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2013 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  8. 1,956

Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.

Primary concernSteering418 reports · 21% of complaints
Owner complaints1,956Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Steering418
  2. Engine399
  3. Power train315
  4. Other or unspecified200
  5. Electrical system189
  6. Structure179
  7. Fuel/propulsion system133
  8. Seat belts113

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  5. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  6. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  7. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Latches/locks/linkages, doors, latchMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 17V210000 on NHTSA.gov

  10. Engine and engine cooling, engineMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Campaign 17V209000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Latches/locks/linkages, doors, latchApr 24, 2015

    Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 15V246000 on NHTSA.gov

  14. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  15. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  16. SteeringMay 31, 2013

    Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.

    This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.

    Campaign 13V232000 on NHTSA.gov

  17. Fuel system, gasolineMay 31, 2013

    Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

    Campaign 13V227000 on NHTSA.gov

  18. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  19. Exterior lighting, headlightsNov 30, 2012

    Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.

    An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.

    Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V553000 on NHTSA.gov

Representative owner complaints

1,956 reports, newest first.

  1. Steering, Mar 7, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE "STEERING FAULT SERVICE NOW" MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WHILE DRIVING AROUND A ROUNDABOUT. ALSO, THE "STEERING STOP" INDICATOR FLASHED WHILE DRIVING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. GREG HUBLER FORD (2001 E MCGALLIARD RD, MUNCIE, IN 47303, MUNCIE IN 47303, 1-(888) 711-6349) WAS NOTIFIED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

  2. Power train, Mar 5, 2019

    EXTREMELY ABRUPT SHIFTING BETWEEN 1ST-2ND AND 2ND-3RD. 2013 FORD FUSION TITANIUM AWD. THE SHIFT IS BECOMING SO HARD THAT I BRACE MYSELF AND PLACE MY NECK AGAINST THE HEADREST DURING THE SHIFT. THE TRANSMISSION SHIFT'S SO HARD IT SOUNDS LIKE SOMETHING IS GOING TO BREAK. I'VE HAD THE ADAPTIVE SYSTEM REPROGRAMED 3 TIMES AND THE SOLENOIDS IN 2ND AND 3RD REPLACED ALREADY. THE SHIFT IS ABRUPT AND HARD NO MATTER HOW I TRY ACCELERATING, ALSO SPORT MODE DOESN'T MAKE A DIFFERENCE.

  3. Power train, Mar 5, 2019

    PERIODICALLY WILL DELAY WHEN SHIFTED INTO REVERSE, THEN WILL ENGAGE HARD, CAUSING LOUD SOUND, SLAMS INTO GEAR. HAPPENED SEVERAL TIMES FROM THE PARKED POSITION BACKING OUT OF A PARKING SPACE, SHIFTING FROM PARK TO REVERSE. ALSO HAPPENED SEVERAL TIMES WHEN STOPPING FORWARD MOTION AND SHIFTING INTO REVERSE, SHIFTING DRIVE TO REVERSE ALSO HAS CONDITION WHILE DRIVING THAT TRANSMISSION WOULD NOT SHIFT OUT OF LOW GEAR AUTOMATICALLY OR MANUALLY, NEEDED TO PULL OVER TO THE SIDE OF ROAD, AND SHUT ENGINE OFF AND RESTART, TRANSMISSION SHIFTED CORRECTLY AFTER RESTARTING ENGINE OWNED VEHICLE FROM NEW, DELAY SHIFTING INTO REVERSE CONDITION OCCURRED PERIODICALLY AFTER ABOUT TWO YEARS OF SERVICE. THE NO UP SHIFT CONDITION HAS ONLY OCCURRED ONCE TO DATE ON 3/1/19

  4. Engine, Mar 4, 2019

    THE ENGINE GET OVERHEAT AND STOP WORKING. THE COOLANT LEVEL KEEP DECREASING ALONG THE DRIVING, BUT DIDN'T FIND ANY LEAKING. IT SHOULD BE RELATED TO FORD RECALL 17S09

  5. Power train, Electrical system, Engine, Feb 27, 2019

    THE VEHICLE HAS AN ELECTRICAL GLITCH AND WHEN ATTEMPTING TO PARK THE CAR IT WILL SHOW AS PARK BUT WILL ACTUALLY SLIP INTO NEUTRAL AND ROLL FORWARD OR BACK IF IN A SLIGHT HILL. ALSO AN MANUFACTURING ERROR IS CAUSING THE CAR TO ABRUPTLY STOP WHILE ON DRIVING. THE RPMS WILL INCREASE BY ITSELF AND THEN SUDDENLY FALL TO 0 AND THE CAR WILL NOT BE ABLE TO MOVE. ALL THE ELECTRICAL COMPONENTS WILL STILL BE ON I.E. RADIO , HEAT , LIGHTS BUT THE CAR WILL NOT MOVE. IT'S NO WARNING AS TO WHEN IT WILL JUST SUDDENLY STOP SO IT'S EXTREMELY UNSAFE IF DRIVING ON A HIGHWAY.

  6. Electrical system, Seats, Feb 26, 2019

    DRIVER SEAT I HAVE A FORD FUSION 2013 THAT I PURCHASED BRAND NEW AND HAVE ALREADY HAD MANY ISSUES (SOME RECALLS AND SOME NOT). I AM CURRENTLY HAVING ISSUES WITH MY DRIVER SEAT MOTOR THAT MOVES SEAT FORD AND BACK FOR LEG ROOM. THE SIDE OF THE SEAT CLOSEST TO MIDDLE CONSOLE (RIGHT SIDE) SEEMS STUCK AND WILL NOT MOVE FORWARD. THIS RESULTS IN A DIAGONALLY ANGLED SEAT. I AM NOT A TALL PERSON, THEREFORE THIS ISSUES MAKES ME UNABLE TO DRIVE MY CAR. I HAVE RESEARCHED THIS ISSUE AND SEE SEVERAL OTHERS HAVE HAD THIS SAME ISSUE. WE BROUGHT IT INTO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR AND THE COST FOR SAID ISSUE IS OVER $2,000.00. SEEMS LIKE IF MULTIPLE PEOPLE ARE HAVING THIS ISSUE THEN THERE WAS CLEARLY SOMETHING WRONG FROM THE BEGINNING. ALSO- I SEE THERE IS ANOTHER SEAT RECALL FROM 2014 (FRONT SEAT BACKREST REPLACEMENT) TO WHICH THE MOTOR AND SEAT ELECTRICAL CONNECTORS ARE REMOVED/REPLACED/OR ADJUSTED. LEADS ME TO THINK THIS MAY BE AN ISSUES ASSOCIATED WITH THIS RECALL. I AM DISHING OUT THE COST OF THIS REPAIR..I DO NOT HAVE ANY OTHER OPTION RIGHT NOW. BUT I AM GREATLY DISAPPOINTED WITH THIS ISSUES AND FORD DENYING RESPONSIBILITY FOR THIS ISSUES EVEN THOUGH SEVERAL FORD CUSTOMERS HAVE HAD THE SAME ISSUE. SADLY, THIS MAKES ME DISTRUST PURCHASING A FORD VEHICLE AGAIN.

  7. Power train, Feb 25, 2019

    COMPLAINTS INVOLVING TRANSMISSION SLIPPING I BROUGHT IT BACK A COUPLE TIMES AND I THINK THIS PROBLEM SHOULD BE LOOKED INTO IN MOTION THIS HAPPENS AND EVERY TIME WE BRING IT BACK THEY SAY THEY CAN'T FIND ANYTHING BUT WHEN WE GET IT BACK IT WORKS BETTER THEN IT STARTS DOING IT AGAIN PLEASE LOOK INTO THIS THANKS

  8. Power train, Feb 22, 2019

    I HAVE A 2013 FORD FUSION. IT HAS BEEN DISPLAYING A JERKING MOTION WITH PULLING IS OUT A PARK AND INTO DRIVE. WHEN GOING TO TURN THE CORNER IT STALLED OUT ON ME. I WAS ABLE TO GET IT STATED BACK UP BUT WHEN DRIVING ITS LIKE IT HAD NO POWER AND IT WAS GOING SLOW.

  9. Air bags, Feb 20, 2019

    AIR BAG LIGHT HAS CAME ON AND WOULD NOT GO OFF THE CAR HASN'T BEEN IN A ACCIDENT OR ANYTHING. THE AIRBAG LIGHT CAME ON WHEN I WAS DRIVING ON THE HIGHWAY.

  10. Vehicle speed control, Electronic stability control (ESC), Engine, Feb 19, 2019

    TAKAT RECALL: DRIVING CAR WARNING LIGHT COMES ON THEN OFF TOO FAST TO SEE WHAT WARNING IS. WHILE DRIVING ON A STREET, CAR TRIES TO STOP ON OWN LIKE HITTING BRAKES WHICH I AM NOT.

  11. Other or unspecified, Feb 17, 2019

    EXHAUST MANIFOLD LEAK

  12. Fuel/propulsion system, Feb 16, 2019

    SMELL OF GASOLINE, BOTH WHEN IN MOTION AND STATIONARY. GETS WORSE WHEN FILL THE TANK WITH GAS. THE SMELL IMPROVES WHEN I SET THE CABIN AIR TO RECYCLE.

  13. Steering, Power train, Feb 14, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND FAILED TO TURN. THE FAILURE WAS INTERMITTENT. ALSO, THE TRANSMISSION SLIPPED AND SEIZED BEFORE GOING INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

  14. Seat belts, Feb 13, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE SEAT BELTS IN THE REAR SEATS WERE MALFUNCTIONING AND PREVENTED ONE OF THE REAR SEATS FROM BEING RAISED IN AN UPRIGHT POSITION. FORD & LINCOLN OF SMITHTOWN (440 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 265-2340) STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.

  15. Steering, Power train, Electrical system, Feb 11, 2019

    MY CAR HAS BEEN SKIPPING AND HESITATION WITH POWER TRAIN OR TRANSMISSION WHILE DRIVING WHENEVER IT WANTS. IT’S NOTHING SPECIFIC TO MAKE THAT HAPPEN. LAST WEEK BACK POWER WINDOWS QUIT WORKING. NOW....STARTED CAR IN DRIVE, STEERING WAS LOCKED. DROVE BACK AND FORTH, TRIED DIFFERENT GEARS, TRIED RESTARTING, IT FINALLY STARTED BY TURNING KEY OVER. CAME HOME, PARKED IN DRIVEWAY, CAN’T GET STEERING TO UNLOCK AT ALL NOW! I AM OVER AN HOUR AWAY FROM HOME, SO WHENEVER IT DECIDES TO TURN, I CAN HEAD HOME. BUT AFTER READING THESE REVIEWS, DO I DARE? DOES FORD WANT US OWNERS TO DIE, OR THE INNOCENT WE MAY HIT? EITHER WAY I WOULD SUE BECAUSE THEY CANNOT DENY KNOWING THERE’S A PROBLEM!

  16. Wheels, Feb 11, 2019

    THESE LOW PROFILE TIRES AND RIMS ARE TERRIBLE. I BARELY HAVE 35,000 MILES ON THIS VEHICLE AND I'VE HAD TO REPLACE 3 TIRES DUE TO HITTING A POTHOLE OR ROADWORK. IT CAN'T WITHSTAND REGULAR WARE AND TEAR! THIS VEHICLE HAS COST ME MORE MONEY AND TIME WASTED FROM ALL THE RECALLS, THE LIFTING OF THE WINDSHIELD AND PAINT LIFTING OFF THE FRONT HOOD.

  17. Visibility/wiper, Feb 11, 2019

    I NOTICED WATER DRIPPING FROM THE DRIVER SIDE DASHBOARD ONTO MY SHOES WHILE DRIVING. WHEN IT RAINED, WATER WAS IN THE FLOOR BOARD AND SINCE I PARK ON A HILL, IT WAS GOING UP UNDER THE SEAT AND SATURATING THE BACK FLOOR BOARD AS WELL. I HAD RECEIVED A CRACK IN THE SUNROOF FROM A TREE BRANCH SO THOUGHT THE WATER WAS COMING IN FROM THAT PROBLEM. TOOK IT TO A COLLISION CENTER FOR THEM TO TELL ME IT WASN'T COMING FROM THE CRACK BUT THE WINDSHIELD IS SEPARATING! I ALSO DON'T UNDERSTAND WHY THERE ISN'T ANY RUBBER SEAL TO PREVENT THIS FROM HAPPENING. VERY DISSATISFIED WITH THIS VEHICLE, HAS HAD OVER A DOZEN RECALLS, SEEMS LIKE FORD DOESN'T WANT TO FIX THESE ISSUES. I'VE CALLED AND ASKED ABOUT ALL OF THESE ISSUES, SOMEONE WAS SUPPOSED TO CALL ME BACK, BUT WE ALL KNOW HOW HOW THAT TURNS OUT. AS SOON AS I GET THESE ISSUES FIXED I'LL GET A NEW CAR AND IT WON'T BE A FORD!

  18. Power train, Other or unspecified, Feb 8, 2019

    SHIFT LINKAGE CAME APART, THE CAR IS A 2013 BUT ISNT COVERED UNDER THE CURRENT RECALL FOR SOME REASON. THE CAR WAS STATIONARY

  19. Power train, Feb 6, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE TRANSMISSION REMAINED IN PARK. THE CONTACT HAD TO SHIFT INTO NEUTRAL, PUSH THE VEHICLE, HOP ISIDE, AND PLACE THE GEAR INTO REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO J.C. LEWIS FORD LINCOLN STATESBORO (6922 VETERANS MEMORIAL PKWY, STATESBORO, GA 30458, (912) 341-6767) WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,892.

  20. Steering, Feb 6, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING ABILITY SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO BYERS FORD (1101 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

  21. Power train, Feb 5, 2019

    THE SHIFT CABLE BECAME DISCONNECTED FROM THE TRANSMISSION ALLOWING THE SHIFT LEVER TO MOVE THROUGH THE POSITIONS, BUT THE VEHICLE WOULD NOT MOVE OUT OF PARK. FORTUNATELY, THE VEHICLE WAS STUCK IN PARK AND WE COULD NOT PULL IT OUT OF THE DRIVEWAY, BUT IF THIS HAD HAPPENED WHEN PULLING IN AND IT HADN'T GONE INTO PARK, IT COULD HAVE ROLLED DOWN OUR DRIVEWAY AND HURT SOMEONE. THIS IS THE SAME ISSUE DESCRIBED BY FORD RECALL NUMBER 18S20, HOWEVER MY VEHICLE APPEARS TO NOT BE INCLUDED IN THE RECALL EVEN THOUGH IT IS THE SAME MAKE MODEL AND YEAR OF THE RECALLED VEHICLES AND MADE AT THE SAME MANUFACTURING FACILITY IN MEXICO THAT IS COVERED BY THE RECALL.

  22. Latches/locks/linkages, Feb 5, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SECURED THE DOOR WITH A JUMP ROPE. THE VEHICLE WAS TAKEN TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 48,551.

  23. Steering, Feb 5, 2019

    I HAVE ALREADY FILED A COMPLAINT , #11173709, I AM FILING AGAIN BECAUSE I WANTED TO ADD INFORMATION TO THE ORIGINAL COMPLAINT BUT COULD NOT FIND HOW TO DO THAT. THIS IS A 2013 MODEL YEAR CAR THAT WAS PURCHASED NEW FROM THE DEALER IN MARCH 2015. THE CAR HAS BEEN ON THE ROAD FOR LESS THAN FOUR YEARS AND HAS ONLY 34750 MILES. THE STEERING ASSIST HAS FAILED, ALMOST CAUSING A FENDER BENDER IN A PARKING LOT. AFTER RESEARCHING THIS , IT SEEMS TO BE A KNOWN PROBLEM THAT FORD HAS WITH SEVERAL CARS. THE COST FOR REPAIR HAS BEEN ESTIMATED AT 1800.00 PLUS TAX FROM OUR LOCAL FORD DEALER. ANOTHER CONCERN I HAVE IS THAT I BOUGHT TWO OF THESE CARS AT THE SAME TIME AND I AM NOW WAITING FOR THE SECOND CARS STEERING TO FAIL.

  24. Engine, Fuel/propulsion system, Feb 4, 2019

    MY CAR SHUTTERS AT AN IDOL OR SLOWLY TAKING OFF WHERE IT SHUTS OFF.THIS HAS HAPPENED MORE THEN ONCE AND THE SCARY THING IS I'VE PULLED OUT IN A INTERSECTION AND THE CAR SHUTS OFF. I HAVE TO PUT IT IN PARK AND RESTART IT.IT'S HAPPENING MORE OFTEN NOW MY ENGINE LIGHT JUST CAME ON AFTER THIS HAPPING FOR OVER A MONTH NOW.

  25. Power train, Feb 4, 2019

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND ATTEMPTING TO SHIFT GEARS, THE SHIFTER FAILED. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAYED (P), WHICH MEANT THE GEAR WAS IN PARK. THE VEHICLE BEGAN TO ROLL FORWARD AND THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT FROM MOVING FORWARD. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND UNLOCKED THE SHIFTER. THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTING CABLE BUSHING NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.