2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Jun 24, 2017
WHEN MY ABS SYSTEM IS ACTIVATED MY BRAKE PEDAL GOES TO THE FLOOR AND THE IT TAKES AN EXTENED PERIOD OF TIME TO RECOVER
Service brakes, Jun 22, 2017
BRAKE PEDAL GOES STRAIGHT TO FLOOR - NO BRAKES!!! JUST REPLACED ALL DISCS, ROTORS, CALIPERS LESS THAN 1 YEAR AGO. GOOGLE FORUMS AND YOU TUBE VIDEOS REFLECT THIS IS A COMMON PROBLEM THAT SEEMS TO OCCUR IN THESE VEHICLES WITH ABS PUMP AFTER ABS ACTIVATES. PLEASE PLEASE PLEASE PLEASE PLEASE HOLD FORD RESPONSIBLE FOR THIS SAFETY DEFECT!!!!! THESE ARE GENERALLY GOOD RELIABLE CARS AND HAVE A LOT OF LIFE TO THEM. IT'S A SHAME THAT THEY WON'T JUST STEP UP AND DO THE RIGHT THING IN THIS SITUATION. TOO MANY COMPLAINTS TO BE JUSTIFIABLY IGNORED.
Air bags, Jun 18, 2017
I HAVE RECEIVED A RECALL BUT NO PARTS HAVE BEEN SENT TO DEALERSHIP. DEALERSHIP SAID I HAVE TO WAIT FOR A LETTER STATING THE PART IS IN. THAT IS WRONG ON ALL PARTIES. IF THERE IS INJURY CAUSED IN MY VEHICLE I WILL NOT REST UNTIL SOMEONE IS HELD ACCOUNTABLE. TAKATA SHOULD BE MAKING SURE THE PARTS ARE AVAILABLE THERE PROBLEM THEY NEED TO FIX IT.
Other or unspecified, Jun 9, 2017
MY DRIVER SIDE DOOR HANDLE WILL NOT OPEN FROM THE INSIDE. I PULLED IT TO OPEN AND HEARD A NOISE. THIS IS THE SECOND TIME THIS HAS HAPPENED. I HAD IT REPAIRED AT A DEALERSHIP​ ABOUT TWO YEARS AGO. THE DOOR WILL OPEN FROM THE OUTSIDE. I HAD PARKED MY VEHICLE AND WAS TRYING TO GET OUT LIKE ANY OTHER DAY.
Service brakes, Jun 2, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF BRAKE FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER IN KNOXVILLE, NC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Service brakes, May 31, 2017, crash
I HAVE EXPERIENCE A SOFT BRAKE PEDAL DURING/AFTER GOING OVER A BUMP, AND ITS OCCURS RANDOMLY AND HAS HAPPEN TO ME A FEW TIMES. I HAVE HAD NUMEROUS COMPONENTS REPLACED AND EVEN AFTER TAKING TO THE DEALER AND HAVING THE BRAKE LINE GO THROUGH A BLEEDING THE ISSUE DID NOT RESOLVE. IT IS VERY CLEAR IN A YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 VIDEO ONLINE THAT THE ISSUE IS THE HCU AND DESPITE MY EFFORTS IN DIRECTING ATTENTION TO THIS VIDEO AND FINDINGS, I HAVE BEEN CONSTANTLY INSTRUCTED TO OPEN A COMPLAINT. I FINALLY LET THE DEALER DO EXTENSIVE EXAMINATION AND REPLACING ULTIMATELY FOR THEM TO REPLACE THE HCU AND CORRECT THE PROBLEM. COMPONENTS THAT HAVE SIMILAR SYMPTOMS ARE MASTER CYLINDER AND BOOSTER CAUSING LOSS OF PRESSURE IN THE PEDAL. THESE ARE NOT THE ISSUE... I HAVE ALSO HAD AN ACCIDENT WHERE A PERSON RAN THE RED LIGHT AND I DID NOT HAVE PEDAL TO COME TO A SUDDEN STOP. THIS NEED TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.
Air bags, Electronic stability control (ESC), May 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE LOCAL BALLENTINE FORD DEALER LOCATED AT 1305 SC-72, GREENWOOD SC, 29649 WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ *CN
Electrical system, Vehicle speed control, Engine, May 22, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT A RED WARNING LIGHT FLASHED INTERMITTENTLY AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART, BUT THE REMEDY FAILED TO PROVIDE A SOLUTION. IN ADDITION, THE DEALER LATER STATED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN WITHOUT POTENTIALLY STALLING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Service brakes, May 19, 2017
ON MAY 19 MY SON WAS RETURNING FROM THE GYM. HE WAS TRAVELLING ON THE MAIN ROAD IN OUR AREA (SPEED LIMIT 55 MPH). AS HE APPROACHED A TRAFFIC LIGHT HE BEGAN TO SLOW DOWN. HE HAD SLOWED TO APPROXIMATELY 25 MPH AND THE BRAKES WERE FUNCTIONING NORMALLY. THEN HE DROVE OVER A ROUGH PATCH OF ASPHALT WITH LOTS OF SMALL POT HOLES OR BUMPS. AFTER HITTING ONE OF THOSE POT HOLES THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR. HE HAD ALMOST NOW BRAKING POWER AT ALL. THANKFULLY THERE WAS PLENTY OF DISTANCE BETWEEN HIM AND THE CAR IN FRONT OF HIM, AS WELL AS A SLIGHT UPHILL GRADE TO THE ROAD AT THAT POINT. HE WAS ABLE TO STOP JUST SHORT OF THE TRAFFIC LIGHT AND AVOID AN ACCIDENT. WHEN THE LIGHT TURNED GREEN HE PROCEEDED SLOWLY, TRYING TO PUMP THE BRAKES AT REGULAR INTERVALS TO SEE IF ANY BRAKING POWER WOULD RETURN. HE DROVE SLOWLY ONE MILE TO MY OFFICE TO INFORM ME OF WHAT HAD HAPPENED. WE RECORDED NOTES ABOUT THE INCIDENT. HE THEN RESTARTED THE VEHICLE AND PROCEEDED SLOWLY DOWN THE PRIVATE DRIVE TO OUR HOME. THE PROBLEM WITH THE BRAKE PEDAL CONTINUED. WHEN I RECEIVED THIS SUBSEQUENT REPORT, I LEFT WORK AND CAME HOME TO WORK WITH THE VEHICLE PERSONALLY. AIR PRESSURE IN ALL FOUR TIRES WAS AT THE RECOMMENDED LEVEL OR WITHIN A 5% VARIANCE TO THE LOW SIDE. I FOUND THE PEDAL WAS STILL VERY SOFT, EVEN AFTER PUMPING THE BRAKES REPEATEDLY. I TOOK THE VEHICLE ONTO OUR PRIVATE DRIVE AND AN ADJACENT PRIVATE PARKING LOT TO TEST IT FURTHER. I GOT THE VEHICLE UP TO ABOUT 30 MPH THEN ACTIVATED A HARD STOP THREE DIFFERENT TIMES. THE BRAKES HELD EACH TIME. THIS IS THE FOURTH SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS, ALL WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL!
Service brakes, May 19, 2017
ON APRIL 13 AT 8:25 A.M. MY SON WAS LEAVING TO DRIVE OVER TO THE COMMUNITY COLLEGE FOR CLASS. AS HE LEFT THE SUBDIVISION AND APPROACHED THE STOP SIGN AT THE MAIN ROAD, HE APPLIED THE BRAKES TO STOP. THE BRAKES WORKED FINE UNTIL JUST BEFORE THE STOP SIGN WHEN HE HIT A POT HOLE. THE BRAKES IMMEDIATELY WENT SOFT SO THAT HE HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY STOPPING POWER AT ALL. THANKFULLY HE WAS ONLY GOING 3-5 MPH WHEN THE BRAKES FAILED. HE THREW THE TRANSMISSION INTO "PARK" (IT WAS GOING SLOW ENOUGH THAT IT HELD) AND WAS ABLE TO STOP BEFORE ROLLING OUT INTO TRAFFIC ON THE MAIN ROAD. THE WEATHER WAS CLEAR AND THE ASPHALT PAVEMENT WAS DRY. HE TURNED THE VEHICLE AROUND AND DROVE IT HOME. I TESTED THE VEHICLE AND WE WERE EVENTUALLY ABLE TO RESTORE BRAKING ACTION BY TURNING THE ENGINE OFF AND ON REPEATEDLY AND PUMPING THE BRAKES WHILE THE ENGINE WAS RUNNING. THIS IS THE THIRD SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS. EACH INCIDENT HAS OCCURRED WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL! THIS IS REALLY SCARY AND FRUSTRATING. I SURE HOPE FORD WILL DO SOMETHING ABOUT THIS KNOWN ISSUE.
Air bags, May 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, May 16, 2017
WHAT I WILL BE DESCRIBING HAS HAPPENED ON MORE THAN ONE OCCASION: WHEN STOPPING MY VEHICLE ON AN UNEVEN SURFACE, MY BRAKES MAKE A WHIRRRING NOISE AND I LOSE MY BRAKES. FORTUNATELY I HAVE NOT HAD TO AVOID ANOTHER VEHICLE OR STATIONARY ITEM. ONCE I RAN A STOP SIGN, BUT IT WAS AT A FOUR-WAY AND NO OTHER VEHICLES WERE PRESENT. AFTER THIS HAPPENS MY BRAKES GET "SQUISHY". I FEEL LIKE I HAVE LOST 1/2 OF MY BRAKES FUNCTION. I AM VERY CAREFUL WHEN STOPPING AND TEND TO SLOW MUCH SOONER THAN NEEDED. AFTER A LONG TIME IT SEEMS LIKE MY BRAKES ARE "BACK", BUT WHEN I HAVE TO STOP AND USE THE ABS WE CYCLE THROUGH THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD DEALER (WHERE I HAVE MY CAR REGULARLY SERVICED) AND I WAS TOLD THAT AFTER INSPECTION MY BRAKES LOOK FINE. IF I WANT FURTHER DIAGNOSTICS I WOULD HAVE TO PAY APPROXIMATELY $100 JUST TO "SEE". A LOCAL MECHANIC TOLD ME THAT UNLESS MY ABS WARNING LIGHT WAS ON HE COULD NOT EVEN RUN THE DIAGNOSTICS. MY ABS LIGHT HAS NEVER CAME ON.
Service brakes, May 14, 2017
BROUGHT MY 2009 FORD FUSION NEW IN 2009. PROBLEMS STARTED A FEW YEARS AFTER I BROUGHT IT. WHEN DRIVING MY CAR, IF I HIT A POTHOLE, DRIVING IN THE RAIN OR WHEN THE ROADS ARE WET, I HAVE TO COME TO A STOP, MY BRAKES SEEM TO FAIL. I AM LITERALLY PUSHING MY BRAKES ALL THE WAY DOWN TO THE FLOOR, BUT THE CAR DOES NOT COME TO A STOP. THIS HAPPENS FOR, IT SEEMS LIKE MINUETS, BUT PROBABLY ONLY SECONDS, BUT WHILE HAPPENING I FEEL THE BRAKES START TO VIBRATE, THEN EVENTUALLY COMES TO A STOP. THERE HAVE BEEN TWO INSTANCES WHERE I CAME WITHIN INCHES OF HITTING THE CAR IN FRONT OF ME. I DON'T FEEL SAFE IN THIS CAR AND WILL ONLY DRIVE IT SHORT DISTANCES AROUND WHERE I LIVE FOR FEAR OF HAVING MY BRAKES FAILING. I FEAR THAT I WILL INJURE MYSELF OR SOME ONE ELSE. OR WORSE, THERE WILL BE A FATALITY INVOLVING MY CAR. DURING MY ROUTINE MAINTENANCE, I HAVE THEM LOOK AT MY BRAKES AND EVERY SERVICE PERSON SAYS THAT MY BRAKES ARE FINE. I EVEN HAD MY FRONT AND REAR BRAKE JOB DONE IN 2014. WITHIN A FEW MONTHS OF HAVING THE JOB DONE IT HAPPENED AGAIN. IT HAS HAPPENED ONLY ONCE SINCE THEN, BUT AGAIN I DRIVE IT SHORT DISTANCES AT LOWER SPEEDS AROUND MY NEIGHBORHOOD ONLY NOW. WHEN I LOOK THIS UP I SEE THAT THERE HAVE BEEN MANY PEOPLE COMPLAINING AND DESCRIBING THAT THE SAME THING IS HAPPENING TO THEIR CARS. SAME YEAR/MODEL. IT LOOKS IT HAS TO DO WITH THE ABS BRAKE ISSUE AND FORD IS AWARE OF IT AND NO RECALL HAS HAPPENED AS OF YET!!! THIS IS A SAFETY ISSUE AND NEED ATTENTION NOW!
Service brakes, May 8, 2017
DRIVING OVER BUMPY ROADWAY AND APPLIED BRAKES. THEY WENT SOFT AND THE PEDAL WENT TO THE FLOOR. REMAINED THAT WAY UNTIL THE CAR WAS SHUT OFF.
Service brakes, May 7, 2017
AFTER HARD BRAKING AND ABS ACTIVATION TO AVOID AN ACCIDENT WHILE HIGHWAY DRIVING, BRAKE PEDAL BECAME VERY SOFT. AFTER LATER STOPPING AND RESTARTING ENGINE (AND VERIFYING BRAKE FLUID LEVEL), PETAL IS STILL SOFT / INCONSISTENT. NEED TO PUMP BRAKES TO BUILD ENOUGH PRESSURE OT STOP. CONCERNED VALVES ON HYDRAULIC CONTROL UNIT IS STICKING, NOT ALLOWING FULL HYDRAULIC PRESSURE TO WHEEL CALIPERS.
Service brakes, May 5, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Service brakes, May 4, 2017
BRAKES WENT TO THE FLOOR AND OVERSHOT TURNING LANE AFTER I HIT A BUMP IN THE ROAD WHILE BRAKING. PAVEMENT WAS DAMP, I WAS ON AN INCLINE ON A LOCAL 2 LANE ROAD. 3RD TIME FOR THIS. DEALER SAID MY BRAKES WERE FINE AFTER THE SECOND TIME IT HAPPENED, DEC. 2016. SEEMS TO BE ABS SYSTEM. SENT REPAIR INVOICE ON LAST REPORT DEC. 2016.
Structure, May 1, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000(STRUCTURE) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 28, 2017
TL* TAKATA RECALL. THE CONTACT'S SON OWNS A 2009 FORD FUSION. THE CONTACT'S SON RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE FOUND INFORMATION ON THE NHTSA WEBSITE THAT STATED THE EARLIEST THE PARTS WOULD BE AVAILABLE WOULD BE AUGUST 2017. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND RECALL NOTICE WHEN THE PARTS BECOME AVAILABLE. THE CONTACT'S SON HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 25, 2017
HAVE A RECALL OF VEHICLE FOR OVER TWO YEARS AND NO RESULTS
Service brakes, Apr 25, 2017
BRAKES SUDDENLY BECAME VERY SOFT, GOING OFTEN ALL THE WAY TO THE FLOOR, AND IS WORSE WITH NO BRAKES IF HIT A BUMP WHILE ON THE BRAKES.
Electrical system, Apr 21, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LOCKS FAILED TO LOCK AND UNLOCK THE VEHICLE. THE DRIVER'S DOOR HANDLE FAILED AS WELL. THE CONTACT WAS ABLE TO OPEN THE VEHICLE FROM THE EXTERIOR BUT NOT THE INTERIOR. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Electrical system, Service brakes, Apr 20, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE VIBRATED AND FAILED TO SLOW DOWN OR STOP WITHOUT WARNING. THE BRAKE PEDAL BECAME VERY LOOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A FRIEND OF THE CONTACT, WHO WORKS AS A FORD MECHANIC, DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Air bags, Apr 20, 2017
TAKATA AIRBAGS - WE GOT A RECALL NOTICE LAST JULY FROM FORD ABOUT THESE DANGEROUS TAKATA AIRBAGS. I HAVE BEEN CALLING ALL THREE FORD DEALERS IN THE FORT WORTH TEXAS AREA FOR THE PAST FOUR MONTHS ABOUT THESE AIRBAGS. I GET THE SAME ANSWER OVER AND OVER "WE DON'T HAVE THE PARTS". MEANWHILE WE ARE FORCED TO DRIVE AROUND IN THIS EXTREMELY DANGEROUS VEHICLE. WHY CAN'T THEY PUT AIRBAGS FROM THE NEW CARS INTO OUR DEFECTIVE CARS?
Service brakes, Apr 20, 2017
WHENEVER I NEED TO BRAKE, THE PEDAL GOES TO THE FLOOR, AND THERE IS MINIMAL RESISTANCE FROM THE BRAKES. THIS APPLIES TO ABS SITUATIONS (RAINY, ICY WEATHER) AND DRY CONDITIONS WHEN BRAKES ARE NEEDED SUDDENLY (HIGHWAY SLOWDOWN, ANIMAL JUMPING IN THE ROAD). THIS APPLIES TO TRAVELING AT ANY MPH, INCLUDING HIGHWAY AND CITY DRIVING. THE PEDAL ALSO DROPS TO THE FLOOR WHEN THE CAR IS IN PARK. PUMPING THE PEDAL IS REQUIRED TO FEEL ANY RESISTANCE, BUT IT IS NECESSARY EVERY TIME THE BRAKES ARE NEEDED. TIME AND DISTANCE NEEDED TO SLOW DOWN ARE EXPONENTIALLY MORE THAN EVEN A YEAR AGO. BRAKE PADS WERE REPLACED 3 YEARS AGO, FLUIDS WERE FLUSHED, REPLACED, AND BLED 4 MONTHS AGO. AUTO BODY SHOPS REPORT ALL IS WELL AND THAT THERE IS NO REASON MY BRAKES SHOULD BE SO SLOW TO REACT OR THE PEDAL SHOULD DROP TO THE FLOOR.