2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Electrical system, Vehicle speed control, Engine, Jul 21, 2017, crash
ELECTRONIC THROTTLE BODY MALFUNCTION, CAR WAS PARKED IN A PARKING LOT AND AFTER RETURNING TO MY CAR I STARTED IT AND PUT IT INTO DRIVE, AS SOON AS I LET OF THE BRAKE AND TOUCHED THE GAS PEDDLE THE CAR MAXED OUT IN RPM AND THE CAR ACCELERATED ON ITS OWN EVEN AFTER PUSHING ON THE BRAKE RESULTING CRASHING INTO A LIGHT POLE.
Engine, Jul 20, 2017
ENGINE OVERHEATED AS I WAS DRIVING DOWN THE STREET, ABOUT 30 MILES PER HOUR. ENGINE SHUTS OFF, I PULLED OVER SAFELY. HAD TO BE TOWED TO THE DEALERSHIP. SECOND TIME IN 2 YEARS. ENGINE COOLANT RECEPTACLE CRACKS AND FLUID LEAKS OUT. HAD IT REPAIRED INCE LAST YEAR. ENCOUNTERED THE SANE ISSUE AGAIN, NOW MY FAN NEEDS TO BE REPLACED. DEALER SAYS 1300 IN REPAIRS. BUT FORD RECALLED MY MODEL FOR THIS SAME REASON. BUT NOW THAT IT HAS TURNED INTO MORE DAMAGE, I AN STUCK WITH FINDING HOW TO PAY TO GET MY CAR FIXED.
Power train, Jul 19, 2017
WHILE TRAVELING THOUGH THE MOUNTAINS OF WEST VIRGINIA SUDDENLY THE TEMPERATURE BEGAN TO STEADILY INCREASE TO WHERE THE GAUGE WAS HALFWAY BETWEEN NORMAL AND HOT. I SLOWED THE VEHICLE FROM THE SPEED LIMIT TO ABOUT 55MPH WHICH BROUGHT THE TEMPERATURE BACK TO NORMAL. AS WE CONTINUED ON THE TRIP THE TEMPERATURE WOULD SPIKE AND GO BACK TO NORMAL WITH DECREASED SPEED. AFTER THE INITIAL SPIKE WAS NOTICED I PLUGGED A DATA LOGGER INTO THE CAR TO RECORD ENGINE TEMPERATURE AND MONITOR MORE CLOSELY. THE TEMPERATURE SEEMS TO BE VERY ERRATIC AND SEVERAL TIMES REACHED A TEMPERATURE OF 233 DEGREES BEFORE I DECREASED SPEED AGAIN. THIS SEEMS TO BE VERY HOT FOR AN ENGINE TO BE GETTING AND IS GREATLY CONCERNING CONSIDERING THE MOST RECENT RECALL ON OVERHEATING AND POTENTIAL FIRE. I AM CONFIDENT THAT THE VEHICLE WOULD HAVE OVERHEATED AND BROKEN DOWN IF I HAD NOT TAKEN ACTION AS IT DID A YEAR PRIOR WHEN IT WAS SUPPOSEDLY FIXED.
Steering, Jul 19, 2017
STEERING LOCKED UP WHILE DRIVING. WARNING LIGHT INDICATES STEERING ASSIST FAULT.
Steering, Jul 18, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AUTO ZONE TO SEE ABOUT THE RECALL NOTIFICATION. A SALESPERSON STATED THAT THERE WAS NO POWER STEERING ABILITY DUE TO A STEERING GEAR MOTOR BOLT FAILURE, AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Structure, Latches/locks/linkages, Jul 17, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE DOOR DID NOT LOCK AND REMAINED SECURED. THE DISPLAY INDICATED THAT THE DOOR WAS OPENED AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD LOCATED IN BLUE SPRING, MISSOURI WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/06/17 *BF *CN
Latches/locks/linkages, Jul 17, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ANDY MOHR FORD LINCOLN LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168; (317) 839-6541) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS AN OPEN RECALL IN THE PAST AND THE PREVIOUS OWNER TOOK CARE OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Other or unspecified, Jul 12, 2017, crash
THE INCIDENT I DESCRIBED WAS ACTUALLY FOR A 1994 ISUZU TROOPER. SHOWING LONG TERM EFFECTS OF BRAIN INJURY OR ORGANIC BRAIN DISORDER WITH MEMORY DISABILITY.
Air bags, Jul 12, 2017, crash
ISUZU TROOPER TOLD ME THAT AIRBAGS DO NOT DEPLOY IN ROLLOVER ACCIDENTS BECAUSE STUDIES SHOWED THERE ISN'T A HIGHER SURVIVAL RATE WHEN THEY DO DEPLOY IN ROLLOVERS. THAT MAY BE TRUE, BUT I AS A PHYSICIAN DO DECLARE THAT A SURVIVOR OF A ROLLOVER MAY HAVE BETTER SURVIVAL WHEN AIRBAGS DEPLOY. THIS IS ESPECIALLY TRUE WITH SURVIVAL AFTER SEVERE BRAIN INJURIES. I AM PERMANENTLY DISABLED NOW. I FIND IT UNCONSCIOUBLE THAT AIRBAGS DON'T DEPLOY IN ROLLOVERS. I MEAN WHY NOT? THE DATE OF MY ACCIDENT WOULDN'T ENTER PROPERLY BUT WAS 02/22/1995.
Other or unspecified, Jul 12, 2017
ON APRIL 23 OF THIS YEAR A COOLANT OVER TEMPERATURE SENSOR KEEPS COMING ON SHUTTING DOWN MY VEHICLE I'VE HAD IT TO FOUR DIFFERENT DEALERSHIPS AND A REPUTABLE GARAGE TRYING TO FIX THE ISSUE. THEY CANNOT FIND OUT WHY I'M LOSING COOLANT OR WHERE THE PROBLEM IS COMING FROM AND WHY MY CAR IS GETTING OVERHEATED AND OVER TEMPERATURE. I HAVE SPENT $2000 IN PARTS AND TOWING AND LABOR AND THE PROBLEM STILL IS NOT FIXED FORD IS INSISTING THAT IT'S NOT THE RECALL THAT IS OUT WITH THE COOLANT SYSTEM AT THIS TIME AND IS TRYING TO GET ME TO PUT A NEW ENGINE IN THE VEHICLE WHEN THEY'RE NOT EVEN SURE WHAT THE PROBLEM IS AND IF THAT WILL EVEN FIX IT. I CAN'T DRIVE THE CAR MORE THAN 30 MINUTES AND THE TEMPERATURE STARTS TO RISE IAND SHUTS MY CAR DOWN ..I HAVE FILED 2 CASES WITH FORD AND THEY HAVE DONE NOTHING TO HELP ME.
Power train, Jul 12, 2017
TRANSMISSION SHIFTS ROUGH FROM 1ST>2ND GEAR AND VERY HARSH FROM 2ND>3RD GEAR. ALSO AT TIMES, WHEN PRESSING THE GAS TO ACCELERATE QUICKLY, THE TRANSMISSION WILL NOT SHIFT OR DO ANYTHING, IT JUST SITS THERE AND THINKS FOR A FEW SECONDS AND THEN SLAMS INTO GEAR. THIS IS ALL HAPPENING WHEN IN MOTION. IT IS ALSO JERKY AT TIMES WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM PARK TO REVERSE THE VEHICLE SLAMS INTO GEAR CAUSING A HARSH JOLT AFTER THE VEHICLE HAS SAT GREATER THAN 4 HOURS. I HAVE BEEN TO A LOCAL FORD DEALERSHIP ON FOUR OCCASIONS. THE TECHNICIANS CLAIM THIS IS NORMAL FOR THE 2013 FUSION.
Seat belts, Jul 11, 2017
THE SEAT BELT ON THE 60/40 HAS LOCKED UP WHEN I PUT THE SEAT DOWN BEHIND THE DRIVER'S SEAT AND IS NOW STUCK IN THE DOWN POSITION. IT HAPPENED WHEN THE CAR WAS PARKED AND TURNED OFF.
Engine, Jul 8, 2017
MY CAR IS A 2013 VEHICLE WITH 30,000 MILE. THE BYPASS VALVE IS ALREADY BAD ON IT. I NOW HAVE TO PAY $400 OUT OF POCKET, BECAUSE ALTHOUGH IT APPEARS THERE IS A RECALL ON THIS PART, FORD REPAIR SHOPS ARE SAYING THERE ISN'T ANY RECALLS.
Engine, Jul 7, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ENGINE OVERHEATING, COOLANT, AND LOW POWER MODE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE NEXT DAY, THE VEHICLE WAS TOWED TO A LOCAL DEALER (BAYTOWN FORD LOCATED AT 4110 INTERSTATE 10 SERVICE RD BAYTOWN, TX 77521 281-839-3300) WHERE IT WAS AWAITING APPROVAL FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS12667532. THE RECALL REPAIRS HAD NOT BEEN AUTHORIZED. THE FAILURE MILEAGE WAS 75,000. ...UPDATED 08/02/17 *BF *JS
Structure, Jun 29, 2017
"TAKATA RECALL" PASSENGER DOOR CAME OPEN WHILE DRIVING HOME FROM WORK ON 6/29/17. DOOR LATCH WILL NOT LATCH ONTO THE FRAME OF THE VEHICLE WHILE ATTEMPTING TO SHUT DOOR. CURRENT STATUS OF THE SITUATION IS AN APPT WITH MY LOCAL FORD DEALERSHIP ON 7/10/17. NO RECALL ON MY VIN BUT THERE IS A CURRENT RECALL ON 2013-2014 FUSION MODELS ASSEMBLIED IN MEXICO.
Seat belts, Jun 29, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (COURTESY FORD IN BREAUX BRIDGE, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 28, 2017, fire
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABOUT TO STALL AND THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RAISED THE HOOD AND NOTICED ANTIFREEZE LEAKING OUT ONTO THE ENGINE, WHICH CAUSED THE ENGINE TO SMOKE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,289.
Seat belts, Jun 27, 2017
FRONT SEATBELT PRETENSIONER 16S42 - AFTER HAVING THE FLEET VEHICLE SERVICED, I WAS GIVEN THE INVOICE TO SIGN. I ASKED THE CSR IF THE RECALL HAD BEEN FIXED IN ADDITION TO THE VEHICLE BEING SERVICE, WAS INFORMED THAT THEY WERE NOT GOING TO REPAIR THE RECALL UNTIL IT FAILED. I WAS THEN INFORMED THAT THERE HAVE BEEN A LOT OF REQUESTS FOR THE RECALL AND THEY DID NOT HAVE THE PART TO COMPLETE THE REPAIR. WE WALKED AWAY THINKING THAT'S WEIRD THAT SHE SAID THAT. IN CHECKING THE RECEIPT, THERE IS NO LISTING OF CHECKING FOR RECALLS, EVEN AFTER I HAD REQUESTED IT WHEN I MADE THE APPOINTMENT.
Engine, Jun 27, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE OVERHEATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE FORD ACCESS DEALER (LOCATED ON 3680 IH 69 ACCESS RD, CORPUS CHRISTI, TX 78410) WHERE IT WAS DIAGNOSED THAT THE COOLANT LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE RECALL REMEDY PART WOULD NOT BE AVAILABLE UNTIL THE FOURTH QUARTER OF 2017. THE DEALER ALSO WANTED THE CONTACT TO SIGN AN AGREEMENT DUE TO THE PART NOT BEING AVAILABLE AND THAT SHE WOULD TAKE RESPONSIBILITY FOR ANY FAILURE REGARDING THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN OCTOBER AND NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Engine, Jun 23, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AUTO NATION FORD IN MARGATE, FL TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE HOSES NEEDED TO BE REPLACED TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE COOLANT LEVEL SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED TO DETERMINE THE APPROPRIATE REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,545. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 21, 2017
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 70 MPH, THE ENGINE TEMPERATURE INDICATOR CHIMED AND THE COOLANT LEVEL WAS LOW. THE CONTACT CALLED A LOCAL DEALER (GRIFFIN FORD LOCATED AT 1940 E MAIN ST WAUKESHA, WI 53186 262-542-5781) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL JUNE 22, 2017 AT 7:00 AM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Other or unspecified, Jun 21, 2017
VEHICLE WAS PARKED (OUT OF TOWN WEEKEND) WHEN STARTING UP TO GO HOME IT TOTALLY SHUT DOWN, LIGHT CAME STATING SOMETHING ABOUT COOLANT TEMPERATURE AND I HAD NO POWER WHAT SO EVER. GOT TOWED TO FORD, ONLY HAD VEHICLE SINCE FEB. 2017, SAUDERED AND RECONNECTED SOME WIRING THAT THEY SAID WAS CHEWED BY SOME CRITTER, I.E. MOUSE. $360. LATER. AFTER DOING MY OWN RESEARCH I SEE WIRING IS BEING BEING COVERED IN SOME SOY COATING AND SEATS ARE MADE WITH OTHER PRODUCTS THAT CAN LURE CRITTERS. I DON'T UNDERSTAND AND FEEL WHY SHOULD I PAY THAT OUT OF POCKET.
Other or unspecified, Jun 21, 2017
PASSENGER SIDE SUN VISOR DROPPED STRAIGHT DOWN AND WILL NOT STAY UP. I CANNOT SEE THROUGH IT SO IT BLOCKS VISIBILITY TO MY RIGHT UNLESS I USE A HAND TO HOLD IT UP. THIS HAPPENED WHILE DRIVING THE WEST VIRGINIA TURNPIKE (ALTHOUGH I DOUBT THAT HAD ANYTHING TO DO WITH THE MALFUNCTION) AND SWUNG IT DOWN TO KEEP SUN OUT OF MY EYES. NEVER STAYED UP SINCE.
Engine, Jun 21, 2017, fire
I WAS DRIVING MY FIANC TO WORK GOING ABOUT 25 MPH AND MADE A STOP AT AN INTERSECTION AND ALL OF SUDDEN MY CAR START TO SMELL LIKE BURNT RUBBER AND SMOKE STARTED TO COME OUT OF THE A/C AND UNDER THE HOOD. I TURNED OF THE CAR IMMEDIATELY AND CHECKED THE HOOD. THERE'S WAS FIRE!!! COMING OUT OF THE BOTTOM OF THE ENGINE. I CALLED THE FIRE DEPARTMENT BUT I WAS FORTUNATE ENOUGH TO HAVE VERY GENEROUS BYSTANDERS TO HELP ME PUT IT OUT WITH THE WATER THAT THEY WERE CARRYING. I WAS VERY LUCKY THAT THAT NO ONE GOT HURT AND THE CAR DIDN'T GO UP IN FLAMES BECAUSE I DIDN'T HAVE ANYTHING TO PUT IT OUT WITH.
Other or unspecified, Jun 19, 2017
REAR PASSENGER DOOR LATCH ON VEHICLE BROKE, CAUSING DOOR TO FLY OPEN WHILE DRIVING. WITHIN 24 HOURS, DRIVER DOOR LATCH SUFFERED THE SAME FAILURE. DOORS ARE OPEN AT ALL TIMES, AND CANNOT BE LATCHED. CUSTOMER BELIEVED THE PROBLEM TO BE COVERED BY THE RECALL OF OTHER 2013 FUSION VEHICLES FOR THE SAME ISSUE, BUT WAS INFORMED THAT THE ENERGI WAS NOT PART OF THAT RECALL.