY SON PURCHASED THE VEHICLE IN DECEMBER 2018 FROM DRIVE NOW MOTORS, HILLSBOROUGH BLVD, TAMPA (NOW LOCATED ON FLORIDA AVE.) THE OWNER NAME IS SAM. I ADDED THE VEHICLE TO MY EXISTING INSURANCE WITH WINDHAVEN. WE RETURNED THE VEHICLE A FEW WEEKS AFTER PURCHASING DUE TO THE BRAKES NOT WORKING PROPERLY. THE DEALERSHIP MADE SOME ADJUSTMENTS AND TOLD US IT WAS FINE. BUT I CONTINUE TO COMPLAINED AFTER THEY MADE ADJUSTMENT BECAUSE IT STILL DID NOT WORK RIGHT FOR ME, BUT THE OWNER DID NOT WANT TO HELP US ANY FURTHER. ON APRIL 10, 2019, THE CAR WAS TOTALED WHEN MY SON LOST CONTROL OF THE CAR DRIVING INTO OUR COMMUNITY WALL. WE REPORTED THE ACCIDENT TO WINDHAVEN INSURANCE; THEY OPENED THE CLAIM BUT WE HEARD NOTHING ELSE ABOUT IT. THEY DID PAY FOR THE WALL REPAIR IN OUR COMMUNITY. ALMOST A YEAR LATER, WE RECEIVED THE SAFETY RECALL NOTICE FROM FORD (IN JANUARY, 2020). I CONTACTED WINDHAVEN AGAIN AND WAS TOLD THE STATE (FIGA) WAS HANDLING THIS CLAIM, AND GIVEN THE 800# TO GET MORE INFORMATION. AFTER MAKING NUMEROUS CONTACT WITH THE FIGA, I WAS TOLD MY INSURANCE WAS CANCELLED BECAUSE WINDHAVEN WENT OUT OF BUSINESS; AND I HAD TO SEND AN EMAIL TO REQUEST MY CLAIM BE REOPENED AND INVESTIGATED WITH THIS NEW (RECALL) INFORMATION. I ALSO CONTACTED FORD MANUFACTURER ABOUT THE RECALL AND THE BRAKES PROBLEMS THAT LED TO THE ACCIDENT. THE REPRESENTATIVE TOOK MY INFORMATION AND SAID HE WILL INVESTIGATE AND CONTACT ME, BUT I NEVER HEARD BACK FROM THEM. I, THEREFORE, CONTACTED FIGA AGAIN AND WAS EVENTUALLY REFERRED TO AN ADJUSTER. [XXX]. HE REFERRED ME TO THIS COMPLAINT PAGE BECAUSE HE SAID THERE WAS NOTHING ELSE CAN BE DONE BECAUSE WE DIDN'T HAVE COMP AND COLLISION. WE NEED THIS MATTER INVESTIGATED BECAUSE THE INCIDENT WITH THE BRAKES IS COUNTING AGAINST MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Sep 11, 2020
FORD HAS ISSUED AN ADVANCE RECALL NOTICE 19S54 (NHTSA 19V904) WITH INTERIM SUGGESTION OF BRAKE FLUID FLUSH, RESERVOIR CAP REPLACEMENT, AND HYDRAULIC CONTROL UNIT (HCU) TESTING AND REPLACEMENT IF NECESSARY. THE ISSUE IS THAT SOME RECOMMENDED BRAKE FLUIDS HAVE CORROSIVE AGENTS THAT DEGRADE THE HCU AND CAUSE IT TO STICK OPEN. WHEN THIS HAPPENS THE BRAKE PEDAL TRAVELS FURTHER THAN IT SHOULD INCREASING THE RISK OF ACCIDENT. I HAVE HAD THIS HAPPEN TWICE WITH NO ACCIDENTS, BUT IT IS VERY SCARY AS THE BRAKES HAVE TO BE PUMPED TO WORK PROPERLY. I CONTACTED A LOCAL FORD AGENT WHO HAS DECLINED TO PROVIDE THE RECOMMENDED INTERIM SOLUTION WITH FREE PARTS AND LABOR AS RECOMMENDED ON THE ADVANCE NOTICE. SINCE THE FIRST TIME MY ISSUE HAPPENED WAS PRIOR TO RECEIVING THE RECALL NOTICE AND RESOLVED ITSELF (INTERMITTENT) QUICKLY. THE SECOND TIME THIS HAPPENED I WAS AWARE OF THE RECALL AND HAVEN'T DRIVEN MY VEHICLES SINCE. I DID NOT CONTACT THE FORD DEALER IMMEDIATELY AS I HAD ACCESS TO AN EXTRA VEHICLE. HOWEVER, I HAVE SINCE LOST THAT ACCESS AND NOW NEED THIS ISSUE RESOLVED AND HAVE NOT RECEIVED THE SECOND RECALL NOTICE THAT WAS PROMISED WHEN PARTS BECAME AVAILABLE FOR FINAL SOLUTION. I DO NOT HAVE THE FUNDS TO PAY FOR INTERIM RESOLUTION AND NEED FORD TO HONOR THE LANGUAGE OF THE ADVANCE RECALL NOTICE SO I FEEL SAFE DRIVING THE CAR. BOTH TIMES I EXPERIENCED THE BRAKE PEDAL ISSUES WAS WHILE DRIVING ON CITY STREETS. HOWEVER, MY SON EXPERIENCED THE ISSUE WHILE ON HIGHWAY DRIVING. I CONFIRMED THE ISSUE WHILE DRIVING IT DURING MY SECOND EXPERIENCE.
Service brakes, Sep 9, 2020
2009 FORD FUSION. HAVE BEEN DRIVING THIS VEHICLE FOR OVER 2 YEARS. PERIODICALLY, I WOULD NEED TO HIT THE BRAKES HARDER THAN NORMAL TO AVOID SOMEONE PULLING OUT IN FRONT OF ME OR SOMETHING OF THAT NATURE. WHEN I WOULD HIT THE BRAKES HARD, I WOULD LOSE ABOUT 80%-90% OF MY BRAKING ABILITY FOR SOMETIMES DAYS. IT WOULD NOT BE SAFE TO DRIVE AND I WOULD HAVE TO MAKE SURE I LEFT 100+ YARDS IN FRONT OF THE CAR IN FRONT OF ME AFTER IT HAPPENED. I FINALLY SEE THE 19S54 RECALL COME OUT, AND I WAIT, AND WAIT FOR PARTS TO BECOME AVAILABLE. FINALLY, MONTHS LATER, I HAD THE BRAKES GO COMPLETELY OUT ON ME YESTERDAY 09SEP2020 AND I THEN DECIDED TO CALL FORD ABOUT IT, THEIR CUSTOMER SERVICE ACKNOWLEDGED THE RECALL AND STATED THERE WAS NO REPAIR AT THIS TIME BUT THAT IT WAS NOT A CONDITION THAT WOULD MAKE THE VEHICLE UNSAFE. I DISAGREE. THEY REFUSE TO PROVIDE A RENTAL CAR AND THEY JUST EXPECT ME TO PAY THE $1,600 RIGHT NOW TO HAVE IT FIXED AND MAYBE GET REIMBURSED LATER. I REFUSE TO PAY FOR IT UPFRONT KNOWING THERE IS ALREADY A VALID RECALL IN PLACE. I BELIEVE THIS IS GROSS NEGLIGENCE ON FORDS PART, NOT THE DEALERSHIP. THERE NEEDS TO BE ACCOMMODATIONS MADE. AFTER PAYING FOR THE DEALER TO "DIAG" THE PROBLEM, THEY CONFIRMED THAT IT WAS THE ABS HYD UNIT, CALLED FORD BACK, THEY STILL DIDN'T CARE AND ACTUALLY HUNG UP ON ME FOR STATING THAT I THOUGHT THIS WAS UNSAFE ENOUGH TO NOT WANT TO DRIVE. I WILL BE TAKING THIS TO THE NEXT LEVEL ONLY BECAUSE I KNOW I AM NOT THE ONLY ONE HAVING THIS SAME ISSUE.
Service brakes, Sep 5, 2020
REPLACED THE ABS SENSOR IN 2016 WITH A REFURBISHED ONE THAT IS NOW OUT OF WARRANTY. I WAS 30 MINUTES FROM HOME WITH 3 KIDS AND A DOG IN THE CAR GOING DOWNHILL IN A RESIDENTIAL NEIGHBORHOOD WHEN THE BRAKES FAILED AGAIN.I HAD IT TOWED TO A FORD DEALERSHIP AND THEY WANT ME TO PAY $1030 TO PUT IN ANOTHER FLAWED SENSOR BECAUSE THEY "HAVE NOT RELEASED THE PARTS" FOR THE RECALL THAT WAS SUPPOSED TO BE READY IN MARCH. I HAVE FILED COMPLAINTS WITH FORD (CASE CAS27456010) AND THE BBB (CASE FRD2022027). MEANWHILE I AM CAR-LESS WHILE IT SITS IN THE DEALERS LOT. I JUST SUBMITTED ANOTHER REPORT TO YOU ABOUT THE SAME INCIDENT IN 2016.
Service brakes, Sep 5, 2020
BRAKES STARTING GOING TO THE FLOOR ON BUMPS. STARTING HAPPENING FREQUENTLY SO I TOOK IN FOR REPAIR AND HAD TO HAVE A NEW ABS SENOR INSTALLED. I DID A REFURBISHED ONE WITH A THREE YEAR WARRANTY IN ORDER TO SAVE SOME MONEY. IT STILL COST @$550.
Service brakes, Aug 23, 2020
I WAS DRIVING ON A CITY BUSINESS ROAD OF 40 MPH MAX WHEN I WAS REQUIRED TO SLOW DOWN FOR A STOPLIGHT AHEAD. AS I SLOWED I NOTICED THAT THE BRAKE PEDAL CHUGGED AND PROCEEDED TO MOVE FORWARD TO THE FLOORBOARD. LUCKILY THE STOPLIGHT HAD CHANGED TO GREEN AND THE VEHICLES AHEAD OF ME ADVANCED. KNOWING THAT I HAD AN ISSUE WITH STOPPING THE VEHICLE, I SHIFTED THE VEHICLE INTO NEUTRAL IN CASE I NEEDED TO PULL THE PARKING BRAKE. AS I WAS NEARING A RESIDENTIAL AREA WITHIN A QUARTER MILE FROM MY HOME, I SLOWLY ADVANCED MY VEHICLE WITH EMERGENCY FLASHERS ON TO MY HOME. MY HUSBAND CALLED THE LOCAL FORD DEALER AND FORD MOTOR COMPANY. WE WILL NOT DRIVE THIS VEHICLE AS IT IS UNSAFE IN THIS CONDITION. WE ARE WAITING FOR THE NOTICE TO HAVE THIS PART REPLACED PER FORD (UNTIL NOVEMBER!!)
Service brakes, Hydraulic, Aug 21, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2020 HOWEVER, AFTER SPEAKING WITH THEM AGAIN, THE MANUFACTURER CONFIRMED THE REMEDY WAS STILL NOT AVAILABLE AS OF AUGUST, OF 2020. THE CONTACT STATED THAT WHILE DRIVING DOWN A DECLINE IT BECAME DIFFICULT TO STOP THE VEHICLE. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, AN EXCESSIVE AMOUNT OF PRESSURE WAS NEEDED TO PUMP THE BRAKES AFTER COMING TO A STOP, TO REGAIN BRAKING POWER. THE CONTACT STATED THAT THE ROTORS IN THE REAR AND FRONT OF THE VEHICLE, AS WELL AS THE BRAKE PADS WERE REPLACED AT THE SAME DEALER HOWEVER, THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Aug 17, 2020
WE RECEIVED A SAFETY RECALL NOTICE IN JANUARY FOR RECALL 19V-904. THERE WAS NO FIX OFFERED AT THAT TIME. I CHECKED WITH THE DEALER TODAY, WHO SAID THERE IS STILL NO FIX OR PARTS AVAILABLE. WITH A RECALL NOTICE LIKE THIS INVOLVING A BRAKE PEDAL POTENTIALLY GOING TO THE FLOOR, THIS IS UNACCEPTABLE.
Service brakes, Hydraulic, Aug 12, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE DRIVING. NO WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED SUBURBAN FORD OF WATERFORD (6975 HIGHLAND RD, WATERFORD TWP, MI 48327), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jul 19, 2020
MY 2009 FORD FUSION HAS THE ANTILOCK BRAKE PROBLEM IN WHICH THE BRAKE PEDAL DROPS SIGNIFICANTLY AFTER AN ANTI-LOCK STOP EVENT. I RECEIVED THE 19V-904 RECALL NOTICE, HOWEVER FORD IS NOT SUPPLYING THE PARTS TO THE DEALER. FOR THIS REASON, I CAN NOT GET THIS PROBLEM RESOLVED. MY FUSION EXHIBITS A SEVERE LOW BRAKE PEDAL PROBLEM AFTER AN ANTI-LOCK STOP IN THE WINTER, AND IS DANGEROUS WHEN TRYING TO COME TO A STOP AFTER AN ANTI-LOCK STOP EVENT. I'M AFRAID I WILL END UP IN AN ACCIDENT, AND OTHER FAMILY MEMBERS WON'T EVEN DRIVE THE CAR ANYMORE DUE TO THIS SAFETY ISSUE. I HAVE NOT BEEN INVOLVED IN AN ACCIDENT AS OF THIS WRITING. I WOULD LIKE TO SEE THE NHTSA PUT SOME PRESSURE ON FORD MOTOR COMPANY TO GET THE PARTS TO THEIR DEALERS SO WE CAN HAVE OUR VEHICLE REPAIRED. WE'VE WAITED A COUPLE YEARS FOR FORD TO COME UP WITH A SOLUTION TO THIS PROBLEM. THE RECALL NOTICE FROM JANUARY 2020 STATES THAT "PARTS ARE ANTICIPATED TO BE AVAILABLE LATE FIRST QUARTER 2020." IT IS NOW EARLY THIRD QUARTER, AND STILL NO PARTS. FORD EITHER NEEDS TO BE HELD ACCOUNTABLE FOR TIMELY REPAIRS, OR SHOULD BE FORCED TO OFFER A FULL NADA RETAIL BUYBACK OF THESE CARS.
Service brakes, Jul 15, 2020
ON MY 2009 FORD FUSION: THE BRAKES STARTED GETTING SOFTER AND TAKING LONGER TO STOP THE VEHICLE, ON THE HIGHWAY OR CITY STREETS. I HAVE PULLED AND TESTED THE MASTER CYLINDER THE BRAKES ARE FINE AND ARE NOT LOW, THE BRAKES HAVE BEEN BLED, WENT THROUGH 2 LARGE BOTTLES OF DOT 3 FLUID, CALIPERS TESTED, BUT THE BRAKES ARE STILL SOFT AND WILL NOT CATCH UNTIL ALMOST TO THE FLOOR. I WENT TO A FORD DEALERSHIP BECAUSE THEY ELUDED TO THE IDEA THAT THERE WAS A FIX FOR THE RECALL REGARDING THE ABS VALVE, I GOT THERE AND THEY SAID THERE WAS NOT A FIX AND THE RECALL ISSUE HAS NOT CAUSED ANY CRASHES AND IT WOULD NOT CAUSE MY BRAKES TO GO SOFT. I CORRECTED HIM AND SAID IT HAS CAUSED CRASHES AND THAT IS EXACTLY WHAT HAPPENS TO THE BRAKES. I CANNOT ORDER A NEW ABS MODULE, NO PARTS COMPANIES HAVE THEM. SO THE CAR BARELY STOPS AND STILL NO FIX AVAILABLE FOR THIS RECALL ISSUE.
Service brakes, Hydraulic, Jul 13, 2020
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT UPON HITTING A BUMP WHILE DRIVING AT VARIOUS SPEEDS, THE ABS CEASED TO OPERATE WITHOUT WARNING. THE CONTACT THEN DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE WAS APPROXIMATELY 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Engine, Jul 8, 2020, fire
I WAS DRIVING STOPED AT A LIGHT. NOTICED DARK SMOKE COMING FROM UNDER THE HOOD. MADE MY LEFT TURN TRYING TO GET TO A PARKING LOT JUST AHEAD. THE SMOKE STARTED COMING INTO THE CAR. IT WAS SMOKING BAD BY NOW. I PULLED OVER AS I DID I SAW FLAMES COMING FROM UNDER THE HOOD. THIS IS ONLY A MINUTE OR TWO LATER. I GOT OUT OF CAR CALLED 911. THE WHOLE ENGINE WAS BURNED UP THE FRONT TIRES. WINDSHIELD WAS STARTING TO CRACK AND STARTED MELTING. THIS WAS SO SCARY EVERY THING HAPPENED SO FAST AND THE GAUGE DIDN'T SHOW THE CAR WAS RUNNING THE SLIGHTEST BIT HOT. WITH ALL THAT IT SEEMED WHEN I WAS SLOWING DOWN FOR THE LIGHT THE BRAKES WERE STARTING TO GO OUT. THERE IS ONLY A LITTLE OVER 45,000 MILES ON MY CAR. NOW THAT I THINK OF ALL THIS I THANK GOD I DIDN'T GET INTO AN ACCIDENT AND HURT OR KILL SOMEONE INCLUDING MYSELF. [XXX] FROM CLARKSTON MICHIGAN INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).