2016 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,705

Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.

Primary concernEngine463 reports · 27% of complaints
Owner complaints1,705Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine463
  2. Power train316
  3. Other or unspecified223
  4. Steering184
  5. Electrical system163
  6. Service brakes140
  7. Back over prevention131
  8. Engine and engine cooling108

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchNov 17, 2023

    Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    Campaign 23V775000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  5. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  6. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  7. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Seat belts, front, anchorageApr 27, 2016

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

    An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.

    Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.

    Campaign 16V250000 on NHTSA.gov

  13. Fuel system, gasoline, storageOct 1, 2015

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    A fuel tank that cracks may leak fuel, increasing the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.

    Campaign 15V618000 on NHTSA.gov

Representative owner complaints

1,705 reports, newest first.

  1. Engine, Oct 10, 2019

    MY CAR'S ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. IT DOES NOT HAPPEN AFTER A COLD START. IT ONLY HAPPENS AFTER A WARM START. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE ENGINE STARTS TO SHAKE VIGOROUSLY AS THOUGH IT LOSES 1 OR 2 CYLINDERS. THEN IT SHUTS OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS.

  2. Power train, Oct 10, 2019

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS CHANGING GEARS FROM PARK INTO DRIVE, THE GEAR WENT INTO REVERSE ON ITS OWN. THE CONTACT STATED THAT WHEN SHIFTING INTO PARK, THE GEAR DISPLAY INDICATED THE PARK GEAR WAS SELECTED; HOWEVER, THE VEHICLE STILL REVERSED. THE CONTACT STATED THAT THE 'TRANSMISSION NOT IN PARK' WARNING MESSAGE APPEARED. THE CONTACT'S BROTHER, AN INDEPENDENT MECHANIC, WAS ABLE TO REPAIR THE VEHICLE BY MANUALLY MOVING THE GEAR INTO PARK. LATER THAT DAY, THE FAILURE RECURRED. THE CONTACT CALLED PAUL MILLER FORD (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 317-2061) AND THE MANUFACTURER AND NOTIFIED THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

  3. Electrical system, Structure, Oct 9, 2019

    MY FORD FUSION 2016 IS HAVING A BAD ISSUE AND IT IS A DANGEROUS ONE. SO I WAS DRIVING AROUND WITH MY GRANDMOTHER AND SIBLINGS, WE HAD STOPPED BY THE SUPERMARKET TO GET SOME FOOD. AND WHEN I FINISHED PARKING MY VEHICLE BOTH DRIVER AND PASSENGER DOOR HAS OPENED EXCEPT FOR THE TWO REAR DOORS MY SIBLINGS COULDNT GET OUT THE CAR IF THE HANDLE IS PULLED OUTSIDE OF THE REAR DOOR. ITS A VERY DANGEROUS THING BECAUSE IMAGINE IF IN A CAR CRASH AND SOMEONE IS SITTING IN THE REAR SIT HOW ARE THEY GOING TO OPEN THE DOOR!?. THIS NEED A FIX.

  4. Power train, Oct 9, 2019

    FORD RECALL 18S20 FOR SHIFTER LINKAGE BUSHING. MY VEHICLE HAS THE SAME FAILURE, BUT I'M BEING TOLD THAT MY VEHICLE IS NOT AFFECTED DUE TO DATE OF MANUFACTURE (12/2015). VEHICLE WAS PLACED IN REVERSE, BACKED OUT OF A PARKING SPACE. WHEN ATTEMPTING TO SHIFT INTO DRIVE, THE TRANSMISSION DID NOT RESPOND AND WAS STILL IN REVERSE. INSPECTION AND TROUBLESHOOTING FOUND THE SHIFT LINKAGE END DETACHED FROM THE TRANSMISSION SHIFT LEVER.

  5. Other or unspecified, Oct 8, 2019

    WHEN DRIVING MY VEHICLE IT WILL SHAKE AND STALL AND THEN CUT OFF WITHOUT WARNING AND I'LL HAVE TO PUT IT IN PARK AND THEN IT WILL START RIGHT BACK UP. IT'S VERY DANGEROUS ESPECIALLY SINCE IT DOESN'T WARN YOU. IT HAPPENS WHEN YOU'RE DRIVING ANYWHERE, ON HIGHWAY OR STREET.

  6. Electrical system, Oct 8, 2019

    TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE ATTEMPTING TO PULL THE ELECTRICAL CHARGER OUT OF THE VEHICLE, THE CHARGER WAS EXTREMELY HOT. THE CHARGER BURNED THE CONTACT'S HAND. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DROPPED THE CHARGER AND IT LANDED ON THE REAR DRIVER'S SEAT AND BURNED A HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO KEN GARFF FORD (597 E 1000 SOUTH, AMERICAN FORK, UT 84003), BUT THEY WERE NOT ABLE TO DETERMINE WHY THE CHARGER BECAME SO HOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

  7. Other or unspecified, Electronic stability control (ESC), Engine, Oct 4, 2019

    I DRIVE A 2016 FORD FUSION SE AWD WITH THE 2.0L ECOBOOST/GTDI MOTOR. I WAS AT A GAS STATION REFUELING MY VEHICLE, WITH THE 87 OCTANE FUEL THE OEM CALLS FOR ON THE VEHICLE. I WAS ABOUT 1/4 TANK BEFORE REFUELING AND I FILLED MY TANK UNTIL FULL. UPON STARTING MY CAR, I ALWAYS TURN THE KEY RIGHT BEFORE IGNITION AND WAIT FOR THE FUEL PUMPS TO DRAW GAS TO THE MOTOR, THEN START IT. STARTED SEEMINGLY FINE, HOWEVER, WHILE I WAS RESETTING MY MILEAGE TRIP COUNTERS, I NOTICED, AND FELT MY RPM'S DROP DOWN INTO THE 300-400 AREA AND MY MOTOR SHOOK MY CAR. I KIND OF WAS SURPRISED AS MY CAR HAD NEVER DONE THIS, SO I FIGURED MAYBE IT WAS JUST AN ENGINE STUTTER. BUT THEN UPON WAITING A FEW MORE SECONDS, IT DID IT AGAIN, 4 MORE TIMES AND FELT LIKE MY MOTOR WAS READY TO STALL OUT. I WAS STILL PARKED/STATIONARY BESIDE A GAS PUMP SO I PUT THE CAR IN DRIVE TO GO PARK MYSELF IN AN ACTUAL SPOT SO I WASN'T IN THE WAY OF OTHER VEHICLES. I KEPT MY CAR RUNNING IN PARK TO SEE IF THE RPM'S WOULD DROP AGAIN, BUT UPON WAITING FIVE MINUTES, IT DID NOT. THE RPM'S WERE A BIT WOBBLY THOUGH ON THE TACHOMETER BUT DID NOT SIGNIFICANTLY DROP. NO LIGHTS ON THE DASH CAME ON. I WASN'T TAKING ANY CHANCES, I IMMEDIATELY CALLED THE DEALERSHIP TO HAVE MY CAR SERVICED. TURNS OUT, MY CANISTER PURGE VALVE WAS STUCK IN THE OPEN POSITION. SOUNDS ALL TOO FAMILIAR, ACCOUNTING THAT FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE WITH MANY FORD FOCUS MODELS, WITH THE EXACT SAME MOTOR. THIS IS A SERIOUS ISSUE THAT CAN RESULT IN CRASH/INJURY OR EVEN DEATH. NO LIGHT CAME ON FOR ME AND I ONLY CAUGHT IT BECAUSE I WAS SUPERSTITIOUS ENOUGH TO BRING IT IN REGARDLESS. THIS SHOULD BE INVESTIGATED, IT IS LITERALLY THE SAME ISSUE AND I'M BAFFLED AS TO HOW HIS HASN'T BEEN MADE INTO A RECALL BY NOW. I KNOW I'M NOT THE ONLY ONE WHO HAS FACED THIS ISSUE, SO PLEASE, I ASK FOR THIS TO BE INVESTIGATED AND DEEMED A RECALL AS IT'S A BIG ISSUE.

  8. Steering, Sep 30, 2019

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WHILE ATTEMPTING TO MAKE A RIGHT TURN. IN ADDITION, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE DEFECT; HOWEVER, THERE WAS NO REMEDY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,740.

  9. Steering, Sep 30, 2019

    THIS BEEN A PROBLEM SINCE 2016 & ITS 2019... CRAZY IT NEVER BEEN A RECALL FOR THIS SITUATION AND I READ LOADS OF COMMENTS OF HOW PEOPLE GOT HURT OR ALMOST GOT HURT FROM THIS & GET REJECTED FROM FORD ON FIXING THE PROBLEM & NOT WANTING TO ADDRESS IT... THIS [XXX] NOT RIGHT & SHOULDN'T BE HAPPENING N BE RECALLED IMMEDIATELY... IF YOU HAVING THESE PROBLEMS PLEASE SIGN UP TO VOICE YOUR COMPLAINT N DON'T JUST READ IT. MORE COMPLAINTS THE BETTER CHANCE OF GETTING THEM TO FIX THE [XXX] CARS THEY [XXX] UP N SELL PPL... I'M SCARED TO DRIVE THE ONLY CAR & TRANSPORTATION I HAVE TO WORK BECAUSE I FEAR ME TURNING TO HARD OR TIGHT N THE WHEEL LOCKING UP WHILE CAR IN MOTION N I GET INTO A ACCIDENT N GET KILLED... LUCKY IT HAPPENED WHEN PULLING INTO A GAS STATION... THE STEERING WHEEL LOCKED UP AND HAD NO CONTROL OVER IT... MESSAGE SHOW UP SAYING "POWER STEERING ASSIST FAULT" ONLY WAY TO FIX THIS IS TO TURN THE CAR OFF N RESTART IT & BY DOING THAT IT'S A TEMPORARY FIX INTO U MAKE ANOTHER HARD TURN & [XXX] UP PART ABOUT IT IS THAT ONCE U RESTART THE CAR THE LIGHT GO OFF N MESSAGE AND WILL NOT SHOW BACK UP INTO THE PROBLEM OCCUR AGAIN MAKING IT HARD TO SHOW PROOF... THIS NEED TO BE INVESTIGATED & RECALLED.. NO ONE HAVE 2 OR 3K SITTING AROUND TO FIX THIS [XXX] N NOT OUR FAULT.. PEOPLE HAVE THIS PROBLEM WHILE THEY CAR HAVE 30K MILES... MINE HAVE 70K N HAVE THE PROBLEM... PLEASE MAKE A ACCOUNT & VOICE THE COMPLAINT ONE HERE & NATIONAL TRAFFIC SAFETY ADMINISTRATION SO THIS CAN BE INVESTIGATED & RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  10. Steering, Electronic stability control (ESC), Sep 29, 2019

    POSER STEERING WILL RANDOMLY QUIT ALONG WITH HILL ASSIST AND TURN THE AIRBAG LIGHT ON. HAVE BEEN TO THE DEALERSHIP WHERE WE WERE CHARGED $140 TO BE TOLD NOTHING WAS WRONG NOW THE POSE STEERING IS COMPLETELY GONE AND WILL NOT RESET.

  11. Steering, Sep 29, 2019

    STEERING ASSIST FAULT... WILL LOCK YOUR STEERING WHEEL WHILE YOU DRIVING YOUR CAR.. ITS LOTS OF COMPLAINTS ABOUT THIS ALL OVER THE INTERNET WILL THE 2016 FORD FUSION AND IT NEVER GOT A RECALL FOR THIS... ITS DANGEROUS, I THOUGHT IT WAS BRAKES OR WHEEL ALIGNMENT BUT ITS A POWERING ERROR.

  12. Steering, Sep 29, 2019

    WHEN MAKING A WIDE OR QUICK TURN, THE CAR STEERING WHEEL WILL LOCK UP & WHILE THE CAR IN MOTION & PULL TOWARDS ONE SIDE AND DASH LIGHTS WILL SHOW UP SAYING "STEERING ASSIST FAULT SERVICE REQUIRED" AND I WILL NOT BE ABLE TO TAKE CONTROL OF STEERING WHEEL UNLESS I TURN CAR OFF AND THEN THE DASH LIGHT WILL TURN OFF N NOT SHOW UP INTO PROBLEM OCCUR AGAIN.. VERY DANGEROUS N HAPPY IT HAPPENED WHEN I GOT OFF THE HIGHWAY... 3RD TIME TODAY IT DID THIS, SUCKS TO NOT BE ABLE TO FEEL SAFE DRIVING YOUR VEHICLE, CANT DRIVE IT INTO THIS FIX.

  13. Steering, Electronic stability control (ESC), Sep 27, 2019

    WHILE DRIVING ON THE HIGHWAY TO WORK MY STEERING SUDDENLY LOCKED UP AND JERKED AND THEN I GOT MULTIPLE ALERTS AND LOST POWER STEERING. THE ALERTS WERE "SERVICE ADVANCETRAC" "STEERING ASSIST FAULT SERVICE REQUIRED" "HILL ASSIST NOT WORKING" "SERVICE BATTERY CHARGING SYSTEM" AND THERE WERE TWO TRACTION CONTROL LIGHTS. AFTER WORK THE TRACTION CONTROL LIGHTS AND ALERTS WERE STILL ON AND I DID NOT HAVE POWER STEERING ON THE DRIVE HOME.

  14. Power train, Other or unspecified, Sep 27, 2019

    WHEN DRIVING ON CITY STREETS, THE FORD FUSION JERKS HARD AND SPUTTERS WHEN IT CHANGES GEARS (AUTOMATIC TRANSMISSION). WHEN ACCELERATING ON THE HIGHWAY THE VEHICLE WILL JERK HARD UPON PRESSING DOWN ON THE GAS PEDAL. DURING DECELERATION, WHEN EXITING THE HIGHWAY, FROM SPEEDS OF 70 MPH TO 35 MPH, THE VEHICLE WILL ALSO SPUTTER AND JERK FROM THE GEARS CHANGING. THE VEHICLE WAS TAKEN IN TO A FORD MOTOR COMPANY SERVICE DEPARTMENT AND NO REPAIRS WERE CONDUCTED DUE TO AN "INABILITY OF THE TECHNICIAN TO REPLICATE THE SYMPTOMS OF THE CAR."

  15. Wheels, Sep 20, 2019

    TOOK THE CAR IN FOR REGULAR MAINTENCE & WAS TOLD THAT THEY WOULD HAVE TO BREAK THE LUG BOLTS TO ROTATE TIRES AND I WOULD HAVE TO PAY TO HAVE THEM REPLACED. NO ONE HAS TOUCHED THIS CAR, BUT THE DEALERSHIP. FORD HAS ADMITTED TO THE FAULTY DESIGN, BUT NEVER ISSUED A RECALL FOR THIS DEFECTIVE PART. I THINK THIS SHOULD BE DONE AT NO COST TO ME.

  16. Power train, Sep 12, 2019

    2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE MADE A WHOPPING/WHINNING NOISE WHEN SHIFTING. THE CONSUMER NO LONGER OWNS THE VEHICLE. *S

  17. Other or unspecified, Engine, Fuel/propulsion system, Sep 8, 2019

    I HAVE A 2012 FORD FOCUS AND AS YOU KNOW A 2016 FUSION AS WELL . SHORTLY AFTER I PURCHASED MY FOCUS I RECEIVED A RECALL FOR THE PURGE VALVE A COUPLE WEEKS AGO MY CHECK ENGIN LIGHT CAME ON AND NOW IT'S DOING THE SAME DYING AT STOP LIGHTS AND EVEN ON MORE THEN ONE OCCASION EITHER DYING WHILE DRIVING OR ONE LAST NIGHT DOING 75 MPH ON FREEWAY IN THE FAST LANE WITH NO SHOULDER AND HEAVY TRAFFIC I CALLED FORD COPRPORTAT AND THEY SAID THERE WERE NO REALLS FOR THIS VEHICLE, I JUST PASSED 60,000 MILES AND NOT MY WARRANTY IS UP.

  18. Fuel/propulsion system, Sep 7, 2019

    WHILE DRIVING DOWN THE FREEWAY AT 70 MPH ALL OF A SUDDEN HAD A LOSS OF THROTTLE SERVICE WRENCH LIGHT, AIRBAG LIGHT, SEE OWNERS MANUAL LIT UP HAPPENED IN AN AREA WHERE THERE WAS NOWHERE TO PULL OFF THE FREEWAY VERY UNSAFE HEARD OF A RECALL THAT HAD HAPPENED FOR A THROTTLE BODY ISSUE THAT I NEVER RECEIVED NOTICE FOR CAR MILEAGE CURRENTLY AROUND 60, 500 MILES FORD FUSION SE HAVE A KNOWN ISSUE WITH THIS AMONG OTHER FORD PRODUCTS IS IT GOING TO TAKE SOMEONE TO GET KILLED IN ORDER FOR A RECALL TO BE REORDERED TALK TO THE DEALER AND THEY ARE NOT WILLING TO HELP ME TOLD ME THAT I HAVE TO PAY FOR ALL OF THE STUFF OUT OF POCKET. THIS HAS HAPPENED ABOUT FOUR TIMES SO FAR AND I AM CURRENTLY NOT DRIVING THE VEHICLE AS I FEEL UNSAFE IN THAT VEHICLE

  19. Other or unspecified, Sep 6, 2019

    I HAVE A 2016 FORD FUSION THAT IS UNDER A RECALL BUT MY VIN NUMBER IS NOT. I WAS BACKING MY CAR IN TO PARKING SPACE I WENT TO CHANGE GEARS TO DRIVE AND IT WENT INTO NEUTRAL AND NOW MY CAR IS STUCK IN NEUTRAL ON THE DASH THE TRANSMISSION IS ACTUALLY IN NEUTRAL, BUT THE GEAR SHIFTER IS IN PARK. NOW IT WILL NOT MOVE FROM PARK AT ALL AND THE TRANSMISSION IS STILL IN NEUTRAL AND I HAD TO APPLY THE THE EMERGENCY BRAKE I CAN PHYSICALLY TURN MY IGNITION OFF AND REMOVE THE KEY. I HAD NO WARNING OR ANYTHING ON MY DASHBOARD.

  20. Power train, Sep 6, 2019

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING IN REVERSE AND SHIFTING INTO DRIVE, THE VEHICLE GEAR INDICATOR DISPLAYED NEUTRAL ON THE INSTRUMENT PANEL. ALSO, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED JIMMY GRANGER USED VEHICLES (1010 SHREVEPORT BARKSDALE HWY, SHREVEPORT, LA 71105, (318) 861-5113) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

  21. Electrical system, Sep 3, 2019

    ATTEMPTED TO START VEHICLE, WOULD NOT START. REMOVED TRIM AND FOUND THAT THERE WAS A WIRING ISSUE FROM THE BATTERY JUNCTION BOX (BJB) TO THE STARTER. FOUND WIRING AND CONNECTOR CORRODED. TECHNICIAN HAD TO CLEAN CONNECTOR, REPAIR/REPLACE WIRE, APPLY DI-ELECTRIC GREASE. VEHICLE WAS STATIONARY AT TIME ISSUE WAS DISCOVERED.

  22. Steering, Sep 3, 2019

    TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING. RICK BALL FORD LINCOLN SEDALIA (2505 W BROADWAY BLVD, SEDALIA, MO 65301, 660-826-5200) WAS NOTIFIED AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS WAS A NEWLY ISSUED RECALL AND THE REMEDY WAS NOT AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER THAT SHE WOULD BE MOVING WITH HER HUSBAND TO HAWAII AND, IN ORDER FOR THE VEHICLE TO BE IMPORTED, THERE COULD BE NO ACTIVE RECALLS. THE MANUFACTURER OFFERED NO ASSISTANCE REGARDING THE MATTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  23. Power train, Aug 29, 2019

    I PULLED IN TO A PARKING SPOT AND SHIFTED MY VEHICLE INTO P (PARK), TOOK MY FOOT OFF OF THE BRAKE AN IT STARTED MOVING. I LOOKED AT THE GEAR SHIFT AND IT WAS ON P (PARK), BUT THE DISPLAY SHOWED S (STANDARD) WHICH I WAS NOT USING AT ALL. I HAD TO TURN THE KEY TO OFF TO STOP THE VEHICLE. THEN IT WOULD NOT START AND IT ROLLED BACKWARDS WHILE OFF.

  24. Power train, Aug 29, 2019

    RECALL 19S16 (TRANSMISSION LINKAGE FAILURE) HAS AFFECTED MY CAR AND MADE IT UNSAFE AND UNRELIABLE. THE VEHICLE WILL NOT GO INTO PARK OR SHIFT GEARS. BARTOW FORD STATES THAT THEY CAN NOT FIX THE ISSUE IN AN APPROPRIATE AMOUNT OF TIME. I HAVE TO WAIT 7 DAYS UNTIL THEY WILL REPAIR THE ISSUE

  25. Structure, Aug 27, 2019

    DROVE TO WORK ONE DAY IN JULY 2019. GOT TO WORK WENT TO CLOSE DRIVER DOOR AND IT WOULD NOT CLOSE. DOVE IT HOME WITH A BUNGEE CORD HOLDING THE DOOR CLOSED. TOOK IT TO DEALERSHIP LATER THAT DAY AND THEY REPLACED A LATCH AT NO COST TO US BECAUSE IT WAS UNDER EXTENDED WARRANTY. NOW ON AUGUST 24TH 2019, MY MOM AND DAUGHTER AND I WERE SHOPPING AND WE GOT TO A STORE, MY DAUGHTER GOT OUT OF THE REAR PASSENGER DOOR AND IT WOULDN'T CLOSE JUST LIKE THE PRIOR TIME. THIS TIME I AM OUT OF WARRANTY SO I HAVE TO PAY APPROXIMATELY $500 TO GET IT FIXED AND GET A RENTAL CAR SO I CAN GET BACK AND FORTH TO WORK. BOTH TIMES THE VEHICLE WAS STOPPED IN PARK BUT WHO KNOWS WHAT WOULD HAVE HAPPENED IF WE WERE IN MOTION. WE DID NOTHING TO THE DOORS EXCEPT OPEN AND CLOSE THEM WHICH IS WHAT THEIR PURPOSE IS! THIS IS RIDICULOUS AND SEEMS TO BE THE SAME ISSUE THEY HAVE HAD ON THIS SAME MODEL FROM 2013-2015 FROM WHAT I HAVE READ. PLEASE HELP GET THIS ISSUE TAKEN CARE OF. IT IS NOT SAFE AND VERY EXPENSIVE TO FIX.