2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Structure, Apr 20, 2015
WIFE AND I GOT INTO THE CAR AND CLOSED THE DOORS AND BUCKLED UP. AS I WAS BACKING OUT OF THE DRIVE WAY THE PASSENGER DOOR OPENED UP. MY WIFE TRIED TO CLOSE THE DOOR BUT IT WOULD NOT CLOSE. I HAD TO WAIT OVER THE WEEKEND TO TAKE CAR TO DEALER FOR REPAIR. *TR
Structure, Apr 19, 2015
YESTERDAY, DRIVING ON A FREEWAY ACCESS ROAD, THE FRONT PASSENGER DOOR OPENED. AFTER STOPPING, FOUND DOOR WILL NOT LATCH CLOSED. TONIGHT THE WIFE WAS CLEANING HER STUFF FROM THE CAR SO I CAN TAKE IT TO THE DEALER TOMORROW AND NOW THE REAR PASSENGER DOOR HAS THE SAME PROBLEM. WILL NOT LATCH CLOSED. BEING THE WIFE'S CAR, THE PASSENGER SIDE DOORS GET VERY LITTLE USE. *TR
Structure, Apr 14, 2015
I WAS DRIVING MY CAR OUT OF MY APARTMENT PARKING LOT AND THE REAR PASSENGER SIDE DOOR SWUNG OPEN. I STOPPED RIGHT AWAY. I CHECKED THE DOOR LATCH AND IT WAS DOWN BUT WHEN I PUSHED THE DOOR TO SHUT IT WOULD NOT CATCH AND SHUT. *TR
Steering, Exterior lighting, Apr 9, 2015
WHILE DRIVING MY 2013 FORD FUSION I SUDDENLY LOST POWER STEERING CONTROL. THERE WERE TWO ALARM MESSAGES SERVICE ADVANCE TRAC AND HILL START ASSIST UNAVAILABLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. THE FIRST TIME WAS IN 2014 AND DAVIDSON FORD OF WATERTOWN NY FIXED THE ISSUE THEN. *TR
Steering, Exterior lighting, Electronic stability control (ESC), Mar 31, 2015
STARTED UP THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT, BUZZERS, WARNING LIGHTS AND MESSAGES POPPED UP ON THE INSTRUMENT CLUSTER. "HILL ASSIST NOT AVAILABLE" "SERVICE ADVANCE TRAC" TWO LIGHT ARE ALSO ILLUMINATED, TRACTION CONTROL AND STABILITY CONTROL. THE SHORT 3 FLASH SIGNALS WORK BUT THE SUSTAINED FLASH WILL NOT, THE SIGNAL WILL FLASH ONCE AND SHUT OFF. THE BIGGEST SAFETY CONCERN IS THE POWER STEERING ASSIST DOES NOT WORK. IT WILL ACTUALLY JERK THE STEERING WHEEL IN THE OPPOSITE DIRECTION! UNFORTUNATELY I HAD TO DRIVE THE VEHICLE 40 MILES TO WORK. IT GRINDS AND POPS AS THE WHEEL IS TURNED LIKE IT IS TRYING TO RIP THE TIE RODS LOOSE. I AM AUTOMOTIVE SAVVY AND FELT I COULD HANDLE DRIVING IT, HOWEVER IF MY WIFE WAS TO DRIVE THIS VEHICLE I WOULD FEAR THERE WOULD'VE BEEN AN ACCIDENT. *TR
Air bags, Seat belts, Seats, Mar 28, 2015, crash
HIT DEER GOING 45 MILES AN HOUR WHEN HE RAN OUT IN FRONT OF ME. VEHICLE CHECK WAS DEPLOYED. SAID AIRBAG ACTIVATED. NEITHER THE AIRBAG WENT OFF NOR DID THE SEAT BELT RESTRAINT TIGHTENED. OBTAINED 7000.00 IN FRONT END DAMAGE INCLUDING RADIATOR, HOOD FENDERS AND PUSHED IN DRIVER DOOR. POLICE OFFICER CHECKED THE AIRBAG FOR ME AND STATED THAT I NEEDED TO LET THEM KNOW IT SHOULD HAVE DEPLOYED AND DID NOT. HAD VEHICLE TOWED AND CALLED PECK FORD. AFTER 3 WEEKS IN THE AUTO REPAIR STATED THEY RAN A CHECK AND IT SEEMED THE AIRBAG WAS FINE. THEY HAD TO DO A REALIGNMENT AND THE RADIATOR HOSE AND BOLTS SNAPPED OFF PLUS THE BODY WORK. FORD STATED IT WAS IN A RECALL BUT THAT THEY WOULD NOT HAVE THE PARTS FOR A YEAR. I TOLD THEM I WAS AFRAID TO DRIVE IT AND TOLD THEM ABOUT THE ACCIDENT AND THE FAILURE OF THE AIRBAG TO DEPLOY NOR THE RESTRAINTS. PECK FORD ALSO STATED THAT THERE WAS NOT MUCH THEY COULD DO UNLESS THE AIRBAG LIGHT STAYED ON WHEN CAR WAS OPERATING. PREVIOUSLY, IN SUMMER OF 2014, I WROTE THE WARRANTY CENTER BECAUSE MY HEADLINER HAD TO BE REPLACED DUE TO WRINKLING AND FALLING IN FRONT. THEY REPLACED THE HEADLINER BUT IT STARTED HAPPENING AGAIN SO I WROTE THEM IN SUMMER OF 2014. THEY STATED THE ONLY RECALL THEY HAD WAS FOR THE AIRBAG AND THAT I SHOULD STOP DRIVING THE CAR IMMEDIATELY AND CALL FORD. I CALLED THEM AND THEY SAID THERE WAS NO PARTS AVAILABLE AND STATED THEN THAT THE AIRBAG LIGHT HAD TO BE ON. FAST FORWARD TWO MONTHS LATER AND I HIT A DEER, NO AIRBAG DEPLOYED, THE RESTRAINTS DID NOT WORK. FEARFUL WHEN DRIVING THE CAR NOW AND NO HELP AVAILABLE. DRIVER SEAT NOW SAGS TO ONE SIDE
Steering, Mar 26, 2015
I HAD JUST PICKED UP MY DAUGHTER AFTER WORK AND WE STARTED HEADING ON DOWN THE ROAD. THEN AS I WAS TURNING AROUND THIS CURVE A LOUD NOISE HAPPENED AND LOST ALL THE POWER STEERING IN MY CAR. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL THE YEARS OF DRIVING. VERY DANGEROUS AND NOW THE FORD DEALERSHIP SAID THAT THIS IS NOT A RECALL FOR MY VEHICLE. I KNOW THERE IS RECALL FOR THIS EXACT ISSUE SO I WANT TO PROTECT ANYONE ELSE WHO HAS MY VEHICLE. *TR
Structure, Mar 18, 2015
OPENED PASSENGER SIDE DOOR TO REMOVE BELONGINGS FROM VEHICLE AND WHEN CLOSING DOOR IT BOUNCED BACK OPEN. ON INVESTIGATION THE LATCH WILL NOT STAY LOCKED IN PLACE SO DOOR CAN NOT BE PROPERLY CLOSED. *TR
Air bags, Seat belts, Mar 13, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Latches/locks/linkages, Mar 10, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE FRONT PASSENGER DOOR AUTOMATICALLY OPENED AND WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Mar 10, 2015
THE 2013 FORD FUSION LOST POWER AND SHUT-OFF WHILE SITTING IN THE DRIVEWAY. THE CAR WAS STARTED AGAIN AND BY THE TIME I MADE IT TO THE END OF DRIVEWAY AT THE SPEED OF 5 MPH, THE CAR SHUT-OFF BEFORE I COULD MAKE IT ONTO THE STREET. THERE WERE NO WARNING LIGHTS OR INDICATORS ON THE DASH WHEN THE CAR LOST POWER. *TR
Steering, Mar 7, 2015
I WAS TURNING AROUND IN MY DRIVEWAY AND THE STEERING LOCKED UP. I COULD NOT TURN THE STEERING WHEEL AT ALL. *TR
Power train, Fuel/propulsion system, Mar 2, 2015
THIS IS THE 6TH TIME I AM TAKING MY VEHICLE IN. THE FIRST 5 TIMES WERE FOR TRANSMISSION ISSUES. THEY FOUND "TRASH" IN MY TRANSMISSION AND HAD TO TAKE IT APART. THAT HAPPENED ABOUT 1 MONTH AGO. I NOW HAVE A SERIOUS FUEL LEAK. I PURCHASED EXTENDED WARRANTY, HOWEVER, I AM CONCERNED THAT THIS VEHICLE IS NOT SAFE TO DRIVE. I PURCHASED THIS VEHICLE BRAND NEW AND HAVE HAD NOTHING BUT SERIOUS PROBLEMS WITH IT. I AM CONCERNED FOR THE SAFETY OF MYSELF AND MY KIDS. I DO NOT EVEN WANT MY CHILDREN IN THIS CAR ANYMORE. ARE THERE ANY SOLUTIONS TO MY SITUATION? *TR
Steering, Mar 1, 2015
POWER STEERING SYSTEM FAILURE. VEHICLE HAS LOST ALL POWER STEERING RENDERING THE VEHICLE EXTREMELY DIFFICULT TO DRIVE, AND DEFINITELY UNSAFE TO DRIVE. *TR
Power train, Engine, Feb 26, 2015
THE TRANSMISSIONS SHUTTERS AT ALL SPEEDS. THE CAR STALLS ON RED LIGHTS. THE CAR STALLS GOING AROUND CURVES. THE CAR STALLS GOING BOTH UP AND DOWN HILLS. FORD PUT OUT AND "EXTENDED WARRANT" BUT DOES NOT HAVE THE PARTS TO FIX THE PROBLEM. WE HAVE TALKED TO TWO DIFFERENT DEALERS AND A REGIONAL MANAGER FOR FORD, BUT NOTHING IS GETTING DONE.
Electrical system, Feb 25, 2015
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Structure, Feb 23, 2015
TL*THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE METALLIC TAPE ON THE TRANSMISSION GEAR SELECTOR HAD PEELED OFF CREATING VERY SHARP EDGES AND CAUSING A LACERATION TO HIS RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Engine and engine cooling, Electrical system, Feb 18, 2015
FRIENDS AND I RENTED A 2013 FORD FUSION FROM HERTZ WHILE ON A TRIP LAST WEEKEND. THE COMPUTER DISPLAY THAT CONTROLS THE AC AND OTHER FUNCTIONS SHUT DOWN MIDWAY THROUGH THE TRIP. THE CAR RAN WELL ENOUGH TO DRIVE, SO WE CONTINUED DRIVING IT FOR THE REMAINDER OF THE TRIP. I WAS SEATED BEHIND THE DRIVER. I NOTICED A SLIGHT HEADACHE EARLIER IN THE TRIP AFTER BEING IN THE CAR. AFTER THE AC/HEAT FUNCTIONS SHUT DOWN, I GOT A MAJOR HEADACHE PLUS NAUSEA. THE OTHER BACK SEAT PASSENGER ALSO GOT A HEADACHE, THOUGHT LESS SEVERE. ONLY AFTER I WAS OUT OF THE CAR AND IN FRESH AIR DID THE HEADACHE DISSIPATE SLOWLY. I SUSPECT THAT, WITHOUT POSITIVE AIR PRESSURE IN THE CAR'S CABIN, THAT EXHAUST GASES ARE DRAWN INTO THE CAR WHILE IT'S MOVING. THIS SAME PHENOMENON OCCURRED TO ME ABOUT 14 YEARS AGO. I AM CONCERNED THAT MODERN CARS DRAW EXHAUST INTO THE CARS--OBVIOUSLY DANGEROUS. *TR
Tires, Feb 15, 2015
MICHELIN ENERGY SAVER A/S (V-RATED) THERE IS SOMETHING TERRIBLY WRONG WITH THIS TIRE. IN NEARLY 30 YEARS OF DRIVING VARIOUS VEHICLES, BUT IN THE SAME GENERAL VICINITY, I MUST SAY THESE ARE THE ABSOLUTE WORSE TIRES EVER!!!! MY HUSBAND AND 3 TOW TRUCK DRIVERS CONCUR. THIS IS RIDICULOUS. I'VE HAD 3 COMPLETELY SHREDDED TIRES IN 15 MONTHS. I'VE BEEN VERY METICULOUS ABOUT TIRE PRESSURES AS WELL, SO THAT'S NOT THE PROBLEM. I THINK THESE ARE JUST VERY CHEAP AND HAZARDOUS TIRES. WARNING!!! *TR
Air bags, Feb 12, 2015
2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE REPLACEMENT AIR BAG WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2015. *JB
Air bags, Seat belts, Seats, Feb 7, 2015, crash
WAS DRIVING APPROXIMATELY 50 MILES PER HOUR WHEN DEER HIT CAR IN FRONT . THE IMPACT TOOK OUT FRONT BUMPER BUMPER GUARD HOOD LEFT FENDER AND LEFT DOOR. THE RADIATOR BOLTS CRACKED AND DROPPED THE RADIATOR. I WAS THROWN FORWARD BUT NEITHER SEAT BELT TIGHTENED OR AIR BAG WENT OFF. THE SYSTEM RADIO WENT INTO SYSTEM CHECK AND CONTINUALLY CHECKED , STATING AIRBAG DEPLOYED BUT IT DID NOT DEPLOY. ONE SIDE OF THE SEAT ON DRIVERS SIDE WILL NOT RISE WHEN TRYING TO BRING SEAT UP AND SO SEAT SAGS TO LEFT OFFICER THAT I CALLED TO THE SCENE STATED THAT IT LOOKED LIKE THE AIRBAG STARTED TO DEPLOY BUT WHEN I GOT THE CAR FIXED THEY SAID THEY FOUND THE AIRBAG STILL IN TACK. BOTH PARTIES POLICE AND MECHANIC STATED THAT THEY WERE SURPRISED AIRBAG DID NOT GO OFF. I CALLED FORD ABOUT THE RECALL AND THEY SAID CANNOT REPAIR UNLESS AIR BAG LIGHT IS ON . I WROTE SAFETY FOR FORD AND THEY SAID THE SAME THING. I CALLED DEALER BACK AND THEY STATED THAT I CANNOT BRING IN TILL LETTER ARRIVES BECAUSE THE PARTS TO REPLACE WOULD NOT BE IN TILL END OF 2015. *JS
Electrical system, Exterior lighting, Visibility/wiper, Feb 6, 2015
TOOK VEHICLE IN FOR A NUMBER OF ISSUES, TWO OF WHICH WERE THE LEFT TURN SIGNAL WOULD SHUT OFF PREMATURELY TO COMPLETING A LEFT HAND TURN AND ALSO BOTH SIDE VIEW MIRRORS (MOSTLY DRIVERS SIDE) WOULD ALWAYS RESET ITSELF TO SOME RANDOM POSITION OTHER THAN THE ONE I SET THEM TOO WHENEVER THE VEHICLE WOULD RECEIVE POWER, (WHEN CAR IS OFF AND I WOULD EITHER OPEN ANY DOOR OR PRESS UNLOCK ON KEY FOB OR USE KEYLESS ENTRY) MIRROR ISSUE IS EASILY DUPLICATED (TURN CAR OFF AND OPEN DOOR TO CUT POWER, CLOSE DOOR, LOCK CAR, AND MUST WAIT AT LEAST 1 MINUTE FOR ALL POWER TO FULLY SHUT OFF, THEN UNLOCK CAR AND MIRRORS WOULD RANDOMLY MOVE AROUND, ALMOST AS IF THEY WERE TRYING TO CALIBRATE THEMSELVES) DEALER WITNESSED MIRROR ISSUE AS IT'S EASILY RECREATED, DID A BUNCH OF UPDATES OF VARIOUS CONTROL MODULES AND THEN SAID CAR IS FIXED. CAR WAS HOWEVER NOT FIXED AS I WENT TO USE MY TURN SIGNAL TO EXIT DEALER PARKING LOT, THE TURN SIGNALS NOW WOULD NOT STAY ON AT ALL FOR EITHER TURNING DIRECTION. I MUST NOW HOLD UP OR DOWN ON TURN SIGNAL LEVER IN ORDER TO KEEP SIGNALS BLINKING, ALSO THE MIRRORS STILL RANDOMLY MOVE WHEN ENERGIZING VEHICLE. DEALER UNABLE TO TROUBLE SHOOT ISSUE FURTHER AS TECH WAS LEAVING NOW MUCH DRIVE MY CAR WITH MALFUNCTION MIRRORS AND EVEN WORSE TURN SIGNAL ISSUE CAUSED BY THE UPDATES THEY DID PERFORM. UNHAPPY AND NO COURTESY VEHICLE OFFERED. *JS
Visibility/wiper, Feb 4, 2015
THE DRIVER SIDE WIPER STOPPED WORKING AT 37900 MILES. *TR
Fuel system, Gasoline, Air bags, Jan 26, 2015
TL*THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:14V597000 (AIR BAGS , SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Steering, Electrical system, Visibility/wiper, Jan 19, 2015
WHEN RETURNING TO VEHICLE I NOTICED THE MY FORD TOUCH RADIO WAS STILL ON. WENT TO DRIVE AWAY IN CAR AND POWER STEERING FAILED TO WORK. ALL TURN SIGNAL INDICATORS FAILED TO WORK AS I DROVE AWAY. THE DEFROST, HEATING, AND COOLING CONTROLS FAILED TO WORK. THE SPEEDOMETER FAILED TO WORK. THE 2 LCD SCREENS ON THE DASHBOARD WITH THE FUEL DISPLAY AND TACHOMETER DISPLAYED ONLY A WHITE BACKGROUND. THE POWER DOOR LOCKS FAILED TO WORK. THE RADIO WILL NOT TURN OFF WHEN THE VEHICLE IS EXITED AND THE PROBLEMS WHERE ALSO REPEATED AT THE VEHICLE DEALERSHIP. THIS IS A SAFETY ISSUE WHEN THE POWER STEERING, TURN SIGNALS, SPEEDOMETER AND DEFROST FAIL TO WORK WITH NO WARNING. *TR