2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints
1,705 reports, newest first.
Engine, Dec 20, 2019, fire
TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FRACTURED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE FRONT END AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE, WHICH THEN CAUGHT FIRE AND EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Power train, Dec 20, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE, THE TRANSMISSION SHIFTER REMAINED LOCKED IN THE PARK POSITION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MALLOY FORD (2070 SEMINOLE DTRL, CHANCELLORSVILLE, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER PROVIDED CASE NUMBER: CAC 2521533. THE FAILURE MILEAGE WAS 53,000.
Engine, Dec 19, 2019
ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. THIS HAS BEEN DIAGNOSED BY THE LOCAL FORD DEALER, THEY NO IT IS IN AN ISSUE AND CORRECTED THE PROBLEM IN THE 2017-PRESENT VERSIONS OF THE FUSION
Electrical system, Visibility/wiper, Dec 19, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE DEFROSTER AND WINDOWS WERE INOPERABLE AND PROVIDED LOW VISIBILITY. IN ADDITION, THE CHECK ENGINE, SIDE IMPACT, AND ELECTRONIC MALFUNCTION WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBERTS MOTORS, INC. (4350 N ALBY ST, ALTON, IL 62002, (855) 999-5497) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.
Steering, Electronic stability control (ESC), Dec 8, 2019
WHILE DRIVING THE CAR ON BOTH THE HIGHWAY AND ON CITY STREETS THE STEERING LOCKED AND THE POWER ASSIST QUIT. THE MIL TRACTION CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. THE MIL STEERING ASSIST CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. IN BOTH DRIVING INSTANCES THE STEERING WHEEL WAS BEING TURNED FROM MODERATE (INTERSTATE HIGHWAY SPEED) TURNING TO SHARP TURNING (CITY STREET SPEED). IN BOTH INSTANCES I WAS ABLE TO AVOID HITTING CLOSE, SURROUNDING VEHICLES AND IN THE CASE OF THE CITY OCCURRENCE, PEDESTRIANS. IN BOTH INSTANCES I PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE AND ACCESSORIES. I WAITED ABOUT A MINUTE AND PERFORMED AN ENGINE RE-START. THE MIL'S WERE NOT LIT AND THE POWER STEERING ASSIST RETURNED. IN BOTH INSTANCES THE SAME CONDITION APPEARED ABOUT 20 MINUTES LATER, AND A ENGINE STOP/RE-START HAD TO BE PERFORMED. I HAVE INCLUDED PHOTOS OF THE DASHBOARD INFORMATION CENTER. THIS IS A 2016 FUSION WITH 65,000 MILES AND I BELIEVE THERE IS AN ELECTRICAL PROBLEM WITH THE STEERING RACK.
Electrical system, Engine, Fuel/propulsion system, Dec 6, 2019
MY CAR WILL SHUT DOWN AND LOSE ALL POWER WITHOUT NOTICE WHEN I'M AT HIGHWAY SPEEDS. A COMMENT COMES ON THE DASH THAT SAYS SOMETHING LIKE " TRANSMISSION IS NOT IN GEAR" OR SOMETHING LIKE THAT. I'M NOT SURE OF THE EXACT WORDS BECAUSE WHENEVER IT DOES IT I'M LOOKING TO GET TO THE FAR RIGHT LANE SO I CAN COME TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY TO COME TO A STOP, PUT THE CAR IN PARK, TURN IT OFF THEN TURN IT BACK ON. IT'S SO DANGEROUS TO HAVE THE CAR LOSE ALL POWER GOING 70 MPH. I REALLY THINK SOMETHING NEEDS TO BE DONE ON THIS BEFORE SOMEONE GETS KILLED. THIS HAS HAPPENED PROBABLY 5 DIFFERENT TIMES IN THE PAST FEW MONTHS. I DON'T HAVE THE EXACT DATES WHEN IT'S HAPPENED BUT THE LAST TIME IT DID I WAS TRAVELING IN KANSAS CITY AND THOUGHT I WAS GOING TO CAUSE A LARGE ACCIDENT TRYING TO GET MY CAR OVER TO THE SHOULDER WITHOUT POWER.
Engine, Dec 4, 2019
I HAVE THE SAME ISSUE AS PREVIOUS PEOPLE. MY CAR CHECK ENGINE LIGHT CAME JULY 5, 2019 WITH THE CODE P0302 CYLINDER 2 MISFILE. I TOOK THE CAR TO THE DEALERSHIP JULY 8TH 2019 AFTER 2 WEEKS OF BEING UNABLE TO FIGURE OUT WHAT WAS WRONG THEY CALL AND TELL ME I NEED TO PAY $3,340 TO REPLACE THE HEAD GASKET BECAUSE IT WAS BLOWN. I TOWED MY CAR TO AN INDEPENDENT MECHANIC THAT WOULD FIX THE HEAD GASKET FOR HALF THE PRICE. ONCE IT WS THERE THE MECHANIC SAID THE HEAD GASKET WAS FINE AFTER $1,500 OF PARTS BEING REPLACED MY CAR STILL WOULDN'T RUN. I CONTACTED FORD CORPORATE FOR ASSISTANCE ON GETTING THE PROBLEM FIXED. MY CAR WAS TAKEN BACK TO BOB TOMES FORD THE ORIGINAL DEALER THAT SAID THE HEAD GASKET WAS BLOWN. THEY STILL INSISTED IT WAS THE HEAD GASKET AND CONTINUED TO ARGUE. ONCE CORPORATE CONTACTED THEM AND PAID FOR THE TEAR DOWN OF THE VEHICLE I WAS TOLD I NEEDED A WHOLE NEW ENGINE BECAUSE COOLANT LEAKING INTO THE CYLINDER. AFTER SPEAKING WITH OTHER DEALERSHIPS I WAS INFORMED THAT MY ENGINE IN MY FUSION HAS A DESIGN DEFECT CAUSING COOLANT TO LEAK INTO THE CYLINDER FORD IS AWARE OF THE DESIGN DEFECT AND CORRECTED THE DESIGN IN LATE 2017. HOWEVER THEY REFUSE TO ACKNOWLEDGE THAT THEY ARE RESPONSIBLE FOR THE DAMAGES ON MY CAR. MY CAR IS NOT UNDER WARRANTY ANY LONGER SO THE COST OF THE REPAIR WOULD HAVE BEEN OVER $9,000 OUT OF POCKET. FORD HAS AGREED TO HELP ASSIST WITH THE COST SINCE I HAVE DONE MY RESEARCH AND PROVEN THE PROBLEM IS A DESIGN FLAW BY FORD. I WAS TOLD 3 WEEKS AGO THAT THE ENGINES ARE ON BACK ORDER AND WOULD TAKE 5 WEEKS TO COME IN. I RECEIVED A CALL YESTERDAY THAT INFORMED ME I AM NOW LOOKING AT DECEMBER 29TH BEFORE I CAN EVEN GET THE ENGINE IN AND THAT'S NOT EVEN A SET DATE COULD BE LONGER.. FORD NEEDS TO RECALL THIS ISSUE AND STOP SCREWING THEIR CUSTOMERS OVER SINCE IT'S A DESIGN FLAW THAT CAUSED THE PROBLEM. ITS BEEN ALMOST 6 MONTHS I STILL DONT HAVE MY CAR
Power train, Dec 3, 2019
THE BUSHINGS ON MY 2016 FORD FUSION BROKE. LUCKILY WE WERE PARKED WHEN IT BROKE BUT IT HAS DISABLED OUR VEHICLE. IF WE DIDN'T HAVE ANOTHER VEHICLE WE WOULD BE STRANDED. WHEN WE CALL FORD CORPORATION AND THE LOCAL FORD DEALERSHIP WE ARE TOLD THAT WE ARE RESPONSIBLE FOR GETTING IT TO THE DEALERSHIP AND IF IT IS THE BUSHINGS THEN THEY WOULD ONLY COVER THE REPAIR AND NOT THE TOWING OR ANYTHING ELSE. I ASKED WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND THEY SAID IT WOULD BE THE SAME THING. THIS IS A JOKE THAT WE SHOULD BE RESPONSIBLE FOR ANY COST DUE TO FAULTY MANUFACTURE PARTS ON THEIR END. THEY SHOULD BE DOING MORE TO MAKE IT RIGHT. BECAUSE WE DON'T HAVE MONEY RIGHT NOW TO TOW OUR VEHICLE 40 MILES TO THE NEAREST FORD DEALERSHIP WE HAD TO DRIVE IN OUR OTHER VEHICLE TO WASTE OUR GAS TO GET THE $5 PART FROM THE DEALERSHIP SO THAT WE CAN HOPEFULLY REPAIR IT OURSELVES. FORD SAID THEY'LL REIMBURSE US FOR THE PART BUT NOT FOR THE GAS TO GET THE PART.
Engine, Nov 30, 2019
ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. SHOP AND EXTENDED WARRANTY COMPANY SAY THEY SEE THIS OFTEN. FORD HAS SINCE RELEASED AN UPDATED DESIGN WITHOUT THE FLAW, HOWEVER HAS DONE NOTHING FOR THOSE OWNERS THAT HAVE THE FLAW.
Power train, Nov 26, 2019
6 SPEED AUTOMATIC TRANSMISSION FAILED WITH 60849 MILES ON THE VEHICLE. TRANSMISSION WAS PUT IN REVERSE AND WHOLE VEHICLE STARTED SHAKING. VEHICLE DROVE IN DRIVE POSITION. I DROVE TO SAFE PLACE AND HAD VEHICLE TOWED TO A FORD DEALER. DEALER FOUND METAL SHAVINGS AND BLACK TRANSMISSION FLUID IN TRANSMISSION. REPLACED PLANETARY RING GEARS AND BEARING ASSEMBLY-THRUST .
Steering, Nov 25, 2019
VEHICLE HAD A TOTAL LOSS OF POWER STEERING WHILE IN MOTION ON CITY STREET. MULTIPLE WARNING LIGHTS CAME ON INCLUDING POWER STEERING ASSIST FAULT AND ADVANCE TRAC FAULT. LOSS OF POWER STEERING CAUSED VEHICLE TO BECOME DIFFICULT TO CONTROL.
Power train, Nov 20, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE ENGINE OFF. THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO LUTHER NORTH COUNTRY FORD (10401 WOODCREST DR NW, COON RAPIDS, MN 55433, (612) 424-7648) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED AND THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24922501. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS INVALID.
Power train, Nov 7, 2019
TRANSMISSION CABLE CONNECTION BROKE. CAR WAS IN A PARKING LOT, COULD NOT PUT INTO PARK. COULD NOT CONTINUE OUR TWO HRS HOME. STUCK AT THE END OF OUR VACATION. WHY IS THIS RECALL TAKING 2 YRS! I HAD TO REACH DOWN BY THE EXHAUST HEADERS AND MANUALY SHIFT WHILE MY WIFE STEERED! TOTAL CRAP!!!!
Engine, Oct 30, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE AND THE VEHICLE WAS OVERHEATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL 33015, (305) 707-0141) WHERE THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Seats, Oct 29, 2019
MY BACKSEAT IS STUCK DOWN DUE TO MY MIDDLE SEATBELT BEING LOCKED AND I CANNOT GET IT TO COME BACK UP. THE SEATBELT IS WAY TO TIGHT THAT THERE IS NOT WAY FOR ME TO PULL IT BACK UP.
Electrical system, Engine, Oct 28, 2019
THIS IS THE 4TH TIME THIS ISSUE HAS OCCURRED. WHILE DRIVING, MY AC KICKS ON WITH NO WARNING AND I LOOSE ALL POWER TO MY CAR. IT SHUTS DOWN. THIS IS EXTREMELY DANGEROUS AND I SEE SEVERAL PEOPLE COMPLAIN ABOUT IT AND NOTHING HAS BEEN DONE AT THIS TIME. NO RESOLUTION CAN BE FOUND FOR THE PROBLEM. MY CAR SHUTS OFF ON ITS OWN AND THE ONLY WARNING I GET IS KNOWING WHEN MY RADIO CUTS OUT AND MY AC KICKS ON, GET TO THE BREAKDOWN LANE BECAUSE MY CAR IS SHUTTING DOWN.75 MPH ON THE BUSY HIGHWAY.
Power train, Oct 25, 2019
VEHICLE GEAR SHIFTER SHOWS VEHICLE IS IN PARK, BUT THE DASH LIGHT FOR NEUTRAL IS ILLUMINATED. VEHICLE STATES TRANSMISSION IS NOT IN PARK WHEN IGNITION IS TURNED OFF AND VEHICLE ROLLS. FORD MOTOR COMPANY CHOSE A RECALL ON 2016 FORD FUSION WITH A 6-SPEED AUTOMATIC TRANSMISSION WHICH IS THE VEHICLE I OWN. WHEN ENTERED VIN NUMBER INTO SYSTEM IT SHOWS NO RECALL. BUT RECALL NUMBER 18S20 SHOWS IT IS VALID ON MY VEHICLE EVEN THOUGH IT IS SUPPOSED TO BE AND THEY WILL NOT COVER THE REPAIRS . VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN THIS HAPPENED.
Power train, Oct 25, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SHIFTING INTO PARK AND SHUTTING OFF THE ENGINE, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DASHBOARD DISPLAY INDICATED THAT THE TRANSMISSION WAS IN REVERSE; HOWEVER, THE SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO MCCLUSKEY CHEVROLET(9673 KINGS AUTO MALL, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.
Other or unspecified, Oct 25, 2019
LAST WEEK I PULLED INTO WORK PUT MY CAR INTO PARK LET UP ON THE BRAKE AND THE CAR KEPT MOVING FORWARD. I THEN PUSHED ON THE BRAKES AGAIN THINKING I DID SOMETHING WRONG LOOKED DOWN CAR WAS STILL IN PARK. LET OFF THE BRAKES AGAIN AND THE CAR CONTINUED TO MOVE FORWARD. I HAD TO HAVE THE CAR TOWED TO A SHOP WHERE THEY FOUND THAT A PIECE ON THE SHIFTER LINKAGE HAD BROKE BUT IT WAS PART OF A FULL ASSEMBLY. THEREFORE WITH LABOR AND THE PART IT WAS ALMOST $500 TO REPAIR. MY CONCERN WAS I ALMOST HIT OUR COMPANY FENCE! I HAVE POURED THROUGH OTHER RECALLS AND CAME ACROSS THIS SAME ISSUE. BUT YOU CONTINUE TO SAY THAT MY CAR WAS NOT EFFECTED IN THE RECALL.
Power train, Oct 24, 2019
OWNER OF VEHICLE WAS DRIVING HOME FROM SCHOOL IN MANHATTAN. HE PROCEEDED ONTO THE 59TH STREET BRIDGE RAMP WHEN VEHICLE LOST POWER AND SHUT OFF.. HE THEN PUT THE VEHICLE IN PARK AND RESTARTED.. WHEN HE SHIFTED OUT OF PARK, 'VEHICLE NOT IN PARK ILLUMINATED ON THE DASHBOARD NOTIFICATION.. LIGHT ILLUMINATED IN ALL GEAR SELECTIONS BESIDES PARK AND NEUTRAL. VEHICLE WOULD NOT DRIVE FORWARD OR IN REVERSE AND EVENTUALLY HAD TO BE TOWED VIA TRIPLE A(AAA). VEHICLE WAS JACKED UP THE NEXT DAY AND FLUID APPEARED TO BE LEAKING FROM BETWEEN THE SEAMS OF THE THE TRANSMISSION CASINGS, AS WELL AS FROM THE FRONT PAN COVER. GREY RTV SILICONE WAS PRESENT AROUND THE PAN COVER AND FLAKED OFF WITH LITTLE EFFORT. VEHICLE WAS LAST SERVICED AT CROWN FORD LYNBROOK AFTER MANY COMPLAINTS AND NO RESOLUTION FROM FORD SERVICE ON JAMAICA AVENUE. CROWN FORD CLAIMED THEY INSPECTED THE TRANSMISSION, FOUND NO FAULT OTHER THAN BEING LOW ON FLUID. FLUID WAS DRAINED OUT FOR MEASURING AND INSPECTING.. OVER 7 QUARTS DRAINED OUT AND THE FLUID WAS VERY THIN, AND BLACK WITH SPECS IN THE FLUID.. A TECHNICIAN FRIEND SCANNED FOR CODES AND GENERIC CODE SHIFT SOLENOID D WAS PULLED..
Other or unspecified, Oct 21, 2019
THERE HAS BEEN AN INCOMPLETE SAFETY RECALL CONCERN FOR MY 2016 FOR FUSION SINCE MAY . I WAS NOTIFIED IN MAY OF AN ISSUE IN WHICH TRANSMISSION GEAR SHIFTERS COULD POSSIBLY MALFUNCTION AND CAUSE GEARS NOT TO SHIFT PROPERLY. TODAY I HOPPED INTO MY CAR AND MY CAR IS COMPLETELY STUCK IN PARK AND WILL NOT SHIFT GEARS. THE CAR WILL NOT MOVE. I CAN MOVE THE KNOB BUT NOTHING HAPPENS. I EXPECT THIS ISSUE TO BE HANDLED FOR ME WITH NO OUT OF POCKET COSTS DUE TO THE FACT THAT IT WAS ALREADY A KNOW ISSUE THE FORD HAS FAILED TO RECTIFY.
Power train, Oct 19, 2019
2016 FUSION WAS IN PARK TURNED OFF, STARTED AS NORMAL, PUT IT IN R TO BACK OUT OF A PARKING SPOT, PRESSED BREAK PEDAL TO SHIFT INTO D BUT MY VEHICLE GOT STUCK IN R THEN SHUT OFF ON ITS OWN. PUT MY SHIFTER IN P BUT THE LIGHT ON MY DASH STILL REFLECTED THAT IT WAS IN R THROWING THE ERROR MESSAGE "TRANSMISSION NOT IN PARK", ALONG WITH OTHER RANDOM ERROR MSGS, EXP: STABILITRAC, TRACTION CONTROL, ADVANCETRAC, ENGINE HOT (IT WAS NOT),PUT TRANSMISSION IN P TO START/STOP, ETC. MY BACKUP CAMERA WAS STUCK IN REVERSE CAMERA MODE BEING THE TRANNY IS STUCK IN REVERSE. EBRAKE WORKED FINE SO I ENGAGED THAT TO KEEP CAR FROM ROLLING. I REMOVED THE CENTER COUNSEL, CUPHOLDER AND SHIFT CASINGS TO TRY THE RED MANUEL SHIFT LEVER THAT IS UNDER THE SHIFT MECHANISM TO MAKE SURE IT WAS IN FACT I'M PARK, IT WAS. TRIED STARTING IT WHILE IN THE NEUTRAL POSITION- NOTHING. THOUGHT MAYBE IT WAS THE "BRAIN" SO I DISCONNECTED BATTERY, LET SIT FOR 20MIN TO CLEAR OUT AND RESET- NOTHING. RESEARCHED ONLINE FOR A MINUTE FOUND QUICKLY OTHER 2016 FUSION OWNERS HAVING THE SAME PROBLEM AND IT BEING THE RECALL OF THE: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FUSION VEHICLES EQUIPPED WITH 2.5 LITER ENGINES. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. MY HUSBAND REPLACED THE #1 BUSHING AND THAT FIXED IT. YOU NEED A CLAMP/PRESS TO CORRECTLY LOCK IT IN PLACE SO I HAD TO DRIVE HOME WITH IT SHOWING IN PARK YET IN DRIVE, KEEPING IT IN DRIVE NOT USING REVERSE OR PARK UNTIL I GOT TO MY DESTINATION TO INSTALL CORRECTLY. CLEARLY RECALL WARRANTED BUT NOT SHOWING FOR MY VIN WHEN SEARCHED.
Fuel/propulsion system, Oct 15, 2019
I FOUND A FUEL LEAK ON MY 2016 FORD FUSION TITANIUM ECOBOOST. ABOUT 5 MONTHS AGO WHEN I FIRST NOTICE THE PROBLEM, A SMELL OF FUEL ON THE LEFT REAR PASSENGER SIDE DOOR AND AS YOU GO FURTHER TO THE REAR,THE SMELL OF FUEL GETS STRONGER, I WENT TO THE GROUND TO CHECK FOR ANY SIGN OF LEAKS BUT I NEVER FOUND ANY, EXCEPT FOR THE STRONG SCENT OF FUEL. I THOUGHT IT WAS JUST A FUEL THATS COMING FROM THE FUEL REFILL CAP AND DIDNT PAY MUCH ATTENTION TO IT. NOT UNTIL AFTER COMING BACK FROM WORK,ABOUT 5 MONTHS LATER AND WENT TO TEND FOR MY VEHICLE THAT WERE PARKED IN OUR DRIVE WAY FOR 5 MONTHS, AS I SAT DOWN ON THE DRIVER SEAT AND START THE ENGINE, I NOTICE THE GAS ON THE TANK, IT WAS 1/4 LEFT BUT PRIOR FROM LEAVING THE VEHICLE AT THE DRIVE WAY, I REFUEL IT AND LEFT IT WITH A FULL TANK, SO I WENT AROUND MY VEHICLE TO INVESTIGATE THE UNDER CARRIAGE OF THE CAR AND ENDED UP SEEING A STAIN OF FUEL LEAK ON THE GROUND AND AS I WENT DEEP DOWN UNDER THE VEHICLE WERE THE TANK IS LOCATED, I START TO SEE A TRACE OF FUEL DRIPPING DOWN FROM THE GAS TANK AND TO THE TANK SHIELD OR TANK COVER?! I CANT NAMED THE PLATE THAT HOLDS THE FUEL TANK AND AS I TRACE IT FURTHER TO THE GAS TANK I SAW WERE THE LEAK IS COMING FROM AND ITS COMING FROM WERE THE REFILL TUBE WAS INSTALLED..! I START TO CHECK THE WEB FOR ANY CLUES ON WHAT COULD CAUSE IT FROM GETTING A CRACK ON THE TANK AND FOUND THAT FORD FUSIONS HAD RECALLS FOR THE SAME CAR, SAME BRAND, SAME YEAR BUT DIFFERENT MANUFACTURED MONTH DATE BUT SAME ON THE MANUFACTURED YEAR WICH IS 2015 AND STILL FORD MOTOR COMPANY DENIES A FACTORY DEFFECT AND WONT GRANT ME A RECALL THAT WERE MADE AT THE SAME YEAR, BRAND,MODEL BUT DIFFERENT MANUFACTURED MONTH.. I HOPE THAT SOMEONE COULD ADRESS THIS ISSUE AND GET THE PROBLEM FIXED SPECIALLY WHEN A PROBLEM INVOLVES A FUEL, IT IS VERY SERIOUS NOT ONLY FOR SAFETY OF THE MOTORIST BUT TO ENDANGER OUR ECOSYSTEM AS WELL...
Engine, Oct 14, 2019
THE CAR WAS BROUGHT INTO DEALER FOR OVERHEATING 3 TIMES AND TWICE FOR COILS AND SPARK PLUGS REPAIR. UPON BUYING THE VEHICLE COMPLAINED OF CARE NOT STAYING IN GEAR. THE PROBLEM THEY CLAIMED WAS FIXED, BUT SEVERAL MONTHS AGAIN ISSUE CAM AGAIN. AT THAT TIME IT WAS REPAIRED UNDER RECALL. THE CAR HAS HAD SEVERAL WARRANTY REPAIRS. ONE OF THE FANS WENT OUT ON THE CAR. REPORTED AT 11 MPH CAR WAS HEATED AT 289 DEGREES. CAR WAS IN PARK WHEN IT PROCEEDED TO STILL MOVE FORWARD IN THE PARKING LOT. EMERGENCY BREAKS HAD TO BE APPLIED AND THE CARE WENT INTO SAFETY MODE AND WAS NOT DRIVEABLE. THIS HAS OCCURRED TWICE WITHIN TWO YEARS.
Steering, Electrical system, Oct 13, 2019
WHILE I WAS DRIVING THERE WERE A ISSUE THAT THE TURNING LEFT AND RIGHT DIRECTIONAL WEREN'T WORKING. NOTHING WOULD COME TO THE HUD IN THE VEHICLE NO BLINKERS NEITHER SOUND. I ASSUMED IT'S AN ELECTRICAL PROBLEM, ALSO THE CONTROLS FROM THE STEERING WHEEL DOESN'T WORK ASWELL. I'VE TAKEN IT TO THE DEALER AND THEY HAD FOUND NOTHING. THIS IS A VERY DANGEROUS DEFECT, DUE TO A SCARE OF THE STEERING WHEEL NOT FUNCTIONING AGAIN AND WHILE DRIVING AROUND THE BLINKER WON'T ACTIVATE WHEN ITS SUPPOSE TOO.