2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Oct 26, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST SYSTEM FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.
Steering, Oct 25, 2015
I LIVE IN ALTON, TEXAS THIS IS THE SECOND TIME I HAVE THIS INCIDENT. 1. TIME IT HAPPENED THE STEERING WHEEL WAS HARD TO MOVE AT FIRST THEN WAS IMPOSSIBLE TO MOVE. I WAS ON THE ROAD CLOSE TO HOME AND I WAS ABLE TO PARK HALFWAY IN THE DRIVEWAY. CAR WAS TAKEN TO DEALER AND WAS "FIXED". 2. TIME IT HAPPENED I WAS AT THE PARKING LOT BARELY GOING TO AVENUE I DECREASED SPEED AND WAS ABLE TO GET HOME LIGHT WENT ON STEERING WHEEL WAS SLIGHTLY HARD TO MOVE
Steering, Air bags, Structure, Oct 23, 2015, crash
ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.
Steering, Oct 23, 2015
WHILE TURNING INTO A PARKING SPACE THE STEERING STARTED MAKING LOUD NOISES AND WAS DIFFICULT TO STEER (HAD NO POWER STEERING). I TOOK IT TO A FORD DEALER IN MY TOWN. I EXPLAINED WHAT IT WAS DOING AND HE ORDERED A PART FOR IT WITHOUT EVEN LOOKING AT THE CAR. HE SAID THE PART ALONE WOULD BE APPROX. $1200. HE SAID IT WAS A POWER STEERING RACK. HE ALSO SAID OTHER 2012 FORDS WERE ON A RECALL FOR THAT PROBLEM BUT MINE WAS NOT ONE OF THE RECALLS. I CALLED THAT DEALERSHIP THE NEXT DAY AND CANCELLED THE ORDER. HOW COULD THEY KNOW WITHOUT LOOKING AT MY VEHICLE? I THEN TOOK MY CAR TO ANOTHER FORD DEALER IN THE TOWN WHERE I WORK (APPROX. 20 MILES FROM MY TOWN). THEY ALSO SAID IT WAS THE POWER STEERING RACK (THEY DID EXAMINE THE CAR) BUT THEY SAID THE PART WAS ON BACK ORDER. THEY ALSO SAID THE PART ALONE WAS $1200 AND THE TOTAL BILL WOULD BE APPROX. $1550. IT TOOK 2 WEEKS TO BET THE PART IN. MEANWHILE I HAD TO CONTINUE TO DRIVE MY VEHICLE WITH NO POWER STEERING BECAUSE THEY HAD NO LOANER CARS TO GIVE ME. THEY ALSO SAID MY CAR WAS NOT ON THE RECALL LIST EVEN THOUGH IT HAD THE SAME PROBLEM AS THOSE THAT WERE RECALLED!! I BOUGHT THIS VEHICLE IN AUG 2013 AND IT HAD 28,000 MILES. NOW 2 YEARS LATER AND THE MILEAGE @ 45,000 I HAVE A BILL FOR FOR $1550. I TRULY DO NOT UNDERSTAND WHY FORD HAS NOT INCLUDED MORE VEHICLES IN THE POWER STEERING RACK RECALL SINCE IT APPEARS THAT MANY MANY MORE VEHICLES HAVE BEEN AFFECTED. I WOULD LIKE TO KNOW WHY CERTAIN ONES ARE RECALLED AND OTHERS ARE NOT . I AGREE WITH ONE OF THE OTHER EARLIER COMPLAINTS WHEN THEY TALKED ABOUT A CLASS ACTION SUIT FOR THIS PROBLEM.
Steering, Structure, Oct 23, 2015
FUSION'S POWER STEERING STOPPED WORKING AS I WAS TURNING A CURVE ON A COUNTRY ROAD AND I ALMOST LOST CONTROL.. INSIDE OF THE TRUNK'S LID IS RUSTING WITH ONLY 15,000 MILES ON THE VEHICLES
Steering, Electrical system, Structure, Oct 20, 2015, crash
I WAS DRIVING MY 2012 FORD FUSION HOME FROM WORK AND WAS STOPPED AT A STOP LIGHT. WHEN I RESUMED DRIVING WHEN THE LIGHT TURNED GREEN, MY POWER STEERING SUDDENLY MALFUNCTIONED WHILE DRIVING AND I WAS NO LONGER ABLE TO TURN THE VEHICLE CAUSING ME TO CRASH INTO A POLE. THERE WAS NO WARNING, JUST TOTAL POWER STEERING FAILURE WHILE DRIVING. IT IS EXTREMELY DANGEROUS, AND FORD HAS RECALLED HALF A MILLION VEHICLES FOR THE SAME ISSUE, BUT FOR SOME REASON MY MODEL WASN'T INCLUDED. IT MAKES DRIVING TERRIFYING.
Fuel/propulsion system, Oct 16, 2015
ENGINE LIGHT CAME ON. CAR IS 38 MONTHS OLD, 24,818 MILES. FUEL FILLER NECK CORRODED THROUGH. $800 REPAIR AS IT WAS JUST OUT OF WARRANTY
Steering, Oct 16, 2015, crash, fire
2012 FORD FUSION. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DEFECT ASSOCIATED WITH RECALL NOTICE. *SMD THE DRIVER OF THE VEHICLE WAS INVOLVED IN A SINGLE CAR ACCIDENT. CONSEQUENTLY, THE DRIVER WAS BURNED TO DEATH. THE LAWYER ON BEHALF OF THE DRIVER, BELIEVED THE ACCIDENT WAS DUE TO A DEFECT ASSOCIATED WITH THE VEHICLE THAT WAS RECALLED. THE LAWYER REFERENCED RECALL # 15V340. *JB..*TR.....UPDATED 12/29/15 *BF *CN
Steering, Oct 11, 2015
MY STEERING WHEEL POWER IS FLASHING IN MY DASH BOARD AND IT IS HARD TO TURN MY WHEEL. I WAS PUTTING AIR IN MY TIRE AND WHEN I STARTED THE CAR BACK UP THE POWER STEERING APPEARED AND I WASNT ABLE TO TURN THE WHEEL.
Steering, Oct 3, 2015
POWER STEERING FAILED SUDDENLY WHILE MY DAUGHTER WAS DRIVING ON ROADWAY. ALMOST INVOLVED IN CRASH DUE TO INABILITY TO STEER!
Air bags, Oct 1, 2015
MID 2014 THE AIRBAG INDICATOR ON DASH BOARD ACTIVATED WHEN I STARTED THE CAR AND REMAINED LIT WHILE DRIVING. AT NEXT OIL CHANGE THE DEALER STATED THE RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. LOCATED AN ACTIVE RECALL FOR THIS ISSUE ONLINE, BUT IT IS ONLY FOR MODEL YEARS 2013-2015. MY CAR IS 2012 AND PER THE DEALER NOT INCLUDED IN RECALL. AD TO THAT, THE RESTRAINT CONTROL IS A SPECIFIC EXCLUSION TO THEIR WARRANT CONTRACTS INDICATING THEY KNEW THERE WAS AN ISSUE WITH THE PART. I UNDERSTAND THAT THE CONTROL MODULE SHORTS OUT.
Other or unspecified, Sep 30, 2015
TURNED ON A/C AND IT ONLY WOULD BLOW HOT AIR. TRIED SEVERAL TIMES, SOME TIMES HOT, SOME TIMES COLD. TECH AT FORD REPLACED BLEND DOOR ACTUATOR, SAID ACTUATOR WAS NOT MOVING. FIX LASTED 5 MINUTES, THEN STARTED BLOWING HOT AIR AGAIN.
Steering, Sep 30, 2015
LOSE OF POWER STEERING WHEN DRIVING IT CAME UP AS POWER STEERING ASSIST FAULT. SAME THING HAPPENED TO FORD FUSION 2012 THAT WENT TO FEB, AND WAS RECALLED. MY VEHICLE SHOULD BE ON RECALL ALSO BEFORE AN ACCIDENT OR DEATH OCCURS.
Service brakes, Hydraulic, Sep 28, 2015
2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED SHE COMPLAINED TO THE DEALER ABOUT A CLICKING SOUND. AFTER SHE STARTED THE VEHICLE, PUT IT IN GEAR, WITH HER FOOT ON THE BRAKE, THE SOUND COULD BE HEARD. AT THAT TIME, IT WAS SPORADIC. EACH TIME SHE VISITED THE DEALER, THEY WERE UNABLE TO FIND ANYTHING WRONG. *JB
Steering, Sep 28, 2015
DRIVING AT APPROXIMATELY 45 MPH ON HIGHWAY 4 DOWNHILL INTO RUTLAND VT (8:15PM) CHIME ALERT AND DASH SCREEN ALERTED TO "SERVICE POWER STEERING NOW! AND "SERVICE ADVANCE TRAC", IMMEDIATELY LOST ALL POWER STEERING. VEHICLE EXTREMELY DIFFICULT TO STEER. MECHANICALLY INCLINED, INVESTIGATED ISSUE,. BUT NO FIX AND WAS FORCED TO CAREFULLY CONTINUE THE DRIVE HOME. FOLLOWING DAY CHECKED ALL FUSED LINKS CONCERNING POWER STEERING COMPONENTS, ONE FUSE BOX UNDER HOOD (FUSE AREA 50) AND ONE FUSE BOX WAY UP TO LEFT IN DRIVER'S SIDE COMPARTMENT, FUSE AREA 42) FUSES ALL GOOD. CALLED FORD DEALER SERVICE DEPARTMENT REPRESENTATIVE AND GAVE VIN NUMBER AND NO RECALLS WERE ISSUED FOR THIS PROBLEM. FURTHER RESEARCH ON FORD FORUM POSTINGS REVEALING THIS TO BE A COMMON PROBLEM, AND WITH OTHER FORD PRODUCTS BESIDES FORD FUSION.
Exterior lighting, Sep 23, 2015
I MOVED THE TURN INDICATOR LEVER UP TURN RIGHT AND THE QUICK BLINKER SOUND BEGAN. FROM PAST EXPERIENCE, I KNEW THAT A LIGHT BULB MAY BE BURNED OUT. THE BULB COULD NOT BE CHECKED ALONE BECAUSE IT WOULDNT COME OUT OF THE SOCKET; THE BLACKENED BLOWN BULB WAS FUSED TO THE SOCKET. I REPLACED THE ENTIRE SOCKET/BULB SET ($30.13 SOCKET AND $6 FOR A SET OF 2 BULBS). THE NEXT DAY, I MOVED THE TURN INDICATOR LEVER DOWN TO TURN LEFT AND THE QUICK BLINKER SOUND BEGAN AGAIN. AGAIN, THE BULB ALONE COULD NOT BE REMOVED. THE LEFT BLACKENED BLOWN BULB AND SOCKET ARE FUSED. I HAVE NEVER HAD A BULB FUSE INTO THE SOCKET BEFORE, LET ALONE HAVING IT HAPPEN TO TWO IN A SPAN OF 24 HRS. THE FUSES TO THE LIGHTS WERE NOT BURNED OUT - THERE WAS NO WARNING DISPLAYED TO ADVISE OF A POTENTIAL FIRE HAZARD. WE SPOKE TO OUR SALES REPRESENTATIVE, SINCE THIS WAS PURCHASED BY US 3 MONTHS AGO AS A PREOWNED VEHICLE W/A 12MONTH WARRANTY. HE SAID HE WAS UNAWARE OF ANY ISSUES AND DIRECTED US TO THE SERVICE DEPT. OUR CALL WAS DIRECTED TO AN ANSWERING MACHINE. WE WILL FOLLOW THROUGH.
Latches/locks/linkages, Sep 22, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE DOOR FAILED TO LOCK ELECTRONICALLY. THE CONTACT HAD TO LOCK THE DOOR MANUALLY. IN ADDITION, WHILE DRIVING 20 MPH, THE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE FRONT DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 36,000.
Steering, Sep 22, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ASSIST NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Air bags, Sep 21, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Other or unspecified, Sep 21, 2015
WHILE DRIVING AT 45-50MPH THE ENGINE LOST ALL POWER AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND THE CAR STARTED TO SKIP AND TURNED OFF. I SAT A FEW MINUTES AND CRANKED THE CAR AGAIN. THE LIGHT WAS OFF AND THE CAR WENT WITH NO PROBLEM.I TOOK IT TO A SHOP TO SEE IF ANY CODES WOULD SHOW IN THE COMPUTER. NOTHING SHOWED. THE FOLLOWING DAY I WAS DRIVING AT 60MPH AND IT DID THE EXACT SAME THING. I TOOK IT BACK TO THE SHOP A CODE P2111 "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" SHOWED. ON THE WAY HOME, DRIVING AT 50MPH IT DID THE EXACT SAME THING AGAIN.
Fuel/propulsion system, Sep 16, 2015
WHILE LEAVING MY PLACE OF WORK THIS AFTERNOON THE VEHICLE WENT INTO 'HOME MODE', DRASTICALLY REDUCING THE SPEED AND RESPONSE (NONE OR VERY LIMITED ACCELERATION AVAILABLE). I GOT OFF THE ROADWAY AND USED A WIRELESS SCANNER AND IT REPORTED NO DTC CODES, BUT AN ACCELERATOR ACTUATOR STUCK OPEN. AFTER REMOVING THE SCAN TOOL DONGLE AND TURNING KEY COMPLETELY OFF, IT ALLOWED ME TO DRIVE 45 MILES (MY DAILY ONE WAY COMMUTE) WITH NO ISSUES. I'M CERTAINLY CONCERNED OF THIS HAPPENING ON A BIGGER, FASTER HIGHWAY. AND, NO, I DIDN'T GET NO NOTICE BEFORE THE NO-RECALL RECALL HAPPENED.
Steering, Sep 15, 2015
I HAVE ALREADY BROUGHT MY CAR IN FOR THE POWER STEERING RECALL, AND 2 MONTHS LATER I LOST MY POWER STEERING AGAIN. PLEASE ADVISE ME AS TO WHAT I DO NEXT.
Steering, Sep 15, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 02/05/16*LJ *CN
Vehicle speed control, Sep 15, 2015
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 5 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED OFF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND DROVE TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY HAD TO BE REPLACED BECAUSE IT WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Steering, Sep 10, 2015
WHEN THE CAR WAS STARTED AND PUT INTO REVERSE, THERE WAS NO POWER STEERING. THE WHEEL WAS VERY HARD TO TURN. THE CAR WAS TURNED OFF AND BACK ON AGAIN AND NO CHANGE, STILL NO POWER STEERING. FORD MOTOR COMPANY HAS A RECALL ON THIS PROBLEM FOR OUR VEHICLES MAKE MODEL AND YEAR, HOWEVER, THEY SAID OUR VEHICLE IS NOT INCLUDED IN THE RECALL EVEN THOUGH THE RECALLED PROBLEM OCCURRED IN OUR VEHICLE. THERE IS OBVIOUSLY AN UNSAFE PROBLEM THAT OCCURRED WITH OUR VEHICLE, AND MOST LIKELY WITH OTHERS TOO, AND SHOULD BE INCLUDED IN FORD'S RECALL. HOW CAN THEY SAY OUR CAR IS NOT INCLUDED IN THE RECALL WHEN THE UNSAFE, RECALLED DEFECT OCCURRED IN OUR VEHICLE?